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All 447 New York City hotels

Quality Inn Midtown West

2.0 of 5 Hotel   |   442 W 36th St, 36th Street between 9th & 10th Aves, New York City, NY 10018 (Formerly Comfort Inn Convention Center) (Manhattan)
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Quality Inn Midtown West
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67%
Ranked #310 of 447 hotels in New York City
A recent review
3 of 5 stars reviewed 6 days ago
ScribFam Tupelo, MS
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320 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Geneva, Switzerland
1 review
2 of 5 stars Reviewed 4 days ago NEW

The best thing… Not having paid too much and having used this money to shopping. Otherwise…. - The hotel is far from the metro stops and from the first place to visit or to eat. 15 minutes walking from Penn Station and not easy with the luggages. - The Staff (not a hello, not a reaction when you enter the... More

Was this review helpful? Yes
General M, Manager at Quality Inn Midtown West, responded to this review

Dear Steph120887, I’m sorry that the hotel didn’t meet your expectations. I would like to know which train stop you got off at because the stop closest to us is only 3 blocks away, and Penn Station a ½ a block further. I wish I knew why you didn’t feel comfortable at breakfast because my breakfast attendant gets such high... More

Tupelo, MS
Top Contributor
105 reviews 105 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Wanted close to Penn Station - it was not an easy walk with luggage- scary lonely walk home at night - should have taken taxi-- hotel itself - great price - great staff - small room as you'd expect - slept too late for breakfast - would I stay here again - for price yes- for location no

Was this review helpful? Yes
General M, Manager at Quality Inn Midtown West, responded to this review

Dear Scribfam, Thank you for your feedback of our hotel. I am sorry that the walk from Penn Station to our hotel wasn’t easy for you. I’m not sure if it was raining that day or not for you because Penn Station is about 3 blocks away. I am glad to her my staff helped you out during your stay.... More

Willunga, Australia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Best staff possible that really make you feel welcome. Great breakfast with full marks to the cook. Location is very handy to west side wharves and Times Square just 10 minutes away. Much quieter with less sirens than more central locations. Would definitely stay there again.

Was this review helpful? Yes 1
General M, Manager at Quality Inn Midtown West, responded to this review

Dear Chauffeuredmotor, Thank you for your feedback of our hotel. We are so glad you enjoyed your stay. I’m also pleased to see that you found our hotel close to Times Square and close to other attractions within the city. I will share your feedback with my staff. They love hearing the impression they make on guest during their stay.... More

Cabo San Lucas, Mexico
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel last week for a business trip. It was within walking distance to the Javitz Center. The rooms were small but plenty comfortable. The room was very clean. The air conditioning/heater unit in the room didn't work correctly, but I was able to get it to do what I needed. I cannot say enough about the... More

Was this review helpful? Yes 1
General M, Manager at Quality Inn Midtown West, responded to this review

Dear Songbirdyss, Thank you for choosing us, and for staying with us during your most recent trip to NYC. We are pleased to hear you enjoyed your stay, and im glad that my teams were able to assist you with finding places within the city to eat at. I will follow up with Lisa about your feedback she will be... More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay very much. Extremely friendly and helpful front desk staff and housekeepers. Amazingly quiet. Everything worked in the room. Bed comfortable. Free wifi, free breakfast, along with a sweet guy who makes your waffles to order. Neighbourhood a little low rent but easy to walk to everything I needed. No complaints at all. Great value for what... More

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General M, Manager at Quality Inn Midtown West, responded to this review

Dear Steffi L, Thank you for choosing us for your most recent stay at The Quality Inn Midtown West. We are glad you enjoyed your stay. I will follow up with Robin my breakfast attendant, he really is the best. I’m also pleased to hear you enjoyed the free breakfast and WIFI that we offer here. We definitely hope to... More

Stafford VA
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Surprise! Surprise! A very small, comparatively inexpensive hotel in NYC can shine! Just returned from this Quality Inn while on a school field trip to the theatre district. Of course the rooms are extremely tiny, but they were fully equipped with everything you'd expect from an upscale hotel in NY. Beds were sooo comfy, slept very well, lots of pillows,... More

