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Holiday Inn Midtown / 57th St

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440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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Holiday Inn Midtown / 57th St
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2,943 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rochester, New York
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was fantastic, prices were reasonable for NYC, close walk to everything (Times Square, Broadway, Intrepid museum, Circle Line Boat tours, Central Park, Empire State Building, 9/11 museum)!!! Rooms were LARGE, clean, comfortable. Staff was great, helped us buy tickets to attractions right in the hotel lobby so we wouldn't have to wait in line when we got to... More 

Was this review helpful? Yes
Cordoba, Argentina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is great. Great location, clean and beautiful rooms, polite staff, tasty breakfast (but not included). Let's talk about the downside: I booked a wheelchair accessible room with roll-in shower and, to my surprise, there was a STEP between the room and the bathroom. Furthermore, the bathroom floor is not completely flat, making it hard to move around. For... More 

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Waterloo, Canada
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

When looking for hotels, I really wanted a pool this time since we were going in July so that really narrowed our options. I agree that it would be nice if it was open later into the evening. I picked this place and it was fine. We spend so little time in our room when in NYC. I liked having... More 

Was this review helpful? Yes 1
Dayton, Ohio
4 of 5 stars Reviewed 2 days ago NEW

This was my family's first trip to NYC, so I did tons of research and read many reviews before deciding on this hotel. We were on a tight budget, and this Holiday Inn wound up being perfect for us. The rooms are reasonably priced and within walking distance of a lot of the sights we wanted to see, saving us... More 

Was this review helpful? Yes 1
Jasmin O, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Morninglori68, Thank you very much for taking the time to share your comments. We're so pleased to hear you and your family enjoyed your time at the Holiday Inn Midtown and found our location convenient for your traveling needs. We hope to have the pleasure of hosting you again soon in the near future! Sincerely, Tara Pizzi Guest Service... More 

New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

2nd time using my employee rate and it was a big difference I am also an ihg member but was given a connecting room, the wall my head is near has an elevator on the other side and my view is of a building and a roof. I got here and felt like I'd faint so I walked to get... More 

Was this review helpful? Yes
Jasmin O, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear TravelingReese, Thank you for your review. We're sorry to hear you did not enjoy your stay with us. Your feedback is appreciated and we truly apologize for any inconvenience. Sincerely, Tara Pizzi Guest Service Manager More 

Travelers are raving about these New York City hotels

Japan
Level Contributor
81 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is very nicely located 5 minutes from Columbus Circle. It is really quite, and even has a nice pool on the roof. Unfortunately, my stay at this place was also one of the worst I ever had... Upon checking-in, I was given a room which was rather smelly; this could happen, and upon requesting it, I was moved... More 

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Sanji, Thank you for taking the time out to post a review. Your comments are greatly appreciated as they help us to focus on areas that need improvement. I am so sorry to hear that you were not completely satisfied with your stay. Unfortunately, our building as are many buildings in NYC, is old and only has a two... More 

Cazenovia, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Reasonable price, convenient location, clean rooms, comfortable beds, valet parking....what more could you ask for? We love to stay here when we visit the city - so much can be reached within walking distance.

Was this review helpful? Yes 1
Jasmin O, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Sue P, Thank you for your review. We're so pleased to hear you enjoyed your time at the Holiday Inn Midtown and found our location convenient for your traveling needs. It's great to hear you found our rooms comfortable and clean; your feedback will be passed to upper management and please know your patronage is very much appreciated! Sincerely,... More 

Stafford, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

2nd visit to this hotel Good location Staff friendly and helpful . rooms clean and comfortable Would not hesitate to stay again Swimming pool area lovely .Could do with opening later in summer months as closed at 6 pm After a long day walking and sightseeing a swim would have been lovely

Was this review helpful? Yes 3
Jasmin O, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Angela L, Thank you for taking the time to share your comments. We're so happy to hear you enjoyed your stay with us and thank you for being a loyal and returning guest! Your patronage and feedback is very much appreciated. We hope to have the pleasure of hosting you again in the near future. Sincerely, Tara Pizzi Guest... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The building is old but it's really not much of an issue. They provided clean and spacious rooms. The staff weren't really welcoming. Location is good. A few blocks of walking would immediately get you to broadway. The subway station is very near as well. I might still go back to this hotel since it's relatively cheap compared to the... More 

Was this review helpful? Yes 1
Jasmin O, Guest Service Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Enzo F, Thank you for taking the time to share your comments. We're pleased to hear you were satisfied with our rooms and amenities. We do apologize if you did not find our staff welcoming; please know your comments will be passed to upper management. We hope you will return the next time you're in New York. Sincerely, Tara... More 

Chester, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great Location especially close to central park , rooms are ok, pool good for the summer. However reception staff not very friendly and not welcoming, also hotel has old decor. Not very good at picking up room service trays, we walked past a number of them sometimes left over 24 hours in corridor

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Emily P, Thank you for staying at the Holiday Inn Midtown and thank you for this candid review as well. I have to assure you that our staff strives to deliver the best customer service and we are sorry that we made a different impression on you. The feedback we receive from our valued guest enables us to target... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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