We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Hospitality House

Certificate of Excellence
Hotel website
Hotel deals
145 East 49th Street, New York City, NY 10017
Special Offer
1,000 bonus reward points
3 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN PLUS Hospitality House
Professional photos View all
Browse nearby
BEST WESTERN PLUS Hospitality House
Add Photo

859 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    512
    281
    46
    11
    9
See reviews for
480
80
16
42
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (859)
  • Mar-May only
    (221)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (213)
  • Dec-Feb only
    (214)
All months
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A great base to stay in New York with everything within walking distance.Great apartments with plenty of room for my family of 5.separate double bedrooms bathroom kitchen and dinning room enabled us to order Chinese in a box just like of the TV ha ha!Kids loved it.Will defiantly go back and very helpful staff.

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

We are all happy to hear that you enjoyed your stay. Thank you for posting your experience here. We hope we have the opportunity to serve you again one day. Thank you for your patronage. Warmest Regards, Robert More 

Madison, Wisconsin
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is one of those hotels that you can't wait to write about. What a unique and charming accommodation for a family of 5! As many of the previous reviewers have noted, this place is like having your own large apartment in the middle of NYC. When we would arrive back at the hotel in the evening, it felt like... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for sharing your experience with us and for your stay. We are so happy you enjoyed your time here. It is our pleasure to have served you. Our gratitude for mentioning our service staff and our accommodation. . I will be sure to share this with the team and recognize their efforts. We hope to you can come... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great value & location. Nice spread for free breakfast 7-10am with indoor & outdoor seating. Front desk very helpful & nice. Having a small kitchen very convenient for travel with children. Can rent baby cot for $25/day. Pull out sofa bed in living room okay for kids but not that comfortable. Window unit ACs in living room and bedroom strong... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your good experience here. We appreciate your feedback. It is extremely important for us to be fully engaged with our guest experience before during and after their stays with us. We are so happy to hear that the staff was service oriented and that you had a pleasurable time. We... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was great in every aspect. You can tell that service is number one in their book! Each and every interaction with the employees was five-star! I would like to point out one extremely special employee named Sam. Sam gave us a lot of great advice on how to make the most out of my brief visit in NYC.... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you so much for being our guest. This is a splendid review to read. Thank you for taking the time to post it here. We were delighted and honored to hear your compliments. I will be sure to recognize our staff that made you feel at home and was glad to hear you were comfortable in our suites after... More 

1 review
5 of 5 stars Reviewed 1 week ago

I am a frequent business traveler to NYC and this was a my first stay at the Best Western Plus Hospitality House. What a hidden jewel in a city full of hotels! Where do I begin?! First, I must extend a heartfelt thank you to Eddy (Asst General Manager) for his genuine concern, above and beyond effort, and his grace.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Dear Diana Thank you so mush for your stay and beautiful review including the compliments for our staff and management. I will be sure to recognize Eddy Trudy, Tom and Dave their efforts and thank them for their service to you. We are honored to have served you and delighted that you enjoyed your time with us. It is a... More 

1 review
2 of 5 stars Reviewed 1 week ago

If you're looking for a good location, this is the perfect place. However, this place is not well maintained and it's not a good balance between price and quality. The bathrooms and sofa beds really need to be updated. Think twice before staying here.

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

First and foremost I apologize for not exceeding your expectations. We do pride ourselves on being ahead of the curve and being responsive to our guests. We take your feedback to heart and are taking steps to remedy your concerns for yourself and other guests in the future. We have recently completely renovated over half of our bathrooms and we... More 

Bonita Springs, Florida
Top Contributor
181 reviews 181 reviews
31 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was such a great find. I was blown away by the size of the rooms. I had a one bedroom suite with full kitchen, living room and dining area. My hotel room was bigger than most NYC apartments!! Free wi-fi. Great free breakfast in the morning. This place is clearly worth paying a bit more, especially for families. The... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay, your positive feed back and for sharing your experience with us! We are so happy that you had a pleasurable time. It is an honor to have served you. Sam will be so happy to read your review as is management. Thank you for mentioning Sammy's service to you! Please let me know when you... More 

Caracas, Venezuela
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great option for a family trip to the big apple, plenty of space and the privacy of your own room, the breakfast at times is very crowded, but behind the hotel in 50 St. is a place called Luncheonette where they have amazing breakfasts even after 10 am., a good alternative when waking up late.

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay and for sharing your positive experience with us! We are so happy that you enjoyed your time with us. Please let me know when you are coming to NYC again so we can take super special care of you on your return. We appreciate your business and loyalty to our hotel and brand. Warmest Regards,... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice location walking distance to times square, huge rooms with kitchen and living room with all facilities, very neat and clean good breakfast overall very nice place to stay.Only draw back is the lift there is only one so takes little time,the staff is very courteous specially Mr Sharma at the reception.

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us and for your nice review. We were glad to hear you enjoyed your time with us. Thank you for mentioning Sam. We hope to see you again soon. Warmest Regards, Robert More 

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good clean and well furnished apartments, the location was brilliant only a short walk from the madness of Times Square and 5th ave, but the apartments were very well sound proofed so you could get back and catch your breath! The Rockefeller is also very near along with a sightseeing bus stop one block away at the Waldorf. My only... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying at our hotel and brand for this special birthday celebration. We appreciate your telling us about your experience with us. We are honored and humbled by your review. It was our pleasure to have served you. It is our hope to see you back one day soon. Thank you again! Warmest Regards, Robert More 

Questions? Get answers from hotel staff and past guests. Ask a question

365 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (155)
Viewed
Hotel & grounds (21)
Viewed
View from room (9)
Viewed
Bathroom (10)
Viewed
Room/suite (56)
Viewed
Dining (17)
Viewed
0:48
Videos (4)
Viewed
Other (38)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (186)
Viewed
One Bedroom Apartment King Suite (43)
Viewed
Restaurants and Bars (11)
Viewed
The Hotel (24)
Viewed
Two Bedroom Apartment King-Queen Suite (48)
Viewed
Two Bedroom Apartment King-Twins Suite (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay