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Comfort Inn Times Square South

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305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
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Comfort Inn Times Square South
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731 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buffalo, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

Recently stayed here with my children and boyfriend. The hotel is small, but very clean and staff is amazing. Our AC was not working, and they immediately took care of the situation. A new unit was installed the next morning. The front staff was always friendly...greeted us each time in and out of the hotel. Devin, Rick, and Mike...all awesome.... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear JStock415, Thank you for taking the time to share with us your experience while staying with us at the Comfort Inn Times Square South. I am very glad to know that you enjoyed your overall stay. We pride ourselves in providing excellent service and we appreciate that you were able to enjoy the comfort of our rooms and location... More 

Sydney
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The price we paid for this hotel was really reasonable, and for what we paid we were extremely pleased with it. A great location, really nice and friendly staff, breakfast is not 5 star but good and filling. The rooms are very small but that's normal in NY - plus this is NY, we certainly didn't spend much time in... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear lookinoutallover, Thank you for sharing your pleasant review with us! We are glad that you had a memorable stay and found us nearby to the wonderful attractions that Times Square has to offer. It is rewarding to hear your compliments about our modern rooms! We hope to have the opportunity to welcome you back and once again in the... More 

Magog, Canada
1 of 5 stars Reviewed 1 week ago

Horrible... no isolation, icing water, small lobby, breakfast.... :-( slow elevator, very small room, not clean... thank god my wife wasn't with me.... Choice Hotel need to put a customer service experience plan in place to be back on the market...

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear GIno G, Thank you for taking the time to share your review with us. Your opinion is invaluable to our team as it allows us to discuss our areas that need improvement. Thank you again for your time and loyalty to our brand. We certainly hope we can make your stay more enjoyable upon your next visit. At your... More 

Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is small but the friendliness of the staff makes it large. Everything was clean. The breakfast had plenty to pick from so no one should leave hungry. There is a parking garage directly across from the hotel entrance. It is very close to on and off the Lincoln tunnel. Very convenient to walk to many of the main... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear flyrulz, Thank you for taking the time to share with us your experience while staying with us at the Comfort Inn Times Square South. I am very glad to know that you enjoyed your overall stay. We pride ourselves in providing excellent service and we appreciate that you were able to enjoy the comfort of our rooms and location... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When we first arrived we were greeted by Ian with a huge welcome smile. At first we had been assigned the wrong but they fixed it very fast and even offered to move our stuff. We had requested a room up high so we could see things. They offered to move our things the next day to a king room... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Donna H, Thank you for sharing your wonderful review with us! We are so honored and grateful that your stay was to your expectations! We are thank you for your kind remark's about our staff whom are all dedicated hospitality professionals! We hope we can welcome you again upon your next trip to NYC! Best regards, Susana McCoon Front... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with friends over Valentines. The front desk is very helpful and informative. The rooms were a good standard and the breakfast provided by the hotel is actually quite good. This hotel is a perfect base, with the subway not very far away and times square a walk away. I would definitely consider staying here again for a... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Amy Raist, Thank you for taking the time to share with us your experience while staying with us at the Comfort Inn Times Square South. I am very glad to know that you enjoyed your overall stay. We pride ourselves in providing excellent service and we appreciate that you were able to enjoy the comfort of our rooms and... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First, when you enter, the staff is so informal, it was annoying to have the manager and staff making inappropriate jokes right in front of us. Then, our room had a very dirty comforter, I suspect it was poop. Also it had no curtains and no mini frigid. The second comforter they brought us had large yellow stains on it.... More 

Was this review helpful? Yes 2
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Bruna A, Thank you very much for taking the time to tell us about your experience with us during your visit. Your invaluable feedback will give us an opportunity to improve and be of better service to our guests.I was able to understand your dissatisfaction with the room condition considering our level of cleanliness that we are renowned for.... More 

Austintown, Ohio
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to " the Square " & Theater district. 5 blocks N. of MACY'S & The Empire State Building. Nice quiet room. Comfortable beds. Best for quick stays in the City. This is my 3rd Comfort Inn while in NY City. They all seem to have the following in common..SMALL rooms/No drawers/shelves for clothes/Breakfast room in Basement( during heavy summer... More 

Was this review helpful? Yes 1
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear DKmike57, Thank you for sharing your wonderful review with us! We are so honored and grateful that your stay was to your expectations! We are thank you for your kind remark's about our staff whom are all dedicated hospitality professionals! We hope we can welcome you again upon your next trip to NYC! Best regards, Susana McCoon Front Office... More 

Salt Lake City, Utah, United States
Level Contributor
96 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Loved this hotel. Just a few blocks from Times Square and the theaters. So quite in my room. Could not tell I was in NYC near all the action. Room view f the New York Times building. The staff was so helpful. Breakfast room is small and hard to get around when it is busy, but god breakfast and it... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear Mary C, Thank you for taking the time to share with us your experience while staying with us at the Comfort Inn Times Square South. I am very glad to know that you enjoyed your overall stay. We pride ourselves in providing excellent service and we appreciate that you were able to enjoy the comfort of our rooms and... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Rooms are tiny. No drawers for clothes. I'd only suggest this hotel for a quick trip in NYC near Times Square. Our room phone didn't work the whole 3 night stay although we were told it would be fixed. Was perfect for my brother and I, only used the room to sleep and shower. Cleanliness was average. Ian was the... More 

Was this review helpful? Yes
CITS_Manager, Front Office Manager at Comfort Inn Times Square South, responded to this review

Dear CanaeCanae D, Thank you for sharing you honest review about your stay. We are grateful that you found our hotel acceptable! We are also pleased that your overall stay was to your satisfaction. We are currently working on providing a more suitable breakfast seating area for all of our guest. We hope you return to see our new and... More 

Hotel Review Summarization

What travelers say

  • Breakfast room(6)
  • Good value(4)
  • Great location(4)
  • Very nice(3)
  • Double beds(3)
  • Rooms are small(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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