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All 451 New York City hotels

Excelsior Hotel

3.5 of 5 Hotel   |   45 West 81st Street, New York City, NY 10024 (Manhattan)
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75%
Ranked #274 of 451 hotels in New York City
A recent review
5 of 5 stars reviewed 2 days ago
JadeSommerville London
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1,037 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
New York City, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed yesterday NEW

Let's start with the positive: This place is exceptionally well located. Such a pleasure to stay in the upper west side--easy to get to everything. And that's about it. Here's what else you should know about this place: 1. The front staff is rude. Like, actually rude. Not just surly because they deal with complainers all day...they're frankly rude. 2.... More

Was this review helpful? Yes 1
London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Struggling to find anything bad to say about this hotel. Me and my fiancé stayed at the excelsior hotel for 4 nights from the 17th July 2014. We stayed in room 911 on the 9th floor and it was a very comfortable room, the bed was incredibly comfortable. The TV had a good selection of channels and there is a... More

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After checking out a lot of places to stay before arriving to NYC, I found this hotel here at TA, so I choose it as my hotel and I could not be happier! Located in a very fancy area, the hotel is near the AMNH and it has the 81st B C subway station just half a block away, just... More

Was this review helpful? Yes 1
northampton, ma
Top Contributor
122 reviews 122 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We started staying at the Excelsior in the '90's to visit relatives and friends on the Upper West Side. It was alway consistently good service and accommodations. Stalwart standards. We have stayed elsewhere more recently to be downtown, but now times have come full circle. Family and friends have migrated back to the Upper West Side again. The Excelsior, though... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Small dated room, nice view. You have to park your car in the underground parking garage across the street at the Natural History Museum and hike a short way thru the park and down the street to the hotel if you aren't cabbing it. A very small unremarkable lobby. Only a sofa and a couple of chairs. For rooms... You... More

Was this review helpful? Yes 2
Tucson, Arizona
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I have been to several hotels, and this one was bi-far the worst one yet. 1st off it does not offer free wi-fi in rooms, coffee maker or a frig. A big negative for a family. Their was also trouble with the plumbing in the tub in which in did not drain, and not to mention we... More

Was this review helpful? Yes 3
Huddersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Location - on edge of Central Park and 2 minutes from subway station. Décor - was very clean and well maintained. Staff - very helpful and friendly Food - only had breakfast each morning but it was typical stuff and perfectly adequate. Price - I got an excellent price booking early. In room wifi was not free (but was not... More

Was this review helpful? Yes 1
Ripon, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi we stayed here for 5 nights in early July, in general it does everything it says on the tin...ideal for those looking for a base to then head out and explore the city. 2 mins walk to the metro (underground) which is great for getting around and plenty of local food & coffee houses at a reasonable rate. Rooms... More

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very friendly staff. A bit far from the most highlights but public transport services are very close. Near Central Park. Next time we go here again. Big clean room with very nice beds. Restaurant and bar available. Opposite American museum of natural history and strawberry fields.

Was this review helpful? Yes 2
Newborough
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had booked this motel through our travel agent, 12 months prior, it was not cheap either. When we arrived, the desk clerk was a stuffy rude person, his assistant was pleasant.Off to our room, we booked for a queen bed and was given a room with 2 single beds, it was so small there was nowhere we could unpack... More

Was this review helpful? Yes 5
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Additional Information about Excelsior Hotel

Address: 45 West 81st Street, New York City, NY 10024
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Excelsior Hotel 3.5*
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Also Known As:
Excelsior New York City
Excelsior Hotel New York City

471 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style
#224 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
High-rise hotel located on the Upper West Side. ... more   less 
Number of rooms
200

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