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Comfort Inn Times Square


Comfort Inn Times Square
Hotel class 2 of 5
305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
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Traveler Reviews

86% Recommend
4.0 of 5 stars 94 Reviews
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By trip type
All (94)
[ Date ] [ Rating ]
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3 of 5 stars
TASHIII 3 contributions
BRISBANE, AUSTRALIA
Jul 10, 2009 | Trip type: Friends getaway New

the stuffed up our reservation but ended up giving us 2 seperate king rooms instead of 1 room with 2 double beds! Beds were comfortable! Shower was ok! Make sure you get to breakfast early because they take the food away right on time even if people are still lining up for food! Location was very handy to everything! Would... more

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3 of 5 stars
alainag 1 contribution
Ann Arbor
Jul 2, 2009 | Trip type: Couples

We just got back from a 2 night stay and definitely expected more. Being New York I expected the room to be small and that it was! There was no room to put our luggage and no dresser to store anything. The king size bed was very big and comfortable until we found a bug crawling around our pillows. The... more

Management response from
ComfortNY325, General Manager

Thank you for your comments regarding your stay here at Comfort Inn Times Square. It is through comments and feedback provided by our guests where we can improve our services. Please accept our apologies for any inconvenience you experienced. Thank you for staying with us durng your visit to New York.

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2 of 5 stars
Nana&Boppa 26 contributions
South Bend, IN
Jun 22, 2009 | Trip type: Couples

We stayed here for 3 nights and expected much more after reading other reviews. I did expect the VERY SMALL room but I did not expect the bathroom situation. There was absolutely no counter in the bathroom and the toilet had a sloped lid so nothing even stayed on top of that. We had to carry toiletries back & forth... more

Management response from
ComfortNY325, General Manager

Thank you for your comments regarding your stay. Feedback from our guests are very important to us to improve in our operations. Please accept our apologies for the inconveniences you experienced. We will make sure your bill is corrected and your comments will be communicated to our staff.

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4 of 5 stars
Rorycake 3 contributions
Edinburgh
Jun 12, 2009 | Trip type: Couples

Just back from a four night stay in the Comfort Inn. Check in was smooth with friendly staff. As others have said previously, rooms are a bit on the small side but then again you don't go to New York to spend time in your room. The location is ideal, just a few blocks from Times Square, Macy's, Empire State... more

Management response from
ComfortNY325, General Manager

Thank you for the wonderful comments regarding your stay here at Comfort Inn Times Square. We are happy to hear that your stay was an enjoyable one. Our staff takes great pride in making sure our guests have a great experience here at the hotel. Thank you for choosing Comfort Inn Times Square and we hope to see you again...

Just okay
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3 of 5 stars
parker362 2 contributions
Calgary, AB
May 28, 2009 | Trip type: Couples

We stayed at the Comfort Inn Time Square for 2 nights in May. When we got to the room the air conditioning was broken (would not turn off) so we were quickly moved to another room. The second room was in good working order. Please note that the rooms are quite small though, even for NY standards. The only reason... more

Management response from
ComfortNY325, General Manager

Thank you for your feedback regarding your stay here at Comfort Inn Times Square. Please accept our apologies for your air conditioning not working in your first room. I have shared your comments with our staff to improve on our operations, so this does not occur again. We are happy to hear that you enjoyed our complimentary breakfast during your...

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4 of 5 stars
kn2323 1 contribution
Luton Beds UK
May 3, 2009 | Trip type: Solo travel

I stayed for 3 nights, single traveller, and was most impressed with the clealiness and service at the Comfort Inn. The complimentary breakfast was more than I expected,Jay," the breakfast girl" was very helpful and made sure everything was available and was on hand to make the waffles. One very warm day I returned late afternoon and they had been... more

Management response from
ComfortNY325, General Manager

Thank you for the wonderful comments regarding your stay here at Comfort Inn Times Square. I wll pass along your comments to July, our Breakfast Hostess and the rest of your staff. We hope to see you again in the near future.

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5 of 5 stars
STLgogirl 6 contributions
St. Louis, MO
Apr 23, 2009 | Trip type: Business

They were SO nice. I had a group of students with me. We arrived at 10 am, and we just wanted them to hold our bags, but they checked us into our rooms. How nice! The rooms are small but they've made great use of the space, everything fits. The location was great, close walk to Times Square lights, and... more

Management response from
ComfortNY325, General Manager

It was a pleasure having your student group here at Comfort Inn Times Square. Thank you for the wonderful comments and we hope to see you again when you return to New York.

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5 of 5 stars
Kat-astrophic 1 contribution
Dunfermline, Fife
Apr 20, 2009 | Trip type: Family
1/1 found this review helpful

I had a short stay over in New York en-route to Orlando, Florida with my two daughters, sister and one daughters boyfriend, and cannot fault this hotel, it's amenities and the staff. On arrival we were greeted with big smiles and very pleasant front desk staff who gave us maps and information before we even got to our rooms. They... more

Management response from
ComfortNY325, General Manager

We are glad to hear your stay was a wonderful experience. Thank you for takng the time to write about your stay. I will certainly pass along your comments to the rest of our staff. We hope to again the next time you are in New York.

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5 of 5 stars
ramagemko 1 contribution
london ontario
Apr 18, 2009 | Trip type: Couples

We stayed at the Comfort Inn from Apr 4th to the 8th. They were fantastic...our fight got in really early in the morning so they let us leave our luggage and explore. We also flew out late and they did the same. The rooms were small but what do you really need??? By the time you get home you are... more

Management response from
ComfortNY325, General Manager

We love to hear when guests enjoy our city and hotel. Thank you for staying with us at Comfort Inn Times Square and taking the time to write about your experience. We hope to see you again the next time you are in New York.

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2 of 5 stars
alancosworth 1 contribution
Ireland
Apr 8, 2009 | Trip type: Business

Stayed in the Comfort Inn from the 13th to 18th march, Location was good, Rooms and bathrooms were clean. We had 2 twin rooms booked (4 males) and when we arrived they had 1 twin room and 1 double so i had to share a double bed with my mate for a couple of nights!! They did move us to... more

Management response from
ComfortNY325, General Manager

Thank you for taking the time to write about your experience at our hotel. It was distressing to hear that your iPod went missing during your stay. We've checked the room thoroughly and all areas of the hotel, the iPod has not turned up. Again, please accept our apologies for any inconvenience you have experienced.

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Comfort Inn Times Square Also Known As

Address: 305 W 39th St, (39th St and 8th Ave), New York City, NY 10018
New York City Hotels Comfort Inn Times Square
4.0/5.0
94