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All 452 New York City hotels

Holiday Inn Express New York City Fifth Ave

3.0 of 5 Hotel   |   15 West 45th Street, New York City, NY 10036 (Manhattan)
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Ranked #276 of 452 hotels in New York City
A recent review
3 of 5 stars reviewed 6 days ago
Aliceesjan Monster, The Netherlands
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682 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Monster, The Netherlands
Top Contributor
220 reviews 220 reviews
90 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is located just around the corner from fifth avenue, right in the middle of everything. It has free wifi and breakfast. The entrance and front-office is somewhat small and is better avoided when really busy. Service is okay, but nothing special. I cannot say that the people at check-in were overly friendly. Rooms are small, they do have... More

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for choosing our hotel. We are glad that you liked many things about our hotel and the location. We are also appreciative of the feedback on things that did not go well with your stay. We are committed to improving those areas so that we can welcome you back to 100% Satisfactory stay. More

Nashua, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at this property during August to see a Broadway show. We could not be more pleased with the hotel, its location and the staff. The front desk is a little cramped but they really utilize the space offered. Check-in was simple and quick (after driving 5 hours it was perfect). Working at a hotel myself,... More

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GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear Chris C, We know that you had many choices when deciding on hotels in NYC. Thank you for choosing us and providing some feedback. We are glad that you had a great stay. Please come again soon. More

Norwich, United Kingdom
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 4 nights and just returned. The room was small but perfectly adequate and had good air con. Bathroom was clean although shower intermittent as head covered in lime scale. The location is key with this hotel. You won't get better for mid manhattan. Breakfast was included but basically served in the lobby, with only a few... More

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear Lady Emmawhite, We are glad that you chose our hotel and enjoyed your visit to New York City. Thank you for the review of our hotel and amenities. We value this feedback and will use it in our ongoing drive to be better. We would love to have you back so that we can make your next stay 100%... More

Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at The Holiday Inn Express for 4 nights and it was a perfect location to get out and explore the city with Times Square and Broadway a couple of blocks away, Grand Central Terminal a 10 minute walk, Empire State Building 15 minutes and Central Park 25 minutes. The room was small but adequate, it's not like you... More

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you very much for taking the time to complete a survey and letting us know about your recent experience with us. I'm sorry your check out experience was not to your satisfaction and that we were unable to see a prepayment on your reservation. I will review with my team future ways of handling these situations. I do hope... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I can't say anything bad about our experience here. We got to the hotel 3 hours early and they allowed us to check in immediately, Also they upgraded our room from a standard to a king size bed without any extra charge . Room was very clean and well maintained on the 10th floor. Wifi and breakfast was included. Even... More

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GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear Fidels98, We are pleased that you enjoyed your stay with us. We plan to make your next stay even better. Please coome again soon. More

Lima, Peru
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a perfect located hotel, very close to main attractions (Time Square is two blocks far, for instance) of the city and to shopping area. Its rooms are small but comfortable, clean, not noisy, you have what you need at a fair value. The staff is very helpful and kind, and you have the option of the typical breakfast... More

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GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear HoracioJavier, Thank you for the feedback. We are glad that you enjoyed your stay. Our staff is motivated and inspired by each satisfied guest. We hope to see you again soon. More

michigan
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

4 of us stayed in this hotel for a weekend. The staff was nice and helpful. The double bed room was small but served its purpose. Same thing for the bathroom. Free Breakfast included eggs, pancakes, sausage, bacon, cereal, fruit, etc.Very centrally located. Good value for the money. Would stay here again.

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Dear CKJ, Thank you for reviewing your stay with us and letting us know that you were most satisfied. We value your feedback. We are committed to making your next stay even better! More

Chennai (Madras), India
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

So this is a basic no-frills hotel in a great location. The check-in was smooth, the staff were friendly and mostly to the point. Rooms are quite compact but functional. Bathrooms are small too but convenient and clean. Bedding is good. There is no room service (they don't even provide a complimentary bottle of water), which was quite frustrating at... More

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for providing us with some feedback on your stay. We value your review, as it helps us to get better in areas that worked well and improve in areas that were disappointing. Though you were not 100% satisfied with this stay, we hope that you will stay with us again and give us a chance to make your... More

Leuven, Belgium
Top Contributor
50 reviews 50 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

* I can't say the hotel in itself is a great hotel, but for this small price staying in the middle of NYC with breakfast makes it great * rooms were rather small, but bed was ok and bathroom was ok * breakfast: don't expect a cosy table and lots of choice > there's only 5 small tables for 60... More

Was this review helpful? Yes 1
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for providing feedback on your stay with us. Your review is highly valued. We continue to improve and make changes in our hotel. We would love to have you as our guest again so that we can make your stay great. More

Toulouse
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Great location to visit NYC. The room was clean. The staff friendly. Overall, the hotel is very outdated and needs a serious refresh. Services very limited. The reception/breakfast area setup is quite ugly. The breakfast is under average.

Was this review helpful? Yes
GMFifthAvenue, General Manager at Holiday Inn Express New York City Fifth Ave, responded to this review

Thank you for taking a moment to provide feedback on your stay with us. Your review is very important to us. It helps us to get better in areas that are favorable and to make improvements in areas that we unsatisfactory. We hope that you will stay with us again so that we can make your next stay 100% satisfactory. More

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Additional Information about Holiday Inn Express New York City Fifth Ave

Address: 15 West 45th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express New York City Fifth Ave 3*
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#236 Romantic Hotel in New York City #243 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Fifth Avenue Hotel. Built in 2005, the hotel features include complimentary American breakfast, free in-room wireless high-speed internet access and free local phone calls.The Holiday Inn Express Fifth Avenue is a brand new modern, twenty-two story high rise hotel centrally located within close proximity to numerous restaurants, museums, 5th Ave shopping and the following attractions: Times Square, Rockefeller Center, Grand Central Station, Empire State Building, St. Patrick's Cathedral, Bryant Park, Radio City Music Hall, Carnegie Hall, Lincoln Center, Broadway Theatre District and the Jacob Javits Convention Center. We are also a short cab ride away from Madison Square Garden, Macy's, Lord and Taylor, American Girl, the Modern Museum of Art, NYU, FIT, and the Chelsea Piers. Stay with us if you are in town to see the Today Show which is right up the street from us, as is the David Letterman Show and Good Morning America. Visit New York City, and Stay Smart at the Holiday Inn Express Fifth Avenue Hotel. ... more   less 
Number of rooms
124

Questions & Answers

Questions? Get answers from Holiday Inn Express New York City Fifth Ave staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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