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BEST WESTERN PLUS Hospitality House

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145 East 49th Street, New York City, NY 10017
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BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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841 reviews from our community

Traveler rating
    500
    276
    46
    10
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great place to stay in NYC. Had some issues with the pullout bed being uncomfortable, the TV didn't work initially, it turned out that it was unplugged so the unit had to be moved. We also had some issues with the safe not working. Each time we faced an issue, there would be someone at the door in minutes to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and Best Western brand! A second visit is terrific! We are honored to be your NYC home base. We are happy to read that you think the hotel is " Great place to stay in NYC" . I was glad to se our staff was quick to respond to any concerns. I... More 

Palm Springs, California
Top Contributor
55 reviews 55 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

a nicely kept hotel in mid-Manhattan offering a full breakfast for it's guests. It's a good place for families &/or friends traveling together since it has a kitchenette w/fridge, microwave & cooking utensils. Bathrooms are clean & large as our the bedrooms. All & all, a good place for a New York city experience!

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and this nice feedback. It was our pleasure to have served you and we are glad you found the suites comfortable and the location central to all that there is to do and see. We hope we have an opportunity to serve you again one day. Thank you again for your patronage. Warmest... More 

Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were a group of 6 ladies who rented the two bedroom apartment for 3 nights. The location was perfect! Very easy to walk to all the sights. We loved the daily breakfast and truly was impressed with how large the living space was.

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice review and stay with us. We have hosted many lady groups and we seem to be well suited for that. We are honored to have served you and are glad it was a nice experience for all. We hope you can come see us again one day. Thank you for your kindness and stay with... More 

barrett, mn
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

if you have the right combination of people, you can't beat this converted apartment building when visiting new york. the two bedrooms have a living room with dining area and a galley kitchen (like i said, it's a converted apartment). it is great to have a place to relax when you aren't out and about and a fridge to keep... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and stay with us. Our team was happy to read that you enjoyed your time with us and were comfortable for your Big Apple visit. We hope to see you again someday and it was an honor to have served you. Warmest Regards, Robert More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at these apartments on both of my visits to New York i would highly recommend them although might be a bit pricey unless you go with a group that can break down the cost per apartment. We like the fact that there was a large lounge to sit and chat and a kitchen to make drinks after... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and loyalty to our hotel and brand. We hope to see you again in the future. Warmest Regards, Robert More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We travelled as two couples to celebrate special birthdays (The two girls turning 60!). We were truly amazed at the spaciousness of our two bedroomed apartment. It was perfect for us - very clean and comfortable. We could not fault the breakfast - it was an excellent start to the day-and we had no trouble getting a table when we... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Happy Birthdays! Thank you for staying with us and for your feedback. Our team was very happy to hear you had a nice experience and would like to return none day. Thank you again. We hope to see you soon. Warmest Regards, Robert More 

Helsinki, Finland
Top Contributor
50 reviews 50 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The main reason why whe booked this was that we needed an apartment for extended family and wanted to walk around as we had a baby with stroller. The room was just what we wanted and breakfast was excellent (for NY standards). With a small child it was nice to take the breakfast back to the room. From the 4... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand. We are happy to hear you had a good experience and would return one day soon. We hope to serve you on your visit once more. It was our honor and privilege to have served you and your family. Warmest Regards, Robert More 

Horsham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'm not a fan of the standard 4 to 5 star hotels, I find them so impersonal, so when I organised my wife's 50th with our two 20 something girls I looked for an apartment or a boutique hotel. This hotel was recommended to us by The Flight Centre and it did not disappoint.. The staff were fantastic, we were... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Wow thank you for staying with us and the honorable mention. The pleasure is ours to serve you and make occasions like yours extra special. We are honored that you choose our hotel to celebrate. We hope that you will return one day and we will have the opportunity to mark other occasions in the future. Thank you again for... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

The biggest quality of the hotel is its location, everything is close by metro which is just a couple of streets away. The hotel itself was ok. The staff was extremely friendly. Although there are a few weak points. The sofa bed was super uncomfortable, and the 'restaurant' wasn't enough large to allow everyone to ha e a proper table... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your feedback and for your stay with us. We do offer mattress foam memory toppers upon request for the sofa beds. The breakfast has limited seating and it is difficult when everyone comes at the same time. Admittedly we are very limited for space in NYC. We do provide trays so people can take the breakfast to... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a 2 bedroom apartment, plenty of room for the four of us (and all of our shopping). Comfortable beds and a good buffet breakfast. Perfect for families and mine appreciated the free wifi. Location is good, about 10 minutes walk to grand central staton and the shops of 5th Avenue. Fifteen minutes walk to time square.

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us and for your feedback. We are happy you enjoyed your stay and we hope to see you again someday soon. Warm Regards, Robert More 

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