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Hampton Inn Manhattan-SoHo


Hotel class 2.5 of 5
54 Watts Street, (opening April 15, 2008), New York City, NY 10013
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Reviews you can trust

94% Recommend
4.5 of 5 stars 137 reviews
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By trip type
All (137)
[ Date ] [ Rating ]
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5 of 5 stars
Nicolette48   1 contribution
Iowa
Nov 6, 2009 New

We found this hotel because it was near Soho, Greenwich and other places in the area. Little did we know when we booked the room that we were in for a treat. The staff was amazing..thanks, Marck!!!- the room was not large, of course, but we never felt cramped. Cleanliness- great. Breakfast was wonderful- hot or cold- you pick. I... more

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5 of 5 stars
Northbriton   3 contributions
Darlington Co Durham
Oct 31, 2009 | Trip type: Couples

This hotel is an absolute joy.We booked and paid in advance in July 2009.The price we paid was incredible value considering the quality.The allocated room was spacious,clean (spotless in fact) and the promised city view was spectacular and lovely to look out on first thing in a morning and last thing at night. Only one criticism (Karl note please).. Breakfast... more

Management response from
Karl Baugher, General Manager

Dear North, Thanks for the review and I assure you I have taken note about your issue with breakfast. We're lucky to be a popular hotel and sometimes breakfast gets completely slammed, no excuse, I need to get more help in the morning so everyone can taste the selection and variety we offer. Hoping you also got to try our...

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5 of 5 stars
MyBackPages   2 contributions
Portsmouth, New Hampshire
Oct 26, 2009 | Trip type: Family

I picked this hotel, because I've had great experiences in the past with Hampton Inns, but must admit I was nervous about quality because the rate I secured was so low I figured it was too good to be true. Wrong! I had a wonderful experience and cannot recommend it enough! Incredibly friendly staff, impeccable service and cleanliness, safe location... more

Management response from
Karl Baugher, General Manager

Dear Portsmouth Guest, Thanks for all the stars and the great review. Glad you had a great time and hope you were able to explore the Soho area while you were here. Also, sorry about the cabbies not knowing the location of the hotel, it actually has to do with the street configuration in lower Manhattan. Since this is the...

Loved SOHO
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4 of 5 stars
demetria44   8 contributions
Washington
Oct 23, 2009 | Trip type: Couples

My Husband and I stayed for a week at the end of August. Hot and muggy as it was first few days never felt that way in the Hotel. Had a king bed room and I mean to tell you it was tight! But we were were only in room to sleep and shower and it was just fine,Bed was... more

Management response from
Karl Baugher, General Manager

Dear Demetria44, Thanks for taking the time to write about your stay with us here in Soho. We're glad you ahd a great time and better yet, you figured out the key to creating more space in your room. Thanks for the shinning review and please do come back and stay with us again. We value all our guests patronage...

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4 of 5 stars
leedsie   12 contributions
Pennsylvania
Oct 21, 2009 | Trip type: Business

Nice hotel in a very convenient location. The front desk staff was extremely nice and helpful. The hotel is clean, our king-size bed room was a bit small, but very pleasant. if you are taking your car, ask for directions to the garage that costs $35, not the $30 one. It is much easier to get to and from. more

Management response from
Karl Baugher, General Manager

Dear Leedsie, Thanks for the review on our hotel. Sounds like you enjoyed your stay with us. We appreciate all the positive feed back and share comments like yours with my staff. I hope next time you're in NYC you'll select our hotel as your lodging choice again. We really appreciate the business. Best Wishes and Happy Holidays Karl

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5 of 5 stars
Craigy   37 contributions
Sydney
Oct 18, 2009 | Trip type: Couples
1/1 found this review helpful

Stayed here for 5 nights from Oct 11. We were placed in a large room on the 18th floor, (not the cityview I expected, but an excellent room). I cannot say enough positives about this hotel and its staff check in excellent, room excellent, cleanliness excellent, service excellent, checkout excellent. Breakfast was free so it is hard to complain about,... more

Management response from
Karl Baugher, General Manager

Craig, Wow, now that was another great review and thanks for taking the time out to write it. Like the previous reviewer before you I shared your comments with my staff, the loved it and it really energizes them when they see guests review us in a positive light. They really are a great staff and all work hard to...

Awesome
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5 of 5 stars
keithb789   56 contributions
Chicago, IL
Oct 18, 2009 | Trip type: Solo travel

This place kind of blew my mind. I just booked another room here for January 2010 and realized I never wrote a review for my July 2009 stay. If you are on somewhat of a budget yet want a top-notch place to stay, you can't get much better than Hampton Inn Soho. I got a good rate. This place is... more

Management response from
Karl Baugher, General Manager

Keith, Hey, thanks for the great review. I shared it with my staff during our weekly meeting. They really get a kick when positive reviews come in like yours. Even better, you're coming back in Janaury to see the city. Glad you decided on returning and making us your hotel to stay while here again. Please stop by the office...

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5 of 5 stars
urbangirl501   5 contributions
aberdeen
Oct 15, 2009 | Trip type: Couples

Good hotel with great location to all the trendy shops. Lots to do around the area and only short stroll to china town/little Italy ect. Stayed here for 7 nights and loved the location. Room top terrace is also fantastic. Close to the Holland Tunnel but noise was not bad at all. We were in room 501 which had a... more

Management response from
Karl Baugher, General Manager

Hey, thanks for the plug on Amelia's Restaurant around the corner and for reviewing our hotel. They do serve great food there. We just got the 19th Floor terrace set up with plants, trees and furniture for guests to enjoy, glad you got to enjoy it. I do hope you stay with us again, we really appreciate your business. Best...

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3 of 5 stars
Wansteader   14 contributions
Ipswich, United Kingdom
Oct 13, 2009 | Trip type: Solo travel

This well maintained hotel is in a good location with friendly and helpful staff. The complimentary breakfast is really quite good, and the fitness centre and free wifi are both deserving of mention. My room (206) would have been just right but for one thing. There was a very loud and constant noise from machinery of some sort housed in... more

Management response from
Karl Baugher, General Manager

Dear Wansteader, Thanks for taking the time to write a mostly positive view on our hotel. I do aologize for the noise you experienced and this is the first time I am hearing any guest was bothered by it. That being said, it's comments like yours that make me check into situations like this. I'm going to see what insulation...

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1 of 5 stars
Msheedy   1 contribution
home
Oct 13, 2009 | Trip type: Family
1/1 found this review helpful

We arrived at 11 am with our 2 young boys and stored our bags at the hotel since it was not time to check in. Never did anyone mention there might be a problem. Went out for the day and returned around 6 to be told we had no room and would be given a ride to the Hampton Inn... more

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Hampton Inn Manhattan-SoHo Also Known As

  • Hampton Inn Manhattan Soho
  • Manhattan Soho Hampton Inn
Address: 54 Watts Street, (opening April 15, 2008), New York City, NY 10013