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Holiday Inn Express New York City Fifth Ave

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15 West 45th Street, New York City, NY 10036
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Holiday Inn Express New York City Fifth Ave
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809 Reviews from our TripAdvisor Community

Traveler rating
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    127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Stockton Springs, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We got stuck at LGA very late on a rainy night. I was unable to find anything that seemed suitable for under $400 close to the airport. This was a really nice find for 2 weary travelers. We only stayed one night. The room was tiny, but met our needs. Clean but the carpeting was old (truly should be replaced).... More 

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Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 9 nights, friendly staff, nice room, good housekeeping, free tea and coffee all day and free breakfast every morning, close to Metro stations and all popular tourist attractions, wouldn't stay anywhere else if we went back to New York was a fantastic base to explore NYC.

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1 review
3 of 5 stars Reviewed 2 days ago NEW

I was there on a business trip and WIFI was important. I struggled for two nights. Front desk personal were nice saying that they would have the system reset but there was no improvement. Breaks in the morning is a tight squeeze as the lobby area where breakfast is provided is very small.

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Kuwait City, Kuwait
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a perfectly located hotel with easy access to the major NYC landmarks. It is a small property but is great for a tourist visit and even business, as was my case. The lifts are inadequate though and at peak times it can be a wait especially if you are the higher, albeit quieter, floors and the stairs are... More 

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GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear Harryhdl , I am in receipt of your feedback regarding your recent stay with us. I would like to speak with you further regarding your stay. If available, please contact me directly at fom@expressfifth.com and provide me with a phone number and best time to contact you. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for the memorial day weekend. We were greeted by the staff upon arrival. Since we arrived around the AM, the hotel offered to store our bags until checking at 3pm. The location is great. Within walking distance of major landmarks, and high end stores. Rockefeller Center is like next to it and time square is just a few... More 

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your most valuable feedback, we are very happy to know you enjoyed your stay with us. We hope to have the opportunity of hosting your stay in the near future again. Have a great day! More 

Ennis, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is just a few blocks from Broadway Shows , Times Square, Empire State Building , Top of the Rock, Madison Square Garden, Macy's , and many great restaurants. Easy subway rides to Yankee Stadium, Citi Field, and The Statue of Liberty cruises. They have a free breakfast that is very busy , but they are staffed well to... More 

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for such a nice feedback. We hope to see you again soon. More 

Lone Tree, Colorado
Top Contributor
63 reviews 63 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are small but clean and pretty well updated. We don't spend much time in our room so the cramped space wasn't a big issue. The lobby area is very cramped making check in a pain. The price is not much less than alternatives so we'll likely look elsewhere in the future.

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GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your comment. We wish you can give us another opportunity in the future. Have a great day! More 

Sydney, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 8 nights and we really enjoyed our stay. It was fairly central, it fronted 45th street between 5th and 6th Avenues. The rooms were small but well kept. There was a great deli across the street. We didn't use the free breakfast as we were either out before or after the breakfast times. The... More 

Was this review helpful? Yes 1
GMFifthAvenue, Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for such wonderful comments, we hope to be your hotel of choice when visiting New York City once again. More 

Barry South Wales
Contributor
14 reviews 14 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in April, and to say I was disappointed in an understatement. We checked in, then went to get the lift to the 22nd floor. Only two lifts, one of which wasn't working.. 20 minutes we waited in what can only be called a narrow corridor, with maintenance staff in and out of doors opposite the... More 

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GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for your comments. We apologize that your experience was not to your satisfaction and did not exceed your expectations. Please feel free to contact me directly to discuss further if you'd like. As of February of this year, we have refurbished all of the carpets in every one of our rooms and recently updated the carpets on all... More 

Annapolis, Maryland
Top Contributor
133 reviews 133 reviews
87 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have travelled to many places and stayed in various circumstances - I do my homework. You can look at my profile - I've been to many hotels and normally my reviews are very positive, because I do my homework. I was in a pinch and needed to stay at a hotel in New York when the prices of most... More 

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

I do apologize we did not meet your expectations during your stay at the Holiday Inn Express Fifth Avenue. We strive to provide our guests the best in quality amenities and accommodations and we regret that we did not meet this goal during your stay. More 

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Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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