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Holiday Inn Express NYC - Madison Square Garden

3.0 of 5 232 West 29th Street, New York City, NY 10001-5201
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Holiday Inn Express NYC - Madison Square Garden
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Holiday Inn Express NYC - Madison Square Garden
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1,286 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pune, Maharashtra, India
1 review
2 of 5 stars Reviewed 3 days ago NEW

I am a bit disappointed with the first impression. During Christmas week, well at $200 per nt one expects the folks at he checkin to be in festive mood. That's whats hospitality industry is all about. However one found to be mostly sad and tame - may be the staff wants to be with family instead of working.

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Nassau, New York
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For NYC this is a wonderful hotel, it is small almost miniaturized HIE hotel. The rooms are small, the bathroom is small but this is the City. That said everything else is wonderful, rooms are standard, clean, if you're a Priorities club member you get a nice little gift bag with waters and chips and candy bars or at least... More 

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Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

This hotel has a lot going for it in the position it is situated easy walking to a lot of the major sights and its staff were friendly and helpful. But the internal decor is tired and is in desperate need of being refurbished the rooms were dated not really the standard of room I had come to expect with... More 

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Tallahassee, Florida
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Mdison Square Garden Holiday Inn during our recent holiday visit to NYC. This is our first visit to this location and we were delighted. As we often travel by train, it's proximity to Penn Station was great. No expensive cab ride here. The hotel staff were great everyone was courteous, friendly, helpful and willing to go... More 

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Derby, Connecticut
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for one night after seeing a concert at Madison square garden. Very convenient to the venue, only 2 blocks away. Front desk is very friendly, room was ready and just as we had reserved. We had a jacuzzi room that I had booked 6 months in advance, the room came with champagne and chocolates. When we arrived the... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Everything was perfect.close to penn station,Macy's ,time square ...rooms very clean not noisy .Free breakfast to start the day!They kept our luggage till we had the flight and we enjoyed our last day in New York A pleasant stay!I would stay again!

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gdesoiza, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you! for taking the time to comment on your stay. The entire staff really strives to offer genuine caring service and in that pursuit your experience matters greatly. We truly appreciate when our guests speak highly of us and we will do our best to correct our shortcomings in the future. More 

Horsham, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Just back from a three night stay. By New York standards large bedroom and bathroom. Everywhere was spotlessly clean. The complimentary breakfast was excellent. For a central location this hotel can't be beaten. Very helpful and friendly reception staff with particular thanks to Dwight. Would certainly recommend this hotel.

Was this review helpful? Yes
gdesoiza, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you! for taking the time to comment on your stay. The entire staff really strives to offer genuine caring service and in that pursuit your experience matters greatly. We truly appreciate when our guests speak highly of us and we will do our best to correct our shortcomings in the future. More 

Darwin, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Great spot with friendly staff. Rooms are comfortable but quite tight. Beds are very nice and it is literally 200m from Penn Station. Breakfast was good, well stocked and fresh. Only downsides - hot water takes a while to kick in and the lifts are unbelievably slow and the heater is a little noisy.

Was this review helpful? Yes
gdesoiza, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you! for taking the time to comment on your stay. The entire staff really strives to offer genuine caring service and in that pursuit your experience matters greatly. We truly appreciate when our guests speak highly of us and we will do our best to correct our shortcomings in the future. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean. Room was typical New York small but nicely furnished. Bed and bedding were clean and comfortable. Nice staff. I would stay again. I stayed on business but would stay again with family.

Was this review helpful? Yes 1
gdesoiza, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you! for taking the time to comment on your stay. The entire staff really strives to offer genuine caring service and in that pursuit your experience matters greatly. We truly appreciate when our guests speak highly of us and we will do our best to correct our shortcomings in the future. More 

Noida, Uttar Pradesh, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was there during my business visit. Staying at this hotel was a wonderful experience to say the least . Close to Times Square and other attractions it proved to be a well maintained and clean hotel. Excellent breakfast facilities and wonderful staff only pleased to help. Facilities and room were good.

Was this review helpful? Yes
gdesoiza, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you! for taking the time to comment on your stay. The entire staff really strives to offer genuine caring service and in that pursuit your experience matters greatly. We truly appreciate when our guests speak highly of us and we will do our best to correct our shortcomings in the future. More 

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Additional Information about Holiday Inn Express NYC - Madison Square Garden

Address: 232 West 29th Street, New York City, NY 10001-5201
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express NYC - Madison Square Garden 3*
Number of rooms: 228
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Orbitz, Priceline, Cheap Tickets, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Holiday Inn Express NYC - Madison Square Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#41 Green Hotel in New York City
#149 Business Hotel in New York City
#170 Family Hotel in New York City
#171 Romantic Hotel in New York City

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