Why you should stay away..... bugs on the walls & ceilings in the rooms. what appeared to be menstrual stains on the beds.... either that or trace evidence left over from some horrific crime scene housekeeping (if they actually exist, but I dont think they do) forgot to put sheets on one of the beds and when we called the... more

Even after reading the reviews I decided to give Hotel Carter a try because we wanted to stay in Times Square and couldn't afford an expensive hotel. BIG MISTAKE. The front desk staff was unfriendly and very curt. When we arrived on our floor the smell in the hallways was terrible (and no air conditioning in the halls). We entered... more

I have stay there for shopping in New York. The price related to the adress of the hotel it was ok. The carter hotel is 2 minutes from Times square. The room was not ok. The floor was dirty and the bath ugly. anyway the bed was clean so this was the important. if you have ask the reception you... more

my husband and I just came back from NYC, and I had read all the reviews and was horrified to what I read. but when i got there i tried to be open minded. our room was basic but clean, although most important is to check the mattress that it is a new one as an old mattress will have... more

My second stay at the Hotel Carter left me quite surprised at the improvements that have taken place. In fact even other shocked guests in the elevator were moved to comment how clean the place was. Very helpful front desk staff, free wi-fi in the lobby, clean sheets and no sign of unwelcome beasties. The room itself had the usual... more

stayed there many times over the years, for last visit my rooms were all clean although basic, no dirt or bedbugs, the traditional cockroaches also missing, so the place is in danger of losing its character also the times square area much improved, no more street beggers, no more drunks passed out on footpaths, safe to walk around day and... more

Speaking as someone who works in the resort/hotel business in Virginia Beach I was very skeptical when my mother booked this hotel for a fun family get away for my sister's graduation present. We purposely booked Friday night because we were due to arrive around 6am on Saturday and wanted to get right in and sleep for a bit before... more

I recently stayed at the Carter with 12 girlfriends. I had read the reviews and we were all nervous upon arrival. The man at the desk was friendly and helpful. They even let us cancel one room that very night saving us some $. We had 3 quad rooms. One of the rooms didnt have a working light but the... more

Location couldn't be better - hard rock cafe on the street corner, right on Times Square! For $100 a night per room and meters from Times square i don't think there is anything to complain about. The staff couldn't have been more helpful and they are NOT behind a perspex glass as a previous reviewer suggested. The foyer is nicely... more