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All 452 New York City hotels

The Plaza Hotel

5.0 of 5 Hotel   |   Fifth Avenue at Central Park South, New York City, NY 10019 (Manhattan)
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Ranked #144 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sandy S Tampa, Florida
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960 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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A TripAdvisor Member
2 of 5 stars Reviewed today NEW

The Plaza Hotel is a trademark for NYC, but if I could give you a recommendation save your money and stay somewhere else. Although it is very beautiful (rooms are pretty) the service is nothing close then two stars. We arrived with the Bride who may I add we rented out 19 rooms total. When we checked in bellhops were... More

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Tampa, Florida
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My Husband and I frequent The Plaza about four times a year and look forward to it every time. We are always treated very well and they always do little things to make our experience better every time we travel there. We have had the same concierge there for years now and they always do a great job. Love the... More

Was this review helpful? Yes 1
London
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 days ago NEW

Very disappointing. There was nothing exceptional about this hotel. Staff were not particularly friendly, facilities were below average for a five star hotel, and the stay was not memorable. I would personally recommend another hotel when in NYC

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Miami Beach, Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at The Plaza for 4 nights our experience was nothing less then memorable. Everything about The Plaza screams rich history. From the second you step on the property to the moment you leave you are treated as royalty! If you have a chance to stay at The Plaza do so. Nothing short of amazing.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Tracy L, Hotel Manager at The Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your positive review. We are thrilled that you enjoyed your stay at The Plaza. We hope to welcome you back on your next visit to New York! Warm regards, Tracy Lowe, Hotel Manager More

Doha
1 review
5 of 5 stars Reviewed 5 days ago NEW

My favorite hotel in NYC, that my 4th time staying at the plaza hotel service is excellence room is excellence and money worth paying. I recommended that hotel the plaza to be best hotel in new york city

Review collected in partnership with Fairmont Hotels & Resorts

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Caythorpe, England
Top Contributor
132 reviews 132 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When we visited NYC on our honeymoon 25 years ago, we said if we came back we would stay here. So on our silver wedding anniversary we pushed the boat out and decided to spend our last night in NYC at the Plaza. We arrived 1 1/2 hours too early, so left our cases and disappeared for 2 hours. When... More

Was this review helpful? Yes 1
Tracy L, Hotel Manager at The Plaza Hotel, responded to this review

Dear Tricky273, Thank you for your post your review and sharing your experience with us. First and foremost, congratulations on your 25th wedding anniversary! We are honored that you chose to come back to The Plaza. I'm please to hear that you enjoyed your overall stay, in particular your guestroom and our colleagues at The Champagne Bar, however disappointed to... More

Kingston
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everyone was polite and courteous. Never waited long for any response or service. Hotel was super nice. Lots of nice detail. Many grand areas that greeted you at every turn. Right near central park. We both felt we were on cloud 9 the entire stay..

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Tracy L, Hotel Manager at The Plaza Hotel, responded to this review

Dear Kathy B, Thank you for your post, and congratulations on your recent marriage! We are delighted to hear that you enjoyed your stay and we hope to welcome you back again for many anniversaries to come. Warm regards, Tracy Lowe, Hotel Manager More

Aurora, Ohio
Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were actually spending a night in NYC before we officially started our Honeymoon in Iceland. I guess the honeymoon started early! The plaza hotel was beautiful. It felt line you were going back in time and connecting with all the hustle and bustle of times past. As we checked in the front desk said that since this is your... More

Was this review helpful? Yes 1
Tracy L, Hotel Manager at The Plaza Hotel, responded to this review

Dear Aaron G, Congratulations on your recent marriage! Thank you for taking the time to write your wonderful review. We are delighted to hear that you felt like the 'honeymoon started early' and that you had such a memorable stay. We look forward to welcoming you back in the future. Warm regards, Tracy Lowe, Hotel Manager More

Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beautiful old hotel. Slightly disappointed that the "view" part is condos - we looked out over other buildings. However, you're not in New York to sit in the room all day, so it's not a biggie. The location is perfect - walking distance to so much, and just over the road from Central Park. Staff were good, beds very comfortable... More

Was this review helpful? Yes 1
Tracy L, Hotel Manager at The Plaza Hotel, responded to this review

Dear Guest, Thank you for your post. We are happy to hear that overall you enjoyed your stay, in particular our central location, opulent bathrooms, and comfortable beds. I would like to take this opportunity to point out that our Breakfast service is competitively priced for our midtown location, though I will certainly share your feedback with the team. Thank... More

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Sometimes being at an amazing hotel is not enough. You usually expect to have the whole experience, and service does it all. At The Plaza, you will find that the staff is constantly pampering you with great attitude. They are always happy and willing to help your stay become one of the best experiences ever. Caudalie Spa being one of... More

Was this review helpful? Yes
Tracy L, Hotel Manager at The Plaza Hotel, responded to this review

Dear Monrod01, Thank you for sharing your comments here on TripAdvisor. It's great to hear that you enjoyed your stay, in particular our attentive colleagues and the wonderful Caudalie Spa. We look forward to welcoming you back on your next visit to New York. Warm regards, Tracy Lowe, Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • Central park(31)
  • Palm Court(14)
  • Room service(7)
  • Champagne bar(3)
  • Very friendly(3)

Additional Information about The Plaza Hotel

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Plaza Hotel 5*
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Also Known As:
Plaza New York City
Plaza Hotel New York City

909 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#30 Spa Hotel in New York City #85 Romantic Hotel in New York City #91 Business Hotel in New York City #95 Luxury Hotel in New York City #188 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Plaza continues its heritage of defining luxury with a newly renovated 282 room hotel designed to meet the highest and most demanding of standards. Discerning. Attentive. Discreet. Our luxury hotel in New York City offers its guests every indulgence and caters to every whim. Thoughtfully integrated in every room is a iPad that has been designed specifically for The Plaza guest to control room ambience, as well as to provide access to a vast array of concierge services. Guests have access to The Plaza's top of the line, ultra-luxury automobile, the BMW 7 Series, to explore New York City. Unmatched hotel services and amenities, enhanced by today's foremost technology, truly create a luxury experience nothing short of extraordinary. ... more   less 
Number of rooms
282

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Plaza Hotel and other travelers.
2 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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