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Comfort Inn Midtown West Convention Center


Comfort Inn Midtown West Convention Center
Hotel class 2 of 5
442 W 36th St, New York City, NY 10018
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Traveler Reviews

81% Recommend
4.0 of 5 stars 94 reviews
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By trip type
All (94)
[ Date ] [ Rating ]
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4 of 5 stars
NielsB 12 contributions
Netherlands
Jul 7, 2009 | Trip type: Couples New

We stayed here for a week in the beginning of June 2009. Since it was the first time in NY in a long time we wanted a nice hotel, at a decent price at a good location. Some research and checking the different booking sites yielded this hotel. It may not be the cheapest out there, but we've done worse.... more

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4 of 5 stars
elisabeth419 2 contributions
london-america
May 31, 2009 | Trip type: Couples
1/1 found this review helpful

I stayed here with my boyfriend for two nights and we thought it was great! Room was small but newly renovanted, modern and clean. Our view was so amazing since we asked for a high floor (floor 12) and we had views of the city and even alittle bit of the empire state building. Air conditioner and bathroom water were... more

Management response from
ComfortInnManagement, General Manager

Thank you very much for your positive response. We really appreciated. VK Macwana, GM

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3 of 5 stars
RobotBacon 2 contributions
Putnam, NY
Feb 18, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

The first night was terrible. Worst hotel experience of my life. Not only did they try to move me to another location 2 miles away (very far from where I had to be), but they stuck me in a smoking room when I finally got my room back (when I specifically booked non-smoking, as proven by the receipt I presented... more

Management response from
ComfortInnManagement, General Manager

Dear RobotBacon, I am really apologies for your first night stay but glad that you stayed for the second night and feel the difference. Actually we are doing renovation and the second night you stayed at our newly renovated room. I valued your opinion but also encourage you to come back again and I promise you will have great stay...

Great Value
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4 of 5 stars
Cate_1976 1 contribution
St. Catharines, Canada
Dec 31, 2008 | Trip type: Couples
1/1 found this review helpful

This was our second trip to NYC. We decided to book something closer to Times Square since most of our planned activities were in or near there. We were there from Dec 24 to Dec 28. The staff was very friendly and helpful throughout our stay. Breakfast in the morning was simple (cereal, toast, bagels, belgian waffles, muffins, pastries, etc.)... more

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4 of 5 stars
sbjohari 1 contribution
Singapore
Dec 11, 2008 | Trip type: Couples

In response to Ms fussy_princess We were there on 22nd to 26th April 08. Just a few days after u left. It is unfortunate that you had bad experience during your stay. On the contrary we were happy with the place. The room was clean and yes we agree it is small but not as small as our bathroom here... more

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5 of 5 stars
g0d0t 1 contribution
New York
Nov 21, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at the Comfort Inn Convention Center NY in the first week of November. me and my partner were so happy. The room was cozy but very clean and comfortable. The staff were excellent. The frontdesk person Rukon was very nice to us and help us out to find the near location for shopping. when we came from shopping... more

Management response from
ComfortInnManagement, General Manager

Dear GoDot, Thank you very much for taking time and write the great review for us. It's encourage our staff very much. Yes we are going to do renovation in the first quater of 2009. Once again thank you for your kind words. VK Macwana

good value
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4 of 5 stars
gliss 3 contributions
uk
Oct 28, 2008 | Trip type: Friends getaway

Read all the reviews here. Just got back. Have to agree, staff are very friendly and helpful. Rooms very clean and beds / bathroom made and re-stocked every day. breakfast was excellent, make your own waffles. All food very fresh. We were there early so had no problem with seating but the dining area is not large. You would have... more

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5 of 5 stars
castromenezes65 1 contribution
Rio de Janeiro, RJ
Aug 4, 2008 | Trip type: Family

Marks from 0 to 10: Value: 10 (My rate was US$ 189(taxes included for three persons). Rooms: 9(a bit small) Location: 9(10 minute walk from nearest subway station, but within walking distance to Times Square and surroundings. Cleanliness: 10 Service: 10 Continental Breakfast: 9 (it is not 10 because the breakfast room is very, very small. Additional features: Free local... more

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5 of 5 stars
efcbhoy 2 contributions
Dublin, Ireland
Apr 30, 2008 | Trip type: Couples

Spent six nights at this hotel. The rooms were basic but were clean and comfortable and had everything we needed. The staff were friendly, courteous and helpful. The self-service breakfast was basic but served its purpose and the food was fresh. The location of the hotel was great. It was 10/15 minutes walk from Times Square and nowhere near the... more

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1 of 5 stars
fussy_princess 13 contributions
Singapore
Apr 17, 2008 | Trip type: Couples
0/1 found this review helpful

Did not even unpack This was the worst experience ever!!!! From the time we pulled up to the minute we left was around 2 hrs too long The staff were not helpfull, I booked a non smoking room and got a smoking room only to be told we booked a smoking room. They told us we had to wait another... more

Management response from
ComfortInnManagement, General Manager

Thank you for your comments regarding your recent stay at our hotel. Please accept our apologies for the inconviences you experianced when you could not get a non smoking room. We will address your comments to our staff and to ensure this will not happen again.

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Comfort Inn Midtown West Convention Center Also Known As

Address: 442 W 36th St, New York City, NY 10018