We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

The Tuscany - A St Giles Luxury Hotel

4.0 of 5 Hotel   |   120 East 39th Street, New York City, NY 10016 (Manhattan)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Direct & Save!
Save Saved
You added The Tuscany - A St Giles Luxury Hotel to your Saves list
The Tuscany - A St Giles Luxury Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
91%
Ranked #50 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 7, 2013
ms_scotsgirl Washington DC, District of Columbia
  • Overview
  • Reviews (784)
  • Photos (297)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (180)
  • Location
  • More
true
Write a Review

784 people have reviewed this hotel

Traveler rating
    474
    240
    40
    21
    9
See reviews for
100
342
46
142
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
There are newer reviews for The Tuscany - A St Giles Luxury Hotel
See the most recent reviews
Washington DC, District of Columbia
Top Contributor
192 reviews 192 reviews
110 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed October 7, 2013

I keep trying the different New York hotel options in hope of finding the best for me, and I have to say, The Tuscany is really excellent. The lobby is attractive, the staff friendly, and my room was huge (for New York), quiet, classy, sparkling clean, very attractive, and very comfortable. Everything worked as it should. The bed was delightful... More

Was this review helpful? Yes
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear ms_scotsgirl, Thank you so much for sharing your recent experience at The Tuscany! We love hearing that we’ve made to or near the top of a guests list of hotels in NYC. Our spacious, modern rooms and warm, personal service is always waiting for you here in Murray Hill. Please do come back and visit us again soon! Should... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2013

The bed was just fantastic! So comfortable that one didn't even suffer from first-night "getting used to the mattress" issues. The 8th floor room was quiet and the staff very pleasant. The bathroom was big enough with a lovely shower and the gratis toiletries were top-drawer. We qualified for a free continental breakfast, which was fresh and delicious. The only... More

Was this review helpful? Yes 2
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear JayneColumbus, Thank you so much for sharing your recent experience at The Tuscany! Our beds are getting high marks across the board, and we are so glad that you enjoyed a great rest with us. We always love to hear that guests enjoy our spacious, modern rooms and amenities—and we are also delighted that breakfast at Audrey Café was... More

London
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 7, 2013

Stayed here sadly for just a night in August and found it a truly lovely hotel. Great reception staff checked me in with minimal fuss and gave me a free upgrade to this rather lovely room (1004) with great views of the city. Spectacular views actually. Verycentral, comfortable and clean hotel with a very nice red chaise lounge. I will... More

Was this review helpful? Yes
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Meeyankee, Thank you so much for sharing your recent experience at The Tuscany! We are so glad you enjoyed room 1004 and our great city skyline views. I will be sure to share your kind words with our front desk staff—we love it when they leave a great impression. Thank you for recommending us to other travelers, and we... More

Vermont
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2013

We recently returned from a long weekend in New York for a reunion, visits with family and a trip to the MoMA for the new Magritte Exhibit. As native New Yorkers who now live in a rural community, we appreciated the clean, updated and spacious accommodations at the Tuscany. The location was excellent, only a few blocks from Grand Central... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Meeyankee, Thank you so much for sharing your recent experience at The Tuscany! We are so glad that our staff took such great care, and I will be sure to share your kind words with Shane, Mira and their colleagues in the front office. We put a lot of thought and care into our recent renovation, and we are... More

Turkey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

After staying at the St Giles, I finally found the perfect place to stay in NY. I have stayed in more expensive hotels, and cheaper ones as well. But after St Giles, I would never check any other option. This is the one to go to! Worth to spend a bit more than the 3-star chains, but not worth to... More

Was this review helpful? Yes
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Meeyankee, What a pleasure it was to read your review of your recent visit to The Tuscany! We love it when we are able to meet—and exceed—guest expectations. Our staff is our best asset, and we are so glad that their service left such a great impression. And we are delighted that our spacious, modern room was a great... More

Highland, Maryland
Top Contributor
144 reviews 144 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 3, 2013

Rolled in from across the pond late at night and the relaxed but efficient staff made us right at home. Great room with mind-bending look out the window its the "Empire State Building" view. Lots of good breakfast eateries within two blocks and close the Grand Central we really liked this.

