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Holiday Inn Express New York City Fifth Ave

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15 West 45th Street, New York City, NY 10036
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1 room 1 guest
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Holiday Inn Express New York City Fifth Ave
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837 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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There are newer reviews for Holiday Inn Express New York City Fifth Ave
See the most recent reviews
London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 24, 2015

I stayed in this facility for one week and enjoyed every moment of my stay. The rooms were well maintained and the staff were very helpful and courteous. Everything seems to be working including series of noise that is typical of New York City. The hotel breakfast policy was liberal, though restricting their sausages to only swine sausage but surprisingly... More 

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your wonderful comment. We are so glad to hear that you enjoyed your stay. We hope to see you again very soon. More 

Switzerland
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed June 17, 2015

We spent 3 days and had 3 failures TV and WC and air condition "very nice repair man but it is painful to support this So if you do not have another place to stay, you definitely must ask for room above the 15th floor Rooms are very small (its usual in NY)

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your comment. Please accept our most sincere apologies. We hope we can regain your trust in the near future. More 

Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015 via mobile

We picked this hotel based on convenience to Grand Central. It is a narrow building tucked in between others. Easy to miss. But it seems new. Great value. But the stag is soooo helpful and accommodating. 👍🏻 thumbs up to the general manger, Lewiston Murray, for creating a great team at this hotel. Would stay here again.

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your fantastic feedback. We are so glad you enjoyed your stay. We look forward to having you stay with us again. More 

Stockton Springs, Maine
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 2, 2015

We got stuck at LGA very late on a rainy night. I was unable to find anything that seemed suitable for under $400 close to the airport. This was a really nice find for 2 weary travelers. We only stayed one night. The room was tiny, but met our needs. Clean but the carpeting was old (truly should be replaced).... More 

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for such great and honest comments. We hope to see you again soon. More 

Peterborough, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

We stayed here for 9 nights, friendly staff, nice room, good housekeeping, free tea and coffee all day and free breakfast every morning, close to Metro stations and all popular tourist attractions, wouldn't stay anywhere else if we went back to New York was a fantastic base to explore NYC.

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for such a great feedback. We are so happy to know you enjoyed your stay. We look forward to seeing you again. Have a great day! More 

1 review
3 of 5 stars Reviewed June 1, 2015

I was there on a business trip and WIFI was important. I struggled for two nights. Front desk personal were nice saying that they would have the system reset but there was no improvement. Breaks in the morning is a tight squeeze as the lobby area where breakfast is provided is very small.

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your comments. We have began the process of upgrading our internet system, to improve the connection for our guests. Thank you for your comment. More 

Kuwait City, Kuwait
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 28, 2015

This is a perfectly located hotel with easy access to the major NYC landmarks. It is a small property but is great for a tourist visit and even business, as was my case. The lifts are inadequate though and at peak times it can be a wait especially if you are the higher, albeit quieter, floors and the stairs are... More 

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear Harryhdl , I am in receipt of your feedback regarding your recent stay with us. I would like to speak with you further regarding your stay. If available, please contact me directly at fom@expressfifth.com and provide me with a phone number and best time to contact you. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed for the memorial day weekend. We were greeted by the staff upon arrival. Since we arrived around the AM, the hotel offered to store our bags until checking at 3pm. The location is great. Within walking distance of major landmarks, and high end stores. Rockefeller Center is like next to it and time square is just a few... More 

Was this review helpful? Yes 2
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your most valuable feedback, we are very happy to know you enjoyed your stay with us. We hope to have the opportunity of hosting your stay in the near future again. Have a great day! More 

Ennis, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel is just a few blocks from Broadway Shows , Times Square, Empire State Building , Top of the Rock, Madison Square Garden, Macy's , and many great restaurants. Easy subway rides to Yankee Stadium, Citi Field, and The Statue of Liberty cruises. They have a free breakfast that is very busy , but they are staffed well to... More 

Was this review helpful? Yes 2
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for such a nice feedback. We hope to see you again soon. More 

Lone Tree, Colorado
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 25, 2015

The rooms are small but clean and pretty well updated. We don't spend much time in our room so the cramped space wasn't a big issue. The lobby area is very cramped making check in a pain. The price is not much less than alternatives so we'll likely look elsewhere in the future.

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your comment. We wish you can give us another opportunity in the future. Have a great day! More 

Hotel Review Summarization

What travelers say

  • Times Square(18)
  • Very clean(4)
  • Great location(4)
  • Rockefeller Center(4)
  • Grand Central(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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