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All 446 New York City hotels

The Plaza Hotel

5.0 of 5 Hotel   |   Fifth Avenue at Central Park South, New York City, NY 10019 (Manhattan)
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The Plaza Hotel
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80%
Ranked #142 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
NewcastleKaren newcastle
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808 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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newcastle
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Went here in 2005 for my 40th birthday , service was outstanding rooms were fantastic , got upgraded to a giant suite , the hotel has been done out since and I have been back for a meal with my daughter to show her how fabulous it was .it so well situated right beside Central Park and all the famous... More

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Sag Harbor
1 review
5 of 5 stars Reviewed 2 days ago NEW

wonderful 2 day stay. Everyone made us feel at home but with more amenities. wonderful staff, room, decor. We would stay ay a Fairmont Hotel again again and again.. wonderful. Thanks for all. Regards, FPM

Review collected in partnership with Fairmont Hotels & Resorts

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Orange county
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Oh my word, it is. And it's me at the Plaza for Christmas. I feel like I'm in a movie. Just then, there is a knock at the door. You won't believe it. A real live butler, addressing me by name and title, holding a tray with a full ice bucket, bottled h2o and glasses. This place is beyond. But... More

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Singapore
Top Contributor
70 reviews 70 reviews
53 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked a 4 night stay in The Plaza, despite some of the reviews here, as it was simply an iconic place to stay. After a super long and tiring flight, I arrived at the hotel only to be told they overbooked and had no room for me for the first night! This was really disappointing to say the least.... More

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PlazaHotelManagement, General Manager at The Plaza Hotel, responded to this review

Dear Singap0reTraveller, Thank you so much for your post. I would like to begin by thanking you for your understanding of the situation. We are sorry to have disappointed you upon your arrival, yet are very happy that we were able to relocate you to another fantastic property. Being oversold is a rare occurrence, and while we do our best... More

Lisbon, Portugal
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent place to stay - wonderful, very confortable rooms, good location and amenities. the cleanliness should be improved. Not that it was unclean but we have experienced a lack of care in one of the days

Review collected in partnership with Fairmont Hotels & Resorts

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Belfast, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Firstly, I do not write reviews ever on hotels (good or bad) but as someone who uses tripadvisor a lot, I felt given how bad my experience was at this hotel I should share it. I have been fortune to travel to some amazing hotels for work and personal travel so feel I have an opinion on the standard of... More

Was this review helpful? Yes 3
PlazaHotelManagement, General Manager at The Plaza Hotel, responded to this review

Dear 813adl, Thank you for taking the time to post your review, we sincerely appreciate it. I understand you have spoken to our Hotel Manager regarding your recent experience and we thank you for sharing your feedback. More

Bath, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have taken a few days to write this review, but find myself still in disbelief as the experience was so poor. I will start with the 'ok's--the room was satisfactory. Large space, comfortable bed, but overall, very, very disappointing for the hotel's reputation and cost. Overall, needed a 'refresh' as there were bits of crumbling skirting, and overall a... More

Was this review helpful? Yes 2
PlazaHotelManagement, General Manager at The Plaza Hotel, responded to this review

Dear ant270, Thank you for letting us know about your experience. What you have described regarding the alarm and the missed wake-up call is completely unacceptable and for that we offer our sincere apologies. Please be certain that the safety and well-being of our guests is our top priority, and we take these matters very seriously. We would welcome the... More

Top Contributor
199 reviews 199 reviews
59 hotel reviews
432 helpful votes 432 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Last two visits to NYC we stayed at the Ritz Carlton Central Park. The Plaza is better in every way and that's saying something as the Ritz Carlton was very good. This was our first visit to The Plaza…..we always walk past it and thought we should give it a try. In the recent past we've also stayed at Trump... More

Was this review helpful? Yes 2
Michigan Center, Michigan
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago NEW

I have to say I do agree with some of the visitors poor comments. I recently had the opportunity to visit the plaza but didn't stay the night. The conditions at the front doors need improvement. I had tripped and fell on carpet that was curling up and a sign that marked it. Although I must say that the staff... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at The Plaza for my girlfriend's birthday and she became my fiancée on the trip! The hotel and staff couldn't do enough for us. This was the trip of a lifetime and it was perfect. The deluxe Rose suite is a great room, and the Rose Club brilliant for casual dining. We will be coming back!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
PlazaHotelManagement, General Manager at The Plaza Hotel, responded to this review

Dear Chris H, Thank you for taking the time to post your wonderful review. I would like to begin by extending my warmest congratulations on your engagement! We are thrilled to learn that you and your fiancee had such a perfect time and we are honored that we were a part of such a momentous occasion. We look forward to... More

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Hotel Summarization (Beta)

What travelers say

  • Central park(31)
  • Palm Court(14)
  • Room service(7)
  • Champagne bar(3)
  • Very friendly(3)

Additional Information about The Plaza Hotel

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in New York City
#87 Luxury Hotel in New York City
#134 Business Hotel in New York City
#156 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Plaza Hotel 5*
Reservation Options:
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Also Known As:
Plaza New York City
Plaza Hotel New York City

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