Holiday Inn Express NYC - Madison Square Garden (New York City, NY) - Hotel Reviews

Address: 232 West 29th Street, New York City, NY 10001-5201

Phone Number:

Region: United States > New York > New York City > Manhattan

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Wheelchair access

Hotel Style:

#216 Family Hotels in New York City

Price Range: $$$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Thank you for choosing the brand new Holiday Inn Express Madison Square Garden Area hotel located on West 29th Street between 7th and 8th Avenue right in the heart of Chelsea and Madison Square Garden Area. We include a complimentary hot and cold Express Start Breakfast to all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more less

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Also Known As:: Holiday Inn Express Nyc - Madison Square Garden Hotel New York City; Holiday Inn Express Nyc - Madison Square Garden Hotel; Holiday Inn Express Nyc; Holiday Inn New York City; New York City Holiday Inn

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832 reviews from our community

See which rooms travelers prefer - 103 traveler tips

Penelope B

Harlow, England, United Kingdom

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Great budget hotel”

Reviewed May 17, 2013 NEW

I stayed at this hotel last week with my mother and daughter. The staff were very friendly and very helpful. The room was standard but very clean. The location was very central and was a great starting point each day. Never had a problem with the elevators,but I suppose that if the hotel is full it could be a problem... More

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Dear Penelope B, Thank you very much for the wonderful five star review of your stay at the Holiday Inn Express Madison Square Garden! I am very happy to hear that you enjoyed your visit with your daughter and mother and hope that you will give us the pleasure of welcoming you back during a return visit to NYC. Warmest... More

melbcollege

Sydney, Australia

Top Contributor

99 reviews

65 hotel reviews

Reviews in 48 cities

99 helpful votes

“Uneventful stay”

Reviewed May 12, 2013

I stayed at this hotel for one night. Hotel is located close to Penn Station between 7th and 8th Avenue, easy to access subways and hotel shuttle from Penn Station. It is a standard Holiday Inn express hotel. Check in and check out staff are very helpful and professional. I request late check out at 2pm, and was granted as... More

Was this review helpful? Yes 1

Dear melbcollege, Thank you for submitting a review of your most-recent stay at our hotel. We are pleased to hear that you found our hotel ideally located near Penn Station and several subway lines. We are also happy to hear that you found our staff accomodating and very professional. Thank you as well for sharing your commentary regarding breakfast. We... More

Coural

5 reviews

4 hotel reviews

Reviews in 3 cities

2 helpful votes

“Good location would recommend but...”

Reviewed May 9, 2013 via mobile

I stayed for almost a week for a holiday using my priority points. The room was very small and very dark. But functional, it had all we needed. The location is at mid manhattan which is a good starting point exploring New York.the staff was helpful and friendly. The breakfast is free but there is the BUT. I have never... More

Dear Coural, Thank you for submitting your review. While I am very pleased to hear that you found the hotel centrally located and our staff friendly, I am disappointed to hear that you did not find our breakfast of good variety and quality. Since we are a branded hotel, we may only offer those breakfast items that are approved by... More

Alfred S

Toronto, Ontario, Canada

“a nice place to stay”

Reviewed May 7, 2013

Great location, reasonable price, friendly service. However, If you plan to come back to hotel late just be cautious because the street is quiet at night. Also, if you are residing in lower floor but need to take elevator, please be patient because both elevators are slow and small that you could take 5-10 mins for waiting for the elevator.

Dear AlfredS, Thank you for your recent stay and posting a review! We are glad you enjoyed the price, location and friendly service. Our hotel is proud to offer all three to our guests. Be assured while our street can be quiet at night, it is safe for our guests to come and go. We hope you return for another... More

Curi0us08_

Dubai, United Arab Emirates

2 reviews

“Holiday Inn Express”

Great location! Value for money. A nice walk to Time Square, Broadway, Railway Station, Madam Tussad's and lots more. Super honest staff. Kept the whiskey bottles delivered byAmerican Airlines (that we lost on our flight ) safe and handed it over to us on our return from Boston after a week in July 2011. Keep up the good work guys!

