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Comfort Inn Times Square South

2.5 of 5 305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
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#233 of 453 Hotels in New York City
577 Reviews 4 of 5 stars
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Comfort Inn Times Square South
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577 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
San Antonio, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We came in late because of weather, but the staff had every thing prepared. The staff answered all of our questions for the subway ( which was a few feet away), Room was very clean and breakfast was always in good taste with an attendant to help with maintaining the service and tables. Room was very quite with a beautiful... More

Was this review helpful? Yes 1
Springdale, Arkansas
Top Contributor
86 reviews 86 reviews
11 hotel reviews
89 helpful votes 89 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We opted to stay in this hotel while doing business in New York. We travel regularly on business and have become accustomed to paying for our stay in various hotels upon check out. This includes even the finer hotels in places like Italy. Imagine our surprise when at arrival, the hotel requested payment up front for our stay! We had... More

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Calgary
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was very good and they had a terrific breakfast. The only downside was that everything was squeezed into a very tight area. The (free) WIFI worked reliably and while the breakfast area was cramped (like everything else) we always had a place to sit and a great selection of items which made a very positive start to our... More

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Weston, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here quite frequently. Lovely hotel and all around always welcoming hotel staff. They make sure you are happy before you walk out the doors. The room is awesome and clean everything is modern. It's a great size room considering being in NYC. I will keep coming to this hotel.

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear JLOPS305, Thank you for sharing your review with us! We are excited to hear that you were pleased with your overall accommodations and that you felt the warmth and professionalism of our hospitality! We are very grateful to have received your feedback and we certainly love to have you return upon your next visit to NYC! Best regards, Susana... More

California (USA)
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the chance to stay at Comfort Inn Times Square a few weeks ago and we were pleasantly surprised to walk into such a nice, clean & friendly hotel~ Ms. Shivanna was very helpful~ each morning she greeted us and gave us directions where to go~ All staff members were so friendly. The room was super clean. We had... More

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CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Stephanie04, Thank you for your fantastic review! We are so excited that you enjoyed your stay and were able to create a special memory! Our professional team of employees strives to create great experiences for each of our guest! We hope that we have the pleasure of welcoming you back again soon! Best regards, Susana McCoon Front Office Manager More

Campinas, SP
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very clean. The room is very small, especially if you'll share the room with two couples. The breakfast was good, but it has a few tables for seating, the solution is getting saner. There has been just one problematic, we bought some stuffs from Amazon and Amazon delivered everything before we arrived, but the hotel staff didn't... More

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CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Fabio_Marxs, Thank you for your very detailed review. We are very sorry to hear that you had a communication issue with our package delivery. We have discussed this issue as team and moving forward will have the packages delivered to our guest rooms upon arrival. We are glad to hear that Leo was able to be of service with... More

vancouver
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed there 4 night, small but very clean, comfortable room. Close to Penn Station, Bus station, Time Square, Macy's and great restaurants. Staff very friendly and helpful. Only drawback was the small breakfast room. Great price for the area, definitely recommend this hotel to family and friends.

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear travelcrazyVancouver, Thank you dearly for your very detailed review! We are so happy to hear that you enjoyed your stay with us! We enjoy creating special memories for our guest and hope we can do that again upon your next visit into NYC! Safe travels, Susana McCoon Front Office Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

5 night stay. Right in the heart of Manhattan.Walking distance to every site. We only used the taxi 3 times.Hotel staff was 5 star. Susana, Shivanna, Leo, William and Peter and others, were great. Free Continental breakfast was unbelievable! Eggs, sausage, cereals, pastry's, breads, yogurts, waffles, ,coffees, etc. Rooms are nice, clean, completely refurnished and nice furniture and beds. Like... More

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Susan S, Thank you so much for taking the time in sharing your review with us! We are delighted to hear that you not only enjoyed your stay but, will be back to see us again soon! We will be greatly anticipating your return and hope to once again exceed your expectations! Best regards, Susana McCoon Front Office Manager More

Paris, France
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is not the first time that I stayed in this hotel but I was very disappointed for the housekeeping service!! very sloppy job! it is sad because overall the hotel it is not that bad for its priceand its location.. also the breakfast area is too small for the hotel.

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CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Indira D, We thank you for sharing your review with us. We would like to apologize for not meeting you expectations. As a team we consistently strive in providing our guests the best in comfort and cleanliness. We dearly regret to learn that this was not your impression. We have shared your comments with our Housekeeping team and we... More

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Comfort Inn for 2 days. The hotel is near Times Square, Macy's and lots of restaurants. The subway is a block away. The staff is friendly and very helpful. The rooms are small, clean and comfortable. Breakfast was a plus+. I recommend.this hotel.

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear 87green87, Thank you for taking the time in sharing your amazing review! We take pride in providing exceptional guest service to each guest every time. We look forward in having you join us once again soon! Best regards, Susana McCoon Front Office Manager More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast room(6)
  • Good value(4)
  • Great location(4)
  • Rooms are small(4)
  • Very nice(3)
  • Double beds(3)

Additional Information about Comfort Inn Times Square South

Address: 305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Times Square South 2.5*
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Also Known As:
Comfort Inn Times Square South Hotel New York City
Times Square Comfort Inn
Comfort Inn New York City
New York City Comfort Inn

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