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Holiday Inn Midtown / 57th St

3.0 of 5 440 West 57th Street, New York City, NY 10019
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Holiday Inn Midtown / 57th St
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Holiday Inn Midtown / 57th St
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2,528 reviews from our community

Traveler rating
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    1,112
    693
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ripon, United Kingdom
Top Contributor
65 reviews 65 reviews
48 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed yesterday NEW

We did not choose this hotel, it was part of a post cruise package. That being said we were more than happy with our stay here. The hotel does not pretend to be luxurious just a very good three star and in this it succeeds. Yes there are some negatives that have been mentioned by others like the small lifts... More

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Wisconsin
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Don't make the mistake of trying to save money by staying out of town, or farther away from it all., or going with a lesser known hotel chain. It's just not worth it. The Holiday Inn Midtown is one of the perfect locations for any NYC visit, and you really couldn't find a more accommodating staff of professionals. I took... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here in October half term. Hotel was average, nothing special. My main problem with this hotel was having to wait for around half an hour or more for the lift. The lifts are extremely busy and small the reason for this is because there are no accessible stairs! Even if you are on the 1st floor you have to... More

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Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Pally101 Thank you for taking the time to share your experience. I sincerely apologize for any inconvenience or frustration due to any delays or busy peak hours with our elevators. The outside stairwell is accessible with our security team assistance; for security reasons the stairwell is locked outside for the safety of all our guest. I sincerely apologize for... More

Santa Cruz, California
1 review
1 of 5 stars Reviewed 5 days ago NEW

Stayed here in October when the weather was warm. Our room, the lobby, and the bar were all very uncomfortably warm. When we called the front desk for info on how to cool our room, we were told that they turn off the air conditioning after Labor Day. Our stay was very unpleasant - like staying in a third world... More

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Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear francis1232014 Thank you for taking the time to write your review. I sincerely apologize for the level of discomfort due to our HVAC system during this unusual warm weather. I regret the impact it caused and once again on behalf of the Holiday Inn Midtown, we sincerely apologize for any inconvenience or discomfort. Sincerely, Front Services Manager Jasmin Ortiz-Cruz More

Atlanta, Georgia
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I visited NY for a short trip with my boyfriend and we chose this hotel for 3 reasons: price (our room price for all 3 nights stayed under $200), location (especially to Lincoln Center as my boyfriend played with the NY Phil), and room size. I read other reviews where people stated that this hotel has a lot of renovations... More

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear delupowers, Thank you for you wonderful review on you recent stay at our property. . We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you. We will be sure to pass your kind words along to... More

London, United Kingdom
Top Contributor
55 reviews 55 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in this Holiday Inn due to its price and location. We discovered that the prices were low because of the low cost of maintenance in this hotel. The toilet in our bathroom was like one in a school I attended as a kid. I literally had to teach my kid how to flush this toilet because they had... More

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear worstinshow Thank you for taking the time to share your review. I sincerely apologize for any disappointment with our toilet's or carpet in the accommodation provided during your stay. I have shared your comments with our management team. In addition, I genuinely appreciate you taking the time to also mention our friendly front desk and bell staff team service.... More

Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Selected for price and location...the room bathroom and in room service are not up to the standards of a 3 star hotel and found them to be on the expensive side. Great internet service included in room rate price. All given.. I would rate them a 2.5 !

Was this review helpful? Yes 1
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Gonzalo62 Thank you for taking the time to share your experience. I sincerely apologize for any level of disappointment with the bathroom in our accommodations. We appreciate your feedback, please e-mail our Food and Beverage Director further details with your room service experience. Mail@hi57.com Sincerely Front Services Manager Jasmin Ortiz-Cruz More

Top Contributor
90 reviews 90 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved staying here, we felt very comfortable immediately, we first booked for 2 weeks, then extended our stay by another week in peak period and the hotel was able to accommodate us. The hotel was very busy (peak period) The wifi was intermittent, we put it down to the location of our room (end of the hall) and peak... More

Was this review helpful? Yes 1
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear Danistyles85, Thank you choosing the Holiday Inn-Midtown 57st and for your wonderful review about your stay with us. We are delighted to hear that your stayed 3 weeks with us and you enjoyed your stay. It is great to hear that you received excellent service from our staff. Our staff takes great pride in giving our guest the best... More

Florida
Top Contributor
122 reviews 122 reviews
55 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for three nights in mid-November. We wanted to stay in Midtown just like we did in our last two stays in NYC, and used hotwire to pick our hotel, like we did in those two instances, which turned out to be beyond wonderful. Third time must NOT be the charm, because this place was a let down.... More

Was this review helpful? Yes 2
Jasmin O, Front Office Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear kindredspirits Thank you for sharing your feedback. I appreciate you mentioning your great experience with our front desk and housekeeping team service. I sincerely apologize your stay with us was less than pleasant due to the accommodation provided and for the level of dissatisfaction with our renovation. I have shared your feedback with the executive committee for further review... More

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The first time I stayed at this hotel was for 5 nights! It was facing 57th street which was extremely loud from the traffic outside! When I came back after 7 nights at DC, I asked for a different room! It is not facing 57th, but some dirty buildings! Don't care as I am getting sleep :) for the next... More

Was this review helpful? Yes 2
Jasmin O, Manager at Holiday Inn Midtown / 57th St, responded to this review

Dear KellieJ71, Thank you for you candid review on you recent stay at the Holiday Inn-Midtown 57st. We are delighted to hear that your 2nd stay was better then your first when it came to the street noise. It is great to hear that location and cleanliness was up to par to your standards. When renovation are complete we will... More

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Additional Information about Holiday Inn Midtown / 57th St

Address: 440 West 57th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Hell's Kitchen , Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Midtown / 57th St 3*
Number of rooms: 597
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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Staying in Hell's Kitchen (Located within Midtown)

Neighborhood Profile
Hell's Kitchen
Just a few strides from the pulsing beat of Times Square, Hell’s Kitchen has a much more local pulse than its buzzing neighbor. The low-key vibe is part of the appeal, but there’s also a new energy arriving in the neighborhood in the form of modern residential buildings with new retail and food shops. Ninth Avenue is lined with restaurants of all types, from tiny Thai hangouts and Italian trattorias to French bistros and Southern cuisine. Just show up hungry and walk up and down the street, you are bound to find something that looks good. For a more classic taste of the city, grab a bite to eat along Restaurant Row (46th Street between 8th and 9th Avenues) before a Broadway show. The Hudson River provides a break from the city blocks with riverside views, piers for boat tours, and parks perfect for a stroll.
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