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BEST WESTERN PLUS Hospitality House

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145 East 49th Street, New York City, NY 10017
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BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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827 reviews from our community

Traveler rating
    493
    270
    45
    10
    9
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466
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is excellent. Really good value with clean and spacious apartments. I've never stayed anywhere in New York with so much space and will certainly return. The staff went the extra mile - it was my mum's birthday and we arrived to find a card and small present. Such great service and my mum had a fantastic trip. Many... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your nice feedback. It is our honor to have served you. We are happy that your Mom liked her time here! We were glad to read that she enjoyed the little present and card we left her too. We hope you spend other special occasions as our guests or just make... More 

Bloomington, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed here for three nights while in NYC for a conference. My mother joined me, as well. We stayed in the one-bedroom penthouse suite. It was fantastic! The service was wonderful...every employee we talked to was very friendly and helpful. The suite was clean, the bed was comfortable, the bathroom and amenities were very nice. My mom slept... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and nice review. We are glad Mom enjoyed her time in NYC and the hotel. If your Mom is happy , then we are also happy. We hope you get to take a trip here again with her one day soon. Thank you for your kind words about our service too! Warmest Regards... More 

Dundee, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Central location Friendly staff Unlimited sufficient breakfast Clean and spacious rooms Children welcome Near Cental Park Near Times Square Near Grand Cental Station Near Rockerfellar Centre Near Radio City I would advise anyone to take advantage of the tour bus system 😃😃😃😃😃

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice feedback and for staying with us! Your outline is terrific! We hope to see you again soon! Warmest Regards, Robert More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best location and would have to be biggest size apartments in Midtown/Times Square. Walking distance to everything and a subway station is just around the corner.I have been staying at these accommodations for the last 9-10 years. Not interested in staying anywhere else.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Dear Paul, Always an honor and a pleasure to serve you. It was wonderful to see you again after a little break. We hope we get to see you more regularly again now that all is sorted out. Thank you for staying with us and for your kindness , always. Please let me know if there is anything at all... More 

Senior Contributor
34 reviews 34 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

So good we wouldn't stay anywhere else when visiting NYC! Service, exceptional there r so many staff who have been helpful it would be hard to say which dept was the best, as they all were! Accommodation exactly what we were looking for, spacious exceptionally clean and in the perfect location most importantly we all slept perfectly every night, what... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

No, thank you!,The pleasure and honor of serving you is ours. We hope to see you again soon on a return trip across the pond. Always at your service... Warmest Regards, Robert More 

Melksham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We didn't know what to expect when booking a apartment for 5 being sceptical, but we were presently surprised by the size of the rooms, clean well equipped and the friendliness of the staff. Great location!!

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your positive review and patronage of our hotel. We were glad to read you enjoyed your stay. We hope to have the pleasure of serving you again soon. Warmest Regards, Robert More 

Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There were 3 of us in my party; me, the older adult, and my 2 stepdaughters in their early 20s. I wanted to find a suite-type hotel so the girls could have their own room (so they could stay up as late as they wanted without me nagging them to be quiet so I could sleep.) This place was perfect... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice review and for your stay with us. We appreciate hearing about your experience. We were very happy to hear that is was comfortable for all. We were very happy to read that your stay was a nice one and you had a good experience. Thank you for the feedback to help us improve. We are... More 

Upper Hutt, New Zealand
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I can't say enough about the staff from Sam at the front desk to housekeeping, the team in the dining room just added to our stay in New York. We were there for 17days. Goos variety at breakfast which was a plus and the location for us was great. Everything was so handy. The people of NewYork were all incredibly... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your kindness in posting your comments here and for your stay with us. We are honored to have served you as our guests. Sam is a star and we will be sure to recognize his service to you as well as the rest of the staff. I can't say thank you enough. We hope you will come... More 

alicecanton
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

What a wonderful place to stay. Location was great and staff was excellent. The gentleman at the front desk was so helpful and wonderful to deal with. Made our stay a very enjoyable time. He upgraded our room and it was amazing. Held our bags the next day so we could walk around hands free. Just an all around great... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Wonderful to hear this and super great to have you stay with us. Thank you so much for being our guest and for posting your lovely experience here! It was our pleasure to have served you. We hope to see you again soon. Warmest Regards, Robert More 

New Braunfels, United States
1 review
4 of 5 stars Reviewed March 15, 2015

Room was upgraded to 2-bedroom suite upon check-in for price of roll-away bed per night ($20). Staff was very friendly and helpful. Location to Theater District excellent - walking distance to subway. Enjoyed the stay in this hotel, and would book it again.

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for being our guest and for posting your experience here! It was our pleasure to have served you. We hope to see you again soon. Warmest Regards, Robert More 

Hotel Review Summarization

What travelers say

  • Times Square(5)
  • Street noise(4)
  • Very clean(3)
  • Living room(3)
  • Bedroom apartment(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Two Bedroom Apartment King-Twins Suite (60)

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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