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All 453 New York City hotels

BEST WESTERN PLUS Hospitality House

3.0 of 5 Hotel   |   145 East 49th Street, New York City, NY 10017 (Manhattan)
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Ranked #63 of 453 Hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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723 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Edinburgh
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 3rd stay at the Hospitality Suites, I can't see me staying anywhere else when I come back (and I'll be back soon!). Apartment spacious, kept immaculately clean, breakfast an added bonus. Staff friendly and helpful especially Sam and Dave. All major landmarks and shops within easy walking distance and great reasonably priced restaurants just a couple of... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here two weeks ago and didn't want to leave. Very spacious apartment and super clean. Sam and David extremely helpful and knowledgeable on New York and directed us to fantastic places to eat. Tickets booked for excursions and an SUV to take us to JFK. Nothing was too much trouble. It was a fantastic trip made better staying at... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my staff at ths hotel. haing a full kitchen was a nice touch. I feel that it was in a nice part of town with good access to the tourist sites. The room was very claen and the front desk staff was helpful and knowledgeable. There was free breakfast which was conveinent. I appreciated that free internet and... More

Review collected in partnership with Best Western

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice review and stay at our hotel! We hope to see again soon!! Warmest Regards, Robert - General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a family trip to NYC - our first time in this amazing city. Originally looked for a hotel with a central location a priority. Our travel agent recommended this as an alternative and we were delighted she did. The 2 bed apartment was spacious and provided an excellent base for our family of 4. Rooms were clean... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice review and stay at our hotel! We are very glad you liked your time with us. I really appreciate your feedback and suggestions. This helps us to improve. We hope to see again soon!! Warmest Regards, Robert - General Manager More

Montreal, Canada
Top Contributor
101 reviews 101 reviews
43 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Built as an apartment building, so you can imagine the sizes of the rooms. We were four of us in a two bedroom apartment with a tons of space (floor, closet, drawers), two tv's, kitchen with full appliances (didn't really need for this trip but still appreciated), very clean (including the fact it was hardwood flooring and not carpeted floors),... More

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your nice comments here. We are so happy you enjoyed your time with us! We are honored to have guests that appreciate what we offer. The credit for the great service belongs entirely to our staff. I really appreciate each and every one of them for what they do here. Thank... More

Rancho Murieta, California
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very small, boutique like hotel. Rooms are older but clean. Bedding is very nice and beds were very comfortable (for hotels). It was quite cheap when compared to other hotels as centrally located as this one to Times Square. We rented the 2 bedroom suite. It came with a sofa bed as well. Family of 4 (kids age 25 and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us , your positive review. The demolition of a nearby building should be completed soon. It is more than 3/4 done. New York City is always in a state of change and growth it seems. We hope to see you again soon!! Thank you again for staying with us Warmest Regards, Robert More

West London
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stayed for a week in June and couldn't have been more pleased with our choice. Our apartment on the 9th floor was extremely spacious, well appointed, with TVs everywhere and very effective aircon. The location is ideal in a smart sector of the city, right next to the Waldorf Astoria. We loved the neighbourhood around Lexington Avenue / 3rd... More

Was this review helpful? Yes 3
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for telling us about your experience here. We appreciate the feedback and are glad you would come again. We have installed double windows and glass in all of our one bedroom apartment suites this month and we are now taking proposals to also install that in the front of the building. We... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

This hotel is a good value and a good location for family vacations. The rooms are former apartments and are very large and functional, but not luxurious. The space was perfect for our family needs. The sofa bed and rollaway were not comfortable but a pillow top cover suggested by the front desk helped make the sofa bed a little... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for sharing your experience here. We appreciate the feedback to improve. I am glad the memory foam helped make the sofa bed more comfortable and that you enjoyed your stay. We hope we see you again in the future. Thanks again! Warmest Regards, Robert More

Fairfax, Virginia
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 21, 2014

Very surprised at how huge the suites were! NYC rooms are usually smaller than many other towns, but these suites were bigger than my apartment! Beautifully decorated, comfortable and quiet! The staff was very nice and helpful. Needed help with the safe and tv remote, the maintenance engineer came to our room an showed us (very patiently) how they worked!... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for letting us know about your stay. We are glad you found the apartments large and that you enjoyed your stay with us. We hope we have the opportunity to serve you again in the future. Warmest Regards, Robert More

Grenoble, France
Top Contributor
88 reviews 88 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 18, 2014 via mobile

Conveniently located but very tight in all respect, lobby, breakfast room and even the flat if ok in size is a bit missing natural light in the lower level, we were at 5th, on advise of the travel agent took a 1 bedroom for 4 as there is a sofa bed in the living room, terrible mistake, impossible to sleep... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay and for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(7)
  • Very clean(6)
  • Bedroom apartment(5)
  • Street noise(4)
  • Living room(4)
  • Rockefeller Centre(3)
  • Great location(3)
  • Friendly and helpful(3)

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York

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