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Holiday Inn Midtown / 57th St

3.0 of 5 440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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Holiday Inn Midtown / 57th St
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2,655 reviews from our community

Traveler rating
    351
    1,171
    732
    247
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Midtown / 57th St
See the most recent reviews
Calgary, Alberta, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights on my own for business. Excellent location. Took the stairs a lot as I was only on the third floor, which was nice to avoid elevator lines (which never seemed too bad). I had a room at the end of the hall which contributed to one of the 2 big problems I had. First unfortunate issue... More 

Was this review helpful? Yes
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Blair P, We appreciate you taking the time and writing a review about Holiday Inn Midtown. It is important for us that you emphasized the value of the hotel and its location. Please accept our apologies about the WiFi not working properly during your stay. We are constantly working on improving the services offered at the hotel. Thank you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in March 2014 for 9 days, great location, service could be more friendly and cleanliness in room could have been better but overall a great hotel to stay in. Restaurant needs to improve on their buffet selection but service was very attentive once they see you everyday.

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Rodrigo V, Thank you for taking your time on writing this review. We are delighted to hear that you enjoyed our location and you had a great overall stay with us. We will pass this review to our staff and we hope we have the pleasure to accommodate you again soon. Sincerely, Michael Melendez Guest Service Supervisor More 

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I sometimes see this hotel offering great rates when I travel to New York, but have always been a bit hesitant based on some of the reviews. I've walked past it numerous times and somehow never registered that it was a hotel. I'm so glad I decided to try it. I travel to New York frequently for business and just... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear aprestonlane, Thank you so much for your wonderful review of our hotel. We are glad to hear that our staff was very professional and accommodating towards you and that you had an overall pleasant stay with us. It’s our goal to consistently provide superior service and accommodations and your comments are very important to us. We are glad we... More 

Surrey
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For this special occasion we wanted a good location within walking distance to Central Park, Times Square, Broadway and 5th Avenue. The Holiday Inn Midtown seem to be a perfect choice and on arrival didn't disappoint. Check in fast and very friendly, we had e-mailed ahead informing of the birthday and they gave us two rooms on the 16th floor... More 

Was this review helpful? Yes 4
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear maradnic, Thank you for taking your time on posting this review about your recent stay with us. We are excited to hear that your granddaughter 18th birthday was celebrated here and that you received excellent service from our staff. It is great to hear that received a nice room with a view and your check in process was easy... More 

Saint Louis, Missouri
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: The HI is located in Hell's Kitchen, which means the prices are more reasonable, and you can't walk ten steps without finding a great restaurant. It's quieter here, farther away from Times Square but walkable to all theaters, and only 3 blocks from the Columbus Circle Subway stop(and mall). Staff is very pleasant and helpful. Prices are very... More 

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Eileendreyer, Thank you so much for your review. We are delighted to know that our location was suitable for your needs. We apologize for the shortcomings your have experienced during your stay with us in regards to the bathroom. We maintain the ideal of keeping guest satisfaction as our top priority, and very sorry we fail to deliver it... More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had two double beds in the room, it was spacious and warm with th air condition especially in the winter. The room has a window which helped me determine what to wear for the day judging from the weather. Breakfast is average. The staff is very friendly and willing to bring fresh food for you. The place overall is... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear najeeba20, Thank you so much for your candid review of your recent stay at the Holiday Inn-Midtown 57st. We are delighted to know that our location, rooms size and location was suitable for your needs. Great to hear our staff was accommodating towards you as we strive to provide the best service possible when guest are staying with us.... More 

Geneva, Switzerland
Top Contributor
75 reviews 75 reviews
46 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, an average stay in an average hotel at high prices ... Welcome to New York. In line with the brand in the US. At certain period of the year hotels are just very expensive for the quality. But good comfortable big rooms; traditional american breakfast (= industrial); professional staff. All available for business or leasure travellers. But certainly no... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Pat042, Thank you for taking your time on writing your comments on your stay at the Holiday Inn-midtown 57st. We glad to hear our large room, professional staff and restaurant was satisfactory. We hope to accommodate you in the near future when you visiting NYC. Sincerely, Michael Melendez Guest Service Supervisor More 

Philadelphia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here several times and consider it a good value hotel especially if you are going to Lincoln Center or want to be near Columbus Circle and the convenient subway lines. For a single traveler it is excellent and there is a delightful Italian coffee shop nearby.

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear BREPuffin, Thanks you for taking your time to write a review on our property. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you. We will be sure to pass your kind words along to our... More 

Melbourne
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel first week of Dec and was not disappointed . I was great by a lovely reception girl who checked us in fast and let us int our rooms early . Rooms were big and able to hold 4 peoples luggage easy. Bathroom was a little small but hey its New York ! We had room... More 

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Kylied, Thank you very much for taking the time to write your excellent comments on you stay at the Holiday Inn-Midtown 57st. We are pleased to hear you feel you received great service from our staff. It is something our staff takes great pride in, so we value your feedback. Once again, we appreciate you taking the time to... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn Midtown for two nights in January and I was impressed. I got a lastminute.com deal and so the place was probably cheaper than market rate but, even still, I would have paid a lot more, given the size of the room, the services on offer and the location. The Holiday Inn seems to be... More 

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear oliverlevingston, Thank you very much for taking the time to write your comments on your stay at the Holiday Inn-Midtown 57st. We glad to hear that our rooms was spacious and our value was perfect for you. We are pleased to hear your feel you received great service from our staff. It is something our staff takes great pride... More 

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Additional Information about Holiday Inn Midtown / 57th St

Address: 440 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Midtown / 57th St 3*
Number of rooms: 597
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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