Quality Inn Midtown West (New York City, NY) - Hotel Reviews

Address: 442 W 36th St, 36th Street between 9th & 10th Aves, New York City, NY 10018 (Formerly Comfort Inn Convention Center)

Phone Number:

Region: United States > New York > New York City > Manhattan

Amenities:

Free Breakfast Free High-Speed Internet Wheelchair access

Hotel Style:

Ranked #312 of 432 hotels in New York City

Price Range: $$$

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Free WiFi and hot breakfast. Located just two blocks from the Jacob K. Javits Convention Center, the Quality Inn Midtown West | Convention Center is an ideal place for both business and leisure travelers. .Additional nearby points of interest include: Grand Central Terminal, also known as Grand Central Station Rockefeller Center Radio City Music Hall entertainment venue Central Park Yankee Stadium, home of the New York Yankees baseball team Visitors will enjoy world-class shopping on New York's famous Fifth Avenue. The John F. Kennedy International Airport and the La Guardia Airport are 15 miles from the hotel. A variety of restaurants, entertainment options and cocktail lounges are located in the surrounding area. ... more less

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Also Known As:: Comfort Inn Midtown West Hotel New York City; Comfort Inn New York City; Comfort Inn Midtown West Hotel; New York City Comfort Inn

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219 reviews from our community

See which rooms travelers prefer - 11 traveler tips

skyebreaz

Ponchatoula, Louisiana

Senior Contributor

21 reviews

Reviews in 8 cities

3 helpful votes

“Excellent customer service and great location”

Reviewed June 18, 2013 NEW

This hotel is a great selection. It's about four blocks from the subway. The room was small but adequate and very clean. I cannot say enough about the customer service of all of the staff. Every front desk staff member was extremely helpful with our every request. They gave us directions to everywhere we asked. They gave great recommendations for... More

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Betsy712

Endwell, New York

5 hotel reviews

Reviews in 7 cities

7 helpful votes

“A very nice hotel”

Reviewed June 16, 2013 NEW

We recently stayed at this NYC hotel and were very pleased with everything about it. The room that we had was very clean and comfortable. Our king bed was very comfortable, the linens were clean and fresh. Our stay included a nice breakfast with make your own waffles, eggs, sausage. Wifi was included free. I was a bit worried about... More

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sams-mom15

Decatur, Illinois, United States

1 review

“Broken Toilet!”

Reviewed June 15, 2013 NEW

Our room was decent but our toilet was broken our entire stay! Every evening we had to call the front desk because our toilet was overflowing! we were there 4 days and the last night it was unusable and maintenance would not come up to fix it! Finally on our last morning before checkout they sent someone up to snake... More

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StarTrekkie

Alexandria, VA

Reviewer

4 reviews

5 helpful votes

“Small but Good”

Reviewed June 3, 2013

The hotel is a short walking distance from Times Square and Madison Square Garden. They provide a nice breakfast (fruit, cereal, waffles, juice). The free wi-fi reception was good. The room is a bit smaller than any hotel you'll stay at in the suburbs or out on the interstate, but the bathroom was a decent size. Still, if you're only... More

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Dear Startrekkie, Thank you for staying with us and giving us your feedback. Yes the Wi-Fi reception is very good here; we just upgraded our service and replaced old access points to provide for our guest. We also offer a higher speed internet for an additional price if you need the speed if the normal Wi-Fi doesn’t suit your needs.... More

chris52601

Enola, Pennsylvania

2 reviews

Reviews in 2 cities

2 helpful votes

“nice place for short stay”

Reviewed May 30, 2013

friendly staff. A little too far away for me but was around a 12 minute walk to train station. clean room. small breakfast and lobby area. Coffee pot broken during breakfast but luckily, coffee pots are in the rooms. Able to check bags before check in and after check out .

Review collected in partnership with this hotel

Dear Chris52601, Thank you for your most recent stay with us. Depending on which train you are trying to get too we are close to the A, C and E trains which are located just 2 blocks away from us, and Penn Station is only 2 small blocks away from there. I’m sorry that the coffee machine was down during... More

V J

Pleasant Grove, Utah

1 helpful vote

“Our stay at Quality Inn”

Reviewed May 28, 2013

We really enjoyed our stay at the Quality Inn. The room was nice and clean and big enough for the two of us. The staff was friendly and helpful. They always had cold lemon water in the lobby when we returned from our day. They also held our bags for free after we checked out. It's the little things that... More

Was this review helpful? Yes 1

Dear VJ, Thank you for your response and for your most recent stay with us. We are so glad that our staff is providing our guest with the best customer service possible to our guest. I’m also happy to see that you stored your luggage with us upon your departure. We know that it can be very tiresome carrying around... More

bsf0277

“Good service, very small”

Reviewed May 21, 2013 via mobile

This location is nice for someone who wants to be out of the nightly noise but close to the city activities. It's a short subway ride to Times Square with several entrances near the hotel. Check around for parking as it is off site & not affiliated with the hotel. The place they recommend is outside parking only. As far... More

Dear BSF0277, Thank you for your most recent stay and your feedback. I’m glad to hear that you found our staff to be helpful and friendly during your stay. We do offer parking to our guest with a parking lot we are affiliated with. The cost is $25 a day for a standard car. We also have a parking package... More

Parisgirl01

“Not what I expected and very dissapointed.”

Toilet in room next door overflooded which came over into our room. Our carpet was soaked for the entire time we were there and due to the hotel being fully booked they could not move us into another room. Because of this, our room along with the hallway smelled of sewage and mildew. In addition to being disturbed from our... More

Dear Parisgirl01, Let me start by thanking you for staying with us during your most recent trip to NYC. I am terribly sorry for the inconvenience you experienced during your stay with the room next to you. We have cleaned all the carpets and have addressed the issue with that room and the plumbing. I have also addressed the issue... More

VisitNiagara

Niagara Falls, Ontario

Contributor

13 reviews

4 hotel reviews

Reviews in 9 cities

“Great Value - friendly staff”

Reviewed May 19, 2013

We stayed at the Quality Inn Midtown West from May 3 - 7th. The staff was excellent, very friendly and knowledgable. The hotel isn't close to any subway so be prepared to walk to Penn Station or Herald Square (about 6 to 9 blocks). The area immediately around the hotel is a bit run down but great restaurants are located... More

Dear VisitNiagara, Thank you for your most recent stay with us and for taking the time to writing a review. We are so glad you found the staff to be friendly and helpful. I will tell Lisa the great job she did for you during your stay and the rest of the team. We are currently renovating the lobby and... More

Jfv123

Senior Reviewer

10 reviews

Reviews in 10 cities

8 helpful votes

“very nice staff”

Reviewed May 18, 2013 via mobile

stayed for the 5 boro bike tour. parking nearby and very reasonable (by nyc stds) which is a big plus. food was good staff was great. overall excellent value. I would recommend this hotel in the mid town west area.

Dear Jfv123, Thank you for staying at the Quality Inn Midtown West. We hope you had a fantastic time at the 5 boro bike tour. We are excited that your stay with us met are of your expectations. But we most importantly want to thank you for taking the time out to post your review and comments of you stay.... More

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Quality Inn Midtown West Hotel, New York City

Quality Inn Midtown West

219 reviews from our community

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