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All 449 New York City hotels

Empire Hotel

4.0 of 5 Hotel   |   44 West 63rd Street, New York City, NY 10023 (Manhattan)
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64%
Ranked #286 of 449 hotels in New York City
A recent review
5 of 5 stars Reviewed January 20, 2013
Timmyk40
  • Reviews (2,419)
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2,419 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (559)
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There are newer reviews for Empire Hotel
See the most recent reviews
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 20, 2013 via mobile

I haven't seen Janet in 30 years and decided to pick a place that was convenient and where I've had great experiences in the past. I called the F&B director, Aaron Collins, who graciously had a side booth reserved for us. The lobby bar lends the three dimensional experience of lively excitement, a little privacy and a place to see... More

Was this review helpful? Yes
Joseph R, Manager at Empire Hotel, responded to this review

Dear Timmyk40, Thank you for sharing your experience in the lobby bar of The Empire Hotel on Trip Advisor. We are thrilled that you chose to spend such a special occasion in our hotel. Our lobby bar is the perfect place to have an intimate drink with an old friend. It is wonderful to hear that our staff provided a... More

long island
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

if you are looking for a great modern style hotl with cool vibe and outstanding customer srevice , this is your place. i would specifically like to commend the gm mr mcmanus for his warmth and hospitality. rooms are ultra clean and comfortable. you cant go wrong at this hotel!!

Was this review helpful? Yes
Joseph R, Manager at Empire Hotel, responded to this review

Dear timothyvlongo, Thank you for taking the time to post a review from your most recent stay at The Empire Hotel. As Assistant General Manager, it is great to hear that you enjoyed the vibe of our hotel; cleanliness of your room; and the service provided by our staff. I will be sure to share your comments with our team.... More

Northport, New York
1 review
5 of 5 stars Reviewed January 20, 2013

right from the beginning when being greeted by the doormen the high level of service and personal attention was obvious. It continued to the front desk when we arrived 2 hours before check in and the women helping us had our room made ready for us with a smile. My children love the apples. The location to central park, lincoln... More

Was this review helpful? Yes
Rogiet, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 17, 2013

I went to NYC for New Year 2012. I didn't actually have the pleasure of staying in this gorgeous hotel, however as it is the residence of the famous Chuck Bass in Gossip Girl I had to go for a few champaign cocktails in the lobby bar before leaving NYC. The bar is stunning. The interior is really cool and... More

Was this review helpful? Yes 3
Joseph R, Manager at Empire Hotel, responded to this review

Dear georgie_t13, Thank you for sharing your feedback from your experience in the lobby bar at The Empire. I am glad you enjoyed the atmosphere of the bar and the service of our team. We hope that you return soon and next time have a chance to stay in one of our comfortable rooms! Regards, Joseph Rauer Assistant General Manager More

Pasadena, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2013

We travel all over the world with the family and I would have to say this stay was the worst experience ever. Fist the hotel is over rated, honestly it doesnt deserve more than 2 stars and it has a rating of 4 stars. The service was awful overall. The pictures on the website do not do justice to this... More

Was this review helpful? Yes 1
Joseph R, Manager at Empire Hotel, responded to this review

Dear habib0, Thank you for the review posted on Trip Advisor. I sincerely apologize for any miscommunication on our parking rates and policy. I can assure you that our pricing and standards are in line with similar hotels in New York City. I am disappointed you did not enjoy your stay. If you would like to discuss your experience further,... More

Buckingham, Pennsylvania
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 15, 2013 via mobile

We stayed there this weekend and we were greeted warmly by the doormen as well as the front desk. We valet our car for $60/ night. Close to the Lincoln center, Starbucks cafe fiorello Columbus circle.... We checked in and were upgraded to a junior suite...which was lovely, clean, great view albeit noisy..but it's nyc.. Only issue was the lack... More

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Pennsylvania
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 15, 2013

I enjoyed my stay at the Empire Hotel. It was busy, but there wasn't any problems with excess noise, despite the club on the roof. Hotel rooftop pool was awesome, once we figured out how to get up there (use the elevator when you first walk in)! The room was small, but clean. L'Occitane toiletries, and a poor view (the... More

Was this review helpful? Yes 1
Horsham, England, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 14, 2013

Arrived and was greeted immediately by friendly staff. A bustling hotel which is ideally situated for the subway, Central Park and the Lincoln centre. Rooms were well appointed and the beds were comfortable and Starbucks was situated next door, ideal for tea in the morning. Found the doormen helpful and the bar was a lovely place to unwind after a... More

Was this review helpful? Yes 1
durban
2 reviews
4 of 5 stars Reviewed January 14, 2013

From the service to the decor, everything was awesome. The doormen had great advice on where to go and what to do around the city, and everyone was prompt, friendly and helpful. The rooms are awesome and the whole vibe of the place has a cool feel to it. Get up to the rooftop bar for a drink in the... More

Was this review helpful? Yes
Joseph R, Manager at Empire Hotel, responded to this review

Dear dorinbambus, Thank you for taking the time to post a review of The Empire on Trip Advisor. I appreciate your kind comments which I will share with our staff. As Assistant General Manager, I am happy you enjoyed the service provided by our team and the vibe of the hotel. I hope we have an opportunity to welcome you... More

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed January 13, 2013

I chose this hotel for 5 nights in New York with my boyfriend based on the pictures and the price. Should have checked tripadvisor, I don't know why I didn't I'm such an avid Trip Advisor visitor. The pictures look fantastic but the hotel doesn't feel or look like they make out. It is extremely expensive for what you get... More

Was this review helpful? Yes 2
Joseph R, Manager at Empire Hotel, responded to this review

Dear sydney_lodges, Thank you for your detailed feedback your stay at The Empire. I am terribly disappointed that you did not enjoy your experience. I wish we had the opportunity to meet before departure. Please contact me directly at jrauer@empirehotelnyc.com or the number below to discuss your challanges. I sincerely apologize for your inconveniences and look forward to speaking with... More

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Hotel Summarization (Beta)

What travelers say

  • Central park(152)
  • Lincoln Center(147)
  • Great location(68)
  • Rooftop bar(52)
  • Very nice(48)
  • Times Square(27)
  • Room service(17)
  • Air conditioning(13)
  • Rooms are small(9)
  • Friendly and helpful(7)

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Empire Hotel 4*
Reservation Options:
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720 photos of this hotel

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Hotel & grounds (80)
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Bathroom (36)
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Pool/beach area (2)
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Expert photos: Taken by TripAdvisor travel experts

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The Hotel (72)
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Standard Room (88)
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Rooftop Pool (48)
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Restaurants and Bars (36)
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Amenities (12)

Management photos: Courtesy of the property manager

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Hotel & grounds (8)
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Room/suite (7)
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Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#144 Luxury Hotel in New York City #202 Business Hotel in New York City #241 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 
Number of rooms
426

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