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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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2,992 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Family holiday booked via flight provider. Check in quick although no acknowledgement of Gold Elite Membership, Room a good size with two Queen Size beds and a nice bathroom. Beds had not been moved for years so lots of dust and what looked like mouse droppings. As room for disabled no full size shower, had a hand held shower on... More 

Was this review helpful? Yes 2
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Ron I, Thank you for your review and for specifying the good, the bad and the opportunities to improve.While we are please about our great location, we truly value the negative comments as this gives us the opportunity of improving what we can offer. We apologize for the shortcomings your have experienced during your stay with us. As we... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for three nights at this hotel. No distance to Broadway and time square. Also within walking distance to Central Park. 4 value breakfast for eleven dollars including tax was excellent value for money. Recommend for stay in New York

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear P-Valteris-jarrow-GB, Thank you for your wonderful review and recommendation. We are excited that your three night stay went perfect for you and our location was ideal. We are also pleased to hear that our breakfast option was perfect for your needs and we hope to accommodate you again the next time you visit New York City. Best Regards, Michael... More 

High Falls, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

walk to everything and with the "Above and Beyond" advise from the Hotel Manager (I think) Mr. Poppy he gave us great tips on getting around the city and into the shows we wanted to see. The hotel is older, but immaculate. The bedding was lovely, the pool refreshing and clean. The breakfast was better than nearby cafes. We will... More 

Was this review helpful? Yes 1
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Diane M, Thank you very much for taking the time to write your review. We're so pleased to hear you enjoyed your time in New York and were able to meet our general manager. Your comments will be passed to upper management, and your kind feedback is very much appreciated. We hope to have the pleasure of hosting you... More 

Greater Manchester, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed 4 days ago NEW

Good hotel, central location. Rooms are large for NY. One of the reasons for choosing this hotel was the rooftop pool but it was only open 10-6, which is NOT advertised. By the time you have explored NYC you have no time to use it - in summer the pool should be open at least 8-8pm. Other than this, the... More 

Was this review helpful? Yes 1
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Joe E, Thank you for your review. We're happy to hear you had a pleasant stay with us and enjoyed your time at the Holiday Inn Midtown on 57th street. We hope you will visit us again in the near future. Sincerely, Tara Pizzi Guest Service Manager More 

Olney, Maryland
Level Contributor
366 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We admit. We came with lowered expectations because we associate Holiday Inns with dated accommodations. True, this isn't the most modern hotel in the world. But it was a very nice stay. The staff was excellent. VERY friendly, from the front desk (where a reservation problem was efficiently solved by the assistant manager) to the seventh floor, where our maid... More 

Was this review helpful? Yes 1
VanessaV57, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear bagnato1, Thank you for taking the time to share your comments. We're so glad to hear you enjoyed your stay with us and that the Holiday Inn Midtown on 57th street exceeded your expectations! It's a pleasure to know you enjoyed our amenities and found our hotel clean, and staff helpful and friendly. Your feedback is very much appreciated,... More 

Moscow, Russia
5 of 5 stars Reviewed 4 days ago NEW

Stayed there for 4 days. We almost always stay in Inn, so everything was nice as always: big room, friendly staff, good location. The only thing I didn't like much: old bathroom with old tap system, weak water pressure.

Was this review helpful? Yes
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Elena_Jeffries, Thanks for your great review. It great to hear that your 4 day stay with us went perfect for you. We apologize for any inconvenience you had experienced during your stay. We hope to see you again soon. Sincerely, Michael Melendez Guest Service Supervisor More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family and I just spent 5 days in New York at this hotel. The hotel is slightly older but in really good condition. The rooms are very nice and clean. The staff was very helpful with anything we asked. The hotel is very close to Central Park and walking distance to Time Square. I highly recommend this hotel if... More 

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Scott B, Thank you so much for your great review of our hotel. We are delighted to know that our location,amenities and room met your standards.It is also great to hear that our staff was accommodating towards you as we strive to provide the best service possible when guest are staying with us. We look forward to accommodating you... More 

Hurghada, Egypt
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The style is outdated but is very well maintained. The rooms are very big for an hotel in NY and really clean. The WiFi is available everywhere in the hotel and that's a very positive point. Just a couple of comments: safe boxes are not in the room but at the reception so you have to wait for the staff... More 

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Manuhrg, Thank you for you candid review. We are delighted to know that our location, Wifi, large rooms and cleanliness met your standards. We do have refrigerators extra at a $10 per night cost. We are still in the process of installing safety boxes in all of our rooms. We hope to accommodate you again soon. Best Regards, Michael... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked here for the pool (hot kid in NYC). Had a deluxe king room. Great beds, nice staff, the hotel is so retro it is almost 1960s cool. They should renovate the foyer in a 60s vibe and it would be swinging!

Was this review helpful? Yes 1
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Amy P, Thank you for your feedback. We understand and apologize for the inconvenience you experienced during your stay due to hotel quality. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the... More 

Chagrin Falls, Ohio, USA
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Girls weekend in NYC. Rooms booked on priceline not guaranteed to be what expected...but staff adequate sure that we were accomodated. Everyone from the front desk clerk, doorman and concierge to the maintenance man was wonderful! Thanks for making our weekend so great. Great roof top pool...but the pool hours stink...closes way too early...or at least keep roof top bar... More 

Was this review helpful? Yes
VanessaV57, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Julie N, Thank you for your wonderful review about your stay at our property. We are pleased to hear you enjoyed your stay with us and that you received excellent service from our staff. Our staff takes great pride in giving our guest the best experience possible and we will be sure to pass your kind words along to... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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