Was this review helpful? Yes 1
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear RuffleScruffle, Thank you so much for sharing your recent experience at The Tuscany! Some of our views are just too good to be missed, and we are always delighted when a guest is surprised by the little bit of magic that is the Empire State building at night. Please come back and visit us again soon! Should you have... More

Vancouver, Canada
1 review
5 of 5 stars Reviewed October 3, 2013

Location, location, location. Super close to Grand Central. Room was gigantic by NYC standards. The only bad thing for me was the wifi; the wifi reception was very poor and I had to walk closer to the door to get a full reception.

Review collected in partnership with this hotel

Was this review helpful? Yes
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear nukenin, We love helping guests make memories, and we thank you so much for sharing your great review (and fantastic set of photos) of your recent visit at The Tuscany. We are so glad you enjoyed your stay, and we want you to know that our management team is taking steps to ensure that Wi-Fi service is fast and... More

Galway, Ireland
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 3, 2013

The bed in this hotel is beyond comfortable. Probably the best hotel bed, ever! a good value for NYC....centrally located off Lex & 39th. Great burger joint down the street. Close to Murray Hill and everything that this neighborhood offers. Superb front desk staff. The suite was spacious and clean. No complaints whatsoever!

Was this review helpful? Yes 1
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear sjmegy, Thank you so much for sharing your recent experience at The Tuscany! Our beds are getting high marks across the board, and we are so glad that you enjoyed such a great rest while with us. We love a great impression, and we are delighted that you had such a great experience with our staff, rooms and location... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

Our room was lovely, but it was the staff that made the experience really special. Very kind and accommodating. We requested a quiet room and were placed in one that allowed for a terrific nights sleep.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear jennywg79, Thank you so much for sharing your recent experience at The Tuscany! We love it when our associates leave a great impression, and I will be sure to share your kind words with the staff at The Tuscany. The guest experience is our first priority, and we are always eager to heat when we are succeeding. Please come... More

Brandon, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2013

I took my son there for his 30th birthday and not only was the staff great, but we found a bottle of chilled champaign and glasses in our room when we returned the first night. We had breakfast there the next morning and it was very good. Our room was beautiful and we were able to get an early checkin... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Chris S, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Thea E, Thank you so much for sharing your recent experience at The Tuscany! We love to celebrate special occasions with our guests, and we were honored to help you celebrate your son’s 30th birthday. So glad you enjoyed the champagne and our spacious, modern rooms and amenities. Please do come back and visit us again soon. Should you... More

Owners: What's your side of the story?
If you own or manage The Tuscany - A St Giles Luxury Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Tuscany - A St Giles Luxury Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Tuscany - A St Giles Luxury Hotel

Address: 120 East 39th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Tuscany - A St Giles Luxury Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Tingo, BookIt.com, Hotels.com, BookingOdigeoWL, Expedia, Priceline, Venere, Agoda and Jetsetter so you can book your The Tuscany - A St Giles Luxury Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany

297 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (181)
Viewed
Room/suite (72)
Viewed
Bathroom (17)
Viewed
Hotel & grounds (25)
Viewed
Dining (4)
Viewed
View from room (16)
Viewed
Other (47)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (104)
Viewed
Corner Deluxe Studio (22)
Viewed
Deluxe Studio (23)
Viewed
Deluxe Studio with Two Queen Beds (14)
Viewed
Restaurants and Bars (2)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#34 Family Hotel in New York City #36 Luxury Hotel in New York City #39 Business Hotel in New York City #52 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Tuscany - A St Giles Boutique Hotel - emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center and for your convenience Audrey Cafe is available for all-day light fare. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 
Number of rooms
120

Questions & Answers

Questions? Get answers from The Tuscany - A St Giles Luxury Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer