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The Carlyle, A Rosewood Hotel

Certificate of Excellence
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35 East 76th Street, New York City, NY 10021
Best prices for: 1 room 1 guest
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The Carlyle, A Rosewood Hotel
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The Carlyle, A Rosewood Hotel
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476 reviews from our community

Traveler rating
    299
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Danbury, Connecticut
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This review is for the spa. A lovely relaxing afternoon in the hands of an excellent masseuse, pampered by friendly staff, great variety of treatments. Well worth the price. Next time I will be sure to stay for dinner at the famous Carlyle dining room, the menu looks great.

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Hong Kong, China
1 review
1 of 5 stars Reviewed yesterday NEW

Am amazing hotel that is falling apart. Physically the rooms are extremely outdated. Staff-wise, there are still glipmses of the great team that used to make the place special, but they are lost in the general sea of incompetence of newer staff that seem to lack any comprehension of what constitutes basic service or consideration. Its a shame to have... More 

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Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On my birthday celebration in NY, at the top of my list of things to do was to go back to one of my favorite places when I lived in the city for over 20 years - Bemelman's Bar at The Carlyle. I have seen so many amazing talents over the last two or maybe three decades. This night was... More 

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Millville, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Another perfect stay at our favorite New York hotel. It was flawless. Many thanks to the excellent staff. Chuck, our captain in the Restaurant did a splendid job spoiling us. All the newer staff members are doing fine jobs.

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I was booked for 4 nights but checked out after the very first night because of the terrible attitude of the old timers at The Carlyle. I am an Indian, and I got the distinct impression that they would rather not have me there. I have a long stay in NYC planned for August, so when I asked the old... More 

Was this review helpful? Yes 6
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Thank you for providing us with your feedback and it is with deep regret to receive your review. At The Carlyle, A Rosewood Hotel, we always strive to make our guests feel welcomed and pampered, and I are so sorry to hear that this was not your experience. We would like to extend our sincerest apologies for the inconveniences and... More 

Geneva, Switzerland
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been staying at the Carlyle for over 15 years and normally have a good experience. However, this visit was quite disappointing. At 2 am, about the time bars close in the city, the service door which room service uses started slamming. This woke me up. After calling the front desk and asking that they kindly stop slamming the... More 

Was this review helpful? Yes 4
Giovanni_Beretta, General Manager at The Carlyle, A Rosewood Hotel, responded to this review

Please allow me to express my sincerest apologies for the inconveniences and disappointments you experienced during your stay, particularly with the noise by the service door and by the neighboring guests. It is simply inexcusable, and we will certainly address with our team. We would truly welcome the chance to speak with you more in-depth regarding your stay. You may... More 

Miami Beach, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The nostalgic charme, private atmosphere and great hospitality makes this place to a very special, warmly getaway. Sonal Nayyar is just the perfect guest relations manager - warm hearted, very caring and very well organized ( what I love as a german :o)

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Charlotte, North Carolina
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property is always a pleasure to stay in, no matter which room you are in. Our family of four recently spent the weekend in a 2-bedroom suite that was really charming, well-appointed, tasteful and so comfortable. The service throughout the hotel is excellent and always discreet but available, and the fabulous bath products are a special treat. I feel... More 

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West Palm Beach, Florida
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In the past I have lived in Manhattan, moved, had a condo for get away...the best, is to just leave it to the Carlyle! They are the best; love the neighborhood; love the hotel and excellent service, which is becoming a lost art elsewhere. I agree, specify where, views you would like, however, the amenities are lovely: Frette, Kiel, and... More 

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New York City, New York
Top Contributor
52 reviews 52 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel with a friend . I'm from New York City and it was always my dream to stay here. It is a very elegant hotel in a quiet way. As everyone said in the reviews it is one of the few hotels around the world that have a white glover elevator operator. It was quite something... More 

Was this review helpful? Yes 1
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