We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kitano New York

Certificate of Excellence
66 Park Avenue, At 38th Street, New York City, NY 10016
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Kitano New York
Professional photos View all
Browse nearby
Kitano New York
Write a Review

759 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Bedminster, New Jersey
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went for a night. Great location. Walking distance to many of NYC's landmarks. The room was clean and comfortable. We really enjoyed the sunday Jazz brunch. Tony Middleton is a great entertainer. I am not a huge jazz fan but can appreciate great music and musicians. The brunch itself is small but very good! Great way to start a... More 

Was this review helpful? Yes
Jerusalem, Israel
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is centralized located on Park and 38. Walking distance to Times square, Macys, Union square. We had a great experience there. Very Elegant, very quiet, very clean. The "Jazz in the Kitano" club is very pleasant, and lets you spend the evenings you don't go out in a great way. We encountered a Japanese flower exhibition there -... More 

Was this review helpful? Yes
Washington DC, District of Columbia, USA
Top Contributor
53 reviews 53 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Centrally located right near grand central station makes this hotel a perfect spot for those with work in midtown. The hotel is a relatively small "boutique" hotel with a welcoming lobby and nice rooms. The staff is very polite and efficient. There is a restaurant off of the lobby that serves a jazz brunch and has jazz nights throughout the... More 

Was this review helpful? Yes
Newcastle, UK
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel in a brilliant location. Close enough to walk to most midtown attractions yet set back from main tourist areas so can relax after a long day trekking the Manhattan sidewalks. Stones throw away from Grand Central station, the food court there is a perfect way to start your day. Only need to walk a few blocks to find... More 

Was this review helpful? Yes
Sharon, Vermont
Top Contributor
149 reviews 149 reviews
50 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed February 24, 2015

We spent the weekend at the Kitano and were generally very happy with our experience. The major advantage to the Kitano is its strong sense of peacefulness and order--- the lobby is smallish but quite quiet. The staff is very focused on service in what seems like a traditional Japanese sense--- very responsive, and extremely polite. And the location is... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 18, 2015

On a recent trip, the Kitano welcomed us by placing us in a small, dark, dreary room with two beds huddled morosely in a corner, directly adjacent to the service elevator. (On the bright side, there were no barking dogs, no train tracks and no loud honky-tonk nearby.) "Huh," I thought, after thinking a few other, less printable things. "Why,... More 

Was this review helpful? Yes 4
Chesapeake, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 26, 2015

We spent the weekend here for the jazz set on Saturday. The room was average size. The bathroom tub was nice and deep so I was able to relax in a bath after the show. The room is equipped with a bidet and a towel warmer. Overall the experience was average.

Was this review helpful? Yes 5
Houston, Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 26, 2015

I'm pretty disappointed, especially after reading other reviews... The room was tiny and dark, but maybe that's because we were on the 4th floor. The fancy toilet in the bathroom didn't even work (it flushed but nothing else even attempted to work) and there was a ton of someone else's hair on the shower wall. The TV was completely static-y... More 

Was this review helpful? Yes 4
Conroe, Texas
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

The Kitano Hotel in New York was a traditional Japanese style hotel. Very comfortable, friendly and helpful staff, clean and comfortable beds, even a heated toilet seat and other accessories!!!The hotel is close to shopping and sightseeing. We had a fantastic view of the Empire State Building from our room. Grand Central Station was right down the street and Rockefeller... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 8, 2015

Excellent well situated luxury hotel offered champagne on arrival etc This hotel is situated a short walk fromGrand Central Station and Fifth Avenue It is in a wonderful district and central to all the big Apple has to offer There are many hotels in New York but the Kitano ups the game in all aspects

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question

293 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (163)
View from room (17)
Bathroom (23)
Room/suite (46)
Hotel & grounds (26)
Dining (2)
Other (49)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (125)
Amenities (5)
King Superior Room (52)
Restaurants and Bars (16)
The Hotel (52)

Management photos: Courtesy of the property manager

All management photos (5)
Room/suite (3)
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Midtown

Neighborhood Profile
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood


Questions? Get answers from hotel staff and past guests. Ask a question