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Hilton Garden Inn New York - Chelsea

3.5 of 5 121 West 28th Street, New York City, NY 10001
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Certificate of Excellence 2014
Hilton Garden Inn New York - Chelsea
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Hilton Garden Inn New York - Chelsea
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1,324 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nagano, Japan
2 reviews
4 of 5 stars Reviewed yesterday NEW

This hotel is located very useful place in middle of NY City manhattan. It is very easy to get on subway and to go evrywhere. Breakfirst was very nice, that why I could get hot and good omlet. I could get dgood sleep at this hotel, that why it was very quiet area.

Review collected in partnership with Hilton Garden Inn

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Savannah
Top Contributor
81 reviews 81 reviews
29 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This property is a great value for the money. As other reviews have stated the room are small but they are comfortable and very clean. The service is also very good. We were greeted immediately at the door by the Bellman and he cheerfully carried our bags to the room. The ladies at the front desk were knowledgeable and efficient.... More

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great Hilton Garden in Chelsea! The property is very new, on a block with two other new hotels in the wholesale floral district. Be prepared for dodging and weaving all the plants on the sidewalk in the early morning hours. Our room was cozy, but roomy compare to many other national brand NYC hotels, and a great value for the... More

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Washington, D.C.
Top Contributor
111 reviews 111 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 2 nights on a girlfriend getaway to NYC. It was super close to train/bus locations for all of us that take the train/bus to meet in NY. The room was typical NY size, but beds were comfortable and room was clean. A bit quieter street as it is a narrower one way street, not the Avenues so... More

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Drammen, Norway
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel for a couple of days. Situated pretty central, with a close walk to everything you need. Service was good. Value vs price was good. Nothing especially good or bad to tell about this hotel.

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West Hollywood, CA
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is ideally located but turned out to be not-so-ideal. It's a tall, thin building with a very small lobby and bar area. My room was quite small but that is to be expected in Manhattan. The furnishings and overall room quality are fine but certainly not luxurious. There was only a thin blanket on the bed, and it... More

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Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My sister and I stayed here for three nights. It's literally 6 min. from MSG walking.... In a small wedge heel. ( that's important) 😬 The doormen here were the most delightful I have ever encountered. Always a smile and more than helpful. My only issue is that we seemed to have a faulty heating system. No matter what we... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend in mid October, and really cannot complain at all. It had all the amenities that should be provided for a hotel in NYC and Chelsea area. A very small hotel (only 10 rooms or so on 24 floors), it provided everything I could have possibly needed. A very nice, clean room (decent size for NYC),... More

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hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Chris M, Thanks so much for your kind review. I'm so pleased that you enjoyed our location. We are thrilled to hear your wonderful service comments our staff constantly provides great service daily and look forward to sharing your comments with our team, we certainly hope you will choose to stay with us in the future the next time... More

Darlington, United Kingdom
Contributor
15 reviews 15 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would be more than happy to use this hotel again. I spent last weekend here and the King size city view room I booked was very clean and comfortable and to a very high standard in terms of facilities & fittings. The staff were also very polite and helpful. Its location in the Flower District of New York is... More

Was this review helpful? Yes 1
hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Lain H, Thank you so much for taking the time to write this review there is nothing we love to hear more than our guests loving their experience with us! Your kind words regarding the service of our Staff are greatly appreciated we certainly appreciate your review and look forward to having you stay with us in the future. More

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel all over the world on business and what I want more than anything is a clean place and nice room but a great staff. Anyone who travels knows the staff makes the visit, well this is a outstanding staff from the Bellman to the Front desk the staff to name just a few is simply great. From Johnmarie... More

Was this review helpful? Yes 1
hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Gary M , Thank you so much for taking the time to write this fantastic review. There is nothing we love to hear more than our guests loving their service and experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! Our staff truly cares for our guests and we love... More

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Additional Information about Hilton Garden Inn New York - Chelsea

Address: 121 West 28th Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New York - Chelsea 3.5*
Number of rooms: 169
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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