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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown \/ 57th St
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3,378 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Midtown / 57th St
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Montreal, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is very nice hotel to stay in the heart of Midtown. Close to all attractions including the Central Park, Broadway, Manhattan... My window view was on Downtown and it is especially beautiful at night time.

Helpful?
2 Thank Yuriy995
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Yuriy995, Thank you for your comments. We're so glad you were able to be situated in a room with a view! They are limited and the view is indeed beautiful at night. I'm delighted to know you were able to travel to your attractions conveniently from our hotel, and hope to have the pleasure of hosting you again in... More 

Idaho Falls
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is nothing special but it worked for us. We wanted to spend more of our budget on broadway shows so we were not as particular on the hotel. The restaurant has a buffet for breakfast and I believe we had to buy separate tickets for that and it was added on to the room charge. The food doesn't change... More 

Helpful?
1 Thank brettmag
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear brettmag, Thank you for taking the time to write your review. We're glad our location was convenient for your traveling needs, and hope you were able to speak to our on-site concierges' who are very helpful when it comes to Broadway shows and city tours! Please know we have an Engineer on site 24/7 as well who could assist... More 

Winchester, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this Hotel from the 21st Jan for 5 nights. I was booked into a Deluxe Room (500). The room was very spacious and spotlessly clean. The beds were really comfortable and the pillows on the bed were big and squashy rather than the flat and lifeless ones so often encountered in hotel rooms! The room facilities were... More 

Helpful?
6 Thank mrandmrsyoung_10
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear mrandmrsyoung_10, Thank you so much for sharing your comments on your recent stay at the Holiday Inn Midtown on 57th street! We're so pleased to hear you enjoyed your time with us, especially during the big blizzard! We truly hope you will return should your travels bring you back to New York City. Sincerely, Tara Pizzi Guest Service Manager More 

Norfolk, Connecticut
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have no complaints - nice room. Convenient parking lot on premises. Only stayed one night. I like that it is conveniently located and very economical given its location. Would have appreciated complimentary fresh coffee for guests. There is a coffee maker in room but I would have preferred fresh. Other than that, I wouldn't mind staying there again.

Helpful?
Thank greekmuse
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear greekmuse, Thank you for taking the time to share your comments. I'm delighted to hear you enjoyed your stay with us and hope to have the pleasure of hosting you again in the near future! Sincerely, Tara Pizzi Guest Service Manager More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My traveling companion checked in prior to my arrival and was treated poorly and with an "attitude". Additionally, when I arrived to check in they couldn't located me in the system and simply stated "sorry". After informing them that I made the reservation myself via the IHG website, they were able to "locate" me in the system. The hotel, could... More 

Helpful?
4 Thank Vodka141
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Vodka141, Thank you for taking the time to share your comments again. I'm very sorry to hear about your unpleasant experience. As a 600+ room hotel, we do our best to make sure your check-in experience is quick and pleasant. We apologize if we had an issue finding your reservation, but am glad we were able to locate it... More 

Travelers are raving about these New York City hotels

New South Wales, Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here from January 14th - 19th. First time for him, 2nd time for me and I can honestly say when I plan my next trip this will again be my hotel of choice. Location is perfect! 10 minute walk to Central Park, around 15 minutes for Times Square and right around the corner from Hell's... More 

Helpful?
4 Thank EmilyF89
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear EmilyF89, Thank you very much for your review. We're delighted to read all of your kind remarks and to hear of the pleasant experience you had at the Holiday Inn Midtown! However, I apologize that you did not receive the proper customer service from our staff. Please know your comments will be passed to upper management, and thank you... More 

uk
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I took my family for a 3 month vacation to travel north America, usually I use holiday inn as the standard is comfortable , not here .................rude and ignorant staff across the board , even the owner/ managing director sits in a ivory tower over looking the entrance pointing at people , no safety boxes where available in the rooms... More 

Helpful?
3 Thank andyrduggins
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear andyrduggins, Thank you for taking the time to share your comments. I'm truly sorry to hear of all your disappointments. I hope your issues were addressed to management during your stay so we could fix the issues to make your stay more comfortable. The sprinkler system is something we will bring to Engineering's attention, and the Food and Beverage... More 

London, United Kingdom
Level Contributor
133 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Generally this is a friendly hotel with front desk staff who make a real effort. The rooms are on the small side but this is New York, I would say though that a mirror in the bedroom would help. The restaurant and bar are convenient and not a let down. Overall if you get a good deal then this is... More 

Helpful?
1 Thank johnc3720
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear johnc3720, Thank you for your great review. We are glad to know that our staff was very accommodating towards you. We hope the next time you visit New York you visit us. sincerely, Michael Melendez Guest Service Supervisor More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff is unknowledgeable - does not even know name of cable company or simplest of directions. When you call to ask for a cab, they tell you no problem but when you arrive at the bell desk 5 minutes later you learn others have been waiting 30 or 45 minutes for a cab and you are told to walk... More 

Helpful?
2 Thank nsst6666
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear nsst6666, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Michael Melendez Guest Service Supervisor More 

Eatontown, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Large clean room. Free coffee service and WiFi. Front desk staff and bellman were very friendly and efficient. Short walk to Times Square, Central Park and theater district. Convenient to buses and a short walk to the subway.

Helpful?
1 Thank Bill R
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear bill r, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael Melendez Guest Service Supervisor More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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