when we arrived we were a little surprised to see the size of the hotel, it was nothing like the photograph on tripadvisor and is in a pretty scruffy area when we got inside however we were reassured by the helpfulness of the staff and the obvious cleanliness of the hotel. the room was quite adequate for a city hotel... More

Very good customer service, location is Great for business travelers, only about 3 blocks for the 31st entrance of Penn Station, near Madison Square Garden in the heart of the Flower District. Rooms are the typical city size, beds were comfy and room was clean. The free coffee in the mornings was great, I never got the chance to try... More

I travel in and out of Penn Station a lot and this hotel is my favorite choice if I can get it for the right price (under 200). It is one of 3 Hiltons within a few blocks of Penn -- (there's another HGI on W.35th St (betw 5th & 6th Ave) and a Hilton "Fashion Center" on W.26th (betw... More

Very nice stay close to Penn station less than 5 minute walk. Good location. Friendly staff. Had complimentary cookies and water in lobby in afternoons for quest gave bottles of water on arrival & departure to my family.

This hotel was great for our weekend trip to the city. The location is convenient to many places on the West Side. The room was nicely furnished and very clean. The staff was really friendly. If you are parking over the weekend, there are free spots in front of the hotel. The room was a little small though for stays... More

I stayed four nights this week, having arrived on the Amtrak train from Arizona. Many years ago I stayed at the Hotel Pennsylvania, but that place seems scary these days, so the Hilton Garden is just a few blocks walk from Penn Station, and it was quite satisfactory. I guess $215 per night is not a bad rate for midtown... More

This was a great little hotel in the middle of NYC's floral district. Everyone went out of their way to welcome us and make our brief stay pleasant. Our room was immaculate and well-appointed, as were the public spaces we used. The beds were comfortable and the linens fresh and crisp. The building and rooms are small, but not cramped;and... More

Overall not the best hotel, however for the location in New York and the price we paid from priceline not bad at all! Room was slightly cramped and hallways felt claustrophobic. Beds comfortable enough after a long day.

This property was a little stingy with late check out and overall offered just average service and amenities. The fitness room is woefully under proportioned and the elevators are a bit overtaxed. The location is fine but there are so many options in this part of Manhattan that I would not choose based on geography alone.