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Hampton Inn Manhattan-SoHo

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54 Watts Street, New York City, NY 10013
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1 room 1 guest
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Hampton Inn Manhattan-SoHo
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1,160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a 10 day visit to New York. First time, I have stayed at a Hampton Inn. This property is great. Their front desk staff are first class. SoHo is wonderful and this property has it all and is a great deal in NYC. Free in-room Wi-Fi, complimentary breakfast, free newspaper and 24/7 coffee and tea. Lovely rooftop... More 

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

We went to New York for two weeks August 2-14, 2015. We chose Hampton Inn Soho because my son was attending half-day summer camps in the area, as well there are two subway stations located in proximity. Other than a minor issue unrelated to hotel management, our stay at the hotel was very pleasant. We like the SOHO area a... More 

Review collected in partnership with Hampton

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Maurice A, Front Office Manager at Hampton Inn Manhattan-SoHo, responded to this review

Dear SightSeeing Mom01: Thank you so very much for your generous review of the Hampton Soho Manhattan. We greatly appreciate your thoughts and we are sincerely happy to have heard your experience was a great one as we met your expectations. We value your any comments about our hotel and staff I do beleive we have a great staff and... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel was in a great location for me to walk to attend my business meeting. The rooms were clean and comfortable. The staff were very helpful and friendly! For my wake up call, the not only had the recorded call but about 10 minutes later the receptionist called and spoke directly to me to ensure that I received the... More 

Review collected in partnership with Hampton

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Maurice A, Front Office Manager at Hampton Inn Manhattan-SoHo, responded to this review

Dear 570bonnieh On behalf of my staff I say thank you for providing this feedback it is exciting to have heard you enjoyed our service (the cool wake up call) and hotel location. Yes we are proud to say we are in the heart beat of New York City. We do strive hard to make our guest comfortable, delivering value... More 

birmingham
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was as expected. Clean, great location, business center and helpful staff. We arrived very late and the room and key were waiting. In the morning the breakfast was better that normal and they have tea and coffee available 24 hrs. Great value.

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Maurice A, Front Office Manager at Hampton Inn Manhattan-SoHo, responded to this review

Dear Guest Ford: I would liek to extend a sincere thank you on behalf of our entire team here at the Hampton Inn Manhattan Soho, for staying with us and your time taken to share your experience. Your feedback as always is vital to our processes in evaluating whether we are meeting our guest needs.We are so delighted to hear... More 

Boca Raton, Florida
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place has numerous issues. Some are fairly easy to deal with: a terrible location near the Holland Tunnel, on a street choked with traffic (if this bothers you, don't stay here); remarkably tiny rooms (it's NYC, after all, so most of us lower our expectations with regard to room size). The issues that can't be surmounted are the negligence... More 

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Maurice A, Front Office Manager at Hampton Inn Manhattan-SoHo, responded to this review

Dear MS Thank you for taking the time to give us your feedback. We are sorry that the room temperate was too hot in our fitness center on your last day with us. I understand from my colleagues at that our Engineers were able to resolve the issue whilst you were resident and that the fitness center was eventually comfortable... More 

Buenos Aires, Argentina
Level Contributor
184 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a good experience overall our ten-day stay this July in NYC. The hotel is very well located, very near two subway lines (1-2-3 red and the A-C blue) on Canal St. Walking distance to Soho best shops, Nolita, Little Italy, Chinatown, Tribeca restaurants and 5 blocks away from the river. The only drawback as regards location is the... More 

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Maurice A, Manager at Hampton Inn Manhattan-SoHo, responded to this review

Dear Valued Guest: Our entire team here at the Hampton Inn Manhattan Soho, thanks you for staying with us and your time spent to share your experience. We are so delighted to hear that our staff met your travel needs. As I do see you were aware of the challenge the hotel faced as well and the entire staff was... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I frequently stay at the Hampton Inn chains because I generally feel they provide a good value and generally, exceptional customer service. I recently stayed at the Hampton Inn Manhattan-SoHo for two days and it was possibly one of the most unpleasant stays I've ever had at a Hampton Inn. As someone else stated, the rooms are dated and need... More 

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Maurice A, Front Office Manager at Hampton Inn Manhattan-SoHo, responded to this review

Dear Valued G.G Guest: Our entire team here at the Hampton Inn Manhattan Soho, thanks you for staying with us and your time spent to share your experience. yet I am very disheartened to hear that our staff failed meet your travel needs. I beleive we have a great staff, they work hard and are very proactive as well as... More 

Westchester County, NY
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We decided on a couples night in Soho to celebrate our anniversaries. We decided to spend less on a hotel and spend more going out. This hotel is very clean the rooms were nice. We weren't able to check in until 4pm even though we got there at 7 am and kept checking in off and on. I thought that... More 

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Maurice A, Front Office Manager at Hampton Inn Manhattan-SoHo, responded to this review

Thank you for taking the time to give us your feedback NYJen. Please accept our sincere apologies for the miscommunicatio in imofrmation you received. Whilst we do not have onsite or traditional guest parking services, it disappoints me to hear that you felt as though we could not assist you. In regards to your parking situation, again, this should have... More 

La Quinta, California
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a great find. Just blocks from several subway lines and walking distance to Soho shopping and restaurants. The rooms are smallish, but cozy. We were on the 18th floor with a nice view and minimal street noise. The little roof top terrace is great on warm summer nights. The free full breakfast, served till 10am means no... More 

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Maurice A, Front Office Manager at Hampton Inn Manhattan-SoHo, responded to this review

Dear FFC313: I would like to begin with a thank you for choosing the Hampton Inn Soho during your travels to New York. I would also like to give my sincere thanks for proving the feedback as this is vital in assessing whether our processes are meeting our guest needs. I do thank you this is an opportunity to celebrate... More 

Oradell, NJ
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and decided to stay overnight in the city after work and wanted something free from the midtown hubbub. It's a decent hotel in a fun neighborhood within walking distance of so much. The terrace from our room on the 19th floor had a unobstructed view of Soho, the Hudson River and uptown Manhattan. The glass shower was unique.

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Hotel Review Summarization

What travelers say

  • Holland tunnel(18)
  • Very friendly(9)
  • Great location(5)
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