Spent 8 nights here in April 2013. I see that many recent reviews are highly negative. Coming fresh from this hotel, here are my thoughts. First impressions were very good. The lobby is large, modern, "designer" with interesting lighting and a large fish tank, and very helpful staff. Stayed on the 11th floor. Room was normal. Do not believe the... More

This hotel was terrific. Service and staff were attentive and quick with any of our requests (we had the mini bar emptied in our room so we would avoid temptation and store other items in the fridge). The rooms were clean, the beds were SUPER comfy and the extra touches (oranges on our pillows at night) was super impressive. We... More

Reading some negative reviews on this place made my want to write a more positive one. We stayed here last week for 4 nights on our honeymoon and really liked the hotel. From check in, they upgraded us to a king size room as we were on honeymoon and were nothing but friendly and welcoming. The room itself wasn't huge,... More

Staying at this place 5 days. Paid $1300 - gave me a room that was still being cleaned at 3 pm. so small- my suitcase barely fits. Refused to give me a bigger unless i pay another $30 a night. Rooms looks decrepit - 25yrs old. Elevators painfully slow and always filled with personel with carts..... avoid this place if... More

If you are looking for a place to shower, no problem. But forget sleeping. The acoustic isolation is so terrible that the sound level is the same with the window open or closed. Considering the noise level in New-York : Good luck. I tried to sleep my Bose noise canceling headphones. Impossible to get the room to a comfy temperature.... More

I went here with my boyfriend and friends of ours who were a couple, we meant to stay at Dream downtown and accidentally booked at midtown (the rest of our group was at downtown, two other couples). When we realized the mistake (within minutes of booking) we were told we could not switch hotels even though there was availability at... More

This was an excellent hotel experience. I felt the rooms were a good size for NYC. Bathrooms were beautiful. Front desk and concierge were very helpful and friendlt. The roof top bar was awesome. Only a few blocks from time square and central park. Great restaurants nearby including the Carnegie Deli. I plan on staying there again soon.

My husband and I reserved one of their standard rooms for our recent three-night stay in NYC. Upon check-in, a staff member warned us that our room was on the 13th floor, literally right underneath the nightclub. He said it would be loud until 4am, but they had no other rooms at that rate. Our only option if we didn't... More

Room was adequate. Actually quite quiet and dark for sleeping. I was unhappy with the level of cleanliness. The mirrors were dirty above eye level as were the towel storage racks. The perimeter of the room, an inch out from the wall had not been vacuumed in a good long while. As we walked to the elevator, the entries to... More