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Holiday Inn Express New York City Fifth Ave

3.0 of 5 15 West 45th Street, New York City, NY 10036
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#284 of 453 Hotels in New York City
691 Reviews 4 of 5 stars
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Holiday Inn Express New York City Fifth Ave
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Holiday Inn Express New York City Fifth Ave
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691 reviews from our community

Traveler rating
    180
    348
    97
    38
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express New York City Fifth Ave
See the most recent reviews
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

I can't say anything bad about our experience here. We got to the hotel 3 hours early and they allowed us to check in immediately, Also they upgraded our room from a standard to a king size bed without any extra charge . Room was very clean and well maintained on the 10th floor. Wifi and breakfast was included. Even... More

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear Fidels98, We are pleased that you enjoyed your stay with us. We plan to make your next stay even better. Please coome again soon. More

Lima, Peru
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2014

This is a perfect located hotel, very close to main attractions (Time Square is two blocks far, for instance) of the city and to shopping area. Its rooms are small but comfortable, clean, not noisy, you have what you need at a fair value. The staff is very helpful and kind, and you have the option of the typical breakfast... More

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear HoracioJavier, Thank you for the feedback. We are glad that you enjoyed your stay. Our staff is motivated and inspired by each satisfied guest. We hope to see you again soon. More

michigan
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 21, 2014 via mobile

4 of us stayed in this hotel for a weekend. The staff was nice and helpful. The double bed room was small but served its purpose. Same thing for the bathroom. Free Breakfast included eggs, pancakes, sausage, bacon, cereal, fruit, etc.Very centrally located. Good value for the money. Would stay here again.

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear CKJ, Thank you for reviewing your stay with us and letting us know that you were most satisfied. We value your feedback. We are committed to making your next stay even better! More

Chennai (Madras), India
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 18, 2014

So this is a basic no-frills hotel in a great location. The check-in was smooth, the staff were friendly and mostly to the point. Rooms are quite compact but functional. Bathrooms are small too but convenient and clean. Bedding is good. There is no room service (they don't even provide a complimentary bottle of water), which was quite frustrating at... More

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for providing us with some feedback on your stay. We value your review, as it helps us to get better in areas that worked well and improve in areas that were disappointing. Though you were not 100% satisfied with this stay, we hope that you will stay with us again and give us a chance to make your... More

Leuven, Belgium
Top Contributor
50 reviews 50 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 14, 2014

* I can't say the hotel in itself is a great hotel, but for this small price staying in the middle of NYC with breakfast makes it great * rooms were rather small, but bed was ok and bathroom was ok * breakfast: don't expect a cosy table and lots of choice > there's only 5 small tables for 60... More

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for providing feedback on your stay with us. Your review is highly valued. We continue to improve and make changes in our hotel. We would love to have you as our guest again so that we can make your stay great. More

Toulouse
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 14, 2014 via mobile

Great location to visit NYC. The room was clean. The staff friendly. Overall, the hotel is very outdated and needs a serious refresh. Services very limited. The reception/breakfast area setup is quite ugly. The breakfast is under average.

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for taking a moment to provide feedback on your stay with us. Your review is very important to us. It helps us to get better in areas that are favorable and to make improvements in areas that we unsatisfactory. We hope that you will stay with us again so that we can make your next stay 100% satisfactory. More

Pittsburgh, Pennsylvania
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 4, 2014

I recently stayed here for 3 nights for a vacation trip in NYC. The best thing about the hotel is the location - perfect location!!! It is apx 2 blocks from Times Square, 2 from Grand Central, 2 from Rockefeller, and a short walk to Central Park. Despite the centralized location the rooms were quite and we could not hear... More

Was this review helpful? Yes 2
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you so much for your feedback and taking the time to write it. We are so glad to hear you enjoyed your stay and hope we can provide you with another excellent stay in the near future. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

Great hotel. Location is perfect, very central yet not noisy. Staff are lovely. Especially Denis who checked us in. Breakfast and wifi a lovely bonus and free tea and coffee 24 hours is fab. We often popped in inbetween shopping to drop bags and get a take away drink. Rooms are decent size for a New York hotel and our... More

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you very much for your wonderful response. It's always nice to hear that we are meeting our goal, which is to provide a memorable experience for our guests. We hope to see you in the near future again and have the pleasure of hosting your stay. More

Zamboanga City, Philippines
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 25, 2014

For our NY stay with our 1 year old baby, we were looking for a great hotel in terms of location & cleanliness. This hotel truly came up to par with our expectations. It was a very tiny room though, but I am not complaining. Maybe that's the norm in NY hotel rooms. Room was clean and again very tiny.... More

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your most valued feedback. I am so glad to hear that you enjoyed this wonderful city and were able to take advantage of our location. Please accept our most sincere apologies for any member that might have been rude to you. I take this very seriously and will address it accordingly. We do hope to see you... More

Little Rock, Arkansas
Top Contributor
52 reviews 52 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 22, 2014

The hotel is very affordable comparing to other hotels in the area. If you take into account that it also offers free breakfast (typical US hotel breakfast), you can't probably beat the price. The room was comfortable and very clean; the common areas were clean, the employees very polite and helpful. The elevators were fast with no wait time, but... More

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you very much for taking the time to tell us about your stay. We hope to have the opportunity to host your stay again. More

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Additional Information about Holiday Inn Express New York City Fifth Ave

Address: 15 West 45th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express New York City Fifth Ave 3*
Number of rooms: 124
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan

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