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Comfort Inn Times Square South

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305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
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Comfort Inn Times Square South
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Comfort Inn Times Square South
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660 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boca Raton, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great staff---very welcoming and willing to help in any way---Ian and Susan were awesome! Great location! Breakfast room needs rethinking.... Made New york feel very personal...would definitely return

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Brenner3264, Thank you for sharing your review with us! We are very pleased to learn that you enjoyed your stay and our dedicated and professional staff! We strive to create special experiences and wonderful memories. We hope that we will have the pleasure of welcoming you once again. Thank you again for your kind words we will be sure... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location close to the centre of time sqaure but not to close that you cant get a good night sleep from the noise! Not much space in the room, however this was because we swapped to a double which had 2 double beds on a higher floor (at no extra cost) from a king so we were able to... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Emmallew, We thank you for taking the time in sharing your stellar review! We are glad our amazing location was to your liking and that you were able to enjoy everything that NYC has to offer. We hope we have the honor of welcoming you once again to your home away from home! Best regards, Susana McCoon Front Office... More 

Elmira, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Although we didn't actually stay at this hotel because of a reservation glitch through Expedia, we were so professionally assisted by Ian, the front desk clerk, who dealt with our situation so calmly and with complete control. Our family arrived to the hotel after 1 a.m. only to discover there was no reservation for us - which was no fault... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Meljess2015, We want to extend our sincerest gratitude for taking the time to share your experience and to highlight our exceptional staff. We are always aiming to please our guests and provide the best service in the industry! Thank you again for choosing The Comfort Inn Times Square and we look forward to welcoming you back again! With kind... More 

Stillwater, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Staff members Shivanna, Angelo and Ian were very outgoing and helpful. OK the rooms ARE small, but we spent all day out seeing NYC, not hanging around the room. The breakfast nook was small, but the food was great. The staff gave us trays so we could take our waffles up to our room. We were on the 9th floor,... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Brian Serle, We are so honored by your review about your stay. We are grateful that you selected our hotel and were able to indulge with our service and amenities. We love your kind compliments about our amazing staff ! We all would be honored to welcome you back and create another wonderful experience!!! Best wishes, Susana McCoon Front... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The location is just perfect and the employee are very kind. We stay there, take a good breakfast and walk all-day, the reception is always there to give you support and recomendarions. I definitly going back tomthis hotel in my next trip to NYC.

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Alejandro O, Thank you for taking the time to share with us your experience while staying with us at the Comfort Inn Times Square South. I am very glad to know that you enjoyed your overall stay. We pride ourselves in providing excellent service and we appreciate that you were able to enjoy the comfort of our rooms and... More 

rochford
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from my New York trip having stayed at The comfort inn which was just chosen at random because of its location and I would highly recommend this hotel it is clean and the bedrooms are clean and excellent and the staff are friendly and very helpful I would like to give special mention to the cleaning staff who... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear chalkyRochford, We want to extend our sincerest gratitude for taking the time to share your experience and to highlight our exceptional staff. We are always aiming to please our guests and provide the best service in the industry! Thank you again for choosing The Comfort Inn Times Square and we look forward to welcoming you back again! With kind... More 

Venice
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel online using a few different sites as reviews. What an excellent choice we made! I booked using a third party website, and then called with several questions at nearly 1am and they were very helpful! We very much enjoyed our stay. They held our bags from 10am until we finally checked in around 7:30pm. When we... More 

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Kbh725, Thank you for sharing your wonderful review with us! We are so honored and grateful that your stay was to your expectations! We are thank you for your kind remark's about our staff whom are all dedicated hospitality professionals! We hope we can welcome you again upon your next trip to NYC! Best regards, Susana McCoon Front Office... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for three nights in a King size room , even though the room was small it was clean and. I could manage it as it was just me . Breakfast in the Morning much appreciated , as many hotels I have come across do not offer breakfast or pay extortionate prices! Thank you Leo for suggesting somewhere to... More 

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Zouk22, Thank you for sharing your review with us! We are glad to hear that your stay was to your expectations! We hope to have the chance of creating another special stay experience upon your next trip to NYC! With warm regards, Susana McCoon Front Office Manager More 

Bristol, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 8 nights recently, staying at what's considered a budget option for NYC I didn't have high expectations. I was very wrong, we had a nice room, big bathroom and breakfast included. Lots of options, toast, bagels, waffles along with eggs and sausage and cereal. Everytime we had any requests the staff were very helpful with Leo being... More 

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear JimGTR, We are pleased to hear that you indulged in our complimentary amenities such as breakfast and amazing service professionals! We are happy to make you stay enjoyable and create the experience you deserve! We thank you for sharing your thoughts and look forward to your future visits! With kind regards, Susana McCoon Front Office Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

At the comfort inn they gave me the best service. Angelo, was very professional and made my stay at the hotel perfect with his service, everyone should treat a guest like he does. Nice hotel, I would definitely recommend it and will come back. Thanks! Laura :)

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Laura H, Wow !!! We thank you so much for the very detailed review. We appreciate, and take all of our guest's feedback extremely seriously, but we consider ourselves especially fortunate to be reviewed by an obviously seasoned traveler. On behalf of my entire team, we look forward to serving your future travel needs! Safe travels! Kind regards, Susana... More 

Hotel Review Summarization

What travelers say

  • Breakfast room(6)
  • Good value(4)
  • Great location(4)
  • Double beds(3)
  • Very nice(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

318 photos of this hotel

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