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BEST WESTERN PLUS Hospitality House

3.0 of 5 145 East 49th Street, New York City, NY 10017
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Certificate of Excellence 2014
BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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808 reviews from our community

Traveler rating
    479
    265
    45
    10
    9
See reviews for
455
76
15
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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    (187)
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Rockhampton, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Although the weather was freezing outside during our stay in mid February 2015, it was always nice to come back to the BW Hospitality House at the end of the day. Highlights: Great location near everything Older, but very spacious and comfortable room for 4 adults Excellent breakfast provided each day that kept us warm til lunch Very hospitable staff,... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for staying with us and for posting this nice review of your experience during your visit. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More 

Bedford, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel in nice area of Manhattan. The entire staff went out of their way to make our stay very comfortable. It was wonderful to have a full size apartment to stay in - almost like being at home. The neighborhood had many great restaurants just steps away.

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for this nice review and for your stay with us. We value your business and appreciate that you took the time to tell others about your good experience. We hope to see you again soon. Thank you again! Warmest Regards, Robert More 

Dublin
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week with my 2 kids. It was an excellent choice, spacious / warm (considering the cold outside), location and breakfast in the morning was a godsend. Rooms were serviced each day and no problem with the lift at all, from previous reviews it seemed to be an issue. Dining area is small but nearly always... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and for your stay with us. It was our pleasure and honor to have served you! We were very happy to hear that it was enjoyable experience for all. We hope to see you again soon! Warmest Regards, Robert More 

Preston, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

A great place to stay. Made up of large apartments with a sitting room, bedrooms(1 or 2), kitchen and bathroom. Nice breakfast included in price. Wifi and TV, Clean and well serviced and centrally situated. Quaint central heating, obliging staff and a great manager in Robert.

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and for your visit with us. It was a distinct pleasure to have served you! I am honored and humbled by your comments. We try our best to have our guests feel as though they have the comfort of home. The whole team was glad to hear that an enjoyable experience was had by all.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the best stay in our two bedroom app with kitchen. Dining area. Lounge room TV in all rooms lovely staff close to everything mid town great place to stay if the Aussie dollar is good but NYC. Is very expensive anytime . Cleaned suites daily was great .

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your feedback and for your stay with us. It was an honor to serve you! We were very happy to hear that you enjoyed your stay. We hope to see you again soon! Warmest Regards, Robert More 

Airdrie, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in September 2014 in the run up to our wedding, and we couldn't have been more pleased. The apartments were ridiculously spacious; comfortably accommodating 6 adults with ease. Having a buffet breakfast each morning was a godsend, and the welcome snack basket in the apartment was particularly appreciated! Despite all of the reviews that I had read... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

First of all, congratulations on your nuptials. Wishing you many, many years of health and happiness. We are so happy and honored that we were able to be your hotel of choice for such a special event in your life. It was great reading your beautiful review and comments! Thank you for staying with us and for taking the time... More 

Sheffield, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Studied long and hard to find the perfect place for our stay, this is quite a find. The apartments were huge, clean and comfy. They are cleaned every day and we felt at home here. Excellent location, near to Central Park, Grand Central station, Chrysler building and Rockefeller. Near to 5th avenue shopping. The breakfast was filling, sometimes the choice... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and for your stay with us. It was our pleasure and honor to have served you! We were very happy to hear that it was enjoyable experience over all. We are glad to hear you that you would come back to stay with us again. Your business is very important to us and we value... More 

Gainesville, Florida
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I visited New York and stayed at this hotel October 23rd-October 28th 2014. Working at a Best Western in Florida I've been spoiled and have come to have certain expectations and this hotel exceeded every one! The front desk staff were friendly the entire stay and were great about storing our luggage prior to check in and... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Congratulations!! We are so honored to have served you for this very special event in your lives! Thank you for staying with us and for your review. We hope to see you again someday as mentioned in your posting to return. Your business is very important to us and we value your feedback. By telling us what you liked about... More 

hull
Contributor
16 reviews 16 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again this hotel/apartment exceeded expectations this time we had penthouse with a lovely balcony .the breakfast was first class and saved us a small fortune meaning all the more to spend on shopping Sam was the perfect concierge again booked us on trip to Woodbury commen same price as port authority and was picked up just round corner from... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your loyalty to our hotel and brand. It is our pleasure to serve you. I will be sure to thank Abdul and give him two pats on the back, one from you and one from the hotel management. He is a gentleman and he espouses our hospitality ethic. I will also recognize Sammy for his efforts as... More 

Culpeper, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This suite hotel was the perfect place to stay. The rooms were exactly the size/quality portrayed on the website and the rate was reasonable. We will definitely choose to stay here on any future trips we make to NYC and will recommend to anyone else we know is making a trip to NYC also!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for allowing us to serve you for your NYC visit and for your feedback. We are very happy you enjoyed your stay and we hope to see you again soon for your next NYC experience! Warmest Regards, Robert More 

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Hotel Summarization (Beta)

What travelers say

  • Very clean(6)
  • Bedroom apartment(5)
  • Times Square(5)
  • Street noise(4)
  • Living room(4)
  • Friendly and helpful(3)

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Best Western, Priceline, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your BEST WESTERN PLUS Hospitality House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York
Hotel Style:
#46 Family Hotel in New York City
#83 Business Hotel in New York City
#183 Romantic Hotel in New York City

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