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Holiday Inn Express NYC - Madison Square Garden

3.0 of 5 232 West 29th Street, New York City, NY 10001-5201
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Holiday Inn Express NYC - Madison Square Garden
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Holiday Inn Express NYC - Madison Square Garden
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1,226 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anaheim, California
1 review
4 of 5 stars Reviewed yesterday NEW

Just stayed there for 3 nights. Very comfortable beds, great service and staff. Very attentive, friendly, and helpful. Hotel is within walking distance to Times Square, theaters on Broadway and great restaurants.

Was this review helpful? Yes
Chicago, Illinois
Contributor
17 reviews 17 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed four nights. Great location in lower Manhattan/Financial District. Staff is friendly and helpful. There is a free breakfast. Rooms are not large but good for NYC. There is Wi-Fi and terminals in the lobby with printers.

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Cleveland, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel desk and maintenance staff were exceptional! Upon arriving in my room, there was a cut LARGE toenail on the floor close to the bed. (I didn't go barefoot- yuck.). I was concerned the floors had not been vacuumed. In general, rooms are small seriously, you only sleep there. We were on the forth floor and did NOT hear traffic... More

Was this review helpful? Yes 1
Amherst, New York
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a prime midtown place to stay. The rooms are small but clean. We stayed on the 8th floor and all was quiet. Breakfast had a variety of typical hotel food breakfast, pancakes, bagels, cereals, fresh fruits, pastries, eggs, real sausage, etc. and they kept it well supplied. Fresh coffee and tea were available 24/7. Subway stops nearby and... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a decent hotel. Location is fine. Room is comfortable. But somehow the lack of attention to details build to an unpleasant feeling. Starting from the many lamps you have to light in your room (instead of one big light source). Going to the unattractive artificial "juice" stand (it is quite ugly to see all of the juices building down... More

Was this review helpful? Yes 1
Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and my sister stayed here for 3 nights arriving on Oct 6th 2014. We arrived late that evening around 10pm after travling from Ireland. The Hotel is on 29th street just a few blocks from times square. The room was basic and small but very clean but as your in NYC you dont spend much time in the room... More

Was this review helpful? Yes 1
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Niamh! We really appreciate that you chose to stay with us. You can always expect a daily replenishment of amenities and linens from Holiday Inn family hotels. We're glad that you enjoyed breakfast. I'm especially happy that you found our staff to friendly. Please feel free to contact me personally whenever you plan to return. gary.desoiza@hhmlp.com More

Hays, Kansas
1 review
1 of 5 stars Reviewed 1 week ago

I have attached picture of email confirmation of approved review but now showing up their website either they concern to call . so i took my busy life and wanted to give out this review on TripAdvisor visitors .. Below review was given to Holiday Inn Express and they didn't care a bit about it .. Please read and hopping... More

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Dear ABVIHAYSKS, Please contact me personally at gary.desoiza@hhmlp.com. I"m not really clear on some details of your experience. I apologize that our vending machine would not accept the cash or credit card you attempted to use. I completely understand that you were hungry and tired at that hour. I'm sure the staff was trying help in directing you to a... More

Plattsburgh, New York
1 review
5 of 5 stars Reviewed 1 week ago

Me and my brother stayed here for 5 days and 4 nights on October 8-12 We came here for New York Comic Con and we had no problems what so ever this hotel has awesome/outstanding maid service and the bathrooms were clean the AC was a little loud but it didn't really bother us that much cause we didn't stay... More

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Leo! We're happy to hear that we pleased you during Comic Con. It's true that the walk to Javit's center is easy. Next time you can take the M34 Bus if you want. It crosses all of the avenues East to West on 34th Street. We really appreciate your recommendation. Please feel free to contact me personally when... More

Dublin, Ireland
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed with my wife 3 nights on vacation in this hotel The reception staff were very friendly and the front desk duty mgr. phoned our room several times to confirm everything was to our satisfaction The location is top class convenient to the metro, tax,i shops, Time Sq etc We had a high room at the back of the... More

Was this review helpful? Yes 5
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Silverjet! We love a 5 star review! Vacations are special and it's good to know that we provided you with a great experience. We really appreciate that you recommended us and gave others some useful information (tips). Thank you for choosing to stay with us. gary.desoiza@hhmlp.com More

Glenwood Springs, Colorado, United States
1 review
2 of 5 stars Reviewed 1 week ago

We spent a quick weekend in New York to review colleges. I prepaid for a room at this hotel. I paid for two double beds. When we got there they were out and gave us one queen bed. That would not have been bad if the room had not been next to the kitchen and the breakfast room. We heard... More

Was this review helpful? Yes
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Sherry! I'm sorry that there was trouble with the room type you reserved. If you decide to make NYC your college town: Please contact me personally. I would like the opportunity to offer you a much better experience. gary.desoiza@hhmlp.com More

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Additional Information about Holiday Inn Express NYC - Madison Square Garden

Address: 232 West 29th Street, New York City, NY 10001-5201
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express NYC - Madison Square Garden 3*
Number of rooms: 228
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style
#40 Green Hotel in New York City #171 Business Hotel in New York City #177 Family Hotel in New York City #190 Romantic Hotel in New York City

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