We stayed here for three nights in a superior apartment. The room was very large with plenty of storage space. We were facing the courtyard which we did not particularily mind, as it meant a quiet room, or so I thought! The noise from the air conditioner unit was very loud. The apartment had fresh flowers in, the toiletries were... more

Arrived at 8:30pm, booked through Expedia and unfortunately arrived on a day when the hotel was full so we ended up spending our first night in the last room available which was tiny - having booked a deluxe room - which is 50m2 in the brochure we ended up in a 12' x 12' nightmare of a room. Bing an... more

This hotel is without doubt one of the best places to stay in New York and for sure the Upper East Side. The hotel looks large on the outside but feels so intimate on the inside. From the moment you walk in the lobby on 76th Street, you are transformed into a world of "old money' elegance. The lobby staff... more

The staff at the Carlyle is as good as any staff in any hotel in the world. The location is amazing -- steps from Central Park in one of the most expensive neighborhoods in NYC. We had fresh flowers, linens, lovely toiletries, and delicious food. It's a special treat. But the rooms are showing their age, with very traditional decor... more

We checked into the Carlyle after noting the special rates that Rosewood Hotels was offering at several of its hotels. Check in was quick and we were escorted into our "upgraded" superior room with a courtyard view. Decent sized room and closets but tiny bathroom with nice Kiehl's amenities. Comfy bed and pillows made our stay pleasant. The hotel itself... more

After the Metropolitan Museum wouldn't let us check our suitcases (they said they were too bigt) & turned us away, the Carlyle several blocks away let us do it instead. more

We chose to stay at the Carlyle based on what we had heard, beautiful and old! This hotel would have been great 10-20 years ago but didn't think so today. First off, location is mediocre. The only thing of interest within walking distance was the head Ralph Lauren and Met Museum. Secondly, service was ok. The concierge were very helpful... more

I have stayed in some of the finest hotels all over the world including the Peninsala and Shangri-la in Hong Kong as well as the Savoy in London and the Hotel Crillon in Paris. The new manager at the Carlyle, Georg Unseld, is unprofessional, and the head of housekeeping, Leigh Gansburg, is the epitome of rudeness. Both employees misled me... more

I had always wanted to stay at the Carlyle, home to the Cafe Carlyle, one of my favorite secrets in New York, and home to so many interesting international visitors. This past summer, a fluke on the internet took me to the French hotels.com website where I was able to book a room at the Carlyle for a fantastic price!!!... more