Our expectations were very low after all these smashing reviews, so Carter was actually a pleasant surprise. The lobby was manned 24/7 so we didn't feel unsafe to enter or exit the hotel. The young staff was friendly and the room had been cleaned before our stay. We stayed for a week and the room wasn't cleaned during that, so... more

My boyfriend and I just came back from New York. I am still traumatised by my experience in the Hotel Carter. We were supposed to stay in another hotel but had a call from our agency and learned the day before that there was no room available for us. We started searching for another hotel and had no choice but... more

We arrived at the hotel carter having a 'confirmed' booking through an internet booking site. On turning up the receptionist advised us he did not have a reservation for us as we had not shown up by 8pm therefore had given our room away. The hotel were extremely rude and advised I must call the agency I booked through or... more

DO NOT STAY AT HOTEL CARTER. This should not even be classified as a hotel. My girlfriend and I checked in and checked out 15 minutes later. The pungent/intollerant smell and infestation of rodents and roaches scared us away. This was truly a horrifying experience and I feel terrible for those who show up in NYC from far away, single... more

Just back from this hellhole of an excuse of a hotel. Where do i start. No hot water, no heating. The filthiest hotel i have ever stayed in. It was like a doss house. My room was so cold i had to wear most of my clothes to bed. Room keys didnt work. Bathroom hadnt been cleaned before i arrived.... more

I'd read the reviews on this site prior to booking so was kind of expecting what I got. I got a last minute cheap flight to NYC for the bank hols and was travelling alone so thought I'd look at budget end of market to save money for shopping! Only other centrally placed hotels with availability were 3 x price... more

With the price, I wasn't expecting much. However, I got less than that. Our room had significant water damage, a filthy shower with very little hot water (as in none) and a window that was jammed open. Additionally, the room was lit by a single bulb hanging from the ceiling... with no shade. AND the toilet refused to flush. Classy.... more

This was the most disgusting place I have ever slept in. The room was filthy. The whole hotel stank. The staff were unhelpful. There was nowhere to hang clothes. The window was cracked and broken and a pair of mens socks were jammed between the sash. If you touched the walls the dirt came off on your finger. This place... more

It's been nearly eight months since I stayed in the Carter Hotel, and my experience there most people wouldn't believe. - 3 hour wait for check in - ignorant and antagonistic staff - labour day weekend murder - dirty rooms I had been working in San Diego for the Summer on a J1 visa, and finished the Summer with a... more