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Hotel 309

2.0 of 5 309 W 14th St, New York City, NY 10014
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298 reviews from our community

Traveler rating
    37
    107
    63
    30
    61
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35
107
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

There are not too many things to say about this "hotel". While the location might be okay, you can leave that glimmer of hope at the door. This place was truly awful. I've stayed in hostels better for 20 bucks a night. It was dirty (towels / bed linen), extremely noisy at night due to other guests and the bathrooms... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

So, this place is no Ritz Carlton or St.Regis but it is a great little hotel for the average traveler to NYC! I was with two friends so we booked a four person room which was more hostel style with bunk beds but it was perfect for us and it was still a private room. It was so cheap even... More 

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Ahmedabad, India
Top Contributor
58 reviews 58 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I searched it on TripAdvisor and booked it directly, just for two nights.It has small rooms with sharing bathrooms, no elevators.But they gave us ground floor which was a great relief. Metro station was just near the corner. If you have courage you can walk up to central Manhattan on your own. Hop on hop off buses you can find... More 

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Cambridge, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 6 nights and had fab time. The hotel offered us everything we needed. Nicely decorated room with kitchen, comfortable bed and although the bathroom was shared we did find it always clean. The location is perfect and everything you need you will find it literally at the door step. Staff was very helpful and nice specially Mallelyn.... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The pictures posted on their website do not reflect the rooms. I walked in to my room and I was afraid to even take off my jacket. The room smelled, cracked paint on the ceiling, folding chairs and a plastic couch. To top it off, roaches!!! I could not stay the night and will have to battle to get my... More 

Was this review helpful? Yes 3

Travelers are raving about these New York City hotels

Senior Contributor
24 reviews 24 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 5, 2014

This hotel is very near the subway station. It is also in the Chelsea area which is accessible to different types of bar and restaurants. The hotel is near CVS pharmacy and convenience store wherein you can just buy anything you need during your trip. If I'm tired to eat out, I just grab a packed salad or sandwich or... More 

Was this review helpful? Yes 1
hotel309, General Manager at Hotel 309, responded to this review

Hello Christiane, Thank you for writing us this nice review. I am very happy to hear you enjoyed your stay and were satisfied. It's true our rooms are bigger than the average Manhattan hotel rooms as they used to function as apartments. As such, you get more space, a kitchenette and a larger than average bathroom. As far as security,... More 

Bratislava, Slovakia
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 28, 2014

this hotel should not be even existing. absolutely terrible. On the pictures on booking.com you can see something else than what you see in the reality. The higher you look up in the building the less windows with proper window frames you find. There were windows shut by pieces of wood!!! it was very noisy and very dirty. Quite expensive... More 

Was this review helpful? Yes 7
Montreal, Canada
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 22, 2014

On our last morning, we got woken up by rats eating our M&M chocolates. We warned the desk officer who told us the manager would arrive at 8. At noon, she finally told us the manager doesn't work on the week-end. Apparently the lady didn't care too much about the fact there were rats in her hotel, said she would... More 

Was this review helpful? Yes 8
france
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 7, 2014

I just spend one night (and I left earlier , instead of 3 nights ) in this hotel. The price for a room with bathroom is super expensive , and finally you get a prison cell-like room, dirty and depressing. No elevator, homeless looking people in the stairs, dirty , bad smelling.. It's not just because is in Meatpacking that... More 

Was this review helpful? Yes 9
hotel309, General Manager at Hotel 309, responded to this review

I just spend one night (and I left earlier , instead of 3 nights ) in this hotel. The price for a room with bathroom is super expensive , and finally you get a prison cell-like room, dirty and depressing. No elevator, homeless looking people in the stairs, dirty , bad smelling.. It's not just because is in Meatpacking that... More 

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 30, 2014

No lift, hallway filthy and not mopped over 4 days we were there. Staff do not engage with clients. Cheap hostels are better all round. The hotel information book and website are out of date and misrepresent this hotel. It is cramped, poor ventilation in room and share bathroom. Sheets were clean and bed comfortable but that's all it has... More 

Was this review helpful? Yes 7
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Additional Information about Hotel 309

Address: 309 W 14th St, New York City, NY 10014
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel 309 2*
Number of rooms: 28
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