I have stayed in dozens of hotels in New York City and, by far, this hotel offers the MAXIMUM in service. When they say they want to be a 10, THEY MEAN IT. I get points at the Hyatt and the Starwood Hotels (Westin) but their service doesn't come close to the Doubletree so I have chosen to stay here... more

I travelled to New York with my two teenage children in October half term, and chose The Doubletree Guestsuites because we wanted somewhere central. I wasn't disappointed one bit. The location couldn't have been better. We were right in the middle of Times Square where it really didn't sleep. However, the hotel rooms are all located on high floors and... more

Wow! This was my 7th trip to Times Square in 3 years. I'd never stayed at the Doubletree before, as we're members of another chain's rewards program. But, at the last minute I had the opportunity to travel to NYC and booked what was really the only reasonably priced room in the area. Upon arrival at 10 am, I was... more

I have just returned from my second visit to New York City with 3 friends. I could highly recommend this hotel to other travellers. From the moment we arrived we were made to feel very welcome by all the staff esp Daniel. Our suite was more than adequate with a fridge, microwave etc etc. The cleaning and house keeping staff... more

This was my first time in NY. I researched online for over a month before I decided to stay at the Doubletree in Times Square. I don't regret it. Although pricey you just can't beat the location. The double decker red tour bus was right across the street from the hotel. Also, there is a fairly new Walgreens along with... more

Clean, safe and excellent location. I'd recommend Doubletree for families, since the rooms are big, have a fridge and the location is so good. Whenever travelling with family we return here. more

The hotel was excellent in virtually every way - but I'd advise anyone to give the concierge a miss. The rooms are huge by NY standards, and ours was pretty much silent (we were on a low floor facing Times Square which I would guess would be the noisiest part of the hotel). The location is perfect if you want... more

From our arrival to our check out we received exceptional service from everyone at Doubletree. Freindly and accomodating staff. Clean and comfortable room with a beautiful view. The cookies were a delicious treat. We had a wonderful 7 day vacation in the heart of New York! more

Daniel provided us with wonderful check in service which was a great way to introduce and welcome us to NYC. However, the concierge desk was a very unplesant experience. Wrong directions, addresses, and a general lack of knowledge the city. Their main focus is selling bus tours. more