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Comfort Inn Chelsea

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18 West 25th Street, at 5th Avenue, New York City, NY 10010
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Comfort Inn Chelsea
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499 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our room was VERY small and crowded: two double beds, a desk, chair, bureau, nightstand, refrigerator, TV. The door basically opened into the bed. You could barely walk between the beds and furniture. The room was clean. The staff was very friendly and helpful. Loved the location.

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Missouri
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed two nights. The room was very clean! The breakfast was nice. It had hot and cold items. The hotel room was quite small and had two twin beds which worked in my situation, but be sure to check if you need larger.

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POMPANO BEACH
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a fantastic location in Chelsea, easy to find and get around the city as a starting point... it is quite small which is nice...however the rooms, at least mine...was tiny, which I do expect in NYC...but this room was exceptionally tiny... the building is old so the corridors are small and very narrow. I only stayed... More 

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Raleigh, North Carolina
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Very clean, comfortable beds and pillows, elevators were prompt, nice breakfast included sausage links and scrambled eggs. We stayed in Room 603 (suite that slept 6) and had an excellent view of the Empire State Building. Staff was friendly. No complaints whatsoever. Would stay there again.

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Christchurch, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ideally located and the family suites are great for 2 adults + 2 teenagers. On arrival we got a shock at size of rooms but it is NYC and once settled in they worked really well. Walked most places and flatiron district has a great range of food options.

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Great Malvern, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have just spent 4 nights at the Comfort Inn, Chelsea. Great location and good value. Breakfast was more than adequate with plenty of choice and my kids loved the waffle maker! The rooms were very clean with plenty of clean towels provided and replaced every day. In room facilities included very efficient air conditioning, security safe, drink making facility,... More 

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Benfleet, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had four nights at the Comfort Inn in June. Firstly the location is great, subway stations a few blocks either side, make it very easy to get around. The hotel is an older building but it is very clean. The lifts may be slow but it is not an irritant. The breakfast choice is not vast but it is adequate.... More 

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Concord
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for four nights in June. The reception staff was excellent and the hotel is very clean. It is an older building, but they have maintained it very well. The room was not nearly as small as others I've stayed in in Manhattan. Breakfast is great! The location is two blocks from two different subway lines and one block... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

I am glad you had an enjoyable stay at Comfort Inn Chelsea. We aim to provide exceptionally clean rooms, great customer service and convenient location at competitive prices. I am delighted that you recognized us for this. Like many of our guests you complimented our location. We are literally next to the 23 St N/R subway station; Times Square is... More 

Anderson, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The front desk staff and concierge were both outstanding and thoughtful in their customer service. This is a great location just off Madison Square Park, one of the most beautiful places in New York. There is easy subway access from the hotel.

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Thank you for sharing your review following your recent visit. Your kind comments that the front desk staff were “outstanding and thoughtful” is most appreciated. We constantly strive to exceed our guest’s expectations of service so it is always satisfying to hear that these efforts are noticed. I will be sure to share your kind praise with the team. Also... More 

Mechanicsburg, Pennsylvania
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I have stayed at this Comfort Inn many times during the last several years. We have never experienced any inconvenience, on the contrary, we have been very pleased with this hotel and its excellent staff. In addition the hotel is situated in a lovely part of Chelsea - very close to Madison Square Park, the Flatiron Building,... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

It is fantastic to hear from our returning guests. To know that you thought so highly of our hotel, our staff and our service in particular is incredibly motivating for us all. I’m delighted that you liked the location. The 23 N/R subway station is just a minute away from us. Times Square is five minutes ride away; One World... More 

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Staying in Flatiron District

Neighborhood Profile
Flatiron District
Offering many of the city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets - much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighborhood, Madison Square Park is best known for being home to a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
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