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All 446 New York City hotels

The Plaza Hotel

5.0 of 5 Hotel   |   Fifth Avenue at Central Park South, New York City, NY 10019 (Manhattan)
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The Plaza Hotel
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80%
Ranked #142 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
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802 people have reviewed this hotel

Traveler rating
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    80
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217
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Singapore
Top Contributor
69 reviews 69 reviews
52 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked a 4 night stay in The Plaza, despite some of the reviews here, as it was simply an iconic place to stay. After a super long and tiring flight, I arrived at the hotel only to be told they overbooked and had no room for me for the first night! This was really disappointing to say the least.... More

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Lisbon, Portugal
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent place to stay - wonderful, very confortable rooms, good location and amenities. the cleanliness should be improved. Not that it was unclean but we have experienced a lack of care in one of the days

Review collected in partnership with Fairmont Hotels & Resorts

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Belfast, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Firstly, I do not write reviews ever on hotels (good or bad) but as someone who uses tripadvisor a lot, I felt given how bad my experience was at this hotel I should share it. I have been fortune to travel to some amazing hotels for work and personal travel so feel I have an opinion on the standard of... More

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Bath, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have taken a few days to write this review, but find myself still in disbelief as the experience was so poor. I will start with the 'ok's--the room was satisfactory. Large space, comfortable bed, but overall, very, very disappointing for the hotel's reputation and cost. Overall, needed a 'refresh' as there were bits of crumbling skirting, and overall a... More

Was this review helpful? Yes 2
Top Contributor
193 reviews 193 reviews
58 hotel reviews
430 helpful votes 430 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last two visits to NYC we stayed at the Ritz Carlton Central Park. The Plaza is better in every way and that's saying something as the Ritz Carlton was very good. This was our first visit to The Plaza…..we always walk past it and thought we should give it a try. In the recent past we've also stayed at Trump... More

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Michigan Center, Michigan
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

I have to say I do agree with some of the visitors poor comments. I recently had the opportunity to visit the plaza but didn't stay the night. The conditions at the front doors need improvement. I had tripped and fell on carpet that was curling up and a sign that marked it. Although I must say that the staff... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at The Plaza for my girlfriend's birthday and she became my fiancée on the trip! The hotel and staff couldn't do enough for us. This was the trip of a lifetime and it was perfect. The deluxe Rose suite is a great room, and the Rose Club brilliant for casual dining. We will be coming back!

Review collected in partnership with Fairmont Hotels & Resorts

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at The Plaza for several days. Upon check in I was traeted very well, sadly things went downhill from there on in. Our Suite was poorly maintained, so much so that TRASH remained in place from a previous guest and was still there upon OUR check out. The vaunted iPad system didn't actually control the... More

Was this review helpful? Yes 5
London
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having originally spent a night at the newly opened Quin we decided that we preferred the old world charm and spaciousness of the Plaza. although our room was of a significantly lower level at the Plaza it was roomier, more welcoming and had far better closet and cupboard space. The place exudes old style hotel class and the staff are... More

Review collected in partnership with Fairmont Hotels & Resorts

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Bismarck, North Dakota
Contributor
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at The Plaza mid March and it was AMAZING to say the least. Excellent customer service. Every staff member was very helpful and polite. The place is immaculate. We stayed in an Edwardian Suite with a partial view of Central Park (bridge and pond view). The room was spacious and had 1.5 baths. The Plaza is in a... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Central park(31)
  • Palm Court(14)
  • Room service(7)
  • Very friendly(3)
  • Champagne bar(3)

Additional Information about The Plaza Hotel

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in New York City
#87 Luxury Hotel in New York City
#134 Business Hotel in New York City
#156 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Plaza Hotel 5*
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Also Known As:
Plaza New York City
Plaza Hotel New York City

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