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All 449 New York City hotels

Holiday Inn Midtown / 57th St

3.0 of 5 Hotel   |   440 West 57th Street, New York City, NY 10019 (Hell's Kitchen)
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63%
Ranked #325 of 449 hotels in New York City
A recent review
3 of 5 stars reviewed 5 days ago
Mary G Washington, District of Columbia, United States
  • Reviews (2,393)
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2,393 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
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There are newer reviews for Holiday Inn Midtown / 57th St
See the most recent reviews
Washington, District of Columbia, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My first impression of this place was great - they let us check in early free of charge. However, that changed quickly. The elevators were tiny, came infrequently, and were not air conditioned. Then we went to shower, only to find black specks in the tub accompanying what looked like a spitball and a broken sink drain. Gross. We came... More

Was this review helpful? Yes 2
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Mary G Thank you for taking the time to write your review and for sharing your experience of your stay at our property. I sincerely apologize for your less than pleasant stay and genuinely regret the impact it caused due to our maintenance staff service and the accommodation provided. I have shared your details with the Director of Engineering... More

New York City
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We checked in over the 4th of July weekend, ostensibly to use one of the few, open roof top pools in NYC (it was cheaper for us to stay vs. fork over $75 each in cash). We never expected anything great, but the hotel nevertheless managed to under-deliver. As noted in some reviews, yes, the staff (especially pool entrance guy)... More

Was this review helpful? Yes 2
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear 555NewYorker Thank you for sharing your feedback of your overall stay with us. I sincerely apologize for the lack of service provided at the pool and have shared your feedback with the Executive office to correct any areas as mentioned for an overall pleasant improvement. We regret the impact it may have caused and take your comments very seriously,... More

Antwerp Province, Belgium
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed here during from the 5th - 10th of September 2012. Horrible experience. This might have been the worst money we ever spent on a hotel. It's expensive, we spent a ton of money for 5 nights and it's not even clean. The curtains were full of dust, the carpet was nasty and our toilet didn't flush for half of... More

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear TanneB Thank you for taking the time to write your review of your stay in 2012. I will like to take this opportunity to apologize for your experience and have shared your comments with the Director of Housekeeping and Engineering. I sincerely apologize that your stay was less than pleasant with us and will like to share that our... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 4th of july, wonderful hotel. We were able to walk to times square and central park, will definitely be staying here again. Room was clean and very comfy. So glad we were able to get a crib for the baby for free, and the mini fridge for free as well since we were only there for one... More

Was this review helpful? Yes
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear EvelynM Thank you for your wonderful review it is always such a great pleasure to hear of such a wonderful experience with us at the Holiday Inn Midtown. We are excited to hear you will definitely be returning again and we look forward to your next visit. Sincerely, Front Services Manager Jasmin Ortiz-Cruz More

Toronto Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First impressions count and as the saying goes, one only has a one chance to make a good impression. We can say that the Holiday Inn Midtown Manhatten exceeded in their courteous response to our booking. We booked a pre cruise one night stay (oct.26/2014) for a wheelchair accessible room and we are impressed how well our reservation was handled... More

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Esquires Thank you very much for your very positive review, it is really great to hear how pleasantly impressed you were with your first impression in booking your stay with us at the Holiday Inn Midtown. In addition, thank you very much for sharing that our staff is upmost courteous, we genuinely look forward to seeing you this October.... More

Hamilton, Canada
Top Contributor
50 reviews 50 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently travelled to NYC for the first time & stayed at this location as it was one of the 2 properties chosen by our tour group. I received a warm welcome when I checked in & was acknowledged for being an IHG rewards member, which was fabulous! We were only staying for one night as we had a cruise... More

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear msgordon74 Thank you for sharing your wonderful review and experience at the Holiday Inn Midtown. We are so thrilled to know that your stay with us was welcoming and overall fabulous. We thank you for staying with us and for being an IHG Member. We are extremely excited to know you will not hesitate to stay with us again... More

Hartselle, Alabama
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to NYC several times and usually stay near Times Square. This trip we wanted to spend more time going to Lincoln Center. Hotel is 5-10 walk from LC. Plenty of restaurants nearby. Our package included the breakfast buffet which was very good ( hot and cold food ). The rooms are large by NY standards and have... More

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear nmashburn Thank you for sharing your experience with us at the Holiday Inn Midtown and we are so happy that you chose to stay with us and have found your stay to be very comfortable. We are happy you will be staying with us again and we look forward to providing you a newly renovated room on your next... More

Spartanburg, South Carolina
Top Contributor
75 reviews 75 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The good: great location, spacious rooms (esp for NYC), friendly helpful staff. The bad: A/C in my room was weak, and since the room faced south the view great but turned the into oven. Elevators were cramped with no fans or a/c. Lack of outlets (always a problem in older hotels). The worst: ice machines are in the hallway, not... More

Was this review helpful? Yes
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear BillyB32 Thank you for taking the time to write your review and for highlighting the positives such as staff friendliness, location and spacious rooms. We also appreciate you bringing it to our attention any areas that may need improvement. We value our guest feedback and will definitely look into the areas mentioned such as Ac, lack of outlets and... More

Macon, Georgia
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

As others have mentioned, the hotel was dated, worn, and loud, with music blaring in the vestibule and throughout the very busy lobby. When we arrived, we unloaded and corralled our own bags and two tired, hot children. There was no doorman present, and we were well inside the lobby before we found a valet who called us over to... More

Was this review helpful? Yes 3
Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Bit of a dingy, old smelly room with a tiny bathroom. We had a view that was of the dirty garbage below and not much else. The location was pretty good though. We were away, mostly, from the hustle and bustle, but we could walk to everywhere we wanted to go. I wouldn't stay there again.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Midtown / 57th St

Address: 440 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Midtown / 57th St 3*
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Nestled in a quiet residential neighborhood, The Holiday Inn Midtown 57th Street is conveniently located to famous New York attractions. Just three blocks from Central Park and Carnegie Hall with Lincoln Center nearby. Situated within the Theater District, a Broadway show is a moment away. Fabulous shopping at Tiffany's, Niketown, Fifth Avenue, and 57th Street boutiques. JFK Airport and LaGuardia Airport are only 45 minutes away from this Manhattan hotel location. ... more   less 
Number of rooms
597

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