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BEST WESTERN PLUS Hospitality House

3.0 of 5 145 East 49th Street, New York City, NY 10017
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#65 of 453 Hotels in New York City
733 Reviews 4.5 of 5 stars
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BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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733 reviews from our community

Traveler rating
    433
    241
    44
    6
    9
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410
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Toronto, Canada
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice, small hotel. We spent a couple of nights here to meet friends who shared a suite. All enjoyed our stay. Great neighbourhood, very clean, good breakfast and excellent staff. Funny when I lay on the bed for a rest and all of a sudden there were contractors walking by the window - it must have been quitting time!... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and your positive review. We are glad you enjoyed your stay. The parking garage behind us was being taken down and now the work is mostly complete. There was scaffolding there with workers. We hope to see you again in the future. Thank you again. Warmest Regards, Robert Gaeta More

KENT
Top Contributor
61 reviews 61 reviews
13 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and 2 friends stayed here for 7 nights. Found the apartments very comfortable and clean. Had a double bedroom, lounge with seatee that turned into a double put you up bed. Kitchen with dishwasher, microwave, fridge and basic crockery. Even had a complimentary basket on arrival with water, crips and biscuits - what a nice unexpected gesture. Both bedroom... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

What a wonderful read this was. Thank you for your stay and nice feedback. We loved reading this. Especially about Eddy and Dana. I will be sure to acknowledge their efforts in serving you. I hope you have the chance to return someday. Thank you again for your kindness and patronage. Warmest Regards, Robert Gaeta More

redditch
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed here 4 nights from 11 September 2014 and it was a very enjoyable stay in our sixth floor two bed apartment.....we thought we were only getting accommodation but were happy to be told we got breakfast included which was good and plentiful with plenty of choices....excellent juices, bacon, sausages, eggs etc etc very friendly and helpful staff.....the apartment... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice feedback. Thank you for taking the time to write about your experience. Thank you for staying with us. It was our pleasure to have served you. We hope to serve you again someday soon! Warmest Regards, Robert Gaeta More

Grosseto
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to be in NY... Literally where you want to be in NY City! From here you can easily visit Manhattan. Cosy well equipped and comfortable rooms. Friendly and professional, the prize was a bargain... I would strongly recommend!

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

We were all grateful for your nice review. Thank you for taking the time to share your experience here. We (I) thank you for staying with us. We are honored to have served you for your visit. We hope to serve you as our guest again someday soon! Warmest Regards, Robert Gaeta More

Copenhagen, Denmark
1 review
4 of 5 stars Reviewed 2 weeks ago

We were 6 people and one child staying in the PHA. We were very satisfied with the hotel in all; room service was very fine, nice breakfast (what you need for a breakfast to last for a long day), the staff was very polite and helpful in every way.

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Our whole team was very happy to read your review. Thank you for posting it here and for staying with us. We are honored to have served you and your family We hope to see you again someday! Warmest Regards, Robert Gaeta More

York, Me.
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has a fabulous location and is very comfortable and clean. Suites to suit most any size family or couple. A very spacious living area, full kitchen and bath. An added plus to have a full breakfast downstairs every morning. Accommodating and friendly staff! Can't wait to go back :)

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for posting your positive experience here. We can't wait to have you back. Thank you again!!! Warmest Regards, Robert Gaeta More

Edinburgh
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 3rd stay at the Hospitality Suites, I can't see me staying anywhere else when I come back (and I'll be back soon!). Apartment spacious, kept immaculately clean, breakfast an added bonus. Staff friendly and helpful especially Sam and Dave. All major landmarks and shops within easy walking distance and great reasonably priced restaurants just a couple of... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand. We appreciate you taking the time to write about your experience here and are so pleased that you would mention our cleanliness and staff (Sam and David),. I will be sure to present your review to them. Our team is so honored by your recognition and are happy that you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here two weeks ago and didn't want to leave. Very spacious apartment and super clean. Sam and David extremely helpful and knowledgeable on New York and directed us to fantastic places to eat. Tickets booked for excursions and an SUV to take us to JFK. Nothing was too much trouble. It was a fantastic trip made better staying at... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

First and foremost, thank you for being our guest! We appreciate that you took the time to post your positive experience here. We are honored that you mentioned David and we will be sure to recognize his efforts to make your stay comfortable. We hope we have the pleasure of serving you again someday in the future, Thank you again!... More

1 review
4 of 5 stars Reviewed 5 weeks ago

I enjoyed my staff at ths hotel. haing a full kitchen was a nice touch. I feel that it was in a nice part of town with good access to the tourist sites. The room was very claen and the front desk staff was helpful and knowledgeable. There was free breakfast which was conveinent. I appreciated that free internet and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice review and stay at our hotel! We hope to see again soon!! Warmest Regards, Robert - General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2014

Just returned from a family trip to NYC - our first time in this amazing city. Originally looked for a hotel with a central location a priority. Our travel agent recommended this as an alternative and we were delighted she did. The 2 bed apartment was spacious and provided an excellent base for our family of 4. Rooms were clean... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice review and stay at our hotel! We are very glad you liked your time with us. I really appreciate your feedback and suggestions. This helps us to improve. We hope to see again soon!! Warmest Regards, Robert - General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(7)
  • Very clean(6)
  • Bedroom apartment(5)
  • Living room(4)
  • Street noise(4)
  • Rockefeller Centre(3)
  • Great location(3)
  • Friendly and helpful(3)

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York

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