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All 451 New York City hotels

Holiday Inn Express NYC - Madison Square Garden

3.0 of 5 Hotel   |   232 West 29th Street, New York City, NY 10001-5201 (Manhattan)
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Ranked #183 of 451 hotels in New York City
A recent review
4 of 5 stars reviewed 5 days ago
Andy T Dunfermline, Scotland, United Kingdom
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1,213 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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English first
Dunfermline, Scotland, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a one night stop over, and were very pleased. A good nights sleep with quiet A/C, the room was very modern and fresh, breakfast was good (though very busy) and very close to amenities and Penn Station. Staff were friendly and helpful. Would recommend for short stay overs but as the rooms are quite small not... More

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Andy! I'm very happy to hear that you enjoyed breakfast slept well. We've just upgraded our bedding and have added some new products (Greek Yogurt, Turkey Sausage, Gluten Free Bread). So It's rewarding to hear your feedback. Thank you for complimenting our staff. We all try very hard to give you a great hotel experience and make it... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Many thanks to Shelly,Sheila, Anais, Indira, and Rapheal. We felt very welcomed when we arrived, and enjoyed staying here. They were always quick to help and guide us to our destinations. Wonderful staff!

Was this review helpful? Yes 1
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank You Tracy! It's alway great to hear the names of our associates in reviews. Our staff is very dedicated to providing a great guest experience and they're genuinely caring people. It was very nice of you to take the time to mention them. I will make sure they are advised. Gary DeSoiza, General Manager More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights during the week. It was located close to Penn station so we only had a block and a half walk with our bags. The staff was very welcoming and found rooms close together for us. ( we were 4 people, 2 rooms) The complimentary breakfast was wonderful and generous. The rooms were small though, but we... More

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Columbus, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and courtious. Ms. Indira was the front desk agent who greeted us. All I can say is, she was very helpfull and kind. There were so many people in the lobby trying to check in and the staff was great. Other than the rooms being small it was quite cozy. My family and I will... More

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Lansing, MI
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel because it was affordable and located near Penn Station. Its also a block from a subway stop which makes it rather convenient to many locations (same line gets you to the 911 Museum, Times Square, and Central Park). Its not very far from the Empire State Building too, as well as my new favorite spot in... More

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited NYC on a family holiday ( kids were 9 & 11) and stayed for 6 night s at the hotel in room 1210 from 10- 16th June. The hotel is located close to Penn station and within walking distance from major Manhattan attractions. The staff at the front desk are polite and eager to help. The complimentary breakfast... More

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Carmel, New York
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a great location the rooms were very clean offering free breakfast.The staff was friendly and helpful. The lobby and the staff was very welcoming. Parking was also reasonable for hotel guest.

Was this review helpful? Yes 1
Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is situated right between Fashion Avenue and 8th Avenue. Just 2 blocks from Penn Station and around the corner from 28th st subway. Easy access to M32 and M4 buses that have a stop on the street across from Madison Square Garden. Lots of eating options nearby. The hotel has a scrumptious complimentary breakfast. Rooms are a bit... More

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you for the 5 star review! I'm very pleased to hear that you enjoyed our breakfast and that our staff was welcoming. We do have fantastic transportation to take you up and downtown; as well as in and out of the city. Virginia is not that far away. So I hope that you will consider staying with us again.... More

Budapest, Hungary
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 8 nights in the hotel during our vacation in New York. We liked the location very much, it is only 17 streets (less than a mile) far from Times Square, and the possibility having breakfast in the morning to start the days. The room was tidied up very well every day. The staff at the reception and the... More

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gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you for taking the time to review your experience with us! Holiday Inn Express has strict standards about our breakfast presentation, the assortment, the quantity, and the way it is served. So for now, we must use recycled paper plates. Our brand prefers that each and every Holiday Inn Express operate similarly and not all properties have the luxury... More

Sandton, South Africa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I found the hotel very good value not quite on Times Square does need some walking to sights situated by a main Rail Road Station and Subway stations , the rooms like typical New York Hotel rooms are quite small however very clean and exceptionally well maintained however the best is the BREAKFAST. Highly recommended

Was this review helpful? Yes
gdesoiza, General Manager at Holiday Inn Express NYC - Madison Square Garden, responded to this review

Thank you Graham! We're very happy that you discovered us. We are located about 1/2 mile from Times Square and our neighborhood is a little bit different. We do have the Empire State Building, Madison Square Garden and Macy's in our back yard and the surrounding commerce has more shopping destinations versus Times Square's varied entertainment and theatre. We very... More

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Additional Information about Holiday Inn Express NYC - Madison Square Garden

Address: 232 West 29th Street, New York City, NY 10001-5201
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express NYC - Madison Square Garden 3*
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#158 Business Hotel in New York City #174 Family Hotel in New York City #177 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Thank you for choosing the brand new Holiday Inn Express Madison Square Garden Area hotel located on West 29th Street between 7th and 8th Avenue right in the heart of Chelsea and Madison Square Garden Area. We include a complimentary hot and cold Express Start Breakfast to all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 
Number of rooms
228

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