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General M, Manager at Quality Inn Midtown West, responded to this review

Dear Mona W, Thank you for taking the time to give us your feedback of our hotel The Quality Inn Midtown West. We are pleased to hear that your trip went so well on your most recent stay with us. Travelling with that many people can become very hectic and we do our best to help you out any way... More

Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Shower did not work. Even though room was at the back of the hotel, it was noisy. Iron broken....water from steam setting drenched my clothes. Booked a room with 1 King bed...got 2 doubles. Location and breakfast good. Best to avoid.

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General M, Manager at Quality Inn Midtown West, responded to this review

Dear Honeysurfsthenet, Thank you for staying with us, and thank you for your review of our hotel. I would love to know the room you stayed in so I may inspect the items you had problems with. I’m sorry about the iron, but I will in the meantime send my housekeeping teams to inspect the irons in the rooms to... More

Bath ,United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Considering the value price of this Hotel I found that it faired very well against other more expensive ones. The hospitality (second to none) far exceeded most others that I have encountered with a heftier price tag. Although the hotel has seen better days the standard of cleanliness was very good. The only issue I have is that the breakfast... More

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Was this review helpful? Yes
General M, Manager at Quality Inn Midtown West, responded to this review

Dear George M, Thank you for taking the time to give us your feedback of our hotel The Quality Inn Midtown West. I am pleased to hear that you enjoyed your stay with us. I’m also glad to hear that my teams were on point providing our guest with the best customer service possible. I’m sorry to hear about the... More

Atlanta
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Everyone was so nice and helpful. I injured myself in my trip and everyone was proactive in helping me, without me even asking. Rooms are very clean and warm breakfast was delicious. Location, price, and clean! I recommend this hotel and will stay there from now on!

Was this review helpful? Yes
General M, Manager at Quality Inn Midtown West, responded to this review

Dear Funnygriga, Thank you for your review, and for choosing us. We are very sorry that you got injured during your most recent stay with us. I’m glad to hear that my team made your stay a bit better by providing you with great service. We know it can be pretty hard to move around when hurt so we felt... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I thought this hotel was extremely worth the price we paid. It seemed a lot less expensive than it should have been (and was cheaper in comparison to hotels just a few blocks away), because it is located 10-15 minutes max walking from Times Square, Penn Station, and Grand Central Terminal as well as the ever-popular High Line. The room... More

Was this review helpful? Yes 1
General M, Manager at Quality Inn Midtown West, responded to this review

Dear MHB490, Thank you for your review and feedback. A hidden Gem huh? Why thank you. We love to hear that about our hotel The Quality Inn Midtown West. I’m so glad you enjoyed your stay with us. I’m sorry about that noise. I will follow up with my maintenance teams to see what it was and assure that it... More

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Additional Information about Quality Inn Midtown West

Also Known As:
Comfort Inn Midtown West Hotel New York City
Comfort Inn New York City
Comfort Inn Midtown West Hotel
New York City Comfort Inn
Address: 442 W 36th St, 36th Street between 9th & 10th Aves, New York City, NY 10018 (Formerly Comfort Inn Convention Center)
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#180 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Midtown West 2*
Official Description (provided by the hotel):
Free WiFi and hot breakfast. Located just two blocks from the Jacob K. Javits Convention Center, the Quality Inn Midtown West | Convention Center is an ideal place for both business and leisure travelers. .Additional nearby points of interest include: Grand Central Terminal, also known as Grand Central Station Rockefeller Center Radio City Music Hall entertainment venue Central Park Yankee Stadium, home of the New York Yankees baseball team Visitors will enjoy world-class shopping on New York's famous Fifth Avenue. The John F. Kennedy International Airport and the La Guardia Airport are 15 miles from the hotel. A variety of restaurants, entertainment options and cocktail lounges are located in the surrounding area. ... more   less 
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