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All 453 New York City hotels

Excelsior Hotel

3.5 of 5 Hotel   |   45 West 81st Street, New York City, NY 10024 (Manhattan)
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Ranked #284 of 453 Hotels in New York City
A recent review
4 of 5 stars reviewed 2 days ago
mbb4502 Birmingham, Alabama
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1,078 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Birmingham, Alabama
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel was lovely, clean and well appointed. There were a couple of negatives. First, there is no in-room coffee available. There are machines on the lobby level; fresh brewed coffee is available only when the breakfast dining room is open. In both cases, you have to go outside the room to get the coffee and that isn't so convenient... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
64 reviews 64 reviews
47 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

After a month in USA and canada, including 3 nights in a nearby hotel, we were used to things like free tea/coffee, free wifi, fridge, and other necessities. Then there was the Excelsior, it had none of these. The staff seemed to be amused when 15 people tried to cram into the small corner of the lobby where the internet... More

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Really great location, nice clean rooms, decent room size. Location is super convent to everywhere you want to get to in NYC from Central Park, Time Square, Javits Convention Center. Front staff friendly not over the top helpful. Will stay there again.

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Ayrshire, Iowa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This is a very good Hotel, well positioned but lack of tea/coffee making facilities in the room, no fridge (very high temperatures at time of stay) and no room wifi without payment lets it down considerably. Very good location and helpful staff.

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Columbus, Ohio
Top Contributor
107 reviews 107 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in on Saturday afternoon and( "I cant believe my luck"),got a LEGAL street parking space one door away from the hotels entrance good till Monday morning! You do have to move it on Monday for a brief period for alternating street sweeping ( it alternated from one side of the street to the other) but what a plus! Although... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great, quiet spot for those who don't feel the need to be midtown. The double double room with museum view was spacious and well appointed. No free Wifi, but t least it is available in the lobby and there is plenty of space to sit there. The front desk staff was my only point of contention. They... More

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Kidderminster, United Kingdom
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Situated on the Upper West Side of Manhattan in a fashionable residential district for the well-heeled the Excelsior is in an ideal spot for exploring New York. The hotel is typical of many American hotels, a welcoming lobby manned by efficient staff. We asked for a room on a high floor and our 15th Floor room had a stunning view... More

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed a week at this hotel. Found the room was so small we had difficulty finding a place for our suitcases but the beds were very comfortable. The room we were given was part of a family suite...the small part usually for children I guess. We booked 12 months before so expected more! The staff at the desk were a... More

Was this review helpful? Yes 4
Top Contributor
51 reviews 51 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For first time visitors to the States the Excelsior brought a smile to your face as you went through the wooden revolving door at the entrance. The decor was typical of the hotels you saw in movies set in the 30s and 40s. Clean and comfortable room with huge beds, free wi-fi in the room and plenty of storage and... More

Was this review helpful? Yes 3
Top Contributor
55 reviews 55 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I like the Excelsior when visit with family. It gives you a NY resident kind of experience. Central park one block away, nice hotel with nice breakfast. You can walk around the streets without being in the craziness of the city. A very paced and relaxed area but far away from the city (have that in mind if you are... More

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Additional Information about Excelsior Hotel

Address: 45 West 81st Street, New York City, NY 10024
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Excelsior Hotel 3.5*
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Also Known As:
Excelsior New York City
Excelsior Hotel New York City

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Classic Queen Room (34)
Excelsior Deluxe King Room (52)
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Superior Two Double Bed Room (46)
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Two Double Room (36)

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