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BEST WESTERN PLUS Hospitality House

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145 East 49th Street, New York City, NY 10017
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BEST WESTERN PLUS Hospitality House
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869 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I was in NYC for a work trip but my wife & two friends were travelling with us. Fortunately we were able to find out about this property that came standard with a pull out for our guests. There was ample room for all and the morning breakfast was basic but delicious.

Was this review helpful? Yes
kingswinford
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I took our two grown up kids for a trip to nyc and we found this hotel perfect for our needs, The spacious apartment was kept clean and well stocked by the excellent maids. Breakfast was plentiful with a few different items in rotation each day, Love the waffle maker. Breakfast room a bit small and cramped... More 

Was this review helpful? Yes 3
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your experience. It really made our day to read that the staff made you feel comfortable and at home. I will be sure to show them you review and recognize their efforts. We really appreciate your feedback. It was our pleasure to have served you and we hope you don't... More 

Penicuik, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Great sized appartment for our family of four, amazing location, and breakfast was always an added bonus, with the the golden touch and help from Mayran and Trudy, thank you ladies, flowers lovingly displayed, Tom "the Boss" quick to help with maintenance snags and reception staff always very pleasant, can't praise the hotel enough to help our special week in... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand . Also thank you for taking the time to write this "Fab" review regarding your recent stay at our hotel. It was great to read about Trudy and Tom. I will be sure to recognize their efforts by showing them your comments and thanking them personally. By telling us what... More 

Christchurch, New Zealand
Level Contributor
10 reviews
4 of 5 stars Reviewed 4 weeks ago

My friend and I stayed here for 2 weeks. Arriving at 2.00 am after 30 hours or so of air flights, we were met with a friendly welcome, swift registration and - best of all - a clean and very comfortable bed! This older apartment-hotel is superbly placed Midtown but away from the very noisy tourist areas - easy walking... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand . Also thank you for posting your nice experience here. It was great to read the staff provided you with excellent customer care. I will be sure to recognize their efforts by showing them your comments and thanking them personally, especially Trudy. It doesn't get better than her making you... More 

5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a 2-br suite with one king, one queen, plus kitchen and living area. We were very comfortable, and the street was quiet for NYC. We were very close to the Metro station, and we found a favorite bagel place nearby, Ess-a-Bagel. The staff was friendly & helpful. Thanks, Mr. Dana!

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand . Also thank you for completing the review regarding your recent stay at our hotel. We are so happy you had a nice experience and would return. I will be sure to thank Dana for his service to you. Great suggestion , Essa Bagels are delicious!! Your business is very... More 

Chamberlain, South Dakota
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My friend had stayed here last year with her sisters and Mother, so she suggested it for herself and me and two other women making the trip. It was perfect. Walking distance to everywhere was fine, breakfast was fine, rooms were awesome. I loved the Hotel, and I loved New York! I will be back.

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand . Also thank you for completing the review regarding your recent stay at our hotel. We are so happy you had a nice experience and would return. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how... More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A great base to stay in New York with everything within walking distance.Great apartments with plenty of room for my family of 5.separate double bedrooms bathroom kitchen and dinning room enabled us to order Chinese in a box just like of the TV ha ha!Kids loved it.Will defiantly go back and very helpful staff.

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

We are all happy to hear that you enjoyed your stay. Thank you for posting your experience here. We hope we have the opportunity to serve you again one day. Thank you for your patronage. Warmest Regards, Robert More 

Madison, Wisconsin
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

This is one of those hotels that you can't wait to write about. What a unique and charming accommodation for a family of 5! As many of the previous reviewers have noted, this place is like having your own large apartment in the middle of NYC. When we would arrive back at the hotel in the evening, it felt like... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for sharing your experience with us and for your stay. We are so happy you enjoyed your time here. It is our pleasure to have served you. Our gratitude for mentioning our service staff and our accommodation. . I will be sure to share this with the team and recognize their efforts. We hope to you can come... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015

Great value & location. Nice spread for free breakfast 7-10am with indoor & outdoor seating. Front desk very helpful & nice. Having a small kitchen very convenient for travel with children. Can rent baby cot for $25/day. Pull out sofa bed in living room okay for kids but not that comfortable. Window unit ACs in living room and bedroom strong... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your good experience here. We appreciate your feedback. It is extremely important for us to be fully engaged with our guest experience before during and after their stays with us. We are so happy to hear that the staff was service oriented and that you had a pleasurable time. We... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

This hotel was great in every aspect. You can tell that service is number one in their book! Each and every interaction with the employees was five-star! I would like to point out one extremely special employee named Sam. Sam gave us a lot of great advice on how to make the most out of my brief visit in NYC.... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you so much for being our guest. This is a splendid review to read. Thank you for taking the time to post it here. We were delighted and honored to hear your compliments. I will be sure to recognize our staff that made you feel at home and was glad to hear you were comfortable in our suites after... More 

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Two Bedroom Apartment King-Twins Suite (60)

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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