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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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2,941 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Midtown / 57th St
See the most recent reviews
Newcastle, Australia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Here are the facts; Pros: great location, good bed, roof top pool, good wifi, large room, cafe/ restaurant servers professional, large TV Cons: unwelcoming reception staff, cafe hostesses unfriendly would rather be on iPhone, place smells like an ashtray not sure how long ago smoking was permitted, shower like stinging needles, towels thin, pool has endless rules not fun for... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Penelope f, We appreciate you taking the time and writing a review about Holiday Inn Midtown. It is important for us that you emphasized our location and amenities was perfect for you needs. We would like to apologize to you for any inconvenience you may have encountered during your stay with us. We apologize that you were under the... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights 23rd & 24th June on way back to UK. What a great spot this hotel is in with good easy access for Central Park, Times Square, Underground hence our return visit. Rooms were lovely,clean and spacious. Desk staff & Housekeeping staff very friendly and helpful. Wasn't so sure about the young lady who worked in the... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Hampshire-resident, Thank you for you excellent review about your return stay with us. We are glad to hear that your 2nd time staying with us went great. We hope to accommodate you again the next time you visit New York City. Sincerely, Michael Melendez Guest Service Supervisor More 

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 11-18 june great location easy to find ideal for the major attractions central park just up the road .Check in was easy the staff are very helpful we used the concierge service for directions nothing was ever too much trouble , the rooms were decorated well, we had room 543 5th floor no problems waiting for the lift... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Rhinogirly, Thank you for taking your time to post this review on your stay at our property. We are glad to know that our location was suitable for you needs and the staff, especially the concierge, friendly as well. We are delighted we made the difference and left such a great impression on you. We will be sure to... More 

Somerset, New Jersey
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed over for a night in the city. Even though the building itself was old, everything was good from the decor to the rooms itself. Cabs come right to the front in case you want to go anywhere, plus the neighborhood itself was great. Since it is a hotel situated in Manhattan expect to pay more than what your used... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Rawldawg, Thank you for joining us at the Holiday Inn Midtown and taking the time to write a review. We are glad you had a comfortable stay. We are delighted to know that you found our hotel suitable for your traveling needs. Thank you again for your review and we hope to have an opportunity of welcoming you back... More 

Raleigh, North Carolina
Top Contributor
65 reviews 65 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over Thanksgiving and chose this hotel because of the reasonable prices and proximity to Columbus Circle. We were not disappointed and would stay here again. The rooms were clean and spacious, and the staff were exceptional. With a Metro station close-by, restaurants just up the street and easy walking distance to so many wonderful sites, it is... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Jennifer K., We greatly appreciate your review, thank you very much for emphasizing the convenience of the hotel's location and the friendliness of the staff. Thank you very much for your feedback and for recommending us. We are looking forward to accommodating you in your future trips to the Big Apple. Truly, Manager, Julia Kondartenya More 

Hampshire
Top Contributor
172 reviews 172 reviews
172 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 1 week ago

As my stay last Summer was OK, I returned this year for another three night stay. Again the price was very reasonable compared with what other hotels were charging. The hotel appeared to be slightly less busy, although on one morning we gave up waiting for the lifts and walked down the stairs (17 floors). Room was spacious and comfortable.... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Valued guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael Melendez Guest Service Supervisor More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed a week here and had a great time. The location was excellent. We were within walking distance to Central Park, Columbus Circle &Times Square. There were plenty of nice, economical restaurants around. The hotel staff were very accommodating and helpful. Beautiful hotel which exceeded our expectations. The restaurant was a little expensive, but i believe people who paid... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Fsm310, Thank you for taking you time to write this review on your recent stay with us. Its our goal to consistently provide superior service and accommodations and your comments are very important to us. We are pleased to hear that our hotel met your travelling needs and again we hope to have an opportunity of welcoming you back... More 

Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a excellent stay here for 5 nights with our grown up kids. Booked two rooms, one with twin doubles and one with a super king, so ideal for families. Both rooms were clean, a bit dated in the bathroom but all that you need. In case you are as daft as my kids the black out curtains are behind... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Julie P, Thank you for taking your time to write a review on our property. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you. We will be sure to pass your kind words along to... More 

Coventry, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

A lot of negative comments regarding this hotel but I cant understand why? - stayed here for 4 nights last week and the hotel more than matched my expectations. Ok the rooms may be a little dated but they are big and very clean - hotel bar was a good size and was even offering burgers for $5 between 9pm... More 

Was this review helpful? Yes 5
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Andy C, We greatly appreciate you taking the time and writing a review about Holiday Inn Midtown. Thank you for the compliments on cleanliness of the rooms and friendliness of the staff, and your high overall evaluation. We are very glad we won your loyalty. We are looking forward to welcoming you back soon. Sincerely, Michael Melendez Guest Service... More 

New York City, New York
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed for 10 days with my son while visiting friends in Manhattan. My 14 y old sun and I are not very demanding. We enjoyed the warm room and the two big beds. It was great to have quick access to Central Park and the subway. However, the hotel showed a severe lack of maintenance and cleaning. Right after... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Denis K, Thank you for staying at the Holiday Inn Midtown. I have to assure you that our staff strives to deliver the best customer service and we are sorry that we made a different impression on you. The feedback we receive from our valued guest enables us to target problem areas and take the necessary actions to ensure... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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