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BEST WESTERN PLUS Hospitality House

3.0 of 5 145 East 49th Street, New York City, NY 10017
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Certificate of Excellence 2014
BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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745 reviews from our community

Traveler rating
    439
    247
    44
    6
    9
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417
67
13
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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    (745)
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    (187)
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    (198)
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    (166)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here 20-24 Oct with two teenagers. We stayed in Penthouse A which is the one used in the photos on the site and on here. Chose this property to get two bedrooms rather than having to pay for two separate hotel rooms with no guarantee of them being together. Hotel was excellent. Staff were all helpful and knowledgeable. Room... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed oct 1-5th with my dad for his 65th birthday. Got to the hotel early and the room wasn't ready not a big deal but when check in time came they upgraded us to a 2br suite! Huge apartment like rooms with all the comforts of home. Alittle nosiy but hey it's NYC. Breakfast every morning and a great staff.... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Happy Birthday Dad!! Had I known we would have sent him a card and some chocolates. Thank you for staying with us and for your review. We look forward to your next visit!!! Thank you for choosing our hotel and brand!!! Warm Regards, Robert More

Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family trip took us here. Spacious two bedroom apartment. A little dated but still good. Be aware there's a lot of street noise but we slept through it no trouble. Easy check in late at night. Breakfast provided in downstairs lounge quite good although plastic cutlery and plates could be upgraded to the real thing. Reception staff very good.... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your suggestions. Our team was happy to read you had a good experience here. We have considered using plates and silverware for the breakfast but we haven't the space to keep it or offer it. Our kitchen is very small and only for preparation. We are limited in NYC in terms... More

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, 1 block away from Waldorf Astoria and well placed for Midtown attractions. Nicely laid out with way more space than comparable hotels, well equipped and spotless. Fully equipped kitchen was good although hardly used as the breakfast spread (included) sets you up for the day. Staff from reception to breakfast and housekeeping couldn't be more helpful. Apt would... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for being such fab guests! We appreciate your patronage. Thank you for relaying your experience here and we look forward to your return visit. Please consider us , not a hotel, but your home in NYC! Thank you again!! Warmest Regards Robert More

vancouver, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Penthouse suite with wrap around balcony! Beautiful! Super comfortable beds and great for families!Not much room for luggage storage in locked room so check in bags early. Overall great experience.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and your review. We hope to add another chest of drawers there soon. We appreciate your patronage of our hotel and brand. We hope to see you again soon. Warmest Regards, Robert More

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my family. The apartment we stayed in was was nice and a good size but as others have said, its pretty noisey at night but there is complementary ear plugs available. The breakfast in the morning is excellent, range of cereals, rolls, pastries, bread, waffle maker and a selection of hot food so sauages and omlettes or... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your review and stay with us! We were so glad to hear you liked our hotel and the hot complimentary breakfast. As mentioned in an earlier post we will be getting double windows by early next year in our two bedroom apartments and all of our one bedroom apartments already have double windows to reduce the street... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Having just got back from a 5 day stay here, with a group of girls, these apartments are excellent, great size very clean and everything you would need for a very enjoyable stay, even had a complimentary basket In the room of water, crisps, milk etc. Lovely breakfast included which had hot/cold drinks, pastries a selection of hot food, 24... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

So happy to read that you enjoyed your stay and service. Thank you for your business and we hope to see you again in the future!! Yours in service Robert Gaeta More

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 22, 2014

A nice, small hotel. We spent a couple of nights here to meet friends who shared a suite. All enjoyed our stay. Great neighbourhood, very clean, good breakfast and excellent staff. Funny when I lay on the bed for a rest and all of a sudden there were contractors walking by the window - it must have been quitting time!... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and your positive review. We are glad you enjoyed your stay. The parking garage behind us was being taken down and now the work is mostly complete. There was scaffolding there with workers. We hope to see you again in the future. Thank you again. Warmest Regards, Robert Gaeta More

KENT
Top Contributor
61 reviews 61 reviews
13 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed September 21, 2014

Myself and 2 friends stayed here for 7 nights. Found the apartments very comfortable and clean. Had a double bedroom, lounge with seatee that turned into a double put you up bed. Kitchen with dishwasher, microwave, fridge and basic crockery. Even had a complimentary basket on arrival with water, crips and biscuits - what a nice unexpected gesture. Both bedroom... More

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

What a wonderful read this was. Thank you for your stay and nice feedback. We loved reading this. Especially about Eddy and Dana. I will be sure to acknowledge their efforts in serving you. I hope you have the chance to return someday. Thank you again for your kindness and patronage. Warmest Regards, Robert Gaeta More

redditch
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 18, 2014

we stayed here 4 nights from 11 September 2014 and it was a very enjoyable stay in our sixth floor two bed apartment.....we thought we were only getting accommodation but were happy to be told we got breakfast included which was good and plentiful with plenty of choices....excellent juices, bacon, sausages, eggs etc etc very friendly and helpful staff.....the apartment... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your nice feedback. Thank you for taking the time to write about your experience. Thank you for staying with us. It was our pleasure to have served you. We hope to serve you again someday soon! Warmest Regards, Robert Gaeta More

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Hotel Summarization (Beta)

What travelers say

  • Times Square(7)
  • Very clean(6)
  • Bedroom apartment(5)
  • Living room(4)
  • Street noise(4)
  • Rockefeller Centre(3)
  • Great location(3)
  • Friendly and helpful(3)

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York

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