Having booked 5 days at Hotel Carter last October, we were horrified to read the reviews on Trip Advisor. Well The Ritz Mayfair it is not. But then it doesn't pretend to be. The staff were helpful, the room was clean as were the sheets, and the shower was hot with clean towels. These were changed every two days. For... More

We stayed here 2 weeks before Christmas for one night. I am so happy it wasn't more! Although the location is good, very easy walking distance to Times Square and other attractions, the hotel basically needs to be torn down and remodeled. Old, smelly, beat up and any other terrible things you can think apply here. Uncomfortable bed, a bathroom... More

Forget all this crap you read on here slagging this hotel off, its absolute bull! Me and my partner stayed in this hotel from 22nd december 2011 until 2nd 2012 in a nice double room the number was room 1129. It was fabulous! The room was cleaned every 2 days with fresh bedding and towels and cleaned thoroughly our maid... More

Booked this blind for our first trip to New York. Location is superb, close at Times Square, great restuarants on 9th, Central Station, Chrysler Building etc. Room basic but clean and money saved on accomodation could then be spent on holiday (Giants home match huge highlight). If you are only going to use the room to crash then this is... More

The place is a pit. We stayed between X-Mas and New Years, just for a couple nights. First night my wife was up listening to scratching and clawing and chewing and searching for the source. She was pretty sure it was rodents so with some reluctance we allowed them to relocate us to another room in the morning, no other... More

On the face of it this is an awful hotel; no computerised records, small and poky rooms, pretty unclean, often falling apart, very noisy and looks as though its probably full of criminality. However, its ridiculously cheap, beds are comfy and rooms are secure, plus its about 50 paces from Times Square. You really can't ask for more than that... More

Stayed here in Sept 2011.... But forgot to add in my review the several items of clothing missing from my room. Did complain to Expedia as I booked with them. Just make sure you check your dirty linen bag, as this is where my items went missing from, i did not miss them untill I got home. Just be aware... More

Went for a nice NY Christmas weekend. Didn't spend much time in the hotel. The room was clean enough and the bed comfortable enough for the time we spent there. Could have used a couple more pillows on the bed only complaint. We knew based on the price we paid and the location we weren't expecting much. As long as... More

I hate talking bad about places... so this is going to be a painful review for me to write. I have never been more disgusted or scared for my safety in my life as I was in the hour that we spent inside the Hotel Carter... let me tell you my story. My family and I were coming back from... More