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All 446 New York City hotels

Hotel Carter

1.5 of 5 Hotel   |   250 West 43rd Street, New York City, NY 10036 (Manhattan)
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Hotel Carter
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Ranked #361 of 446 hotels in New York City
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3,413 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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English first
Vincennes, Indiana, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Ignore the dramatically negative reviews.... I took a school group there for a 3 day trip and while I kept my expectations pretty low, it wasn't nearly as bad as described in the reviews. It is definitely spartan in decorations, has small rooms, but everything had fresh paint, sheets were clean, beds comfortable, good showers with hot water and I... More

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Ballina, NSW
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed on the 23rd floor for 5 nights in April 2014 and found you needed the air on to block out the siren noises to be able to sleep, but that's a matter of what you are used to. My complaint is that they blocked our internet access and mobile phone voice call usage as soon as you got... More

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Gurgaon, India
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

It is amazing how such a pathetic hotel can still exist. They are aware of the fact that their location is superb and that will get them bookings. Hence, they give a damn about maintenance, and service. Cordiality is a word alien to the staff. In the middle of December, during a blizzard, the heating wasn't working in my room.... More

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bradenton, fl
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Upon check in, we were told that a room was available now ( non updated room) or we could wait about an hour to check in (as we were 2 hours early checking in anyways, we waited) and we would get an updated room. The wait was well worth it, as the room was updated nicely. Don't get me wrong,... More

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sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you very much for the positive comments about your recent stay. We always strive to offer our guests clean and comfortable accommodations.Thank you again for your feedback and we look forward to having you return as our guest in the near future More

London, United Kingdom
Top Contributor
54 reviews 54 reviews
11 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Perfectly located. For what we paid, and after reading some of the horrific reviews on here, we were pleasantly surprised to find a good sized, clean room and bathroom. No frills. Sheets and towels were clean (housekeeping every other day), bed was comfy. We stayed for 7 nights and only on the Saturday morning did we have no hot water.... More

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sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for your feedback. We strive to provide the best service experience and it is great to read from our guest. We look forward to your return trip to NYC and of course be our guest again More

Perth, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Hotel Carter for 10 nights. And while I was worried about the reviews, I was actually surprised because I had built it up in my mind to be really bad! Our room was a pretty decent size, the sheets were clean and were changed every day (mattress was also clean). Our bathroom had no mould and was... More

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for your kind words, particularly about the Hotel Carter Team. We take great pride in our people and feel strongly they are, hands down, our biggest asset. We look forward to welcoming you back. More

Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

If you are looking for a low price (definitely not cheap at $160 per night) hotel close to Times Square that is very, very basic and clean the this hotel is OK. The hotel is really old and in need of some basic refurbishment. My room was small and very basic - double bed, table (no chair) and TV on... More

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sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for taking the time to share your experience at Hotel Carter. I was glad to read that your stay was pleasant and met your needs without breaking the budget! Thank you again and hope to see you soon More

Houston, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

That's all this is. There was a bed and a bathroom, and not much else. A small nightstand and a television on the wall. But if you're going to New York, I highly recommend not staying in your hotel all day, anyway! The location of this hotel is perfect, within walking distance of a bunch of theaters. It's one of... More

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sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Your kind comments are most welcome. We are indeed working hard on enhancements to our property - and we look forward to wowing you next time you honor us with a visit. Kind regards More

Glasgow, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I don't want to cover old ground here, we have established that the decor is old and the rooms are basic. This is a place to shower, sleep and get dressed on a budget. If you are going to the center of Manhattan and spending hours and hours in the hotel then you might as well have stayed at home.... More

Was this review helpful? Yes 1
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this review

Thank you for taking the time to post your positive comments and share some great information with others. We look forward to your return trip to NYC. More

Delhi, Delhi, India
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

A hostel at max. If you are looking for a bed to crash after a long day in NY then only I would recommend this hotel, as the rooms have only a bed and nothing else. Rooms: Depressing lighting, bad smell, no space, ceiling with water marks and a bed. Bathroom: Smells, basic otherwise. Location: AMAZING.. right in the heart... More

Was this review helpful? Yes 1

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Additional Information about Hotel Carter

Also Known As:
Carter Hotel
Carter Hotel New York
Hotel Carter New York
Carter Hotel Nyc
Hotel Carter New York City
Address: 250 West 43rd Street, New York City, NY 10036
Location: United States > New York > New York City > Manhattan
Amenities:
Hotel Style:
Ranked #361 of 446 hotels in New York City
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Hotel Carter 1.5*
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