I have stayed at the hotel twice, the first time I really enjoyed but the second time I had some problems. The hotel is very nice, but the service is not so good. We ordered food from the room service and we had to wait a lot, the housekeeper didn´t clean my room and when I complaint with her she... more

I'll keep this brief: I went to three hotels in my trip to NYC - The Grammercy Park hotel, The Waldorf Towers and the Plaza. By far the Plaza was outstanding for service, freindliness, location, presentation and just overall coolness. On arrival, Joseph accompanied me and carried my luggage to my room. He was possibly the friendliest person I had... more

It was a great hotel and perfectly localized, at 5th avenue, in front of the central park. more

If I could give them a 4.75, I would but...because the hotel was so beautiful, I rounded up. The only reason why I would say The Plaza is just under a 5-star is because of our check-in process. We arrived at the hotel just past 3 pm and they informed us that our room was still not ready. They asked... more

Everyone needs to experience the plaza at least once in their life. My mother and I flew up to NYC for a shopping trip and to catch some shows. It was a dream to always stay in this hotel and we were able to book it at an incredibly discounted rate. When we arrived at the hotel at one our... more

We have just returned from a flawless 5 night stay at The Plaza. The location, corner of 5th Ave and Central Park puts you in the most prestigious and convenient location of New York. We booked at a deep discount rate but were treated like royalty, with a room upgrade and courteous friendly service from all staff we encountered. The... more

I used to live in NYC, and we visit it several times throughout the year. We love staying at the Four Seasons where the level of service and comfort is extremely high. We got a nice rate at the Plaza for our Spring trip and decided to experience it. The bad things first. The decor is very Vegas. It's not... more

Spent a very glitzy 4 nights at the Plaza hotel. Upon arrival, we were offered a free upgrade to a suite! Then, not knowing what to do, they happily took us to view both rooms to choose… with a smile. Incredible service upon stepping foot in the hotel! The lobby is very grand, and the rooms reflect the luxuriously rich... more

The Plaza remains an all time favourite hotel of the family.It encapsulates the old world charm and aristocracy .Has Grandeur and modern amenities. For an amazing family time with memories that lsst Plaza is the place to be. Location is the best you will ever find in any hotel in any large Metropolis in the world. Central park on one... more