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All 446 New York City hotels

Empire Hotel

4.0 of 5 Hotel   |   44 West 63rd Street, New York City, NY 10023 (Manhattan)
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Empire Hotel
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64%
Ranked #268 of 446 hotels in New York City
A recent review
3 of 5 stars reviewed yesterday
voulezvous Seattle
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2,135 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 of 5 stars Reviewed yesterday NEW

This was the third time we have stayed at the empire hotel over a number of years. Despite a good location in upper manhattan and near Central Park, the hotel needs a good clean and restoration and they urgently need to improve the decor and their service, from installing free wifi to cleaning the carpets. We encountered problems with check... More

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Seattle
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

I recently stayed in this hotel for three nights to attend a business meeting. I ended up changing rooms three times. The first room, though decorated beautifully, was unbelievably tiny, and the second much the same. In these rooms, there was about 18” of floor space around the queen bed, plus the desk, and the room was so small that... More

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San Francisco
1 review
2 of 5 stars Reviewed yesterday NEW

not a good experience at all..staff has no time for the guests .you are on hold for a long time .room is small and not very clean .. the manager said that he will refund us for many problems we had .nothing was done and he is no longer working at this hotel !!!!

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Seattle, Washington
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very central, nice area right by Lincoln Center. Clean. Friendly, helpful staff. Good restaurants nearby. Concierge helpful. Room and beds pretty small. Tiny bathroom without a shower door? Seemed odd.

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Southington, Connecticut
1 review
5 of 5 stars Reviewed 2 days ago NEW

Between stylish decor and an assortment of friendly travelers, this hotel invites guest to come enjoy the sights and sounds of the city which is so conveniently located to so many wonderful places. I loved my room, food, and stay. The gym was recently remodeled and is nice to use during my visits. I welcome others to benefit from the... More

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1 review
1 of 5 stars Reviewed 3 days ago NEW

horrible service. slow waitress. The door/bell men were useless. They would rather talk to each other or ogle girls than help you with the door or your things. The walls are thin and the doors are heavy metal. So whenever anyone needs to close the door, they slam, and you're kept up all night hearing the noise. Come if you... More

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A TripAdvisor Member
2 of 5 stars Reviewed 3 days ago NEW

ran out of hot water on both mornings location is great and room was pleasant cost of wi fi was excessive I don't have anything else to say xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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La Porte Tx
1 review
5 of 5 stars Reviewed 5 days ago NEW

we will return again, location is perfect for the Met, Ed's seafood is the best..Empire is a great place to stay, rooms are nice, food is great, service fits the bill and it is not very expensive for all you get

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John S, Manager at Empire Hotel, responded to this review

Hello Richard P, We are thrilled to see that you had a perfect experience with us, recently! Thank you for taking the time to share on our Trip Advisor page. It's great that you made the time to dine in Ed's Chowder House, it certainly is among the top seafood restaurants in New York. We look forward to welcoming you... More

Hamburg/ Germany
1 review
4 of 5 stars Reviewed 5 days ago NEW

No matter what purpose your trip is about, this hotel has the perfect location for culture, sightseeing (bus and metro), shopping, relaxing and sports. And not to forget the nice design and the roof-top-bar. Perfect place for a sundown drink.

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John S, Manager at Empire Hotel, responded to this review

Hello Diana H, Thank you so much for your recent stay at The Empire Hotel! It is great to see that you had a very good experience and we thank you as well for sharing on our Trip Advisor page! Arguably, our location is the best in the city for visitors to New York. With our proximity to Lincoln Center,... More

Bowie, Maryland
1 review
2 of 5 stars Reviewed 6 days ago NEW

Great location, cool rooftop club/lounge but the concierge never picked up the phone when we wanted to place requests. We had to go all the way downstairs to speak to someone live. Housekeeping staff were extremely rude. Will never stay here again nor will I recommend to anyone.

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John S, Manager at Empire Hotel, responded to this review

Hello Romie C, Sorry to hear your experience fell far below your expectations. Our Concierge does prioritize the guests that are at the desk in person and answers the phone to the best of their ability. The times that you called, the individual may have preoccupied with other guests. The majority of the time, one Concierge associate is sufficient, perhaps... More

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Hotel Summarization (Beta)

What travelers say

  • Lincoln Center(172)
  • Central park(172)
  • Great location(80)
  • Rooftop bar(58)
  • Very nice(55)
  • Times Square(32)
  • Air conditioning(20)
  • Room service(20)
  • Rooms are small(9)
  • Friendly and helpful(7)

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Manhattan , Upper West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#137 Luxury Hotel in New York City
#185 Business Hotel in New York City
#212 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Empire Hotel 4*
Official Description (provided by the hotel):
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 422 deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 
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Also Known As:
Empire Hotel New York

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