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BEST WESTERN PLUS Hospitality House

3.0 of 5 145 East 49th Street, New York City, NY 10017
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Certificate of Excellence 2014
BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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792 reviews from our community

Traveler rating
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    261
    44
    10
    9
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444
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Glasgow, Scotland
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had the pleasure of staying in this hotel for a week in September 2014. From the moment we arrived, the staff were friendly and always available to help us with any queries that we had (including the location of the nearest NYPD precinct when one of our party got lost).

Was this review helpful? Yes
New York City, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We absolutely loved our stay at this hotel! The front desk manager, Sam, was so helpful! The rooms were clean, quiet, and comfortable. It was a nice distance from Times Square but yet close enough to be in the heart of everything. Highly recommend!

Review collected in partnership with Best Western

Was this review helpful? Yes
Hervey Bay
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in October and I'm only just getting around to reviewing this wonderful hotel. FROM the minute we arrived The staff were helpful and recommended a great Italian steakhouse for dinner which was hard to get tables at. The lovely man at the front desk phoned for us, spoke to the maitre d and we got a table... More 

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Picked this hotel because it was mid-town but a few blocks away from hustle and bustle of Times Square. Spent three night with my family (wife and three teenage kids) and found the hotel room was great due to flexibility and location. Flexibility was due to apartment set-up, i.e. bedrooms, sitting room plus small kitchen and location because it was... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us and for posting your nice review. We are happy the hotel and service met your families needs. It was great to read that you appreciated the value of being on the East side of the Midtown , a short walking distance away from Times Square. This side of town is much quieter and the... More 

Asahikawa, Japan
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are a business traveler, and need any business services at all, this place is not for you. If you need wheelchair access, or accessibility, probably best to steer clear. And, if you value modernity, impressive public spaces or hotel recreational amenities, you'll be disappointed. However... If you are a family travelling with young children, or a large group... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us. We appreciate your feedback, we use it to improve. We have upgraded our internet speeds in the past week, providing more bandwidth for our guests. . We appreciate your feedback and hope to see you again , with your family, in the future. Thank you for your kind consideration. Warmest Regards, Robert More 

Bexleyheath, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose this hotel for our stay in November 2014 as it seemed ideal. We needed a two bedroom apartment, handy to shops and tourist destinations. Our apartment on the 7th floor faced the street which would not have been a problem except for the single glazed windows, badly fitting air-con units located within the windows, the fact that we... More 

Was this review helpful? Yes 3
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your review. I apologize for the items mentioned, that did not exceed expectations. We do use your feedback and others to improve our guest experience. As I am writing this a second set of windows are being installed in all the remaining bedrooms of the hotel. All of our one bedroom... More 

Top Contributor
62 reviews 62 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

It’s never easy to travel with 5 family members let alone find a space when everyone gets their own bed. The Hospitality helped make our trip comfortable .We stayed the week prior to Thanksgiving in a 2 bedroom. Yes, at the time as prior reviews had stated there was quite a bit of street noise but it is NYC and... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us. We appreciate your posting feedback here and are glad your family liked our hotel and the apartment. We were all happy to read that you enjoyed your stay. We hope to see you again in the future. Warmest Regards, Robert More 

Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

A great location, helpful staff and more than adequate accommodation. Located in mid town a short walk to the centre of Manhattan with easy taxi service if required. Good local shopping and numerous other supermarket, wine shops banks etc. to assist with self care apartment living. Breakfast downstairs included and sufficient for the start of the day. Option room servicing... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us. We appreciate your posting feedback here and are glad you enjoyed your stay. . We hope to see you again in the future. Warmest Regards, Robert More 

Cardiff, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

this is the second time we've stayed here, the last being in 2010. It's the perfect choice for location, families, and tired travellers. Our room was perfect, the breakfast is much welcomed as most hotels don't offer breakfast . The street noise didn't bother us at all, must be due to the fact that we packed so much in we... More 

Was this review helpful? Yes 3
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

We are honored to have served you and we are glad you enjoyed your stay with us. We hope to see you again soon!! Warmest Regards, Robert More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the Christmas / New Year period Dec 2014 to Jan 2015 for 10 nights. Our flight had been delayed, and on check in, the staff at the hotel were waiting for us which made us feel welcome. We were taken up to our apartment, which was spacious enough for all of our luggage! Large King bed,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and stay with us . We are glad that overall you liked our hotel. We do appreciate your feedback to improve. Our oak wood floors need to be re-finished , sanded and varnished periodically. We just completed ten rooms this week. We are also completely renovating a number of bathrooms this month. Your apartment is... More 

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Hotel Summarization (Beta)

What travelers say

  • Times Square(7)
  • Very clean(6)
  • Bedroom apartment(5)
  • Street noise(4)
  • Living room(4)
  • Great location(3)
  • Rockefeller Centre(3)
  • Friendly and helpful(3)

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York
Hotel Style:
#46 Family Hotel in New York City
#93 Business Hotel in New York City
#203 Romantic Hotel in New York City

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