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Comfort Inn Midtown West Convention Center


Hotel class 2.0 of 5
442 W 36th St, New York City, NY 10018
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Reviews you can trust

78% Recommend
3.5 of 5 stars 103 reviews
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By trip type
All (103)
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3 of 5 stars
Jaid96   13 contributions
Washington DC, District of Columbia
Oct 17, 2009 | Trip type: Friends getaway

My girlfriends and I were looking for an affordable, centrally located place to stay in NYC to attend a concert at the Manhattan Center and the Comfort Inn Midtown West was just that! Hundreds of dollars cheaper then some of the other commercial names like Marriott and Hilton and still within walking distance of all the major sights. It wasnt... more

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4 of 5 stars
bballhooper   1 contribution
Wicklow
Sep 24, 2009
1/1 found this review helpful

i travelled to new york on a school trip there was over 70 students and 10 teachers..half of us stayed in this hotel! when we arrived there was 3 people to a room..ok there was barely room to move but it was very clean!! on our first night we nearly over flowed the bath..ok so wer from ireland..we didn press... more

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3 of 5 stars
PYPY   24 contributions
Mississauga, Canada
Sep 11, 2009 | Trip type: Friends getaway
1/1 found this review helpful

We booked a room with king bed. The staff did not say anything when we checked in. Only we went to our room that we found there was a double bed tucked into the corner. We went back to the front desk right away. The staff told us there was a flood in the hotel and there was no alternative.... more

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1 of 5 stars
xyzItalia   1 contribution
Napoli
Aug 22, 2009 | Trip type: Family

The family room was so small that was impossible to open baggage or to move. The air conditioner was near to bed, staff wasn't polite and helpful, in particular a young woman who had been aggressive and insolent. Linen was stained. That is a awful hotel. It Isn't near Times Square but is need to walk for a long. more

Management response from
ComfortInnManagement, General Manager

Dear xyzItalia, I am really apologies for the bed experience you had at our hotel. I am personally taking your comments very seriously and I'll take appropriate action for it. Thank you, VK Macwana

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4 of 5 stars
NielsB   12 contributions
Netherlands
Jul 7, 2009 | Trip type: Couples
2/2 found this review helpful

We stayed here for a week in the beginning of June 2009. Since it was the first time in NY in a long time we wanted a nice hotel, at a decent price at a good location. Some research and checking the different booking sites yielded this hotel. It may not be the cheapest out there, but we've done worse.... more

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4 of 5 stars
elisabeth419   2 contributions
london-america
May 31, 2009 | Trip type: Couples
2/2 found this review helpful

I stayed here with my boyfriend for two nights and we thought it was great! Room was small but newly renovanted, modern and clean. Our view was so amazing since we asked for a high floor (floor 12) and we had views of the city and even alittle bit of the empire state building. Air conditioner and bathroom water were... more

Management response from
ComfortInnManagement, General Manager

Thank you very much for your positive response. We really appreciated. VK Macwana, GM

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3 of 5 stars
RobotBacon   2 contributions
Putnam, NY
Feb 18, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

The first night was terrible. Worst hotel experience of my life. Not only did they try to move me to another location 2 miles away (very far from where I had to be), but they stuck me in a smoking room when I finally got my room back (when I specifically booked non-smoking, as proven by the receipt I presented... more

Management response from
ComfortInnManagement, General Manager

Dear RobotBacon, I am really apologies for your first night stay but glad that you stayed for the second night and feel the difference. Actually we are doing renovation and the second night you stayed at our newly renovated room. I valued your opinion but also encourage you to come back again and I promise you will have great stay...

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4 of 5 stars
Cate_1976   1 contribution
St. Catharines, Canada
Dec 31, 2008 | Trip type: Couples
1/1 found this review helpful

This was our second trip to NYC. We decided to book something closer to Times Square since most of our planned activities were in or near there. We were there from Dec 24 to Dec 28. The staff was very friendly and helpful throughout our stay. Breakfast in the morning was simple (cereal, toast, bagels, belgian waffles, muffins, pastries, etc.)... more

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4 of 5 stars
sbjohari   1 contribution
Singapore
Dec 11, 2008 | Trip type: Couples

In response to Ms fussy_princess We were there on 22nd to 26th April 08. Just a few days after u left. It is unfortunate that you had bad experience during your stay. On the contrary we were happy with the place. The room was clean and yes we agree it is small but not as small as our bathroom here... more

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5 of 5 stars
g0d0t   1 contribution
New York
Nov 21, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at the Comfort Inn Convention Center NY in the first week of November. me and my partner were so happy. The room was cozy but very clean and comfortable. The staff were excellent. The frontdesk person Rukon was very nice to us and help us out to find the near location for shopping. when we came from shopping... more

Management response from
ComfortInnManagement, General Manager

Dear GoDot, Thank you very much for taking time and write the great review for us. It's encourage our staff very much. Yes we are going to do renovation in the first quater of 2009. Once again thank you for your kind words. VK Macwana

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Comfort Inn Midtown West Convention Center Also Known As

  • Comfort Inn New York City
  • Comfort Inn Midtown West Hotel
  • New York City Comfort Inn
Address: 442 W 36th St, New York City, NY 10018