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Hilton Garden Inn New York - Times Square Central

3.5 of 5
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136 West 42nd Street, New York City, NY 10036
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Hilton Garden Inn New York - Times Square Central
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Ranked #223 of 463 Hotels in New York City
A recent review
3 of 5 stars reviewed today
Charles M Barneveld
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312 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barneveld
2 reviews
3 of 5 stars Reviewed today NEW

Brand new location for Hilton. Rooms were minuscule but had the mini fridge and microwave expected for a Garden Inn. Restaurant was excellent try the osso bucco and sea bass. Staff friendliness was a little week esp for a Diamond but the only negative was suck in elevator for 20 minutes and had an argument with maintenance guy who argued... More 

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San Diego, CA
Top Contributor
96 reviews 96 reviews
79 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed today NEW

If you intend to be near Times Square, this is a good choice. Be aware though that there many Hilton Garden Inn locations in Manhattan, so make sure you have the correct address. Stayed 2 nights on business. Pros: Good location-close to Times Square, Subway, Bryant Park, central park a bit further Very clean and new Fridge, microwave, iron included... More 

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Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Hilton Garden in New York on 42nd Street. We totally enjoyed our stay. Rooms and bathrooms were clean and very nice. The staff was very helpful. The location was great. Will definitely stay there again when we return to New York.

Review collected in partnership with Hilton Garden Inn

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HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear Dolores S, Thank you for your amazing review your recent stay at the Hilton Garden Inn Times Square Central. It such a pleasure to know how the cleanliness of our rooms, helpfulness of our staff and magnificent location all equaled to an amazing stay. We strive to provide the best stay to all our valued guest. We look forward... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 5 nights as a family. Last year my husband and I stayed in the other Hilton Garden Inn on 8th Avenue but when I booked this visit they did not have any family rooms available so I booked this one. This hotel was really good, check in was easy and the staff were all very friendly.... More 

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HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear scotedog, We would like to thank you for your very detailed review of your recent stay with us. It is a pleasure to read such amazing compliments about our friendly staff, room amenities, and of course our amazing location. We would like to also apologize for the inconvenience you experienced with our concierge service. We take your feedback very... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location is perfect, rooms are amazing with comfy beds, clean and plenty of space which is rare in New York City. Huge TV and great view (we were on the 28th floor) One problem was that there was a loud drilling noise next to our room that woke us up one morning , but it did not put me off

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HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear amyjmo, Thank you for sharing your wonderful review with us and our TripAdvisor family. We do sincerely apologize for the “loud drilling noise” that woke you up in the early morning. But its also amazing to know you got to enjoy our rooms and found our location very convenient. We hope to see you again , and thank you... More 

Yakima, Washington
Top Contributor
155 reviews 155 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This HGI is very modern, very clean and very small rooms. The lobby is on the 5th floor as well as a fine restaurant worth going to with a good bar. I stayed on the 36th floor corner room with a great view of Times Square. It had a very large flat seen half the size of the room It... More 

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HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear RobertS, Thank you for sharing your wonderful review with us and the TripAdvisor family. We are very happy to hear that you enjoyed our King sized Times Square View room as well as our very delicious restaurant on property Paul's on Time Square. We hope you were able to enjoy all our great amenities while staying here with us.... More 

Montreal, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

When they say Times Square, they mean it. Our room was right on Times Square, on the 22nd floor. Across the street from us was the New Years Ball that drops... The room was very clean and just big enough. Very modern too. The cleaning crew and handymen that work for the hotel are extremely friendly; every time we'd cross... More 

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HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear Dennisgalia, Thank you for your wonderful review, all feedback is greatly appreciated. We are very happy to hear that you were able to enjoy the hotel room ,and I will be sure to pass on the wonderful comments to our hotel staff. We would like to sincerely apologize for the inconvenience of not having a parking garage, and for... More 

Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nicely situated from Times Square. Within a 2 minutes walk to where all the action is. Rooms where good size and VERY modern. It was nice to come back after a full day and enjoy the big flat screen TV. Tons of USB plugs for whatever needs to be charged. A fridge and microwave in the room, oh and a... More 

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HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear Wandern47, Thank you for sharing your amazing review of us with our TripAdvisor family. We are exceptionally happy that have found our hotel very accommodating and has exceeded your expectations. We hope we were able to satisfy your needs with all of our hotel amenities and service. We hope to see you soon, have a wonderful day! More 

Suffolk, Virginia
Top Contributor
105 reviews 105 reviews
45 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I spent several days at this fine hotel. The rooms were great, the views of Times Square were terrific and the location was about the best you could ask for in mid town Manhattan. Close to subway stops and a half block from Times Square.

Was this review helpful? Yes 1
HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear Tombob7, Thank you for staying with us at the Hilton Garden Inn. We are very happy to hear that you enjoyed your stay with us and found our location very convenient . We hope our staff and hotel amenities made you feel welcome and at home. We hope to see you again in the near future. Have a wonderful... More 

Lake Mary, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean beautiful hotel, soft linens, stunning furniture, plush towels, high-end toiletries, brand new 50" TVs. The staff was friendly, concierge (different person each day) was helpful and had good recommendations. Hotel restaurant was quite expensive, but very good. Had a snafu at check-in where they held twice my hotel costs against my card, leaving me with no funds. I... More 

Was this review helpful? Yes 1
HGITSCentral, Front Office Manager at Hilton Garden Inn New York - Times Square Central, responded to this review

Dear sanitysrchr, We would like to thank you for your review on your recent stay with us. It is amazing to know how much our friendly hotel staff and cleanliness exceeded your expectations. We are also very glad that your issue at the hotel was resolved very quickly. Carlos is one our Assistant Front Office Managers and was very happy... More 

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