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Comfort Inn Chelsea

2.5 of 5
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18 West 25th Street, at 5th Avenue, New York City, NY 10010
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Comfort Inn Chelsea
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Ranked #332 of 464 Hotels in New York City
A recent review
3 of 5 stars reviewed 3 days ago
NoVaMom2015 Centreville, Virginia
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474 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Centreville, Virginia
1 review
3 of 5 stars Reviewed 3 days ago NEW

We needed an economical place to lay our heads while touring some NYC colleges. This hotel is well located, near the Flatiron Bldg, near restaurants and in a neighborhood of antique shops. The lobby architecture is interesting; the clerk told me the building was initially designed as a ballroom with apartments above.

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Our hotel has a personality. We have had movies shot here. "The Following" staring Kevin Bacon had a show filmed here. Our location in the New York’s is ideal for exploring uptown, downtown, and Times Square and the many fine museums in Manhattan – and we have some of the best restaurants in NY ! We await your return to... More 

The Hague, The Netherlands
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you want a well centered place with a fine breakfast and an outstanding service: Try this one. My friend and I enjoyed it, and for shore so you do. Where we experiented NY as expensive, this is a bargain and cosy as well. As an extra there's next door a delicious and very good restaurant with the name 'TASTE... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Thank you for a super review. It is energizing to be recognized for the quality of our service. Our location is indeed perfect for New York, we have many great attractions close by. Empire State Building, Macy's, Madison Square Park and more are close by. We have a wealth of world famous restaurants.. 11 Madison Park is the fourth best... More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 4 days ago NEW

I liked this place, although the rooms were incredibly small. However, the room is only for sleeping anyway. The location is killer and the price is very reasonable. Was here for son's graduation from NYU and its location was great. Could use some more outlets in the rooms. Staff very nice. Free HOT breakfast was a bonus, as was fridge... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Many appreciations for not only for choosing our hotel while you attended your son’s graduation ceremony, but for leaving such a kind review. It was our pleasure to provide you with fine Comfort Inn Chelsea service and a few tokens that could brighten your day. We do have much bigger rooms. We have large double bed room with s sofa.... More 

zanesville
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Comfort Inn Chelsea is located within walking...subway.. bus distance of anything you would want to see in New York. The staff are helpful. Breakfast is filling and the rooms are clean and pleasant. We chose it for location and were satisfied when we stayed there the first time. When we return to New York, and we will, we will stay... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

We arrived to the hotel in the morning after a long flight with our 4 year-old child that was very tried and needed an early check in. We were first asked to pay extra 575$ for a few hours and at the end we paid extra 369 $ since we had no choice. Altogether we paid 740$ for 28 hours... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Dear Madam, I am very sorry to read your review. However, please let me put the hotels perspective: Check in time is 3pm and check out time was 11 am. You arrived at hotel around 6:30 am. Even though the hotel was almost full we had a room was available. You were charged accordingly; this would be considered a previous... More 

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Howell, Nj
Top Contributor
96 reviews 96 reviews
17 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay at the Wyndham when I have to spend the night for work, but because of Comfort Inn's cheaper prices, I decided to try it out. Not only were the rooms bigger, but they were exceptionally clean. I got a room with 2 single beds because of availability, but there was still ample room. The bed was comfortable,... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Thank you for such a glowing review. It is a great accolade! It is a honor that you are recommending us to your colleagues. I am very pleased you had a enjoyed the comfort of the rooms and staff service. For us cleanliness of our rooms is a top priority – I am so pleased you appreciated this. We hope... More 

Twin Cities, MN, USA
Top Contributor
71 reviews 71 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends and I checked in on Wednesday, 4/22. Room was small, but we expected that in NYC. The man at the front desk at the time was extremely helpful, so it was a good first impression. We had no issues throughout our stay - room was cleaned every day and everything in our room was in working order. When... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Thank you for your balanced and fair review. I am pleased to hear that you liked the friendly check-in staff and you liked the attentive housekeeping throughout your stay. We do have much bigger rooms. We have large double rooms and large family suites. These rooms are much bigger than the typical Manhattan room. We pride ourselves on our professional,... More 

La Mesa, California
Top Contributor
52 reviews 52 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room(s) was clean and orderly. We actually had two rooms. One with a king bed, and one with two queens. We entered into the room with two queens, and there was another bedroom to the right with the king, and a very small bathroom off that bedroom. The beds were comfortable. For the room price, it was fine. The... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Thank you so much for praising our level of staff service and for the cleanliness of our rooms. It is heartening when the hard work of my team is acknowledged. The room you stayed in is a family room with one king size bed in one room and a two doubles in the other room. Our guests find our king... More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The customer service, from every employee (front desk, housekeeping, etc) was fantastic. Always make sure we were comfortable and everything we needed! I was surprised at the size of the room, considering we were in NYC. You could actually move around!! Best part of it all is that it is walking distance to EVERYTHING yet still in a trendy residential... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

Thank you for your marvelous review and especially for mentioning the friendliness and good service of my team. It is greatly appreciated when hard work is recognized. I am delighted that you enjoyed our central location and got to experience some of the world famous restaurants nearby. I do hope that we see you again soon. Kind Regards, Zahid, General... More 

Washington, District of Columbia, United States
Contributor
19 reviews 19 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I made arrangements directly with the Hotel I told them that I was in town for the 5 Boro Tour and that my brother and I would have 2 bikes with us. They assured us, that the bikes were no problem, come on down. Well we got to the Hotel and they were not aware of the bikes; however... More 

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ComfortInn_Chelsea1, General Manager at Comfort Inn Chelsea, responded to this review

I am glad to read that your bicycle tour worked out well. We try our best to accommodate our guests. I was also delighted that you enjoyed you stay with us at Comfort Inn Chelsea and you got a chance to sample the great food in the neighborhood. The restaurants here are the best in Manhattan. I always tell guests... More 

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Staying in Flatiron District

Neighborhood Profile
Flatiron District
Offering many of the city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets - much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighborhood, Madison Square Park is best known for being home to a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
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