All hotels in NYC are expensive, but this hotel never disappoints. It is in walking distance to Central Park, Columbus Circle and only about 14 blocks to Times Square. The hotel is very safe and clean although a bit dated. The guest service is exceptional. The bar is nice and well stocked and my daughter says the pancakes there are... More

We stayed here for 6 nights rooms were of a good size but very dated we were told they were to be updated over the next 6 months. breakfast was good and not all that pricey as others have said we look at prices out side near the hotel and some were same price. found some staff on the desk... More

Had a great stay in the holiday inn, I honestly don't know what people are moaning about. I don't usually write reviews, but I felt this place needed someone to stick up for it! I'm a seasoned visitor to new York, and have stayed in many different hotels all over the city. And this has to be the best. My... More

Room size was reasonable considering its New York City. Location was good - in a less busy part of 57th stress but easy access to subway. Chose the hotel because it's close to central park. Free wi-fi. Customer service could be improved. Doormen, concierge appeared distant - did not seem eager to offer services. Was expecting a flat screen TV,... More

This wasn't a bad hotel but it's an older hotel. There was definite wear and tear on the wallpaper, rust around vents and the bathroom was a little small. The bathroom was dark but there were grout stains and the toilet had a long lever that you'd see in a public restroom. Kind of odd. Also the only way to... More

We stayed for 6 nights at this second rate (should be 1 star) hotel thinking it being a holiday inn it would be of a good standard....so wrong!!! We arrived at the hotel at 10pm to be told that they had overbooked and didn't have the non smoking king room we booked available but could put us in a smoking... More

its true the reviews i read about this hotel on trip advisor but i thought id give it the benefit of the doubt because the hotel we really wanted to stay in was booked for our time in new york......anyway back to this hotel we needed 2 rooms we had 6 people in our family so when we checked in... More

I stayed here for five nights and loved the place it was clean the staff were very friendly and the location was the main feature 4 minute walk to central park a quick bus ride to 7th ave.The food was very good quality but service was a bit slow but then again they were cooking for a lot of people.There... More

I was extremely worried after I booked last January THEN read the reviews - stayed in 704 and was surprised at the large main room, new carpet - obviously a very old hotel on it's third or fourth renovation - TV was very old but free internet hook-up the whole time - the bathroom was very small and if I... More