We stayed here after the New York Marathon. The hotel appeared to be at 100% capacity, but you would never have known that from the service. Every single person we encountered treated us like royalty. Gloria at the front desk was especially helpful and gracious. The housekeeping staff was friendly and helped us find a great Mexican restaurant in the... more

The room was a little small but always clean. Good AC. Staff was always very helpful. Wanted to be near the Garden and we were. Just have to make sure when you come back in to your room that the maid staff has replenished everything they were supposed to. Not big on waking up early for breakfast, but for those... more

I don't usually stay in hotels in NYC, because I usually stay at my friend's apartment. But I needed a room for one night because of some scheduling conflicts. I got a great deal on this room and the location was ideal, just a few blocks from Penn Station. The staff was great. I got there around noon and they... more

The Holiday Inn @ Maddison Square Garden was one of the best stays in NYc I have had. I have stayed at many hotels in the city and this one was the best location and service for the money. Times Square, Herald Square, the Empire State Building and Chelsea are all within walking distance. So is Central Park if you... more

New York hotels within the range of the 'average' traveller are expensive with small rooms. Bottom line. The Holiday Inn Express was reasonably priced with decent sized rooms and incl. breakfast. Breakfast is quite literally a bun fight. GET THERE EARLY or you will be waiting aimlessly for a table and the food will be well and truely picked over.... more

Stayed there for a week in September. Rooms are small but clean and bed are comfy. Gary the Manager was F-A-B-U-L-O-U-S!!! The best I have ever encountered! Could not do enough for us! We have stayed in HI hotels for years and no one is a great as Gary. The hotel is within a 20 min walk to Times Square.... more

We stayed in this hotel for a weekend in NYC. The location is excellent, within walking distance of Penn Station (we had taken the train) and several subway lines. And the price really couldn't be beat (it probably helps that we booked our room about 3 months in advance). Our room was small, but had all the usual amenities of... more

This was our first trip to NYC and we decided upon this hotel due to location and value. It was in a really good location- close to all the touristy things that we wanted to do. Time's Square was really close, Madison Square Garden was around the corner and the subway was easy assessible. The hotel offered a really low... more

Nothing wrong with this hotel. Great location being close to Empire State Building , Penn Station and subways , Madison Sq. Garden. Contrary to a previous reviewer's comment there are more than six tables for breakfast. There are probably around twelve tables plus more tables outside which some may consider preferable. Yes, it does get busy around 8 to 8.30... more