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Holiday Inn Express NYC - Madison Square Garden

3.0 of 5
232 West 29th Street, New York City, NY 10001-5201
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Holiday Inn Express NYC - Madison Square Garden
Ranked #216 of 430 hotels in New York City
4.0 of 5 stars 686 Reviews
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686 reviews from our community

What travelers say about this hotel
  • Penn Station(31)
  • Very clean(14)
  • Friendly and helpful(14)
  • Great location(11)
  • Free breakfast(11)
  • Would definitely stay(10)
  • Empire state building(9)
  • Rooms are small(6)
  • Few blocks(6)
  • Quiet street(5)
Traveler rating
    200
    313
    115
    33
    25
Only show reviews for Family (137) | Couples (192) | Business (66)
Date Rating
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012

Clean, comfortable, affordable and convenient! This Holiday Inn is a few blocks from Penn Station so it's ideal if you're coming to NYC on the train. The room was small but who needs a big room when you're spending most of the day exploring the city?! The staff was helpful. Breakfast is decent and included in the price of the... More

Was this review helpful? Yes
See 5 more reviews by fmcs599 for New York City
Orlando, Florida, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

I am a big fan of IHG hotels. What I like most about them is that with their Express brand, you always know what to expect. This location was no different. The breakfast was the shining star and there was not an additional fee for a King-Sized bed - which is, at least from my experience - common in NYC.... More

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See 2 more reviews by Melissa A for New York City
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 11, 2012 via mobile
2
people found this review helpful

Tiny $300 room. NYC prices always shock me. Front desk staff were friendly and attentive. I parked my car for two days at $40 per. No in or out. When I picked up my car the attendant practically ran into the hotel and threw my keys on the counter and hurried away. I was left holding a tip in my... More

Was this review helpful? Yes
See 2 more reviews by SimmJim for New York City
Edmonton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

I quite enjoyed my stay here with my hubby. We did see the rooms in the basement as the previous poster stated, but that is to be expected when booking third party. We had a 4th floor room with a view of the empire state building (not great, but still could see). I thought it was clean, but small, to... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
May 10, 2012

Dear reviewer, Thank you for sharing your experience with us and everyone in the Tripadvisor community. We are happy that you enjoyed your time with us; we hope to see you in the near future in you ever find your way back to our great city. More

Valencia, Venezuela
Top Contributor
61 reviews 61 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2012

Hotel is a couple of block away from Madison Square Garden and Penn Station and a few blocks from Times Square. Clean room, good price, helpful staff. Rate includes breakfast, but just so you know, breakfast area is always packed and is kinda difficult to get a table. Me, I'd rather just grab what I want and eat it in... More

Was this review helpful? Yes
See 2 more reviews by marseijas for New York City
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
May 10, 2012

Dear reviewer, Thank you for reviewing our Holiday Inn Express Madison Square Garden, we are very happy to learn that your time spent with us was excellent. We appreciate your recommendations for future guest and we hope they will use it while staying in our great city. We look forward to service you again in the future, as that is... More

County Antrim, Northern Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

I booked this hotel on Hotwire as a 'secret hotel'. By doing some 'detective work' on the Hotwire site I was pretty certain I was booking this hotel. Sure enough it come up and I saved approximately £100 over the named hotel rates. Stayed here with my wife for 4 nights. Hotel is well located just a few blocks from... More

Was this review helpful? Yes
See 2 more reviews by fluteplayer1958 for New York City
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
May 10, 2012

Dear tripadvisor member, Thank you for reviewing our Holiday Inn Express Madison Square Garden, we are excited to learn that your time with us was enjoyed by you and your loved ones. We hope that your suggestions are well received and that everyone utilizing them will have the best time in NYC. We hope to get to see you soon... More

Toronto
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 1, 2012

I booked a room in this hotel through Hotwire for a one-night stay in Manhattan on the way home from a conference in New Jersey. Originally I booked it for one person, but then discovered a friend would be in the city at the same time and we decided to share the place. I called a month in advance of... More

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
May 10, 2012

Dear guest, We are sad to see that your time with us was less than satisfying; we work hard to provide the best possible service day in and day out. On occasions we find ourselves unable to accommodate all requests as we are limited to certain items; if you would like to further discuss this matter with us, feel free... More

Edmonton, AB Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2012
1
person found this review helpful

This hotel was convenient to Madison Square Gardens/Penn Station as well as the shopping district. The subway system is awesome; get a 7 day pass for approx. $29. well worth it. The continental breakfast had a great selection, although very busy, we never had a problem getting a table to sit at. Front desk staff were very friendly and the... More

Was this review helpful? Yes
See 8 more reviews by RRussell_12 for New York City
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
May 10, 2012

Dear reviewer, Thank you for a great review for our Holiday Inn Express Madison Square Garden, we are really happy to learn that your time with us was enjoyed by a person like yourself. Our team strives day in and day out to provide the best possible service we can provide. We’re confident that the suggestions you have provided will... More

Greenville, SC
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 27, 2012

This sad hotel has a very nice staff, very small rooms, and lumpy pillows. Room rates include a decent breakfast served in a very crowded room where you must vie for a table. It was full to the brim with bus loads of students on holiday. There is no bar, no restaurant, no lobby and there are no cabs out... More

Was this review helpful? Yes
See 2 more reviews by Mannshowmom for New York City
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
May 10, 2012

Dear traveler, Thank you for taking the time from your busy scheduled to write a review of your stay at our Holiday Inn Express. We noticed that your time with us was not up to what you’re expecting; our location makes it very popular to all travelers alike, especially to first time visitors and business travelers. The complimentary breakfast, free... More

St Martins
2 reviews
4 of 5 stars Reviewed April 26, 2012

Was this review helpful? Yes
Anthony Lugaro, Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review
May 10, 2012

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Additional Information about Holiday Inn Express NYC - Madison Square Garden

  • Holiday Inn Express Nyc
  • Holiday Inn New York City
  • New York City Holiday Inn
Address: 232 West 29th Street, New York City, NY 10001-5201
Price Range: $$$

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Holiday Inn Express NYC - Madison Square Garden
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