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All 451 New York City hotels

Hotel Carter

1.5 of 5 Hotel   |   250 West 43rd Street, New York City, NY 10036 (Manhattan)
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Hotel Carter
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Ranked #364 of 451 hotels in New York City
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  • Reviews (3,234)
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  • Room tips (264)
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3,234 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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Sao Jose Dos Campos, SP
Top Contributor
53 reviews 53 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For the amount of money I've paid, I was expecting a lot more from this hotel. It's not so cheap and the cost-benefit is not good. Sometimes you can find better hotels in that area for less. Watch that when you make a choice. The location is good indeed. Just by the Times Square. But the service, the cleanliness, the... More

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We frankly were hesitant to try this hotel as the price was certainly inexpensive, especially for NYC. However, we would not hesitate to use this hotel again. It was very clean (especially since we were notified ahead of time that rooms would only be cleaned - linens changed, etc. - every other day. While certainly not fancy, the room was... More

Was this review helpful? Yes 2
Gravatai, RS
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Next time I will prefer to invest a little more and stay in a better hotel. This hotel has a great Location but no comfort. The bed is good but the bathrooms are old and the towels are a joke. They seem to be made to children. There is a severe problem in the morning for waiting elevators, that also... More

Was this review helpful? Yes 1
Waterdown, Canada
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Don't expect any room service or anything other than toilet paper. My friends and I had to go to Walgreens down the street to get basic soap and hygiene products because we didn't realize they wouldn't supply them. Decent hotel if you're not spending much time in it. The room was very basic. VERY basic. and very run-down. But suited... More

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Houston, Texas
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was a great price and featured an amazing staff who helped my husband regain his lost cell phone. The room was nice as was the bathroom and had a TV with decent options. I would definitely recommend staying here if you are looking for a centrally located hotel that is affordable and nice.

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

It is genuinely rewarding to read that you enjoy your stay at Hotel Carter Thanks so much for your review! We look forward to hosting your next visit New York City. More

Milan, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was scared by the other reviews read on internet. at the final when we arrived the room was nice, the smell of fresh paint, big tv screen. we had all necessary: bed, shower...so a place where to sleep. from the window of the room you have a spot of times square and I think is the perfect position for... More

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for taking the time to post your positive comments and share some great information with others. We look forward to your return trip to NYC. More

Rockville, Maryland
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

the worst place I have ever been. and I have around and for a long, long time. if you are in ny and do not want to sleep in the Lincoln tunnel or the Brooklyn bridge, then this would be your last resort. these people may be bribing the city big time.

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for taking the time to describe your recent experience at Hotel Carter. I apologize that the accommodations were not up to standard. Thank you again More

Middletown, New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel Carter is a budget hotel right in Times Square. This was the second time we stayed there, and it is okay for just crashing there one night after a day in the city. Check in was quick and easy, the room was small, but about average for NYC. We had four adults in the room and it wasn’t... More

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sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for taking the time to share your experience at Hotel Carter. I was glad to read that your stay was pleasant and met your needs without breaking the budget! Thank you again and hope to see you soon More

New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We (a 3-generation family) stayed for several days and were pleasantly surprised after some of the reviews we had read. The rooms were comfortable and the bathrooms very clean. The hotel is literally a block from Times Square and close to public transportation stations. The staff was friendly and helpful, especially the young Moroccan man at the night desk. The... More

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you very much for the positive comments about your recent stay. We always strive to offer our guests clean and comfortable accommodations. Thank you. More

Houston, Texas, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

If your goal is literally the cheapest room in the best location and you don't care about anything else AT ALL this hotel is for you. Pros: Excellent price, excellent location, very friendly & helpful staff. Cons: Outdated rooms, old beds, old sheets, old towels, AC that does not fully function, lots of noise coming from all over the hotel... More

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for your kind words, particularly about the Hotel Carter Team. We take great pride in our people and feel strongly they are, hands down, our biggest asset. We look forward to welcoming you back. More

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Additional Information about Hotel Carter

Address: 250 West 43rd Street, New York City, NY 10036
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:1.5 star — Hotel Carter 1.5*
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Also Known As:
Carter Hotel Nyc
Hotel Carter New York City

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Amenities

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Number of rooms
700

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