The desk staff were very helpful answering any questions we had. The rooms were clean and compact. We had 2 double beds and not much space between them but as we were in NY we hardly spent any time in the room. Enough space to sleep. The bath room was very clean and an unexpected bonus was the mouth wash... more

This is the type of hotel that one wishes were everywhere in the world...affordable but chic at the same time. Our room had a Zen minimalism that was both refreshing and entirely practical. Will definitely be back...highly recommended. more

SUMMARY - Although the GEM Hotel is associated with the Choice Hotels chain (Quality, Comfort, Econo, etc.) this is the first time I've heard of this particular branding. They are billed as a "Botique Hotel" and certainly fit the bill as much as a chain can be considered a "Botique". The place is very bare bones and minimal, yet very... more

Nice neat little hotel, rooms are a bit small, if like us, 2 women, who went to New York to shop till we drop, storage for bags is limited. The bed was comfortable, room was good standard. The only downside was the lack of tv channels. We didn't stay in all the time but when one comes back from being... more

The Gem Hotel is in a great location if you plan to journey uptown and downtown during your stay. There were four women in our group and had planned to stay in one room. When the front desk took one look at the large bags we had they gave us a second room at no charge. Four adults can't fit... more

The Gem is clean, the staff are friendly, the rooms are small but functional although the aircon was noisy by our standards (and right next to the bed). The bathroom was very clean and elevators are spacious and quick. A great spot, central enough to walk to most of Manhattan, from Central Park to the Brooklyn Bridge (via Greenwich Village).... more

I was only going to be in NYC for the day so I need a place to stay nearby MSG. I got to the hotel at 2pm and had to wait 45 mins to check in since my room wasn't ready. So I waited outside for a bit and the hotel needs to get rid of the carpet. It's dirty... more

Booking: I prepaid through Air Canada tourism website and had no problems with check-in or out. Arrival: I walked from Port Authority Bus terminal down 9th avenue to 36th, maybe 15 min walk with my medium-size backpack. Friendly little grocery around 9th and 36ish on left-hand side, handy for juice, water, fruit. Neigbourhood cons: certainly a working neighborhood, bustling, small,... more

Loved this hotel. Everything you needed in a clean, simple room. The desk staff were extremely helpful and pleasant. Parking was a little bit of a pain, but it's NYC! So close to everything. It's truly a 'Gem'. more