I went to NYC with my wife and daughter (three adults). We had prepaid for a suite that could accomodate three people. When we got there they had already given out all of the suites and acted like they were doing us a favor by giving us two rooms instead. The rooms were the size of a shoebox. The three... more

Stumpled upon the hotel after my hotel I usually stay at was sold out. The hotel is new ! Its right around the corner from Times Square. The beds were very comfortable and the Staff very helpful. Great shower.. I will be coming back and would recommend the hotel to all my Texans... The internet was free saved me $10... more

First, on the web site did not mention anything about going into renovation, so that was our surprise on the arrival date. Honorable hotel always mention this minor detail, especially if the hotel looks like garbage. The staff without any exception is very rude, they treat you like garbage. Rooms are small which we knew it already since this is... more

I was a little cautious about staying here because I had read several poor reviews of this hotel. However, I was only going to be in NYC for one night and I wanted a relatively cheap place (I paid about $180 after taxes) close to the Gershwin and Times Square, so it seemed a good fit. At first, it took... more

We were disappointed with the room service, lack of internet access and very limited lift availability due to the lobby renovation which itself seems somewhat disorganised. I would however stay there again as I feel sure that management is aware of the shortcomings. Unacceptable levels of room service is countered by excellent Reception staff who deserver medals for putting up... more

Great location (in Times Square), not that expensive but they had some constructions going there. Everything was great apart from the fact they forgot our reservation and we change room after the first night (from non-smokers to smokers) but the first night room was better than the reservation one. more

We stayed here a year or two before and the experience was not so good this time. The location is excellent, right off of Broadway in the theatre district. We had an "executive suite" which was a large room and a smallish bathroom. The room had been redecorated recently with a king size bed and a sofa bed, that were... more

Quite small room (with a closet) but clean and new (the bathroom was oldish but clean). Location is THE BEST!! Very easy to move yourself everywhere and we (two girls) felt safe moving there around 10-12pm. The lobby is under the renovation (didn´t bother us). The hotel will be beautiful after it, and we will go back definitely!!! :) more

The hotel, which is located in Times Square, was nice and the staff was helpful. Our room and bath were newly renovated. There was just enough of space for two people on the go! Lots of work was being done in the lobby, but it wasn't a big deal b/c our vacation wasn't centered around the lobby. Renovations should be... more