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All 452 New York City hotels

Empire Hotel

4.0 of 5 Hotel   |   44 West 63rd Street, New York City, NY 10023 (Manhattan)
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Empire Hotel
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Ranked #291 of 452 hotels in New York City
A recent review
3 of 5 stars reviewed 2 days ago
Callie47
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2,552 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (581)
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I expected more from this hotel. We ended up with a room without a view which I didn't have a problem with until I saw it. The view was all of the air conditioning compressors for the hotel. To top it off the a/c in the room was mediocre which was surprising considering it was a very small room, It... More

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La Grande, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

What wonderful, wonderful place to stay. It is in a great part of the city and is a fantastic base from which to explore. Location, location, location! Fantastic staff. Pleasant room. We loved it all..

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Basingstoke, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel has to be the worst I have ever stayed in. From arrival at reception to departure the welcome you would expect was non existent. Reception staff extremely unfriendly. We had booked into a standard double room which quite frankly was a joke, it had to be the smallest double on record. Whilst it was clean it was very... More

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 5 nights this July 2014 and can barely think of anything less than glowing and positive to say! This was our second stay (first was in March 2011 which was also our first trip to NYC). I didn't review the Empire previously, so here is my super wordy review to make-up for it. I booked this July... More

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Ossining, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

It may be because we booked through a website for last minute travelers that we ended up in such a tiny dark room that looked out onto other hotel rooms across the way. The size of the room didn't bother me - I'm used to NYC's small hotel rooms but the room was just very depressing. The poor lighting in... More

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Prestwick, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I along with my daughter and son in law are just back from a 5 night stay here. The location is great just across the street from the Lincoln centre, very close Columbus Circle and central park and the subway a 2 minute walk from the entrance and buses almost on the door step.. The lobby is... More

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Charlotte, North Carolina
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

By far, location is this hotel's best quality; but unfortunately, it's not enough to overcome some of its bad qualities and horrible customer service. I stayed there with my family for 1 night during their 5 days stay at the Empire. Here's just some of their fatal flaws: - The shower has no door! Well, it has half a door.... More

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Wilkes-barre, Pennsylvania
1 review
1 of 5 stars Reviewed 3 days ago NEW

My overall impression was that the hotel seems worn and dirty. The entrance and the doormen are awful and hostile in appearance. The front desk is ridiculously impressed by their own self importance, ignoring the people standing in line to check in while they stared and studied their computer screens. They were mesmerized by it while we waited and just... More

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Princeton, New Jersey
Top Contributor
66 reviews 66 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Empire Hotel during a business trip to NYC. It is a very convenient hotel for it's location across the street from Lincoln Center. The rooms are a little tired and the elevators are almost scary. Most days i wasn't sure if i would make it up or down depending on the time of day. The upstairs... More

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John S, Manager at Empire Hotel, responded to this review

Hello SEAN D, Thank you for your recent stay at The Empire Hotel. We are very sorry that we did not manage to exceed your expectations and it was only average, at best. Our elevators are currently under renovation and will soon all be replaced and state-of-the-art. We are looking forward to the completion of this projects, we are however,... More

Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Traveling with my family, we arrived at the Empire after a late night flight and were exhausted. Our room did not have any air conditioning, the window was propped open and so we called and asked for someone to come fix the air conditioning to help cool it off and to help with the hum mm of traffic outside --... More

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John S, Manager at Empire Hotel, responded to this review

Hello 2013stpaul, Thank you for your recent stay at The Empire Hotel and for mentioning the great service provided by Ricky! We are very sorry about the initial inconvenience, but are thrilled to hear how we recovered and got your stay back on the right "track". Your kind words about the location, service levels and cleanliness are much appreciated and... More

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Hotel Summarization (Beta)

What travelers say

  • Central park(141)
  • Lincoln Center(139)
  • Great location(64)
  • Rooftop bar(48)
  • Very nice(44)
  • Times Square(24)
  • Room service(17)
  • Air conditioning(10)
  • Rooms are small(9)
  • Friendly and helpful(7)

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Empire Hotel 4*
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756 photos of this hotel

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Hotel & grounds (81)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (12)
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Restaurants and Bars (36)
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Standard Room (88)
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The Hotel (72)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#151 Luxury Hotel in New York City #207 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 
Number of rooms
426

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Empire Hotel and other travelers.
2 questions
Questions? Get answers from Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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