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All 452 New York City hotels

Hotel Carter

1.5 of 5 Hotel   |   250 West 43rd Street, New York City, NY 10036 (Manhattan)
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Ranked #362 of 452 hotels in New York City
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3,297 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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Bridgewater
2 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Spent 3 nights at Hotel Carter and up until the last day everything was fine. When I say everything was fine, I mean the carpeting was disgustingly dirty, and the hotel overall is extremely run down, however the beds and towels were clean and comfortable, and the location is absolutely perfect. Given the price and reading the other reviews we... More

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Aschaffenburg, Germany
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed yesterday NEW

I chose the Carter with mixed feelings and luckily booked through a travel agent. After I had read the really bad comments I asked them to do whatever they can so I'd get one of the "better rooms" which apparently existed. After all I planned to stay for 7 nights! So I went there still expecting the worst of the... More

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Travelers are raving about these New York City hotels

Chelyabinsk Oblast, Russia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for 4 nights in August 2014. Booked via hotels.com and was really pleased by the price in comparison with the other options available near the city center. General impression: not the best hotel I've stayed in. Minimal range of offered services ever. Interior is not very pleasant, old and dusty. 2 days before the trip we called to confirm... More

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Richmond, Virginia
Top Contributor
67 reviews 67 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Carter is an old hotel with modern touches. New TVs, bedding, tiles in bathroom and window air conditioners made our experience quite quiet and pleasant. Our single beds advertised were doubles, and the room was quite clean. Our only complaint was we never had maid service during our two nights there. However, location was perfect. -a half block to... More

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sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

It is genuinely rewarding to read that you enjoy your stay at Hotel Carter Thanks so much for your review! We look forward to hosting your next visit New York City. More

Scotland, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Paid a bargain price to be staying in NYC so close to Times Square, no it wasn't the Hilton and yes we were woken up on the first night by an employee pushing a trolley into our room shouting NO HOT WATER! NO HOT WATER! but for a room we just slept and showered in, it did the job. (and... More

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sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for taking the time to share your experience at Hotel Carter. I was glad to read that your stay was pleasant and met your needs without breaking the budget! Thank you again and hope to see you soon. More

San Antonio, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited New York for our first time this summer. We chose Hotel Carter for its close location to Times Square (just a short block away). After reading the reviews, we knew it was not going to be a five star hotel. And the reviews were spot on. Therefore we were not disappointed. Yes, the hotel is old. Yes, the... More

Was this review helpful? Yes 1
Binghamton, New York
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I've stayed here many times over the last few years primarily because it is very reasonable and in a great location. Yes, the lobby is dull, the elevators are old and the carpets are worn, but for the price this hotel offers good value. If you're looking for a place central to midtown, Times Square and the Theater District and... More

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Madrid, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

If you're on a budget and you are looking for an inexpensive hotel in a good location, this is your hotel, otherwise don't go there. Don't expect anything fancy. The rooms are clean enough in my opinion, but everything in this hotel is very old in general.

Was this review helpful? Yes 1
Lakewood, Ohio, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Expensive. Our first room was very dirty had to have it changed! Our second room electrical socket out of wall air did not work and the shower was filthy! We would never stay there again the pictures they show are false Only good thing the location!!!!!

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for taking the time to describe your recent experience at Hotel Carter. I apologize that the accommodations were not up to standard. Thank you again More

Brasilia, DF
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

The staff was not friendly. There is a ladder at the entrance of the hotel and it's hard to get the bags to the lobby. There was nobody to help us with our bags in check in. The front desk attendant who served us at check in was very impatient. - The room is very small and there was a... More

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Additional Information about Hotel Carter

Address: 250 West 43rd Street, New York City, NY 10036
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:1.5 star — Hotel Carter 1.5*
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Also Known As:
Carter Hotel Nyc
Hotel Carter New York City

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Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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