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The Tuscany - A St Giles Luxury Hotel

4.0 of 5 120 East 39th Street, New York City, NY 10016
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Certificate of Excellence 2014
The Tuscany - A St Giles Luxury Hotel
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The Tuscany - A St Giles Luxury Hotel
The Tuscany - A St Giles Luxury Hotel
The Tuscany - A St Giles Luxury Hotel
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858 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Tuscany - A St Giles Luxury Hotel
See the most recent reviews
Honolulu, Hawaii
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always like staying in this neighborhood as it is close to subways & the Grand Central. Hotel is small but everyone was friendly and the room very spacious! The only thing odd is the in-room safe which just sits loosely on the top shelf in the closet (maybe just our room). And there is no frig. Our valet was... More

Was this review helpful? Yes
Dublin, Ireland
Contributor
20 reviews 20 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow where to start?! The room - it was number 1400 and it was amazing. Humongous and not just for NYC standards, it was huge for anywhere. We had the most amazing view of the Chrysler Building (which I requested when I booked - I booked direct with the hotel - not sure if that helped). I booked the most... More

Was this review helpful? Yes 1
Sudbury, Massachusetts
Contributor
20 reviews 20 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located on a quiet street, yet conveniently located just a few blocks south of Grand Central, the Tuscany is a comfortable and stylish hotel that was thoroughly renovated in recent years. It was originally an apartment building, so the rooms are larger than you might expect... the bathroom is the largest I have ever enjoyed in New York and very... More

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Toronto, Canada
Top Contributor
73 reviews 73 reviews
24 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked this hotel before I arrived. The hotel staff were so quick to respond to all my e-mails and any requests I had, so I knew I was going to have a good experience. We got a lovely view of the Empire State Building which was exactly what I hoped for. The location is great, on a quiet street... More

Was this review helpful? Yes 1
Christopher J, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear VisitAll195, Thanks so much for sharing your recent experience at The Tuscany! We love to hear that guests enjoy our spacious rooms, comfortable beds, our fantastic views of the Empire State building. We love our Murray Hill neighborhood, and are so glad you found it convenient for exploring New York City. Please let us know if you’ll be returning... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There were 6 of us who went to NYC for a long weekend, and by recommendation we selected The Tuscany. The first clue that we made the right choice was the warm and welcoming lobby that was beautifully appointed. The second clue was a staff of warm and friendly people who made you feel like an old friend--a friend they... More

Was this review helpful? Yes
Christopher J, Guest Relations Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Michael V, Thanks so much for sharing your recent experience at The Tuscany! We always love to hear when our staff leaves a great impression on our guests, and I will be sure to share your kind words with our front office team. From our spacious rooms to our great location and our marvelous staff it seems you had... More

San Diego, California
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved the spacious romantic room at the Tuscany. I checked out a lot of hotels before I booked my room and they all seem to complain about NYC's little rooms. The room was great I just think it needed a vanity mirror, I had to end up sharing/fighting for the mirror ha ha.

Was this review helpful? Yes
Christopher J, Front Office Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear sereanita, Thanks so much for sharing your recent experience at The Tuscany! We are so glad to hear that you enjoyed our spacious, modern rooms. Some of our guest rooms do feature a vanity alcove with lighted mirror. We’re sorry you didn’t get to experience that this time around, but be sure to request one next time you visit... More

Ockelbo
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Pros: Location: very close to GCS and in walking distance to the Theatre District, we even walked to Chelsea twice Rooms: elegant and large with very comfy beds Great shower Cons: Not very bright room service: only one bathrobe for two people, only one small and one bath towel per person (I requested an additional towel and it was taken... More

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Christopher J, Front Office Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Jule01, Thanks so much for sharing your recent experience at The Tuscany. We are glad to hear that you enjoyed our spacious, modern rooms and our great location here in Murray Hill. We are disappointed to hear that we did not meet some expectations during your visit. Thank you for sharing your feedback regarding linens and bathrobes as well... More

New Orleans, Louisiana
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel based on the recommendation of another couple we were traveling with, and this hotel did not disappoint. The rooms were very large and well appointed. The service was so friendly and not a bit stuffy. The location was close to Grand Central Station, so really convenient. Our room had a beautiful street view, which was... More

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Christopher J, Front Office Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear 4emmalunt, Thanks so much for sharing your recent experience at The Tuscany! We love it when guests recommend us, and we are so glad to hear that we lived up to the recommendation of your friends. Please do feel free to reach out to us should you be returning to New York City, we would be delighted to arrange... More

Hiawassee, Georgia
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When we checked in (after making our reservation months in advance) we were told our room would be on the second floor. She told us this room was NOT yet ready for occupancy. I asked for a quiet room on a higher floor and the desk clerk asked me if I had been in NYC previously. When I said "YES"... More

Was this review helpful? Yes 6
Christopher J, Front Office Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Diane W, Thanks so much for sharing your recent experience at The Tuscany. We are delighted to hear that you enjoyed our spacious, modern room while you were with us. We are certainly sorry to hear that your experience at the front desk did not live up to your expectations. Our first priority is our guests, and it’s disappointing... More

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Tuscany was promoted as a 41/2 star hotel on Hotwire. Clearly they couldn't have actually been to the holel. In my opinion it it would be a third choice for a 3 star hotel. If one wasn't expecting all the amenities of a great hotel then The Tuscany would be acceptable. The decor is without a doubt, hideous. The... More

Was this review helpful? Yes 2
Christopher J, Front Office Manager at The Tuscany - A St Giles Luxury Hotel, responded to this review

Dear Comivez, Thanks so much for sharing your recent experience at The Tuscany. We are disappointed to hear that your recent visit did not live up to your expectations. We pride ourselves on providing clear, spacious rooms and friendly, approachable service to our guests. While décor is a matter of taste, a clean elevator free from debris on the floor... More

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Additional Information about The Tuscany - A St Giles Luxury Hotel

Address: 120 East 39th Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Tuscany - A St Giles Luxury Hotel 4*
Number of rooms: 120
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany

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