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Empire Hotel

4.0 of 5 44 West 63rd Street, New York City, NY 10023
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Empire Hotel
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Empire Hotel
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3,016 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (660)
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There are newer reviews for Empire Hotel
See the most recent reviews
Boulder
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 6, 2014

The location is absolutely PERFECT for the metropolitan opera. Literally 10 minutes from final curtain to hotel room! The west-side location is also very convenient to Central Park, and to the underground via Columbus Circle station. The hotel seemed extremely expensive for what you get -- but I'll readily admit that I am not a regular New York traveler, and... More 

Was this review helpful? Yes 1
maurizio b, General Manager at Empire Hotel, responded to this review

Dear Derecks, Thank you for staying with us and for sharing your experience online. I am happy to hear you found our front desk helpful and friendly. This is really our daily goal! I agree with you about the location. It is simply perfect if you want to visit Manhattan. Our rates are aligned with normal NYC pricing, and generally... More 

Quincy, Massachusetts
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 6, 2014

We stayed this past weekend at the Empire Hotel and cannot say enough about the excellent location. It is close to Lincoln Center, Rock Center, Central Park and art museums (MOMA, Frick and Met). Starbucks on the corner below was also a plus! There were a couple of negatives though- there was a lot of noise from the street below.... More 

Was this review helpful? Yes
maurizio b, General Manager at Empire Hotel, responded to this review

Dear shaugman, Thank you for staying with us and for giving me the opportunity to respond you online. I agree with you about the location. It is simply perfect! I do apology about the street noise. There were some emergency repairs to be done due to the construction of the new city water line. They finally finished! Let me know... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed January 6, 2014

This was the first time a friend and I stayed at the Empire and it was AMAZING! The staff were so welcoming and even though the elevators were a little glitchy on the day we were departing, a staff stayed in the elevator and made sure everyone was taken care. We were greeted each time we came in (no matter... More 

Was this review helpful? Yes
maurizio b, General Manager at Empire Hotel, responded to this review

Dear AMym, Thank you for staying with us and for sharing your experience on Tripadvisor. I hope that after your first there will be a second and many others! I am really happy to hear you found our team welcoming and always ready to greet you. This is really our goal and commitment! I am sorry about the mistake with... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 5, 2014

Pros: great location and friendly housekeeping. Right across from Lincoln Center mid city one block from Central Park. Our room was clean and not too small. Cons: WATCH OUT. We made a reservation on the phone and were quoted a AAA rate. They did not send an email confirmation that we kept and hey refused to honor the rate. Charged... More 

Was this review helpful? Yes 1
maurizio b, General Manager at Empire Hotel, responded to this review

Dear Mayb, Thank you for sharing your experience and for giving me the opportunity to answer you online. I am sorry to hear you did not enjoy your stay and that you would not come back. Our goal is to create memorable experiences for our hotel guest. It looks like we fail and I am very disappointed. Please email me... More 

Senior Contributor
41 reviews 41 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 5, 2014

We stayed for 2 nights at the Empire Hotel while visiting family whom live in the area in a superior king sized room. The hotel is in a great location at 63rd and Broadway in the UWS, with easy access to Lincoln Center, Central Park, and the rest of Manhattan via the close metro stop 4 blocks down at 59th... More 

Was this review helpful? Yes
maurizio b, General Manager at Empire Hotel, responded to this review

Dear AustinM, Thank you for staying with us and for sharing your experience on Tripadvisor. I am happy to hear that our front desk managed to give you a nice room with complimentary WIFI access code. Our engineering team is checking regularly our guest rooms to be sure we address small imperfection before the guest arrival. Unfortunately we did not... More 

Philadelphia, Pennsylvania
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 5, 2014

We had tickets to a performance at Lincoln Center. Since I knew it would be freezing out and the opera wasn't over until midnight, I wanted to be close to Lincoln Center. This hotel isn't even half a block away. It is PERFECT if you want to just walk to your hotel after a performance and not deal with a... More 

Was this review helpful? Yes 2
maurizio b, General Manager at Empire Hotel, responded to this review

Dear DaisyM03, Thank you for staying with us and for giving me the opportunity to respond you online. I agree with you about the location. It is simply perfect! I do apology for the missing top sheet and I will review with our housekeeping team. We try to keep our prices in line with the market place. These include the... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed January 3, 2014

When me and my family first arrive at the hotel we are welcomed by the staff who was very nice and happy. We lived on the 4th floor in a very nice room with a very modern and fresh bathroom and comfy beds. Some people have complained about the noise but i slept with the window opened and that did... More 

Was this review helpful? Yes
Joseph R, Manager at Empire Hotel, responded to this review

Dear douglas n, Thank you for taking the time to post a detailed review from your most recent stay at The Empire Hotel. I am glad that you enjoyed your stay and the location, service and amenities we offer met your expectations. It is honest and productive feedback like yours that allow us to make improvements to our product and... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2014

I have just returned from a 7 night stay at the Empire Hotel and overall I have to say that there are great things about the hotel, but the main thing being the room was a bit of a let down. When we arrived, the hotel reception area looks great, the reception staff were great and it all looked amazing.... More 

Was this review helpful? Yes
Joseph R, Manager at Empire Hotel, responded to this review

Dear jay a, Thank you for the detailed review from your most recent stay at The Empire Hotel. We take our guests’ feedback seriously and use it to improve the product and service that we offer. We have made improvements to our wifi service I am glad that overall you enjoyed your stay with us and our staff made the... More 

england
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 1, 2014

the manager personally thanked me for my custom, hotel was great , very clean, great position, room was great, though the air con was very noisy, but I would def. stay again, the hotel staff were not like the usual New Yorkers , they smiled a lot !!!, cheers , Tim, from england

Was this review helpful? Yes
maurizio b, General Manager at Empire Hotel, responded to this review

Dr Tim41, Thank you for staying with us and for sharing your nice experience on Tripadvisor. I am lucky to have a great team of professional and genuine “smiley” persons with only one goal in mind. Make feel each guest special and to provide a unique and memorable experience. I really hope you will come back to visit us in... More 

New York City, New York
Top Contributor
96 reviews 96 reviews
51 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed January 1, 2014

This was my first (but definitely not the last) stay at the EH. I had made my booking later than advisable. Normally I tend to stay at larger hotels, but was curious to give a NYC boutique-style hotel a try and my wallet a break. I booked a superior king (room 716) from 10/28-31. Empire had a promo at the... More 

Was this review helpful? Yes 2
maurizio b, General Manager at Empire Hotel, responded to this review

Dear Trecckingtheworld, Thank you for staying with us and for sharing your nice experience on Tripadvisor. I am lucky to have a great team of professional and genuine “smiley” persons with only one goal in mind. Make feel each guest special and to provide a unique and memorable experience. I will definitely review your comments with our housekeeping team, and... More 

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Hotel Summarization (Beta)

What travelers say

  • Lincoln Center(114)
  • Central park(111)
  • Great location(52)
  • Rooftop bar(38)
  • Very nice(37)
  • Times Square(16)
  • Rooms are small(9)
  • Air conditioning(8)
  • Friendly and helpful(7)
  • Room service(7)

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Reservation Options:
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Hotel Style:
#158 Luxury Hotel in New York City

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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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