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All 447 New York City hotels

Excelsior Hotel

3.5 of 5 Hotel   |   45 West 81st Street, New York City, NY 10024 (Manhattan)
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Excelsior Hotel
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Ranked #255 of 447 hotels in New York City
Certificate of Excellence 2013
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1,065 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed Easter weekend here, location was great was across the Museum of Natural History and Central Park west,subway also very close, rooms were small but clean, standard room is basically a twin bed, bathroom was nice as was shower, front desk could be more pleasant otherwise we (daughter and myself) were happy with stay.

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2 reviews
4 of 5 stars Reviewed yesterday NEW

We have just returned from a 4 night stay at the Excelsior Hotel, New York. We found the hotel very clean and comfortable. The staff were very friendly and helpful. Only one criticism and that is there was no tea/coffee making facilities in the rooms. There was a tray with bottled water but that was chargeable. Half and hour walk... More

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Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

During our stay 5 nights in this property, it was disclosed that the location is great as near American Museum of Natural History, Central Park and Subway Station. We can have free ice from Ice Machines, Reasonable Price on Soda or Snack from Vending Machines For tourist, we can take hop on hop off bus, from many operators, in front... More

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Santa Monica, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel b/c the configuration of their small suites was perfect for 3 sisters on a reunion trip to NYC. Our first room was smaller as we had planned to upgrade when the 3rd sister arrived. This room was not up to our standards, but when the deficiencies were pointed out to the concierge, we were credited for... More

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Nicosia, Cyprus
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can not say it was bad. An average hotel, which it had small rooms and quite clean except the windows ( inside ) which were really dirty with so much dust that the corners from white they became black. The toilet seat needed to be changed as it had scratches.

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is quiet you can't hear any traffic and close to the central park, museum of natural history and some great eats. The room had an extra area to watch tv and hang out which was nice when you have kids that sleep in. The room was a bit worn and the bathroom small, but overall it was a... More

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Fort Myers, Florida
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here with a group of ten ladies last week-end. Rooms are TINY with almost no storage. Maybe fine for a single but not two people. Bellman took our suitcases off the trolley but did not take them to the room but waited for a tip anyway. My husband sent a basket with champagne and I received a message on... More

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Bethlehem, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed there several times with my young children. Suites are a good size and comfortable. Our last stay, we spilled juice on the bed, and housekeeping came right up with fresh sheets. Another kid perk is the Lego table outside the breakfast area where there's free public WiFi. Love that it's right across the street from the Natural History Museum... More

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on a recent trip to NYC with the family. The hotel was clean and the staff was very friendly. The concierge was great and helped us plan some of our touristy outings, including a Broadway show. The hotel has parking available in a lot across the street...and the rates were very reasonable. It is only a short walk... More

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1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner and I stayed at the Excelsior in NYC for 5 nights; returning a couple of days ago. Upon arrival the reception staff upgraded us immediately to a room with a queen sized bed on the 15th floor. The view was amazing, overlooking the Natural History Museum. We were very satisfied with the size of the room and facilities.... More

Was this review helpful? Yes 4

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Additional Information about Excelsior Hotel

Also Known As:
Excelsior Hotel New York
Excelsior New York City
Excelsior Hotel New York City
Address: 45 West 81st Street, New York City, NY 10024
Location: United States > New York > New York City > Manhattan , Upper West Side
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#217 Family Hotel in New York City
#218 Business Hotel in New York City
#236 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Excelsior Hotel 3.5*
Official Description (provided by the hotel):
High-rise hotel located on the Upper West Side. ... more   less 
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