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Comfort Inn Times Square South

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305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
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Comfort Inn Times Square South
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Comfort Inn Times Square South
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694 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Que, Canda
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed in this hotel for 2 nights. Breakfast included. Consisted of cereal, yogurt, toast, muffins, waffles, eggs n breakfast sausage. Variety of juices, coffee tea. Our room had a king size bed, i would say fairly newly renovated. Very comfortable. Big bathroom. 2 people fit. View of back of hotel but really didn't matter, We were out all day. Great... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear AzzurroMontreal, Thank you dearly for your very detailed review! We are so happy to hear that you enjoyed your stay with us! We enjoy creating special memories for our guest and hope we can do that again upon your next visit into NYC! Safe travels, Susana McCoon Front Office Manager More 

Rhode Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Here are the good points. Very convenient location. One block from Port Authority, close by Times Square, High Line, great bars & restaurants. The room, although very small (we had a King), was clean with a nice bathroom. The staff was friendly and helpful, especially Leo. If that is enough for you, you'll be happy here. The hotel has absolutely... More 

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear RAP64, Thank you for taking the time to share your experience with us. I am pleased that you enjoyed the convenience of our amazing location! We are sorry to hear that you were disturbed by the housekeeping staff on the floors. We apologize and take this opportunity to retrain the employees so that this issue will not occur again.... More 

Marionville, Missouri
Top Contributor
80 reviews 80 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an incredible hotel. It is in an absolutely perfect location. The decor is super modern. The room is a hair small, but who cares. The bed is comfortable. We had a view of the New york times. Ask for a higher floor. We will stay here next time we are in NYC.

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Gerry M, We want to extend our sincerest gratitude for taking the time to share your experience and to highlight our exceptional staff. We are always aiming to please our guests and provide the best service in the industry! Thank you again for choosing The Comfort Inn Times Square and we look forward to welcoming you back again! With... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

We stayed one night May 16 2015. We booked through Expedia. When we arrived with our two young children under the age of 7 the front desk staff informed us they did not have our reservation. When they learned we had booked through Expedia there seemed to be a collective sigh.....Expedia had not been forwarding reservations to the hotel and... More 

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CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Laniepac, Thank you for taking the time to share with us your experience while staying with us at the Comfort Inn Times Square South. We very glad to know that you enjoyed your overall stay and we were able to resolve the booking issue with the third party flawlessly. We pride ourselves in providing excellent service and we appreciate... More 

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place was just what we'd hoped! Clean, great location (close to everything you could need: Starbucks, subway, shops). The staff were kind enough to honor our request for a quiet top floor (40) & then gave my friend a Birthday box of cupcakes, as a surprise. So nice! As well as being helpful to us, they were genuine about... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Achtungmiche, Thank you for taking the time in sharing your review with us! We are happy to hear that you enjoyed your stay with us! We certainly hope the we have the honor of welcoming you once again in the near future! With warm regards, Susana McCoon Front Office Manager More 

Plano, Texas
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a really old hotel and is no frills but if you want a hotel that is inexpensive and a safe, quiet, clean place to lay your head in Times Square, I highly recommend it. The staff are so nice and helpful!!!! My daughter and I were able to walk to both Broadway shows and the Irish Pub next... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear kdanielson2011, Wow !!! We thank you so much for the very detailed review. We appreciate, and take all of our guest's feedback extremely seriously, but we consider ourselves especially fortunate to be reviewed by an obviously seasoned traveler. On behalf of my entire team, we look forward to serving your future travel needs! Safe travels! With warm regards, Susana... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My daughter and I were visiting the city and I called around a few hotels to find out prices and information. The comfort inn staff was overly helpful and genuinely wanted to help. When I arrived the staff was very nice and extremely helpful. Being a single mother of a 5 year old and in a big city can be... More 

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CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear ArQstyle, We are delighted to hear that you enjoyed your stay with us and have felt the warmth and professionalism of our wonderful staff! We continuously strive to make each guest experience an enjoyable one. We are devoted in exceeding our guest expectations and knowing that we were able to create that experience definitely encourages us to continue to... More 

Halesowen, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

All of the staff on the front desk, including the manager could not have made us more welcome. Especially Leo and Fiona - We stayed five nights at this hotel in a room with twin beds, that were extremely comfortable and clean. The tea and coffee facilities were more than adequate with complimentary bottled water for us foreigners from the... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Stephanie R, We are delighted to hear that you enjoyed your stay with us! We strive to make each guest feel welcomed and appreciated and it appears that we were able to accomplish that! We sincerely thank you for taking the time in sharing your review and hope that we have the pleasure of welcoming you again in the... More 

Egg Harbor Twp., NJ
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After booking a night in NY City for my daughters college graduation, we attempted to check in Friday night at 7 pm. Greeted at the desk with I'm sorry we don't have room for you we are overbooked. Ian and Sasha them informed us that we could go to the Quality Inn which was about 5 blocks away. They gave... More 

Was this review helpful? Yes 2
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Mamade11, We apologize for the inconvenience regarding the hotel's policy with our reservation cancellation and or relocation procedures. Please know that we did our best to honor your reservation however, due to an unforeseen event we had to relocate you. We dislike to hear we’ve disappointed any guest, we truly appreciate your honest feedback. We’ve shared your review with... More 

Lawrenceville, Georgia
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is difficult to have high expectations when booking the last room in Manhattan at the government per diem rate. Yet from the moment we walked through the door after flying in very late and were greeted by William, we were given the very best treatment possible. The rooms were clean, the beds comfortable. The free breakfast was fresh and... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear AndrewW3, Thank you for taking the time to share with us your experience while staying with us at the Comfort Inn Times Square South. I am very glad to know that you enjoyed your overall stay. We pride ourselves in providing excellent service and we appreciate that you were able to enjoy the comfort of our rooms and location... More 

Hotel Review Summarization

What travelers say

  • Breakfast room(6)
  • Good value(4)
  • Great location(4)
  • Very nice(3)
  • Double beds(3)
  • Rooms are small(3)
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