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All 452 New York City hotels

Hilton Garden Inn New York - Chelsea

3.5 of 5 Hotel   |   121 West 28th Street, New York City, NY 10001 (Manhattan)
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87%
Ranked #154 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
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1,253 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Very nice and comfortable hotel. Excellent value; never expected to have such a nice hotel in a great location for such a reasonable price. Very helpful staff. We had a nice room on the top (24th) floor that had nice views of the city. Very good location. My only gripe is that the garage is a block away but I... More

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Boston, United States
1 review
5 of 5 stars Reviewed yesterday NEW

“Had everything we needed in a NY city hotel!” Stayed here this week for 1day on a driving round trip with my wife and daughter. My wife was the nervous mother who didn't want me to drive in NY city but wanted a hotel that was convenient to the T and in a good neighborhood. This hotel had everything we... More

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Mandurah, Australia
Contributor
18 reviews 18 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

As I need to stay near 26th street for business, this was a good joyce. I have stayed in all Hilton properties in this area and the hotels are all the same with very small rooms, tight corridors and two elevators. The walls are thin and you just about hear the neighbor breath. I seems this is today's New York... More

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Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for a week whilst moving our daughter into NYU. Great stay. Clean hotel with both fridge and microwave in the room. Close to the subway. In the middle if the flower district. Smelled beautiful. Highly recommend.

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Honolulu, Hawaii
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Ideal location in the Chelsea/Flower District, 3 minute walk to red 1 subway, 5 minute walk to yellow N & R, and 7 minute walk to Penn Station. Small hotel with easily missed narrow front entrance, currently hidden by next door construction of a similar hotel, i believe 8 rooms per floor. Professional front desk service. Complementary wifi for Hilton... More

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Baltimore, MD
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of four was in New York for a Broadway show and an overnight stay. We were looking for a comfortable and affordable hotel near the theatre district, mainly to accommodate our family which includes two teens. I reviewed this hotel, first, on TripAdvisor, and chose it because its ratings and reviews. Plus, they offered two queen beds versus... More

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hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Ronajona, Thank you for taking the time to post a positive review. We are very happy to know that your stay at the Hotel met your expectations and forward to hosting you again should you return to the city. Your kind words regarding the friendly service of our Staff are greatly appreciated and we look forward to sharing them... More

Arlington, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Liza and Tammy made our morning start out so great with their attentive service and very friendly personalities. They really took care of our needs and special requests for breakfast. I definitely will return just to see them again.

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hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Frank G, Thanks so much for your kind review. I'm so pleased that you enjoyed our location. We are thrilled to hear your wonderful service comments our staff constantly provides great service daily and look forward to sharing your comments with our team, we certainly hope you will choose to stay with us in the future the next time... More

Boston, Massachusetts
Contributor
20 reviews 20 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This isn't Chelsea. Don't be fooled. This hotel is in a really annoying area of Midtown Manhattan near Madison Square Garden. The staff was friendly enough. The lobby had a weird odor and our room was the size of a minivan. Hotels just aren't worth the cost in Manhattan. Save your money and book a vacation rental instead. You'll get... More

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hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Elizabeth G, Thank you so very much for your comments as they can only make us a much better hotel. We are in fact in Chelsea a very fast growing destination area south of Madison Square Garden, and with in Chelsea an area that was initially known as the world famous Flower District of Manhattan. Our front doors open... More

Chalandri, Greece
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in Hilton Garden Inn Chelsea with my wife and 15-year old son for 9 days in August. We visited New York on vacations and this Hilton is very well situated on West 28th Street at 6th Avenue. As my wife uses a wheelchair, we were given a "special access" room on the 9th floor. Comparing the customization of... More

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hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Maria Mat, Thank you for taking the time to post a positive review. We are very happy to know that your stay at the Hotel met your expectations and forward to hosting you again should you return to the city. Your kind words regarding the friendly service of our Staff are greatly appreciated and we look forward to sharing... More

Avon Lake, OH, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was extremely friendly. Location well-situated for access to subways (the 1,2,3 & N, R, Q especially). Easy walk to the High Line and Chelsea nightlife. Floral distributors on either side of the hotel makes for a pleasant start to the day. Very clean. Quiet.

Review collected in partnership with Hilton Garden Inn

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hgichelsea, Manager at Hilton Garden Inn New York - Chelsea, responded to this review

Dear Frederick H, Thank you for sharing your 5 star feedback with us! We appreciate you taking the time to share your experience with us. We are pleased to hear your enjoyed your stay and would look forward to recommending us to your friends and family. We hope to welcome your back the next time you visit New York City,... More

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Additional Information about Hilton Garden Inn New York - Chelsea

Address: 121 West 28th Street, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Garden Inn New York - Chelsea 3.5*
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#109 Family Hotel in New York City #111 Business Hotel in New York City #142 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy’s, Fisher Price, Cisco Systems. ... more   less 
Number of rooms
169

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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