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All 451 New York City hotels

Hilton Garden Inn New York - Chelsea

3.5 of 5 Hotel   |   121 West 28th Street, New York City, NY 10001 (Manhattan)
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Ranked #160 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
El Gaby M Long Beach, California
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1,234 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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English first
Long Beach, California
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Of the many times we have stayed in NYC, this hotel has been the most "affordable" by NYC standards. The hotel is perfectly situated to the subway as well as walking distance from different attractions. The staff is very helpful and understanding (we had to extend our stay by one night since a particular airline decided to cancel our flight... More

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Jacksonville North Carolina
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Small, but comfy rooms, the AC you either froze or were hot but since it was summer freezing was somewhat acceptable. It is in the floral district so the streets are very crowded and lots of construction. It is 1 block from subway so that is really nice. The bellman are extremely nice and helpful. The folks at the desk... More

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Rio De Janeiro , Brazil
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The surroundings are not thrilling... but you don´t go to nyc for hotel surroundings... Small room , confy double beds , air conditioning ok ( have to put a suitcase between the bed and the air in order to avoid the frozen wind , but that worked perfectly ). Perfect wifi for our all 5 devices . Good bathroom ,... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW

The room was clean and the staff extremely friendly and helpful. The street is very congested, but we were able to get to where we wanted. Would be better if the parking garage were a bit closer, but then again there is always valet. All in all we were satisfied, maybe even 'very'.

Review collected in partnership with Hilton Garden Inn

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Springfield, Illinois
Top Contributor
154 reviews 154 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were greeted immediately by a bellhop. He insisted I not carry anything (never had this treatment before) Valet parking was $38. Your car is placed in a 24 hour secure garage. Stayed on the 20th floor, the thing that got me was, there are only 8 rooms per floor so it was extremely quiet. They don't serve food, but... More

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Guildford, United Kingdom
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had two rooms for our four day stay in nyc (family of four with two teenagers). The rooms were pretty good: reasonable size for New York, with two double beds in each; an empty mini fridge, which was quite handy; bathrooms were ok; no safe in the room was unusual but not a disaster for us. The rooms were... More

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Birkeroed, Denmark
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed a family of 4. We had a room with two Queen beds. The room was nice. Not very big but fine since you dont want to spend your time i NY in a hotelroom. The street is nice and quiet and fælles with flowershops wich is very nice. No noise at Night. It is perfectly location in the... More

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Albany, New York
2 reviews
1 of 5 stars Reviewed 1 week ago

I reserved a room here on Hotel Tonight, but when I arrived with a bicycle, I was told I was not allowed with a bike in the room. No where on the site was there anything about a policy of no bikes in their rooms. I had stayed at this hotel a number of times previously, one time bringing a... More

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hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear David12211, Thank you for choosing the Hilton Garden Inn Chelsea. Unfortunately, due to limited space and fire safety concerns, bicycles are not permitted in the hotel. We apologize if this created a bit of a chaos for you. We are dedicated to ensuring your satisfaction, and welcome you to contact our offices directly if we may be of any... More

Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the second time we stayed here. Its a very nice hotel, I liked the mini fridge in the room and the staff was very helpful. Traveling with my five year old son we like to visit Union Square so I like that the hotel is conveniently located close to subway stops. The only down side is the walls... More

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Stillwater, NY
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed there 3 days and found it wonderful. I had a internet radio and they were able to get it connected quickly. The view was great, room clean and comfortable. Location was fantastic, right off the #1 (red) line at 28th st.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn New York - Chelsea

Address: 121 West 28th Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Garden Inn New York - Chelsea 3.5*
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#111 Business Hotel in New York City #111 Family Hotel in New York City #134 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy’s, Fisher Price, Cisco Systems. ... more   less 
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