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Roger Smith Hotel

3.0 of 5 501 Lexington Avenue, New York City, NY 10017
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933 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Easton, Pennsylvania
2 reviews
4 of 5 stars Reviewed April 23, 2010

All things considered, the value is there and the price is inline with that area of NYC. The single queen-sized bed was kind of a small room. The window over looked Lexington Ave so there was a lot of noise coming from down there but what can you do, it's NYC. The bar downstairs is kinda small. The location is... More

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ekkarin, Manager at Roger Smith Hotel, responded to this review

Dear Mr. Mandrean, Thank you so much for taking your time to review our hotel. My team and I do apologize for the inconvenience regarding the wifi connection. Thank you for bringing this to our attention. We are in the process of having this looked immediately, and do hope that your next stay with us will be without any sort... More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2010

I've stayed in lots of hotel rooms in Manhattan, and they fall into a few categories: tiny and expensive and chic, tiny and a good bargain and pretty basic; and tiny and kind of frightening; or slightly larger and terrifyingly expensive. I loved the Roger Smith! The charm of the hotel is its quirky style: midcentury, hold the modern...red plush... More

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Chevy Chase, Maryland USA
Contributor
18 reviews 18 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 13, 2010

I stayed with the hotel which was paid for by a consulate. I think the rooms that end in a 10 are the best value. The windows open all the way but Lexington Avenue is very busy. I had a view of the top of the Waldorf Astoria Hotel and the GE Building. Close walk to 42nd Street, Grand Central... More

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Stockholm
1 review
4 of 5 stars Reviewed April 13, 2010

We had a wonderful stay during four days in this hotel. The personal was very helpful with everything we needed. The best service we ever had. The breakfast was howewer not our heathy stile. Our room in 4´th floor was a little bit noicy. Overall highly recommended. Mr and Mrs Wickgren Sweden

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Rudgwick, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2010

Booked this hotel two nights before leaving for a weekend in New York. What a find! It is a small hotel with 130 rooms and a wonderful individual feel. We had a fantastic corner room with two double beds and it felt as if we were in our own bedroom at home! The decor is individualised for each room -... More

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Ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2010

Heater in main bedroom made loud a loud banging noise off and on all night. Suite was huge and spacious! Outdated decor. Great to have a dining table and mini kitchen to save money for breakfasts when eating out a lot. Walking distance to subway and to sights - time square etc...paid $300.00 per night

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ekkarin, Hotel Manager at Roger Smith Hotel, responded to this review

Thank you for your feedback on The Roger Smith Hotel. I wanted to address your concerns and apologize for the delay in doing so. We are addressing the banging pipe by draining the air bubbles that cause the noise to occur. While my team and I apologize for any unpleasant situations, I assure you we have taken the utmost care... More

Northern Virginia
2 reviews
2 of 5 stars Reviewed April 10, 2010

The hotel is super old and smells old. The bedrooms were decorated with bed linens that my great-great granny use to have. The radiator or whatever it is made weird noises all night long so I couldn't sleep because I thought something would pop out of it at any second. The bathroom was so old and worn out looking it... More

Was this review helpful? Yes
ekkarin, Hotel Manager at Roger Smith Hotel, responded to this review

Thank you for your feedback on The Roger Smith Hotel. I wanted to address your concerns and apologize for the delay in doing so. We are taking your concerns seriously and looking for way to solve them. As for the banging pipe, we drained the pipe to get ride of all the air bubbles that cause the pipe to bang.... More

Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed April 10, 2010

Familyfriendly, cosy, clean and big rooms. When we arrived to the hotel had the staff upgraded our room from a junior suite to a deluxe suite for the same price as junior suite.The staff is wounderful. We are coming back.

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Pittsburgh, PA
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 22, 2010

Room on 9th floor had much street noise through poorly installed Window AC unit. Difficult to get to sleep with sirens, horns all night. They moved me to 15 floor which as better, but for the price of $285 I could have stayed at a much better hotel. Desk help was courteous and professional, bed comfortable, restaurant was pricy but... More

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Illinois
1 review
5 of 5 stars Reviewed March 21, 2010

My second stay at the Roger Smith, and just as pleasant as my first one in January. Daisy was terrific with my reservation, Kucuk (Go Galatasaray!) and Sofia very helpful with finding me just the right room each time. Please don't tell anyone about the Roger Smith - I want it all to myself.

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Additional Information about Roger Smith Hotel

Address: 501 Lexington Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Roger Smith Hotel 3*
Number of rooms: 130
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Also Known As:
Hotel Roger Smith
Roger Smith Hotel New York
Roger Smith New York City

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