The entire hotel is disgusting. Please as a warning do not stay. Upon arrival we saw countless prostitutes working within this hotel, our room was gross, dirty sheets and dirty yellow colored towels. Hotel is sketchy with no security. I did not feel safe at all, their was prostitutes working out of their rooms within this hotel and walking around... More

The staff here were great! The rooms are really small and could use more room to hang up your clothes as everything (safe, iron, ironing board) was crammed into a tiny armoire. The location is OK but given the fact that I had 2 small kids I would probably opt to get a little closer to Times Square the next... More

Nothing but good things to say about this place, and I stayed here a full week (Sunday to Sunday - the last week of May 2013). The hotel was just renovated in Feb 2013 so the place is pretty much spotless and new, and very nicely appointed. Excellent location in the middle of a quiet (for NYC) side street just... More

Very convenient location to catch the Bolt Bus to / from Boston. My sisters & I stayed here for 2 nights the end of April. They accommodated our early check - in request, registration was quick & efficient. Lobby has tea / coffee available for free ( nice xtra ) .Other side of lobby was breakfast area.We ate there 1... More

We love breakfast in any holiday inn express!!!! They have such a great variety that you can eat differents plates each day. The locstion/price is fantastic, near to everything in Manhattan and you don't have to pay a taxi to get there cause it's only three blocks from Penn Station. The staff is great and really kind. The rooms are... More

Arrived on the 23rd May at 2.30 pm. Very easy check-in, with very competent and helpful staff. Had requested by phone previous to arrival for a quiet room to the rear of the hotel, this was arranged for us with no fuss. As a family of 4, 2 Adults and 2 teenage boys had read in previous reviews that the... More

We booked this hotel last minute, after previously booking a cancelable hotel in Long Island City, and found this Holiday Inn Express on Hotwire secret sale for £126/$196 a night including tax, with breakfast & wifi, for 5 nights (Saturday - Thursday). I am always a little apprehensive checking in to hotels when the booking was not made directly with... More

I am a business traveler who really values a solid internet connection when I'm on the road. At one point during the trip, I was so frustrated with trying to work remotely that I wound up at a Starbucks (which sadly wasn't much better). WIFI is a commodity in NYC but in our connected world, I expect that hotels give... More

The location was great, close to Penn Station, Empire State, and Korean town. The price was a little bit high but I think that is normal in Manhattan. The breakfast was good. I like the staff there, specifically one warm male staff named Victor. He was very kind and helpful. The room was clean. The elevator was a little bit... More