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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown \/ 57th St
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3,376 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Midtown / 57th St
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Akron, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was large, clean and comfortable, although the property is a bit well-worn. Very convenient to Columbus Circle subway. Also walkable to theater district. Good restaurants nearby. Good value for the price. We would stay here again.

Helpful?
1 Thank wendyandj0e
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear wendyandjoe, Thank you for taking the time out to review the hotel we sincerely appreciate your feedback. We are delighted to know that our location and rooms was perfect for your needs while in New York City. We hope to see you again very soon. Thank you for choosing Holiday Inn Midtown. Sincerely, Michael Melendez Guest Service Supervisor More 

Louisville, Kentucky
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for a business/leisure trip. The hotel doesn't have AC which for the first night was a problem until the staff brought a fan to the room. The room was clean but not updated. The lobby bar staff were nice but again dated. The great thing about the hotel was that it was 2 blocks from a... More 

Helpful?
1 Thank jhd27
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear jhd27, We greatly appreciate you taking the time to share your experience with us. We thank you very much for your review and are very pleased to hear you enjoyed both our staff and location. We hope to see you again soon. Best Regards, Michael Melendez Guest Service Supervisor More 

Trabuco Canyon, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Other that the average rate ($$) per night for a room, my husband and are are extremely disappointed in this property. We were barely greeted at check in with a smile from the front desk clerk. Not even a 'welcome' but a 'last name please'. When we asked about a change in room, she had little to say to help... More 

Helpful?
2 Thank Peruviangoods
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Peruviangoods, As an IHG® Spire Platinum Elite Rewards Club Member, we truly value your feedback. Please feel free to contact me at mmelendez@nyc57.com so I can provide additional assistance. Sincerely, Michael Melendez Guest Service Supervisor More 

Travelers are raving about these New York City hotels

New York
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room and bathroom was HUGE for NYC hotels! It's like they picked up a Holiday Inn from another state or town and plopped it in the middle of NYC! The hotel is dated. The hotel lobby bar was huge as well but selection was only OK. The room was clean. While the bathroom was huge, one of the biggest... More 

Helpful?
Thank nancy t
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Nancy t, I can’t thank you enough for your assistance. We are very happy we met your expectations and hope that you choose to stay with us whenever you’re in town again. Our goal is not only to meet guest’s expectations but exceed them. Our staff take security very serious and after hours we do have to verify every... More 

Haverfordwest, Wales, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I feel the statement that 'Bad experiences tend to travel faster than good experiences' is certainly appropriate! Having read some pretty horrific reviews from other reviewers, I struggle to understand if I stayed in the same hotel! Prior to my stay, My partner and I made the decision to go to this hotel with an open-mind after reading a mix... More 

Helpful?
3 Thank Ashleigh C
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear ashleigh c, Thank you so much for your kind review of the hotel and the recommendations. We are always pleased to receive praise and acknowledgment of such a positive nature. We are delighted to hear that our location and room was suitable for your needs. We will forward your good words to our staff. We are looking forward to... More 

England
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our three night stay at this Holiday Inn. Our room, which had two double beds, was huge. It was well maintained and clean. The safe was very handy. Coffee making facilities were included, although it would have been nice to have tea-bags and a kettle - especially for us Brits! We were far away from the elevators... More 

Helpful?
2 Thank cattyharris
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear cattyaharris, Thank you very much for your candid review of your recent stay at the Holiday Inn – Midtown 57th Street. We are delighted to hear that we don’t fail to deliver good service and managed to make your stay memorable. We are looking forward to hosting you in the future. Best Regards, Michael Melendez Guest Service Supervisor More 

Alexandria, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Holiday Inn is a tried and true brand. The location is great - just down the street from Columbus Circle (subway available) and multiple attractions to include Lincoln Center and Central Park. On-site parking with discount. Friendly staff, rooms are clean and well maintained. Plenty of restaurants, shopping, cafes, bars, sites, etc nearby. The hotel itself has a café, gift... More 

Helpful?
1 Thank whagzan
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear whagzan, Thank you very much for taking the time to share your comments. We truly value your feedback and are pleased to hear you found our staff friendly and our rooms clean and well maintained. We hope to have the pleasure of hosting you again in the near future. Sincerely, Tara Pizzi Guest Service Manager More 

Long Island, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located on a dark street, so I highly recommend being cautious. However, the hotel is nice and spacious. The room was bigger than I expected from the reviews and fit two people nicely. After taking a train and subway to arrive, I went straight into the bathroom- only to realize there was no toilet paper, soap, toiletries,... More 

Helpful?
Thank Jen P
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Jen P, Thank you for your review. I'm truly sorry to hear of the inconveniences you experienced during your stay. Your comments will be passed to the Director of Housekeeping. We thank you for allowing us to learn from your feedback and apologize again for any inconvenience. Sincerely, Tara Pizzi Guest Service Manager More 

England, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just returned from a 5 night stay at this hotel and overall we had a lovely stay. This hotel is great value for money. If you are looking for fancy then this is not the hotel for you, if you are looking for clean, friendly staff and excellent location then this place is perfect. The executive room was... More 

Helpful?
1 Thank faye w
VanessaV57, Guest Relations Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Faye W Thank you for your review. Knowing that we are meeting our guests needs and providing friendly service is rewarding. Our staff makes great effort to accommodate all guests in any way possible.We are happy that you enjoyed your stay and our comfortable beds. We truly hope you visit again in the near future. Kind Regards, Gabriela Asencio... More 

Ipswich, Suffolk
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and partner have just returned from a 5 night stay at this hotel. I was a bit worried about the reviews around the décor, ageing rooms and smell but after walking 80 miles in 5 days I realised the only thing that actually mattered was having a comfortable bed to sleep in at night! The room was Large, modern,... More 

Helpful?
Thank Leah H
VanessaV57, Guest Relations Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Leah H, Thank you very much for your review. It's great that you were able to explore so much of New York City and took advantage of our "amazing location". Allow me to apologize for the inconveniences you encountered during your stay. Please know that our goal is to provide guests with great customer service and exceed expectations. I... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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