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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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2,994 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Midtown / 57th St
See the most recent reviews
Chagrin Falls, Ohio, USA
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Girls weekend in NYC. Rooms booked on priceline not guaranteed to be what expected...but staff adequate sure that we were accomodated. Everyone from the front desk clerk, doorman and concierge to the maintenance man was wonderful! Thanks for making our weekend so great. Great roof top pool...but the pool hours stink...closes way too early...or at least keep roof top bar... More 

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Julie N, Thank you for your wonderful review about your stay at our property. We are pleased to hear you enjoyed your stay with us and that you received excellent service from our staff. Our staff takes great pride in giving our guest the best experience possible and we will be sure to pass your kind words along to... More 

Cleveland, Ohio
Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice clean hotel. Rooms were nice size. Bathroom was a little small and outdated. Our room had what looked to be a TV stand, desk and a very tiny dresser that the TV was on. Could have done with out useless TV and put in a bigger dresser. Closet door was put on the wrong way and blocked door into... More 

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Clarie M, Thank you for taking your time to write a review on our property. We are always pleased to receive praise and acknowledgment about our rooftop pool and amenities. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you We apologize for the inconvenience you had during your stay.... More 

San Jose, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Loved the roof side pool and bar. It was a great place to hang out with my son after a busy day of sightseeing. Location is near Central Park and an easy walk to the subway. Appreciated that the staff accommodated our request for two rooms next to each other. Made traveling with family a lot easier.

Was this review helpful? Yes 3
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Loots70, Thank you for joining us at the Holiday Inn Midtown 57st and taking the time to write a review. We are delighted to hear that you enjoyed our rooftop pool and location. It is also a great thing to know that our staff provided you with great service during your stay. We hope to see you again soon.... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

At arrival, the staff were really pleasant and immediately helped us to our rooms. In doing so, the staff were helpful and extremely friendly. The hotel was clean, despite this the hotel did smell rather odd. Perhaps this was because the hotel was very old. In addition, the rooms were immensely outdated and they need updating; especially the bathrooms. However,... More 

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear RyanHack, Thank you for your wonderful review about your stay at our property. We are pleased to hear you enjoyed your stay with us and that you received excellent service from our staff. Our staff takes great pride in giving our guest the best experience possible and we will be sure to pass your kind words along to our... More 

Pretoria, South Africa
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Space and lots of it - stayed here with a group of students in April. Overall we loved our stay and extremely happy to come 'home' to a Holiday Inn after a day of exploring the Big Apple. The location is excellent, however Times Square is a 20 walk away - on days we were really tired, this seemed like... More 

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Marcojvr, It is a pleasure to read your review, and we are grateful that our hospitality promise left a lasting impression on you. Thank you very much for sharing your comments. We are very glad you liked the service, location and found a great deal for your student group. We hope the next time your students visit NYC we... More 

Milan, Italy
Level Contributor
909 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 341 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we like upper west and Broadway so the position was great. large room, good aircon good wireless good laundry service . this is all we needed . looks a bit tired and high usage , but efficient in every aspect

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Nicolas s, Thank you for you great review. It is great to hear that you found our location, rooms and amenities great for your needs. Hope to see you again when visiting New York City. Best Regards, Michael Melendez Guest Service Supervisor More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I recently stayed here for 10 nights on a recent trip to New York City. We had a room with two Queen beds in the south tower. The room was a good size, well equipped with the usual facilities, fairly quiet, and everything worked. The free wi-fi internet connection was excellent in all areas of the hotel,... More 

Was this review helpful? Yes 2
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Anthony H, Thank you for your review. It's great to hear our location was convenient and comfortable for your traveling needs. Please know refrigerators are available, but on request as they are priced at an additional $10 per day. We are so pleased to hear you enjoyed your time in New York City and hope to have the pleasure... More 

Helsinki, Finland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you want a hotel with an outdoor pool, then this is a good choice. Otherwise, You can find a nicer place with the same amount of money. There is nothing specifically wrong with this hotel...rooms are bigger than average in NYC, they are clean and service is fine. It is a little outdated though and walls are paper. Really... More 

Was this review helpful? Yes
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Petramapu, Thank you very much for taking the time to write this review on our property. We are glad to hear that our location was perfect for your needs. We are happy to hear that you got to enjoy our amazing rooftop pool during your stay. Once again, we appreciate you taking the time to share your comments and... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room had lots of room, spacious! The bed was comfortable with good pillows, the bathroom was small but clean and nice and above all, the cleaning staff (well one specific lady that looked after us) was AMAZING. Such a nice lady and understood when we didn't want our room cleaned often. Tipped her heavily because she was so lovely.... More 

Was this review helpful? Yes 1
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Abbie, Thank you for taking the time to share your comments. We're so pleased to hear you enjoyed your stay at the Holiday Inn Midtown and thank you for your feedback. Your comments will be passed along to our Housekeeping supervisor. Our apologies you did not feel greeted in the lobby; this is something that will be addressed to... More 

Ayr, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Superb hotel and location, rooms large , clean and comfortable. Fantastic rooftop pool with amazing views of Manhattan. Staff were brilliant, professional and very pleasant but our stay was made memorable by the exceptional general manager Mr Joe Cecala he made us feel like VIP 's , warm and friendly and a real character. Thanks Joe. The Campbell's from Scotland

Was this review helpful? Yes 3
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear CraigCampbellArt, Thank you very much for your 5 star review on your recent stay at the Holiday Inn Midtown! We're so happy to hear you enjoyed your time with us, and enjoyed our amenities and customer service. We truly appreciate your feedback and hope to have the pleasure of hosting you again the next time you're in New York!... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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