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Holiday Inn Midtown / 57th St

3.0 of 5 440 West 57th Street, New York City, NY 10019
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#326 of 453 Hotels in New York City
2,411 Reviews 3.5 of 5 stars
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Holiday Inn Midtown / 57th St
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Holiday Inn Midtown / 57th St
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2,411 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Midtown / 57th St
See the most recent reviews
Crawley
Contributor
19 reviews 19 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We Stayed here for 2 nigts 31st August as a group of 4 friends, it was quite a task finding a reasonably priced Manhatten hotel that offered Twin Rooms, this one was excellent value on a room only package 2 large very comfy King Beds, clean tidy and fairly modern room with the added extra of a coffee machine, The... More

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Vicster2dogs Thank you so much for your positive review! It is such a great pleasure to hear such positive feedback. Our team is extremely happy you and your friends had a great and comfortable stay and able to enjoy the city. Thank you for recommending us and we look forward to seeing you again in the near future. Sincerely,... More

Sunderland, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Having stayed in hotels in new york before as for location you can't get much better than this one for the price you pay. The rooms are comfortable although they could do with a bit of updating. The maid service was very friendly however I have to say i found some of the people who worked the concierge service quite... More

Was this review helpful? Yes
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Alexander W Thank you for your review of the Holiday Inn Midtown. We are happy to know that your stay was comfortable and you enjoyed the location. I am sorry to hear the accommodation provided was not fully renovated. One tower is fully renovated and the other tower is almost to be fully completed. We hope to see you... More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The biggest pros is this hotel is its location - walk able to Times square(approx 10 min) , Central park and is in a very safe neighborhood. Also, the hotel allowed us early check-in (as early as 9AM) Room are pretty average though - its small (as you expect in NYC), beds and pillows are not that comfortable.The front desk... More

Was this review helpful? Yes 2
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Dear joshbay84 Thank you for your feedback regarding your recent stay at our property. I am happy to hear the location was great in walk able distance and that our team was able to provide an early check-in. We appreciate the time you have taken to provide your feedback. In relation to the points you have raised I have... More

ko samui
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights from 7th to 10th Sept. Nice hotel very good location. Walking distance to metro and subways. Hotel was clean, staff were helpful and friendly. As mentioned the bathroom was very small but for me it was not an issue. It was clean and housekeeping were very nice and did not show any attitude when told... More

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear rrayKoSamui Thank you very much for your delightful review of your recent stay with us at the Holiday Inn Midtown. It's really great to hear how your overall stay was wonderful due to our helpful friendly staff and overall cleanliness. We really appreciate your comments and look forward to seeing you again in the near future. Thank you for... More

Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here from 2nd September until the 7th of September. Overall it was a good hotel, well located with central park & subway less than 10 minutes walk away. Plenty of eating places nearby if you want to eat out. Staff were nice and courteous. We initially had a problem with the tap at the sink in the bathroom, which... More

Was this review helpful? Yes 2
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear saggybits Thank your for sharing your overall great experience at our property. It's a pleasure to hear how the staff fixed a problem rapidly and handled it with great service. Your comments have been shared with our front office, Housekeeping and maintenance team. I sincerely apologize the air conditioning was not cooling properly and for the discomfort with your... More

Bromley, Kent, UK
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my husband and 2 daughters aged 12 & 16 Spacious, clean room. Bathroom is a little small but ok. Sink is separate which helped with a teenage daughter doing her hair when everyone is getting ready. Reception staff very friendly. Wifi in the reception area. Walking distance to Central Park. Close to Columbus circle subway to get... More

Was this review helpful? Yes 2
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear JeniPaul Thank you very much for sharing your overall pleasant stay with us at the Holiday Inn Midtown. It's really such a great pleasure to hear how you and your family enjoyed your stay due to the accommodation provided, the location and our friendly staff. We look forward to your next visit with us. Sincerely, Front Services Manager Jasmin... More

Toronto
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have now been to NYC twice and both times I stayed here. Need I say more? Maybe not, but here is why I like it. For NYC, its relatively cheap. Room size is pretty generous. Its clean. Its a little outdated buy we noticed that the lobby carpet has been changed. One of the few NY hotels with a... More

Was this review helpful? Yes
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Ned14 Thank you for sharing your experience with us at the Holiday Inn Midtown. It is always exciting to hear from our frequent guest. We appreciate your feedback and are happy to know you enjoyed your overall stay with us again. I sincerely apologize about the wifi and the great news is that our hotel has added more access... More

essex
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a group of 3 adults and a child I originally booked the westin grand central . I am so glad I changed . The hotel is great obviously in the summer you have access to the rooftop pool and bar which is amazing and also a saving grace when going to the big apple with kids. The hotel is... More

Was this review helpful? Yes 3
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear chrissy123Essex Thank you so much for sharing your wonderful experience of your stay with us at the Holiday Inn Midtown. It's so nice to hear you were able to enjoy the outdoor pool and meet our General Manager. Thank you for sharing how the staff friendliness made you feel welcomed and we are all excited to see you and... More

Turin, Italy
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice, rooms are comfortable and near to the nicest places of the city. Just one advice: do not accept recommendation for private transfer to airport from concierge. Upon confirmation a price has been told us, then the driver charged us 50 dollars more! it's better to take a taxi!

Was this review helpful? Yes 2
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Jacques S Thank you for sharing your feedback, I am very happy to hear you found our hotel rooms nice and comfortable. I am so sorry to hear about the private transfer overcharge and Ms. Jacques that is something that should not occur at our property. I genuinely apologize for this unfortunate experience, please e-mail us at mail@hi57.com with... More

Cheltenham
Top Contributor
77 reviews 77 reviews
50 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wasn't sure whether to score this a 2 or 3, so gave them the benefit of the doubt and went for the higher score, but thats' being generous. Good size room but dated, drab and smelt musty/smokey. Dingiest bathroom ever. Didn't even want to get into the bath. Mouldy grouting. Fortunately we were out and about most of the time.... More

Was this review helpful? Yes 3
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Bermuda1Cheltenham Thank you for taking the time to write your review, I sincerely apologize your stay was less than pleasant with us. Please e-mail us at mail@hi57.com, we sincerely regret the impact caused due to the accommodation provided and will like the opportunity to gather more information to target any problem areas as mentioned to provide an overall pleasant... More

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Additional Information about Holiday Inn Midtown / 57th St

Address: 440 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Midtown / 57th St 3*
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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