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The Roger

4.0 of 5 131 Madison Avenue, At 31st Street, New York City, NY 10016 (Formerly Hotel Roger Williams)
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581 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here 3 nights. The room was delightful,very relaxing. Functional in an uncomplicated way. All the staff couldn't have been more helpful. We will definitely stay here again- such a great location.

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Saratoga Springs, New York
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Note- we stayed October, but trip advisor won't give that as an option. We chose the Roger for a quick weekend getaway as our normal hotel was booked up. The location is good. The decor is cute, clean, and the entrance is very preppy-cool. The rooms and service... Rooms: no heat despite the cold. We were told that their system... More

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Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm always happy with my stays at The Roger. I stay here whenever I'm in the city. Beds are very comfortable and although the baths can be tight (this is New York) they are always clean. Staff is wonderful and if you want to treat yourself the breakfast is pricey but very good. There is a little shop across the... More

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Melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great boutique hotel in an excellent location. We stayed 13 nights in a Premium Room with 2 double beds. The room was modern, well equipped and kept exceptionally clean throughout our stay. Beds were super comfy, WiFi internet connection was great and loved being able to open the window in the room and get some fresh air. Bathrooms are small,... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed at the roger before the renovations and loved it then, but love it even more now! The beds are super comfy the staff is attentive and friendly and the breakfast is worth the morning stay. If you're looking for the perks of a chic boutique midtown hotel with a homey, non-pretentious vibe, this is your place;)

Was this review helpful? Yes 2
Watford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My daughter and I stayed two nights at The Roger in a twin room, on our way down to the Dominican Republic. The hotel has an excellent Midtown location, and we were able to walk to everywhere we wanted to go, as well as enjoy a great view of The Empire State Building from our window. The room was a... More

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Montreal
Contributor
20 reviews 20 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I very much appreciated the size of the room, which were large New York wise. Rooms were modern and well maintained. I got stuck on the 4th floor next to a terrace so make sure you request a high floor when staying here. The free wine at 5pm is undrinkable.

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Senior Contributor
33 reviews 33 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room and most other matters in this relatively small hotel were fine. Room was clean, staff was friendly. I stayed in a room with a ( non special ) view with two twins for $400+ a night ( room only ). Hotel has a nice lobby. Rooms are noisy, you can hear people talk in the next room hence... More

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed here on business for four nights and I was disappointed by the very low amount of light in the room (even with five lights on), the tiny bathroom which I struggled to fit into and the extremely loud air con in the room (I had to sleep with ear plugs in). I reported a light out and it... More

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Jeff_Hentze, General Manager at The Roger, responded to this review

Dear DavidT, Thank you for sharing your experience. I am sorry that we disappointed and that we did not follow up on the light that was out in your room. Clearly that is not acceptable. Some of our rooms are small but about average for New York. We appreciate your feedback and will use it to improve for the future.... More

Munich, Germany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Last time we spend at the Roger we had a lovely terrace room with great view. This time they gave us a terrace room on 4th floor. Big terrace but no view as promised. I paid extra money for a room with a view! On checking out they charged us a diner we never had. Unfortunately I realized it back... More

Was this review helpful? Yes 1
Jeff_Hentze, General Manager at The Roger, responded to this review

Dear PeterR2199E1, Thank you for sharing your experience. I am sorry that the room you had on your last stay did not have a view. The terrace on the 4th floor is actually our largest terrace but I understand that you preferred to have a view. Please contact me directly so that I can help resolve the erroneous restaurant posting... More

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Additional Information about The Roger

Address: 131 Madison Avenue, At 31st Street, New York City, NY 10016 (Formerly Hotel Roger Williams)
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Roger 4*
Number of rooms: 187
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Also Known As:
Hotel Roger Williams
Roger Williams Hotel
Roger Williams New York City

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