The staff was fantastic, the service was second to none, the location was perfect, I travel to NY often on business and usually stay at Hilton at double the price. You simply cannot beat the value and location. more

Wonderful big rooms and very friendly staff make your stay comfortable. Needless to say that the location near Madison Avenue and Grand Central is fantastic. The prices offered were by a call directly from the Hotel Lobby to the Reservation Service were very good, the normal rate though is a bit expensive for an ordinary traveler... The atmosphere is very... more

The Roger Smith hotel has a great location, very nice accomodations, and best of all a great staff. The staff including Kucuk Bag, Rafeal, Manny, Randy, and Mark were excellent. They all made us feel right at home.. more

We stayed at the Roger Smith for 4 nights during our 1 year anniversary. First off, the staff are fantastic and extremely helpful. The building is older and so are the rooms, but they were very comfortable and the cleaning staff cleaned our room every day. Honestly if you are going to New York for the first time and you... more

We had a week in NYC as our son's choir performed at Carnegie Hall. The Roger Smith corner junior suite was spacious and comfortable, and had a flair of originality that the chains never provide. It was perfect for us as my elderly aunt came in from Staten Island and used the sofa bed for one night, and our son... more

The location of this place is wonderful - right in the middle of NYC - makes it convenient to go anywhere you'd like. Grand Central was walking distance, or even 2 bus stops down the street if you're too lazy to walk. The service and staff were exceptional! They were courteous, very prompt, and made much efforts to make sure... more

normally go to this hotel when travelling on a budget is the less expensive hotel we can get with a superb location and a big clean room decor is very classic which i personally hate but thats me (old tv and bathroom,plenty of flowers at courtains etc) anyway when in NYC i really spend very little time in my room... more

This is not the Ritz Carton, but for NYC, it's an excellent hotel with great values. The rooms are large (including bathroom), clean. The location can't be beat at 47th and Lexington. You can walk to 5th Ave shopping or get on the subway which is a few blocks away. This hotel has always had much better prices than anywhere... more

This hotel was okay, it was a decent size for NYC and the room was clean. The AC was loud and the room a little musty, but overall it was alright. What totally put me off was the complete rudeness of the man called Randy that checked me in. I was absolutely in shock and if Manhattan was not so... more