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BEST WESTERN PLUS Hospitality House

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145 East 49th Street, New York City, NY 10017
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BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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837 reviews from our community

Traveler rating
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    273
    46
    10
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at these apartments on both of my visits to New York i would highly recommend them although might be a bit pricey unless you go with a group that can break down the cost per apartment. We like the fact that there was a large lounge to sit and chat and a kitchen to make drinks after... More 

Review collected in partnership with Best Western

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and loyalty to our hotel and brand. We hope to see you again in the future. Warmest Regards, Robert More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We travelled as two couples to celebrate special birthdays (The two girls turning 60!). We were truly amazed at the spaciousness of our two bedroomed apartment. It was perfect for us - very clean and comfortable. We could not fault the breakfast - it was an excellent start to the day-and we had no trouble getting a table when we... More 

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Happy Birthdays! Thank you for staying with us and for your feedback. Our team was very happy to hear you had a nice experience and would like to return none day. Thank you again. We hope to see you soon. Warmest Regards, Robert More 

Helsinki, Finland
Top Contributor
50 reviews 50 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The main reason why whe booked this was that we needed an apartment for extended family and wanted to walk around as we had a baby with stroller. The room was just what we wanted and breakfast was excellent (for NY standards). With a small child it was nice to take the breakfast back to the room. From the 4... More 

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand. We are happy to hear you had a good experience and would return one day soon. We hope to serve you on your visit once more. It was our honor and privilege to have served you and your family. Warmest Regards, Robert More 

Horsham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'm not a fan of the standard 4 to 5 star hotels, I find them so impersonal, so when I organised my wife's 50th with our two 20 something girls I looked for an apartment or a boutique hotel. This hotel was recommended to us by The Flight Centre and it did not disappoint.. The staff were fantastic, we were... More 

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Wow thank you for staying with us and the honorable mention. The pleasure is ours to serve you and make occasions like yours extra special. We are honored that you choose our hotel to celebrate. We hope that you will return one day and we will have the opportunity to mark other occasions in the future. Thank you again for... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The biggest quality of the hotel is its location, everything is close by metro which is just a couple of streets away. The hotel itself was ok. The staff was extremely friendly. Although there are a few weak points. The sofa bed was super uncomfortable, and the 'restaurant' wasn't enough large to allow everyone to ha e a proper table... More 

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your feedback and for your stay with us. We do offer mattress foam memory toppers upon request for the sofa beds. The breakfast has limited seating and it is difficult when everyone comes at the same time. Admittedly we are very limited for space in NYC. We do provide trays so people can take the breakfast to... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a 2 bedroom apartment, plenty of room for the four of us (and all of our shopping). Comfortable beds and a good buffet breakfast. Perfect for families and mine appreciated the free wifi. Location is good, about 10 minutes walk to grand central staton and the shops of 5th Avenue. Fifteen minutes walk to time square.

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us and for your feedback. We are happy you enjoyed your stay and we hope to see you again someday soon. Warm Regards, Robert More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is excellent. Really good value with clean and spacious apartments. I've never stayed anywhere in New York with so much space and will certainly return. The staff went the extra mile - it was my mum's birthday and we arrived to find a card and small present. Such great service and my mum had a fantastic trip. Many... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your nice feedback. It is our honor to have served you. We are happy that your Mom liked her time here! We were glad to read that she enjoyed the little present and card we left her too. We hope you spend other special occasions as our guests or just make... More 

Bloomington, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed here for three nights while in NYC for a conference. My mother joined me, as well. We stayed in the one-bedroom penthouse suite. It was fantastic! The service was wonderful...every employee we talked to was very friendly and helpful. The suite was clean, the bed was comfortable, the bathroom and amenities were very nice. My mom slept... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and nice review. We are glad Mom enjoyed her time in NYC and the hotel. If your Mom is happy , then we are also happy. We hope you get to take a trip here again with her one day soon. Thank you for your kind words about our service too! Warmest Regards... More 

Dundee, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

Central location Friendly staff Unlimited sufficient breakfast Clean and spacious rooms Children welcome Near Cental Park Near Times Square Near Grand Cental Station Near Rockerfellar Centre Near Radio City I would advise anyone to take advantage of the tour bus system 😃😃😃😃😃

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice feedback and for staying with us! Your outline is terrific! We hope to see you again soon! Warmest Regards, Robert More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Best location and would have to be biggest size apartments in Midtown/Times Square. Walking distance to everything and a subway station is just around the corner.I have been staying at these accommodations for the last 9-10 years. Not interested in staying anywhere else.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Dear Paul, Always an honor and a pleasure to serve you. It was wonderful to see you again after a little break. We hope we get to see you more regularly again now that all is sorted out. Thank you for staying with us and for your kindness , always. Please let me know if there is anything at all... More 

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