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All 452 New York City hotels

Holiday Inn Express NYC - Madison Square Garden

3.0 of 5 Hotel   |   232 West 29th Street, New York City, NY 10001-5201 (Manhattan)
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Ranked #187 of 452 hotels in New York City
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A recent review
5 of 5 stars reviewed 1 week ago
Rita550 Bellevue, Washington
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1,154 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Bellevue, Washington
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for three days. The location of the hotel is excellent, very close to Penn Station and a lot of prime tourist spots. Other than the location, the staff of the hotel, including front desk, room service etc. is very friendly. Very prompt service with a smile on their face which makes the whole experience even... More

Was this review helpful? Yes 3
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our second time in NYC. We decided to stay at the holiday inn this time and it was quite the decent stay. The location is near Madison Square Garden, and only about a 15 minute walk to Times Square. It is a quiet respectable location near the city's core. Our room was very clean, but small. The breakfast... More

Was this review helpful? Yes 1
Co. Derry
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my family for a few days in NYC. I picked it because we were arriving and leaving New York from Penn station, and it is an easy walk. Room was small (for 4 people and the aircon was noisy, but overall the accommodation was fine for us. I did not find the lifts (elevators) as difficult as... More

Was this review helpful? Yes 1
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Jenny! We're really happy to hear that we were just what the doctor ordered for the family. Our room size can be a little challenging, but there is no excuse for a noisy air conditioner. I'd really appreciate it, if you would contact me personally and tell me your full name so I can confirm that the room... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderfully close to Amtrak at Penn Station. Dragging suitcases was not so onerous with this hotel's location. Other advantages are the affordability, comfort, cleanliness, proximity to eateries and of course the delicious complimentary breakfast. We took advantage of the water, coffee and tea making facilities available at all times. Highly recommended affordable hotel.

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Anne! We're very fortunate to be so close to Penn Station, Madison Square Garden and Macy's/Herald Square. Our guests can come and go easily. They can store their luggage and get to their trains without delay; if they wish to do some last minute shopping or sightseeing. We're really please that you found us to be clean and... More

Sewell, New Jersey
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Holiday Inn Express was very close to Amtrak, just a two block walk. Hotel is in a great location near Time Square and Macy's. There is a Catholic church across the street that was very convenient on Sunday for Mass. The first morning we headed east across 33th street to the river and sat in a little park with... More

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

It sounds like you really enjoyed yourself Eddy! It's great for us to have been apart of what seemed to be a perfect weekend trip for you. I hope that you visit us often and that you contact me to assist you when you do. Thanks! gary.desoiza@hhmlp.com More

Limassol, Cyprus
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is perfect location wise for exploring NYC. The breakfast is modest but tasty, the rooms are on the small side but well maintained and comfortable. If you aren't spending too much time in the hotel and you're out and about spending your money on other things like we did, then this hotel will tick the box.

Was this review helpful? Yes
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Crystal and Shawn! We hope that we can "tick the box" for a lot of guests that read your review and choose us for location and comfort. I see that you visit a lot of cities, but please don't forget about us if and when you return to NYC. gary.desoiza@hhmlp.com More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location just 4 blocks away from penn station and Madisons square garden. I arrived after midnight which wasnt a problemat all. Room was comfortable but noisy... I was on the 3rd Floor front side of the building and that at some times was very very noisy early morning. Second point was the breakfast space very very croweded at times.... More

Was this review helpful? Yes 2
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Congratulation on finding our secret garden. We really need to do a better job publicizing it. Most people know about our front patio. We're really pleased that you took the time to write your review and encourage guests to stay with us. Please feel free to contact me when you plan to return. gary.desoiza@hhmlp.com More

London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First of all the location is amazing as you are right near MSG, Penn Station, Times Square is a 20 minute walk away. For my purposes being a road way from the Renzo Gracie School and about 3 from Marcello Garcia's was incredible. The staff are incredibly helpful and friendly, One in particular was like great Ula (?) I think... More

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Shuban! We're really pleased that you enjoyed our location and that our staff (esp. Ula) was so responsive to your needs. The "odd piece of furniture) is actually our designers version of a luggage rack. So you were on the right track thinking that it was the perfect place for your luggage. I apologize that you did not... More

Wayne, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

For various (misinformed) reasons, I had avoided this hotel in my many stays in NYC. No longer. I had no options and reluctantly booked only to be surprised by a clean, friendly and comfortable experience. Everything was new and high quality. Much better than many of the similar competitive hotel brands in the same neighborhood. My room was a shoebox... More

Was this review helpful? Yes
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you for taking the time to review your stay with us. We're really pleased to hear that you'll return and stay with us again. I'm not sure how many times the Phillies play in NYC, but I hope hat you will contact me whenever you choose to retun. Gary.desoiza@hhmlp.com More

Manila, Philippines
Top Contributor
65 reviews 65 reviews
51 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here in October 2013 with my sisters. Room was clean but a bit cramped for 3 people with big bags (we came from a two-week trip from Paris). Bathroom was spotless. Breakfast buffet was more than enough to start the day. Though the dining area was a bit small we didn't have any problems finding a table since we... More

Was this review helpful? Yes
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you MamaSqueak! We're really happy to hear that you enjoyed your stay. Typical New York City guest rooms can be challenging in size to many. It's a good thing there's so much to do in NYC. Our guests are usually exhausted, sleep well and spend very little time. We do our best to give you an immaculate environment and... More

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Additional Information about Holiday Inn Express NYC - Madison Square Garden

Address: 232 West 29th Street, New York City, NY 10001-5201
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express NYC - Madison Square Garden 3*
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#39 Green Hotel in New York City #161 Business Hotel in New York City #171 Family Hotel in New York City #177 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Thank you for choosing the brand new Holiday Inn Express Madison Square Garden Area hotel located on West 29th Street between 7th and 8th Avenue right in the heart of Chelsea and Madison Square Garden Area. We include a complimentary hot and cold Express Start Breakfast to all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 
Number of rooms
228

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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