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Holiday Inn Midtown / 57th St

3.0 of 5 440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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Holiday Inn Midtown / 57th St
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2,581 reviews from our community

Traveler rating
    342
    1,136
    708
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Midtown / 57th St
See the most recent reviews
Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel it only has a good location, other than that is far from the Holiday Inn standards. Very noisy, you can hear in your bed how in the other corridor extreme somebody is closing a door. Windows in a very bad shape (you can even open them in the 16th floor), a closet with no light, a bathroom with... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Jst_Chile, Thank you for your review and enumerating the good, the bad and the opportunities to improve. While we are pleased with the good comments on our location, we truly value the negative comments as this gives us the opportunity of improving what we can offer. This feedback will be shared with the appropriate people that can help us... More 

Indiana, Pennsylvania
Top Contributor
175 reviews 175 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel has mostly positive attributes. Big rooms, clean, and convienent. There are a few areas of the hotel that could use a little updating but overall it is nice. Staff is nice but I couldn't get anyone to help me get a cab. But it's convenient enough that I just walked. Didn't eat in the café but the coffee... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Laurlaw, Thank you very much for your review regarding your experience during your recent stay. We are delighted to hear that you found our room size, cleanliness, and staff to be very accommodating for your needs. We are in the last phases of renovations and we hope you can give us a visit to experience our new product once... More 

Bristol, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for 5 nights in November. The hotel is a little dated in places but everything was clean and tidy. Bar area was nice, we had a drink there just before heading to the airport to go home:( The rooms are a decent size, clean and large queen size bed, very comfortable. Rooms do get hot though. Bathroom... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Kellyny2, Thank you for taking the time and reviewing the Holiday Inn Midtown 57st. We are glad to hear that you had such a great experience during your 5 nights with us and that our staff was very accommodating towards you. Our location is ideal for exploring New York and we appreciate your review about that. We hope the... More 

Contributor
11 reviews 11 reviews
1 of 5 stars Reviewed 1 week ago

I'm on my honeymoon (no upgrade rooms offered) and I had to change rooms because: - the heater was not working. Even when I asked twice to send someone to fixed the did not. So when I asked for the 3rd time and waited in the room they sent someone, but it was not working good anyways - the wifi... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Rebeca, Thank you for choosing the Holiday Inn midtown for your honeymoon while staying in New York. . Please take our sincerest apologies about the unfortunate experience during this stay due to the WiFi and heat . We apologize again for the overall negative impression of the hotel, and would like to ensure you that we take every complaint... More 

Top Contributor
80 reviews 80 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in town for a quick visit and booked this hotel on Hotwire. I got it for a good price. I was glad it said Holiday Inn was selected because I had a good experience here before. Room was nice and clean and quiet. Amenities were good. Even though it was winter, I like that they have a rooftop... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Gvillehistorytours. Thank you for taking your time to write this great review about you recent stay at our property. We are delighted to hear that you continue having a great experience each time your stay with us and that we provide the excellent service to you from our staff. It is great to hear that our amenities was perfect... More 

NYC metro
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is the nicest Holiday Inn I have stayed in - it has a spacious lobby with a restaurant, very comfortable rooms, great staff. The hotel manager, Joe, is fantastic! The hotel is in a good spot on the west side, easy to get to subways or get a cab to head anywhere. Very close to central park, many... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear outdoorluvr, Thank you for your wonderful recommendation and great review about your recent stay at the Holiday Inn Midtown 57 street. We are delighted to hear that you had an overall great experience at our property. It is great to hear that you enjoyed our restaurant, rooms, rooftop pool and location. It is truly rewarding when a guest recognizes... More 

Chatelet, Belgium
Top Contributor
52 reviews 52 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is well located, close by Central park and most of places of interest within Manhattan. The hotel itself was disappointing such the room was small, even just one amazingly small bathroom where you'd knock the walls just while shaving. OK, there was a great swimming pool which made it a good fun with the kids. Being on top,... More 

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Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Flying_Teddy Thank you for taking the time to share your review. It's great to hear you and your family enjoyed the hotel facilities and had fun at the pool. I sincerely apologize for any discomfort or inconvenience due to noise. I hope you and your family will return again and we are able to offer an option of a... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Spacious room, great service, clean, close to the subway, Central Park, Time Square.. Great value for NYC . We stayed there 3 nights. We did not go to the hotel restaurant or bar, so we can't comment on the food. The staff was very friendly and eager to help.

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Ghislaine411, Thank you for taking the time and writing the review on your recent stay at the Holiday Inn Midtown 57th Street. We really appreciate you pointing out the benefits of the location and accommodation and giving our staff a high praise. We are looking forward to welcoming you back, and hopefully you will have the time to enjoy... More 

Allentown, Pennsylvania
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this Holiday Inn near Central Park 2 nights, but was disappointed. At 8-10 am today only 1 of the 3 elevators was working, leaving people lots of people stranded on all 17 floors for long periods of time while the one elevator worked overtime. On Sunday, we arrived early enough to see the Phila/Seattle football game - 2... More 

Was this review helpful? Yes
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear george g Thank you for taking the time to write your feedback. I sincerely apologize your stay was less than pleasant. Unfortunately, one of our elevators was shut down and our professional elevator company was scheduled for the earliest time available. I regret the impact it caused not being quick enough and genuinely express my sincere apologies for any... More 

Tamworth, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Excellent value hotel,very clean large room , good location,would recommend to anyone who just wants to use the hotel as a base as it is quite Basic.Breakfast is an extra 13 dollars for the buffet plus tax and service and not worth the money,this is my only grumble.

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Katie d, Thank you for taking your time to write this excellent review on you recent stay with us. We are delighted to hear that you had a great experience with our room size, location and service. We hope that the next time you are in New York City we can be your lodging destination. Sincerely, Michael Melendez Guest... More 

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Additional Information about Holiday Inn Midtown / 57th St

Address: 440 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Midtown / 57th St 3*
Number of rooms: 597
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.