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All 451 New York City hotels

The Plaza Hotel

5.0 of 5 Hotel   |   Fifth Avenue at Central Park South, New York City, NY 10019 (Manhattan)
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Ranked #129 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
None N None
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909 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

The Plaza Hotel is beautiful! Our room was lovely and spotlessly clean. Exceptional customer service. Great location off Central Park. Many food options with 2 lounges, restaurant and Todds English Food Hall with countless options. Great room service. Surly door service-made up for with great interior service.

Review collected in partnership with Fairmont Hotels & Resorts

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Edinburgh Scotland
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There is an excellent reason why it's called "THE" Plaza because it is so different from any other similar named hotel. From the moment you are greeted by the Doormen to walking through the front door you will be impressed by the grandeur & elegance of The Plaza. Entering the Palm Court is a relaxing experience in itself with the... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel is amazing. From the moment you walk in everyone is there for your needs. The only down side be careful of room service charges. Otherwise I had a wonderful experience. The rooms are spacious and well appointed.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My fiance & I stayed here last Christmas eve after always seeing it in Home Alone lost in New York. As It was my dream to have a white christmas it only seemed right that we stayed at The Plaza Hotel on Christmas Eve. This hotel did not disappoint! The rooms are beautiful! We ordered room service dinner which was... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel, very elegant room. Beautiful views of Central park, stylish decor, in-room iPads to control lighting and temperature. The bathroom is beautifully designed, with Caudalie amenities, bathtub and fluffy bathrobes. Housekeeping was great. However, I think kind of lack some special touch, like fresh flowers or a welcome drink when you arrive at night or even a phone call... More

Was this review helpful? Yes 1
Top Contributor
70 reviews 70 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked the Plaza expecting it to be a high end hotel, but were surprised to find to rooms and service lacking. Outdated decor and desperately in need of a general overhaul. We arrive with our 12 year old son at 11 pm tired and ready for bed. Although we had booked a cot for him in was not in... More

Was this review helpful? Yes 1
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the plaza for 4 nights with our 11 year old daughter, very friendly staff, Eddie the bellman was fantastic along with Caroline the assistant restaurant manager who more than sorted a small issue that we had regarding breakfast service, she have us $90 off our bill and the next morning at breakfast they treated us like kings, they... More

Was this review helpful? Yes 1
Sydney, Australia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a great Christmas in the plaza. Wonderful hotel, great vibe around christmas. We were in a deluxe rose suite, which was huge by NYC std! With the exception of the housekeeping i was pretty disappointed in the staff. Normally USA staff and service put us to shame but generally i was surprised at how poor it was. I really... More

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Columbia, Maryland
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had lunch here today. It was very relaxing, the service was wonderful, and the food first class. The crab cake entree was two panko covered cakes with very sweet crab. The Pasta bolognese was a nice change. The twenty layer dessert disappeared without any trouble. NYC can be very frenetic - this was a wonderful respite.... More

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PlazaHotelManagement, General Manager at The Plaza Hotel, responded to this review

Dear zandz-lx2, Thank you for your sharing your feedback with us here at TripAdvisor. We are so happy that you enjoyed your visit to The Palm Court and hope to welcome you back again soon. Thank you again for your feedback. More

Salt Lake City, Utah
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first time to visit the great New York City and my business events are all in Manhattan so I had to stay in a hotel close by. The Plaza was the perfect hotel for me to experience New York City for the first time. I didn't find Eloise abut I went to her shop. :) I took... More

Was this review helpful? Yes 1
PlazaHotelManagement, General Manager at The Plaza Hotel, responded to this review

Dear macytravels, Thank you for your post. We are thrilled that you chose The Plaza for your first visit to New York City, and even more thrilled that you enjoyed your stay so much. It sounds like you were able to take advantage of all we have to offer under one roof, as well as our neighboring areas, and of... More

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Hotel Summarization (Beta)

What travelers say

  • Central park(31)
  • Palm Court(14)
  • Room service(7)
  • Champagne bar(3)
  • Very friendly(3)

Additional Information about The Plaza Hotel

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Plaza Hotel 5*
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Also Known As:
Plaza New York City
Plaza Hotel New York City

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Bathroom (66)
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Amenities (41)
Plaza King Room (140)
Restaurants and Bars (73)
The Hotel (101)

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All management photos (41)
Room/suite (14)
Dining (5)
Hotel & grounds (7)
Bathroom (2)
Other (13)


Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#27 Spa Hotel in New York City #83 Luxury Hotel in New York City #87 Romantic Hotel in New York City #105 Business Hotel in New York City #162 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
The Plaza continues its heritage of defining luxury with a newly renovated 282 room hotel designed to meet the highest and most demanding of standards. Discerning. Attentive. Discreet. Our luxury hotel in New York City offers its guests every indulgence and caters to every whim. Thoughtfully integrated in every room is a iPad that has been designed specifically for The Plaza guest to control room ambience, as well as to provide access to a vast array of concierge services. Guests have access to The Plaza's top of the line, ultra-luxury automobile, the BMW 7 Series, to explore New York City. Unmatched hotel services and amenities, enhanced by today's foremost technology, truly create a luxury experience nothing short of extraordinary. ... more   less 
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