We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 446 New York City hotels

Empire Hotel

4.0 of 5 Hotel   |   44 West 63rd Street, New York City, NY 10023 (Manhattan)
Hotel amenities
Save Saved
You added Empire Hotel to your Saves list
Empire Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
64%
Ranked #268 of 446 hotels in New York City
A recent review
4 of 5 stars reviewed yesterday
Hilary Starling P Seattle, Washington
Write a Review

2,133 people have reviewed this hotel

Traveler rating
    690
    688
    414
    209
    132
See reviews for
384
688
123
374
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (510)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco
1 review
2 of 5 stars Reviewed today NEW

not a good experience at all..staff has no time for the guests .you are on hold for a long time .room is small and not very clean .. the manager said that he will refund us for many problems we had .nothing was done and he is no longer working at this hotel !!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Seattle, Washington
1 review
4 of 5 stars Reviewed yesterday NEW

Very central, nice area right by Lincoln Center. Clean. Friendly, helpful staff. Good restaurants nearby. Concierge helpful. Room and beds pretty small. Tiny bathroom without a shower door? Seemed odd.

Review collected in partnership with this hotel

Was this review helpful? Yes
Southington, Connecticut
1 review
5 of 5 stars Reviewed yesterday NEW

Between stylish decor and an assortment of friendly travelers, this hotel invites guest to come enjoy the sights and sounds of the city which is so conveniently located to so many wonderful places. I loved my room, food, and stay. The gym was recently remodeled and is nice to use during my visits. I welcome others to benefit from the... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 2 days ago NEW

horrible service. slow waitress. The door/bell men were useless. They would rather talk to each other or ogle girls than help you with the door or your things. The walls are thin and the doors are heavy metal. So whenever anyone needs to close the door, they slam, and you're kept up all night hearing the noise. Come if you... More

Review collected in partnership with this hotel

Was this review helpful? Yes
A TripAdvisor Member
2 of 5 stars Reviewed 2 days ago NEW

ran out of hot water on both mornings location is great and room was pleasant cost of wi fi was excessive I don't have anything else to say xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Review collected in partnership with this hotel

Was this review helpful? Yes
La Porte Tx
1 review
5 of 5 stars Reviewed 4 days ago NEW

we will return again, location is perfect for the Met, Ed's seafood is the best..Empire is a great place to stay, rooms are nice, food is great, service fits the bill and it is not very expensive for all you get

Review collected in partnership with this hotel

Was this review helpful? Yes
John S, Manager at Empire Hotel, responded to this review

Hello Richard P, We are thrilled to see that you had a perfect experience with us, recently! Thank you for taking the time to share on our Trip Advisor page. It's great that you made the time to dine in Ed's Chowder House, it certainly is among the top seafood restaurants in New York. We look forward to welcoming you... More

Hamburg/ Germany
1 review
4 of 5 stars Reviewed 4 days ago NEW

No matter what purpose your trip is about, this hotel has the perfect location for culture, sightseeing (bus and metro), shopping, relaxing and sports. And not to forget the nice design and the roof-top-bar. Perfect place for a sundown drink.

Review collected in partnership with this hotel

Was this review helpful? Yes
John S, Manager at Empire Hotel, responded to this review

Hello Diana H, Thank you so much for your recent stay at The Empire Hotel! It is great to see that you had a very good experience and we thank you as well for sharing on our Trip Advisor page! Arguably, our location is the best in the city for visitors to New York. With our proximity to Lincoln Center,... More

Bowie, Maryland
1 review
2 of 5 stars Reviewed 5 days ago NEW

Great location, cool rooftop club/lounge but the concierge never picked up the phone when we wanted to place requests. We had to go all the way downstairs to speak to someone live. Housekeeping staff were extremely rude. Will never stay here again nor will I recommend to anyone.

Review collected in partnership with this hotel

Was this review helpful? Yes
John S, Manager at Empire Hotel, responded to this review

Hello Romie C, Sorry to hear your experience fell far below your expectations. Our Concierge does prioritize the guests that are at the desk in person and answers the phone to the best of their ability. The times that you called, the individual may have preoccupied with other guests. The majority of the time, one Concierge associate is sufficient, perhaps... More

Merion Station
1 review
4 of 5 stars Reviewed 5 days ago NEW

We've returned to the Empire many times, primarily because we attend the Opera at the Met, just across the street. Service is always excellent, beginning at the curb. We find the rooms comfortable. I'm not a fan of the bathrooms -- depending on the room it can be very tight. But for the value, one compromise are easy to make.

Review collected in partnership with this hotel

Was this review helpful? Yes
John S, Manager at Empire Hotel, responded to this review

Hello Patricia C, Thank you for your continued loyalty to The Empire Hotel and your generous feedback about the consistent high levels of service, your regularly receive. Your constructive feedback about the bathrooms is well-received, we are anticipating a guest room renovation later this year, so I am confident that your concerns will be addressed during this time. Having said... More

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were down on business and thoroughly enjoyed our stay at the Empire Hotel.The location was perfect, the staff were very nice, the room was spotless and the nightlife was excellent. I will be back again.

Was this review helpful? Yes
John S, Manager at Empire Hotel, responded to this review

Hello Jeff F, Thanks for your great review and we are happy to hear that the hotel was very suitable for your business trip and you took full advantage of the nightlife options here at the hotel. Our goal is to provide clean and comfortable guest rooms balanced with high levels of service and the fact that we executed this... More

Been to Empire Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Lincoln Center(172)
  • Central park(172)
  • Great location(80)
  • Rooftop bar(58)
  • Very nice(55)
  • Times Square(32)
  • Air conditioning(20)
  • Room service(20)
  • Rooms are small(9)
  • Friendly and helpful(7)

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Manhattan , Upper West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#137 Luxury Hotel in New York City
#185 Business Hotel in New York City
#212 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Empire Hotel 4*
Official Description (provided by the hotel):
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 422 deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Priceline, Tingo, BookIt.com, Venere, Cheap Tickets, Amex, TripOnline SA, Asiatravel.com Holdings, getaroom.com, Otel, Agoda and Jetsetter so you can book your Empire Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Empire Hotel New York

Owners: What's your side of the story?

If you own or manage Empire Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.