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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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Holiday Inn Midtown / 57th St
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2,740 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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Middlesbrough
Top Contributor
54 reviews 54 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is situated in a brilliant location. The staff were helpful and pleasant. The hotel itself needs some updating. Although comfortable the decor is in need of some improvement. To see red duct tape stuck on the front of steps in the foyer was not acceptable.

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Grimsby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Having been a Platinum Elite Priority Club member, the highest level, this Holiday Inn was disappointing, to say the least. On entering room 531, we found it was cold, the heating hadn't been switched on ready for our arrival, very annoying. The electric heater took hours to warm the room, and we had to keep it on continuously, to feel... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Brian f, Thank you for taking your time on writing this candid review and as an IHG® Platinum Elite Rewards Club Member, we truly value your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas. Once again, we appreciate you taking the time to share your comments with us. We hope... More 

Lincoln, Nebraska
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Upon arrival, the front desk personnel were very helpful and welcoming. The room had all the little touches that make a difference to me as a business traveler: everything was new and immaculate and the bed was extremely comfortable. I usually stay at a much more expensive midtown hotel a few blocks away because of the location. No more; from... More 

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Anne G, It is a pleasure to read your review, and we are grateful that our hospitality promise left a lasting impression on you. Thank you very much for sharing your comments. We are every glad you liked our service and found our rooms to be immaculate. We appreciate you for choose our hotel as your ideal hotel destination... More 

Top Contributor
63 reviews 63 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was a great price and a great location for our spring break trip. We walked everywhere and had our 8 year old with us and she walked too and didn't get tired. It was 5 to 10 minutes to times square and central park. Big rooms nice neighborhood. Only minus was the walls were so thin you could... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Andrea c, Thank you so much for your review of our hotel. We are delighted to hear that you found our location and rates perfect for you spring break needs. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.... More 

Nashville, Tennessee
Top Contributor
126 reviews 126 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this Holiday Inn location for 3 nights and over all pleased with our stay. It's a bit dated, but clean, the room was spacious and the beds were very comfortable. The location is perfect, close to Central Park and subway, and about a 20 minute walk away from Times Square. My only complaint was one time I... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear irisheyes777, Thank you for taking the time to post and share the comments about your recent stay at the Holiday Inn Midtown. We are glad to hear that you had a great overall experiences stay with us. We are sorry the frond desk staff didn't leave the impression of being friendly. Please know that this is not a regular... More 

Marietta, Georgia
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This was a very disappointing hotel. First, there is no AC until the summer months and the room was unbearable hot. Opening the windows was an option but lots of noise. Second, there was a 4 inch ledge going into the bathroom. I don't know how there aren't serious injuries. Found a hair in the bathtub and my floss was... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Andy v, Thank you for your review and for specifying the good, the bad and the opportunities to improve. While we are please about our great location, we truly value the negative comments as this gives us the opportunity of improving what we can offer. We apologize for the shortcomings your have experienced during your stay with us. As... More 

Naples, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was good for the location. We were walking distance to everything. The elevators are very small & always busy. We were at the 10th floor so we pretty much were the first to get in without waiting 3 times for the elevator to come back empty.. This is very inconvenient .

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear ZN, Thank you for taking your time on posting this review about your recent stay with us and we appreciate you choosing our hotel for the holidays. We apologize for the elevators being overcrowded sometimes due to the high volume of guests during rush hours. The feedback we receive from our valued guests enables us to target problem areas... More 

North Kingstown, Rhode Island
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Good location, clean beds and room. Quiet enough to get a good night's sleep. No problems with check-in or leaving. Everyone was polite and helpful. We only stayed one night but we'd stay there again, no problem.

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear TravelingGirl973, Thank you so much for your wonderful review of our hotel. We are glad to hear that our room and location was great for you and that you had an overall pleasant stay with us. It’s our goal to consistently provide superior service and accommodations and your comments are very important to us. We are glad we made... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this Holiday Inn for 3 nights in a king room which was VERY spacious for a NYC hotel. The location is ideal for access to Central Park, and there are train lines very close also. We had a few unexpected situations during the stay. Car parking is completed by a third party who charge $27 per 24hrs.... More 

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear AUDaleZ, Thank you for taking your time to write this review on your recent stay at the Holiday Inn-Midtown 57th street. We are very glad you have enjoyed the convenience of the hotel's central location and the spacious room. We apologize for any inconvenience you may have experienced due to being misinformed about parking rates. The IHG website advertises... More 

South Amboy, New Jersey
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

great value great bar Ben the bartender was awesomemail rooms are outdated but clean lobby was nice front desk helpful free parking which is a huge savings after you park your car you have to take cabs

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear patandlor, Thank you very much for your candid review of your recent stay at the Holiday Inn – Midtown 57th Street. We are delighted to hear that we didn't fail to deliver good service and managed to make your stay memorable. We are looking forward to hosting you in the future. Sincerely, Michael Melendez Guest Service Supervisor More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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