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Hotel 309

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309 W 14th St, New York City, NY 10014
Best prices for: 1 room 1 guest
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Hotel 309
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Hotel 309
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319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Adelaide, Australia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel has no lift and we had a room with shared bathrooms. Everything was clean and pretty much what I expected for the price. The bed we had sunk quite bad in the middle and the street noise was pretty loud but overall we had a pleasant experience.

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Brough, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Myself and two my friends stayed in this hotel for 2 weeks beginning on the 27Th March to the 8th April, the location of Hotel 309 is fantastic it gives you easy access tall area of New York, there is a subway station to the left of the hotel and also a pharmacy and shop. Not to Mention the fab... More 

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Colombo, Sri Lanka
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 10, 2015 via mobile

This hotel has no lift and I observed an old man in a wheelchair at the bottom of the staircase unable to get to the 5th floor that he was assigned. He asked me (the guest) for help. I carried the wheelchair up of course and along the way came across an employee who had just delivered a suitcase to... More 

Was this review helpful? Yes 3
hotel309, General Manager at Hotel 309, responded to this review

Hello Sir, Thank you for taking time to write this review. I am disappointed to hear this man did not receive the assistance he needed from a staff member. Everyone on the staff knows this gentleman, who has been a resident of the building for over 50 years. He uses a walker, and we all know him well and provide... More 

Travelers are raving about these New York City hotels

Buenos Aires, Argentina
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2015

The location is unbeatable. The room is quite complete, with mini fridge, Microwave, sink and basic kitchen appliances. TV, Street view window, very comfortable bed. Safe & Closet. Common Areas: there's a back yard available, and also a mini-cuisine for breakfast, where the computer's are located. Fair price overall.

Was this review helpful? Yes 1
Sheffield, United Kingdom
13 reviews 13 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 20, 2015

Very poor standard of cleanliness. The bedding provided at the start of our stay was stained, and though our beds were made twice during a five night stay the bedding was never changed. Our room was never cleaned, and not enough linen or towels were provided at the start of our stay. Towels were provided after asking, but we were... More 

Was this review helpful? Yes 6
hotel309, General Manager at Hotel 309, responded to this review

Hello, Thank you for taking the time to write this thoughtful review. This is a review that I have printed and shared with all my staff because of its thoroughness and I appreciate feedback like this so we can improve as a hotel. I hope those reading our reviews can see that while we have had set backs, we are... More 

Frederick, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 20, 2015

Having read previous reviews I was prepared for a hostel setting, which was fine. The room was dirty, but adequate for my short stay. The front desk staff were friendly and accommodating. But when it comes to safety that where I draw the line....upon returning to our room (in the middle of the day) an inebriated elderly man, hanging over... More 

Was this review helpful? Yes 6
hotel309, Owner at Hotel 309, responded to this review

Dear Sharon, Thank you for taking the time to post this response. I appreciate that you were involved in a situation which you did not like, but I would like to add a few clarifications as I was the manager who assisted you. We do have an elderly gentleman who is disabled who lives in our building who is only... More 

12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 7, 2015

I would just like to avoid other people being mislead. This establishment is not a proper hotel, it should be classified as hostel! If you are expecting for a proper hotel (normal given the prices charged for the rooms), you will be highly desappointed as I was. To start with there is no lobby or reception area just a small... More 

Was this review helpful? Yes 6
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 22, 2014

There are not too many things to say about this "hotel". While the location might be okay, you can leave that glimmer of hope at the door. This place was truly awful. I've stayed in hostels better for 20 bucks a night. It was dirty (towels / bed linen), extremely noisy at night due to other guests and the bathrooms... More 

Was this review helpful? Yes 8
Melbourne, Australia
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

So, this place is no Ritz Carlton or St.Regis but it is a great little hotel for the average traveler to NYC! I was with two friends so we booked a four person room which was more hostel style with bunk beds but it was perfect for us and it was still a private room. It was so cheap even... More 

Was this review helpful? Yes 2
Ahmedabad, India
Top Contributor
58 reviews 58 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 14, 2014

I searched it on TripAdvisor and booked it directly, just for two nights.It has small rooms with sharing bathrooms, no elevators.But they gave us ground floor which was a great relief. Metro station was just near the corner. If you have courage you can walk up to central Manhattan on your own. Hop on hop off buses you can find... More 

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