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BEST WESTERN PLUS Hospitality House

3.0 of 5 145 East 49th Street, New York City, NY 10017
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Certificate of Excellence 2014
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BEST WESTERN PLUS Hospitality House
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BEST WESTERN PLUS Hospitality House
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775 reviews from our community

Traveler rating
    456
    257
    44
    9
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432
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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    (187)
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west mids
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Its our second visit to this superb hotel, ideally situated with very helpful and friendly staff who can't do enough for you. Its like being at home the rooms are so spacious and comfortable. We will hopefully be back, a big thank you to Robert and his team on doing a fantastic job

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Waterford
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent location for our family of 5. Apartments are large, which gave us space to breathe. Generally very comfortable, lounge furniture a bit dated. Staff all very helpful. Breakfast was good, although choice is a bit limited and you would want to like your carbs! All day coffee a nice touch. We were on 9th floor and noise was not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you very much for your stay with us and for posting your experience here. We use your suggestions to improve. Our brand will be coming for a design visit soon to see about your observation of in room styling. The pleasure was/is all mine to help you sort out your plans in advance. As mentioned in prior posts ,... More 

Sydney
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I concur with David D however we had a one bedroom apartment and was very reasonably priced for the amount of space and amenities we had.. The room was modern and clean. The staff was extremely helpful and professional and full marks to Sam you looks after the desk week nights. Breakfast area is small but provisions were supplied to... More 

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you very much for your business and for sharing your good experience here. We appreciate your feedback and we hope to see you again soon. HAPPY HOLIDAYS! Warmest Regards, Robert More 

Booleroo Centre, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

The service is excellent, knowledgeable and friendly. The apartment suited our family of six and was big enough, despite our use of the sofa bed and two rollaways. The beds were very comfortable, the rooms warm and the whole place clean as a whistle. The bathroom is a good size, the living room and kitchen and bedrooms are all quite... More 

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us. It was nice to hear you had a good experience. . We use these comments to improve. We appreciate your business and we hope to see you again soon. As mentioned the double windows in early 2015 will help to alleviate the sounds of the city you can hear. HAPPY HOLIDAYS! Warmest Regards,... More 

Kristiansand, Norway
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Great rooms for family or for a group of friends. We were 4 friends, and had to bedrooms. The room was BIG. It was very nice to relax in the room after a day in NY, before you go out again for the night. Everything is within walking distance. Staff great. The only problem about the rooms is that the... More 

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you very much for your stay with us and for posting your experience here. We will have another set of sound proofing windows installed by January 2015. Our one bedroom apartments already have them in the bedrooms, They are being fabricated now for the rest of our bedrooms. We are grateful for your business and we hope to see... More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed at the Best Western Plus Hospitality House on E49th St Manhattan NY 3 times now and it seems to get better each time. Traditional NY Apartment style rooms with kitchen, lounge/dining area, separate bedrooms with super comfy beds. Whilst it is not the most modern hotel, it is clean, neat, comfortable and the location is perfect right in... More 

Was this review helpful? Yes 2
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you very much for your stay with us and for posting your good experience here. We appreciate your business and we hope to see you again soon. HAPPY HOLIDAYS! Warmest Regards, Robert More 

Albany, United States
1 review
5 of 5 stars Reviewed 1 week ago

The suite we stayed in was essentially a large two bedroom apartment and was very reasonably priced for the amount of space and amenities we had. No better value to be found in Manhattan. The room was modern and clean and the staff was extremely helpful and professional. Highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us. We appreciate your loyalty to our hotel and brand. We were glad you enjoyed your stay and experience with us. We look forward to seeing you again soon. Happy Holidays! Seasons Greetings! Robert More 

2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is close to fine dining and transportation (Grand Central Station). Our room was nicely decorated and with all the amenities. I just love the hotel's petite corridors and wall art. The staff is very friendly and courteous.

Review collected in partnership with Best Western

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay. We appreciate your business. We are grateful that you are sharing your experience by posting it here. We hope to see you again some day soon. Happy Holidays. Warmest Regards, Robert More 

Gardner, KS, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great family hotel, easy access to subways. Elevator can be a little slow but no problem once you get used to it. Very helpful staff, parking garage was close and very reasonably priced. Good breakfast and excellent pizza/sub shop next door.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your review. We hope we have the opportunity to serve you again in the future. Thank you again! Happy Holidays! Warm Regards, Robert More 

Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a two bedroom apartment with our friends on a recent 30th birthday celebration trip to New York. All the staff on the reception are friendly and helpful, they gave us recommendations on where to go and what to do and places to eat nearby. The room was comfortable and clean and has everything you need - TV's,... More 

Was this review helpful? Yes 3
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review

Thank you for your stay with us and for your review. Also thank you for the cake and liquor. We are installing double windows in the front two bedroom apartments this January. Our one bedroom apartments already have them. We appreciate your feedback as this helps us to improve. We hope we are able to serve you again . on... More 

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Hotel Summarization (Beta)

What travelers say

  • Times Square(7)
  • Very clean(6)
  • Bedroom apartment(5)
  • Living room(4)
  • Street noise(4)
  • Rockefeller Centre(3)
  • Great location(3)
  • Friendly and helpful(3)

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hospitality House 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York
Hotel Style:
#33 Green Hotel in New York City
#47 Family Hotel in New York City
#90 Business Hotel in New York City
#218 Romantic Hotel in New York City

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.