Dear Curi0us08_, Thank you for your recent stay! We have an excellent staff and take secure storage of our guests items serious. We know that luggage can get lost, so we like to be as helpful getting it to our guests as possible. Our location make exploring the city easy and fun. I'm glad you were able to take advantage... More

gfwreporter

Central Newfoundland

Contributor

11 reviews

4 helpful votes

“Great location, great price”

Reviewed May 4, 2013

Let's start by saying that if you are in NYC for a vacation, you are only going to your hotel to sleep. We were able to do that very comfortably in this hotel. The room was very small, but again, rooms in NYC are small! The washroom was clean, as was the room. Front desk staff was helpful and knowledgeable.... More

See 4 more reviews by gfwreporter for New York City

Dear gfwreporter, Thank you very much for your review of the Holiday Inn Express Madison Square Garden! We are pleased to hear that you enjoyed spending your Thanksgiving holiday with our hotel. Thanksgiving is a fantastic time to visit NYC so I hope that you had the opportunity to take in the Macy's Day Parade as well as other local... More

CavKA

Galway, Ireland

131 reviews

67 hotel reviews

114 helpful votes

“if you get a good deal (under 220)....it's worth it but higher, no...”

Reviewed May 2, 2013

So this hotel is mixed a bit for me. It is budget. That does not mean that the accommodation is bad, just basic--from the lobby to the rooms. Having said that, if you can get a good deal, as I know sometimes you can here, then it is worth staying. However, if the rates are above $220-230, I would look... More

See 5 more reviews by CavKA for New York City

Dear CavKA, Thank you for taking the time to submit a review of your most-recent stay. We are pleased that you found the hotel ideally located for those coming in from all local airports. Our close proximity to Penn Station and several subway lines certainly makes the hotel ideal for those wishing to travel by subway, train or bus. We... More

lkd165

Portland, Maine, United States

1 review

“Front Desk Manager terrible!”

Reviewed April 29, 2013

There were many things to like about this hotel - location, cleanliness, breakfast - however, the service prevents me from giving a rave review. I booked a room for two adults and needed two beds. Because of issues I've had in the past, I called a week before my reservation date to request two beds, and was told that the... More

Dear IKD165, I really appreciate your comments about our location, cleanliness and breakfast. I can only sincerely apologize for our inability to provide a second bed or a rollaway/cot. My understanding was that the 82 rooms with 2 double beds were completely committed at the time of your inquiry. Unfortunately, I cannot say why your request notation was not applied... More

Ellen B

Endwell, New York

3 hotel reviews

“Perfect for the TriBeCa Film Festival!”

We were in NYC this past weekend for the closing days of the TriBeCa Film Festival, and this hotel was within easy walking distance of the theatres where we were screening the films. My first time staying here, but I was SO impressed and will certainly return. Tremendous value for your money. Exceptionally clean rooms, very friendly and helpful staff... More

See 2 more reviews by Ellen B for New York City

Dear Ellen B, Thank you very much for the stellar review! We are very pleased to hear that you found the location of our hotel ideal for your festivities during the TriBeCa Film Festival. We also appreciate that you praised our very attentive, helpful staff and found the hotel of tremendous value overall. We hope that you will give us... More

makoumba m

toronto,ontario,canada

“Worst stay”

I booked a room the day before my arrival into Nyc,I checked in with a lady at the front desk she advised me that since I didn't have my card I would have to pay the full amount and a fifty dollars incidental charge which will be returned to me at my check out..so I agreed I paid the full... More

Dear makoumba m, I am certainly very sorry for the issues you encountered at our hotel. My staff is continually praised for the service we deliver to our patrons and I am very dishearted that we did not live up to our reputation during your visit. Unfortunately, although the hotel is permitted to authorize credit cards that are used to... More

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Holiday Inn Express NYC - Madison Square Garden Hotel, New York City

Holiday Inn Express NYC - Madison Square Garden

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