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Hilton Garden Inn New York/Central Park South-Midtown West

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237 West 54th Street, New York City, NY 10019
Best prices for: 1 room 1 guest
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Hilton Garden Inn New York/Central Park South-Midtown West
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Hilton Garden Inn New York/Central Park South-Midtown West
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760 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a 4 day trip to NYC in March. This hotel is very new, which means everything is fresh, clean, and modern. The hotel is just a few blocks up from Times Square and is a perfect spot to get around to other parts of New York with subway lines nearby and Central Park a few blocks... More 

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My fiance and I stayed at this hotel for 5 nights recently and we enjoyed every minute of it. The hotel itself is modern and the staff are extremely welcoming and friendly from the minute you arrive. The room was a perfect size and had everything we needed. Also, the hotel is located just round the corner from Times Square... More 

Was this review helpful? Yes 1
Middlesbrough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed at this hotel in February 2015. We didn't spend all that much time in the hotel seeing as we were in New York, but what we did see of it was fabulous. Great service, always welcoming greetings from the guys stood at the door. Room was lovely, basic Hilton but very crisp and fresh. Great... More 

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Charleston, South Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I took a mini-vacation over a long weekend and I chose this hotel due to the reviews I read on this site and due to its location. I have to say, the hotel did not disappoint. Our room was extremely nice and clean; small but that is a given when staying in a Manhattan hotel unless you... More 

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Fort Worth, TX
Top Contributor
256 reviews 256 reviews
38 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When I checked in there were two rooms available one on a lower floor or on one the 30th floor but it was "between the elevators". I wasn't quite sure what that meant since who in their right mind would put a room between a bank of elevators. WELL, they were being quite literal. My room was smack dab in... More 

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inverurie
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 6 days and was not disappointed. Very clean and modern hotel with great friendly staff, especially Chris on reception. The hotel is 5 minutes walk to Times Square and central park, with two great pubs next door. The hotel provides free wifi and can arrange airport transfers at a very good price $18 to Newark per... More 

Was this review helpful? Yes 1
Frank C, General Manager at Hilton Garden Inn New York/Central Park South-Midtown West, responded to this review

We are glad to hear we did not disappoint and appreciate your 5 star review. We look forward to your return in the future. More 

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 8 nights and had a really great time. It is perfectly located to get around the city and we pretty much walked everywhere. For breakfast we went to the cafe just over the road most mornings and for dinner there are loads of places around (including a 99c per slice pizza place). The room is quite... More 

Was this review helpful? Yes 2
Frank C, General Manager at Hilton Garden Inn New York/Central Park South-Midtown West, responded to this review

We are glad to know you had a great stay with us for your 8 nights. The bathroom door is by design we do have some rooms with traditional bathroom doors if that is preferred. Our apologies for any delays with the elevators we do provide information about the possibility of delays during peak times. We hope there was not... More 

Saint Louis
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros Very friendly staff Location is great for major attractions but far enough away from Times Square chaos Reasonably affordable for NYC Plenty of restaurants nearby Safe Free coffee in room and lobby Refrigerator in room Tap water from sink really cold and tastes great (trivial I know but we've had horrible water in many hotels) Cons Rooms are on... More 

Was this review helpful? Yes 1
Frank C, General Manager at Hilton Garden Inn New York/Central Park South-Midtown West, responded to this review

Thank you for your review we appreciate the feedback we apologize if you did not receive a call about your credit card it is customary for the front desk to try and contact you in your room if we are unable to do so the policy is to lock the door so that the front desk can secure payment. I... More 

Boston, Massachusetts
Top Contributor
223 reviews 223 reviews
78 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here in mid-March for some concerts I was attending with other friends who were scattered throughout the city. The room was very modern with a ton of plugs, the fridge/micro were handy. The bed was comfy (although definitely not up to Hilton Standards imo). The elevators could have been a little better but in some NYC hotels they... More 

Was this review helpful? Yes 1
Frank C, General Manager at Hilton Garden Inn New York/Central Park South-Midtown West, responded to this review

Thank you for your review our sincerest apologies for any delay with hot water we will certainly look into and have addressed by our Chief Engineer. We are glad you still enjoyed your stay despite this issue we appreciate the feedback and look forward to your return. More 

San Francisco, California
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel over the weekend. In a great area, this is a nice but very small hotel. Room The room is small. (and I mean small) The old joke about being so small I needed to outside to turn around is spot on. If you're looking for a spacious room, this is not the place. I always... More 

Was this review helpful? Yes
Frank C, General Manager at Hilton Garden Inn New York/Central Park South-Midtown West, responded to this review

We are happy to hear you enjoyed your stay and while the rooms may be small we fit a lot in them along with a comfy bed. We look forward to seeing you again in the future. More 

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