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BEST WESTERN PLUS Hospitality House

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145 East 49th Street, New York City, NY 10017
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BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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817 reviews from our community

Traveler rating
    485
    268
    45
    10
    9
See reviews for
461
76
15
39
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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    (196)
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Melksham, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We didn't know what to expect when booking a apartment for 5 being sceptical, but we were presently surprised by the size of the rooms, clean well equipped and the friendliness of the staff. Great location!!

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your positive review and patronage of our hotel. We were glad to read you enjoyed your stay. We hope to have the pleasure of serving you again soon. Warmest Regards, Robert More 

Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

There were 3 of us in my party; me, the older adult, and my 2 stepdaughters in their early 20s. I wanted to find a suite-type hotel so the girls could have their own room (so they could stay up as late as they wanted without me nagging them to be quiet so I could sleep.) This place was perfect... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice review and for your stay with us. We appreciate hearing about your experience. We were very happy to hear that is was comfortable for all. We were very happy to read that your stay was a nice one and you had a good experience. Thank you for the feedback to help us improve. We are... More 

Upper Hutt, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

I can't say enough about the staff from Sam at the front desk to housekeeping, the team in the dining room just added to our stay in New York. We were there for 17days. Goos variety at breakfast which was a plus and the location for us was great. Everything was so handy. The people of NewYork were all incredibly... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your kindness in posting your comments here and for your stay with us. We are honored to have served you as our guests. Sam is a star and we will be sure to recognize his service to you as well as the rest of the staff. I can't say thank you enough. We hope you will come... More 

alicecanton
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a wonderful place to stay. Location was great and staff was excellent. The gentleman at the front desk was so helpful and wonderful to deal with. Made our stay a very enjoyable time. He upgraded our room and it was amazing. Held our bags the next day so we could walk around hands free. Just an all around great... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Wonderful to hear this and super great to have you stay with us. Thank you so much for being our guest and for posting your lovely experience here! It was our pleasure to have served you. We hope to see you again soon. Warmest Regards, Robert More 

New Braunfels, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was upgraded to 2-bedroom suite upon check-in for price of roll-away bed per night ($20). Staff was very friendly and helpful. Location to Theater District excellent - walking distance to subway. Enjoyed the stay in this hotel, and would book it again.

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for being our guest and for posting your experience here! It was our pleasure to have served you. We hope to see you again soon. Warmest Regards, Robert More 

Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very pleased and happy. Near everything short way to the Subway, Very Nice rooms, lots of space. . We have car transfer from the hotel to the airport.Very good,Else we took a walk in the Central Park.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rockhampton, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Although the weather was freezing outside during our stay in mid February 2015, it was always nice to come back to the BW Hospitality House at the end of the day. Highlights: Great location near everything Older, but very spacious and comfortable room for 4 adults Excellent breakfast provided each day that kept us warm til lunch Very hospitable staff,... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us and for posting this nice review of your experience during your visit. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More 

Bedford, Texas
1 review
5 of 5 stars Reviewed February 23, 2015

Great hotel in nice area of Manhattan. The entire staff went out of their way to make our stay very comfortable. It was wonderful to have a full size apartment to stay in - almost like being at home. The neighborhood had many great restaurants just steps away.

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for this nice review and for your stay with us. We value your business and appreciate that you took the time to tell others about your good experience. We hope to see you again soon. Thank you again! Warmest Regards, Robert More 

Dublin
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed here for a week with my 2 kids. It was an excellent choice, spacious / warm (considering the cold outside), location and breakfast in the morning was a godsend. Rooms were serviced each day and no problem with the lift at all, from previous reviews it seemed to be an issue. Dining area is small but nearly always... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and for your stay with us. It was our pleasure and honor to have served you! We were very happy to hear that it was enjoyable experience for all. We hope to see you again soon! Warmest Regards, Robert More 

Preston, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 19, 2015

A great place to stay. Made up of large apartments with a sitting room, bedrooms(1 or 2), kitchen and bathroom. Nice breakfast included in price. Wifi and TV, Clean and well serviced and centrally situated. Quaint central heating, obliging staff and a great manager in Robert.

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and for your visit with us. It was a distinct pleasure to have served you! I am honored and humbled by your comments. We try our best to have our guests feel as though they have the comfort of home. The whole team was glad to hear that an enjoyable experience was had by all.... More 

Hotel Review Summarization

What travelers say

  • Times Square(5)
  • Bedroom apartment(4)
  • Street noise(4)
  • Very clean(4)
  • Living room(4)
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Midtown
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