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Excelsior Hotel

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45 West 81st Street, New York City, NY 10024
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1 room 1 guest
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1,486 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night. The location is great - close enough to the busy center, quiet enough to enjoy the city at your own pace. Plenty of restaurants, cafes, coffee shops near by, a nice walk to Central Park etc. Nice comfortable beds, beautiful lobby, friendly staff.

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Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

LOCATION: Like many other reviewers, we❤️the location. It's all here: The American Museum of Natural History, Central Park, subway, restaurant & shopping options, proximity to Sunday markets. It's a quiet, safe & pleasant location (& it's easy to get a cab any time, day or night :-) ROOM: Extremely sad, tiny, dark, dingy, with loud hall noise. The bed was... More 

Was this review helpful? Yes 1
Prague, Czech Republic
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Perfect location, representative look. Most of the staff nice, just one lady at the reception was really unwilling and expressed quite clearly that we intruded. In comparison with other hotels of the same category we missed a fridge, coffee maker and free wi-fi in the room. However, the hotel was clean. And one has to be very assertive to get... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The front desk staff were disinterested when we checked in. The room was very small with creaking timber floors, cracked wall and floor tiles in the bathroom The bath pug was slow to release the waste. The air conditioner alongside the bed was very noisy when running like a train from platform 9 and 3/4 On a positive note the... More 

Was this review helpful? Yes 1
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The front desk staff were disinterested and dismissive when we checked in. They did not welcome us or describe any of the hotel facilities or offer any tourist information. The room was very small with creaking timber floors, no exhaust fan in the bathroom, cracked wall and floor tiles in the bathroom along with shelves above the sink that sloped... More 

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San Mateo, California
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a recommendation from a friend so we tried it... what a great surprise. It's right across the street from Central Park and right across the park from The MET. So centrally located to shopping and yet still a quiet night's sleep. Restaurants abound and to catch a taxi, just stick out your hand.

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Seattle, Washington
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here two nights (Wed + Thurs) for a business trip. The location is perfect: right next to Central Park and the Natural History Museum + planetarium, and a subway stop is on the same block. Very easy to get around. If you've stayed in New York, you know that rooms tend to be small. I found the room... More 

Was this review helpful? Yes 1
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was great. We stayed t visit my sister and had three rooms for our families. The location was excellent with subway on the same block and it is next to Central Park. The food around the area is also excellent, too many to name within 3 block and all were very good. Rooms are old and smaller, but... More 

Was this review helpful? Yes 1
Wadsworth, Ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was fine. Room was small with two twin beds. Thought overpriced for what we got but who knows you are in NYC. Bathroom had gnats each morning but rest of place was clean. It is an older hotel so elevator was slow.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Boca Raton, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Absolutely excellent location. Front desk staff efficient, but rarely smiled and rarely greeted us as we passed by the front desk several times per day. The "museum" view room did face the museum, but all we saw was scaffolding and netting, hardly making it a museum view room. The in-room safe was on the floor of the small closet, making... More 

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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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