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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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Holiday Inn Midtown / 57th St
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2,818 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Midtown / 57th St
See the most recent reviews
South East
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a 4 day holiday in New York, very good and clean hotel in a good location especially for Central Park, the Rockefeller Centre and the Opera. Breakfast huge and cheap ad to be expected in New York, would recommend and stay again.

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear flashmann6667, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael Melendez Guest Service Supervisor More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from staying at this hotel for a total of 8 days whilst in New York. The location was ideal, tucked just enough out of the way so you got some quiet but walking distance to subway, times square, 5th avenue, central park and lots of other places. The hotel staff were all polite and helpful. The conciege... More 

Was this review helpful? Yes 3
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Susannah G, Thank you for writing a review regarding your experience during your recent stay at the Holiday Inn 57th Street. We are very delighted to hear you found our staff polite and professional, and the central location of the hotel was convenient for your travelling needs. We hope to accommodate you again in the near future. Sincerely, Michael... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all I'd like to point out that I'm African and I've been to many hotels on the continent, some bad and some excellent. This is my first visit to the U.S, on business. I was booked at the Holiday Inn and decided to extend my stay by 2 extra nights in order to explore the city. I have... More 

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Cuthbert, Thank you writing a survey regarding your experience during your recent stay at the Holiday Inn 57st NY. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to misunderstanding about your bookings and breakfast option. We are very sad to hear we fell... More 

Travelers are raving about these New York City hotels

Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok, Holiday Inn Midtown/57th St is not the Plaza (either of them) or the Waldorf or the Park Hyatt (I've stayed at all of them), but c'mon folks this is a fine establishment. It is easily walkable to Lincoln Center and Broadway, saving on cabs or subway. It is on 9th Ave, one of the best locations for food in... More 

Was this review helpful? Yes 5
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear capster458, Thank you for your wonderful review about your stay at our property. We are pleased to hear you enjoyed your stay with us and that you received excellent service from our staff. Our staff takes great pride in giving our guest the best experience possible and we will be sure to pass your kind words along to our... More 

Jersey
Top Contributor
98 reviews 98 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok they is so many bad reviews on here it aint that bad. On arrival we were given a room on the 3rd floor but it was a disabled room and the shower was way too low. We got moved to the 15th Floor on the other side of the hotel over looking the hotel pool which was a nice... More 

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Leedsjet, Thank you so much for your wonderful review of our hotel. We are glad to hear that our location was perfect for your needs and that you had an overall pleasant stay with us. It’s our goal to consistently provide superior service and accommodations and your comments are very important to us. We are glad we made the... More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed in the Holiday Inn early may because the location is quite good at 57th street. However, it is quite expensive and then you expect to get something good but I was very disappointed. First of all the room was shabby and smelled a lot, cigarette smook. And this smell stayed over the 3 days that I was there.... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear JKE1111, Thank you for taking your time to write this review on your recent stay at the Holiday Inn-Midtown 57st. We are very sad to hear to make a good impression on you. Please accept our apologies for the inconvenience during your stay. We do always do our best to meet our guests’ expectations, and it is very helpful... More 

Ramat Gan, Israel
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for 3 nights there.I spoke with Weiner, told him that I will have an operation soon.He gave me a little frigidaire to the room for free.Very nice from him. I also received another room, because there was after one with Safe in the room.This was thanks to Rakiah, and also Diana was very nice person.she made my stay... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Ramat Gan, Thank you for taking the time to post a review about your most recent stay at the Holiday Inn 57th Street. We absolutely try our best to accommodate our guests on their journey. We want you to feel welcome and comfortable. Thank you again for your time and we do hope to host you back soon. Sincerely,... More 

Belfast, United Kingdom
Top Contributor
57 reviews 57 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was really surprised when I checked into this hotel as usually the room size in NYC hotels would be small but not the case here as the room was great with 2 double beds and loads of space with an armchair and also desk and wide screen TV. Location was excellent only round the corner from Central Park. Hells... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Murzo, Thank you so much for your candid review of our hotel. We are always pleased to receive acknowledgment of such a positive nature. We are delighted to hear we didn’t fail to impress, our rooms are indeed are considered ones of the biggest in the area, and we are glad the location was suitable for your travelling needs.... More 

Ancaster, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second stay at the holiday inn Midtown and will continue to stay here when we go to New York. The rooms are very big, especially for New York and was very surprised how nice it was. Far enough away from Times Square and the busy areas and about 5 minutes walk from Hell's Kitchen.

Was this review helpful? Yes 4
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Ally E, We are very glad to have won your loyalty. Thank you for returning to stay with us! Sincerely, Manager, Julia Kondratenya More 

Nochistlan, Mexico
Top Contributor
63 reviews 63 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was novt very modern on the inside rooms, the location its very good if you want to walk to Times Square, but a bit expensive for what you get. I would definately look for mire options for my next trip

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear CristianHP, Thank you for your comments. We appreciate all our guest feedback, it helps us to work on areas that need improvement. Our building is old, as are most buildings in NYC. We are currently finishing up the last of our renovation to our rooms. We hope you can revisit us so that we can continue to provide you... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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