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Residence Inn by Marriott Times Square New York


Hotel class 3.0 of 5
1033 Avenue of the Americas, New York City, NY 10018
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Reviews you can trust

94% Recommend
4.5 of 5 stars 387 reviews
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By trip type
All (387)
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5 of 5 stars
RedneckNproud   1 contribution
Tennessee
Nov 7, 2009 | Trip type: Family New

Folks, for mid-town Manhattan, this is THE place hands down. You MIGHT find a cheaper place, or one in the EXACT middle of Times Square that costs more, but overall you can't beat this place! The staff was simply fantastic...from their greetings, to their service..unbeatable. The breakfast buffet (free by the way) was well stocked, diverse, and tasted great! The... more

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5 of 5 stars
walker2000   2 contributions
London
Nov 3, 2009 | Trip type: Family New
1/1 found this review helpful

I stayed here for five nights in October, I cannot fault this hotel at all. The rooms are lovely, with the kitchen coming in suprisingly useful, being able to keep drinks cool or make a hot drink at any time was good. The beds were very soft and comfy, even the sofa bed! The bathroom was small but the shower... more

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5 of 5 stars
NorthCarolinaWilbur   1 contribution
North Carolina
Nov 1, 2009 | Trip type: Family

Being from North Carolina we are well aware and enjoy the 'small town' atmosphere when traveling within the state. The staff at the Residence Inn NYC have been able to create the friendly, small town atmosphere within the hotel. Everyone on the staff we came in contact with was very nice, helpful with a professional, prompt attention to service and... more

Management response from
Gwen Lytle, Hotel Manager

I loved hearing that my staff made you feel so at home. I have worked here for over two years, but I remember staying here, from Idaho, and being amazed at how friendly the staff was at this hotel. I have continued to strive to ensure that feeling continues - in this big city. I feel very fortunate to get...

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4 of 5 stars
bostonaccent   13 contributions
Boston
Nov 1, 2009 | Trip type: Friends getaway

The hotel is located closer to Bryant Park than Times Square so it is not right in the middle of the Times Square crowds but close enough that you can walk there in minutes. The room itself was quite large with a bit of a view of the Empire State Building. I was on the 16th floor and I think... more

Management response from
Gwen Lytle, Hotel Manager

Thank you for your very descriptive details about our hotel and location. It will be very helpful to guests coming to our hotel and to NYC. The corner rooms are great with the extra space and large windows. The only down side to these rooms is that the bathroom is smaller than in other rooms. I apologize about your experience...

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5 of 5 stars
ChildOfTheSixties   1 contribution
Jersey
Oct 29, 2009 | Trip type: Friends getaway

For our 55th birthdays, my college friends and I made reservations at the Residence Inn and we were treated like GOLD! Gwen, the manager and Howell, the front desk clerk, took care of every detail and saw to it that our accommodations were top notch. Check in and check out were perfect, the beds were soft and comfy, the kitchens... more

Management response from
Gwen Lytle, Hotel Manager

Wonderful to hear your birthday celebration was a memorable one and that my staff and I were a part of the great memories. Sorry we could not have done better on the weather. Thank you for staying with us and please come again soon.

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5 of 5 stars
bshi   2 contributions
New Orleans, LA
Oct 25, 2009 | Trip type: Couples

Stayed last week of Sept for 7 nights and could not have been more pleased. Provided all the hotel essentials for a terrific visit: free wireless, in-room kitchens, sleeper sofa for seating, extremely comfortable beds, very well maintained and cleaned rooms, terrific views, complimentary full breakfast, Monday & Wednesday complimentary "snacks" which actually qualify as light meals, perfect location with... more

Management response from
Gwen Lytle, Hotel Manager

I loved you review. Thank you! Thank you for the time to write it. I especially appreciate te kind reveiw of so many members of my team. It is always wonderful to hear when the staff does a wonderful job. I look forward to sharing your comments with them - they will be thrilled! Please come stay with us again!

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4 of 5 stars
bglhvn   28 contributions
So. California
Oct 20, 2009 | Trip type: Family

Was in a group of 3 couples, no children. Hotel located just Southeast of Times Square, about a 5 minute walk. Market steps away and drug store about 1 block away. Restaurants all over the place. Rooms spacious with lots of countertop space since they come with fullsize refrigerator, sink, microwave, utensils, plates & cups/mugs, pans, plus room for pc... more

Management response from
Gwen Lytle, Hotel Manager

What a wonderful review. Very accurate details of our hotel and location to prepare our future guests for their stay. I really appreciate the praises for our staff. Wonderful to hear. I will certainly celebrate with them what they are doing well. Your comments mean a lot to all of us. We hope to see you back at our hotel...

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3 of 5 stars
pedesttre   5 contributions
España
Oct 20, 2009 | Trip type: Couples

The hotel was OK, but not excellent. The room wasn't small and it had microwave, fridge and coffee maker. Internet wireless was free but a little slow. The breakfast was really good, but there were many problems in the mornings with the elevators when you wanted to go to the third floor. Sometimes we had to wait a lot of... more

Management response from
Gwen Lytle, Hotel Manager

I am so sad to hear you had less than a perfect experience at my hotel. Tank you for your comments on how we can improve the hotel. It is important to us to provide an excellent experience both in product and service for our guests. We will continue to seek ways to improve the elevator service. It can be...

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5 of 5 stars
TravelinCari   1 contribution
SF Bay Area
Oct 19, 2009 | Trip type: Family

My husband and I stayed here two years ago and liked it so much that we decided to stay here again for our second trip to NYC. This time we were traveling with my 11 month old son and with my in-laws so we got 2 rooms. --Location: The hotel is walking distance to Times Square, Rockefeller Center, the Empire... more

Management response from
Gwen Lytle, Hotel Manager

Welcome Back! I love to hear of returning guests to our hotel. I am so glad you enjoyed the hotel just as well this past time. Thank you for staying with us and taking the time to write the review on the hotel. You provided great information on our hotel. Thank you for mentioning our bio-degradable dishes and utensils at...

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5 of 5 stars
Doliver   8 contributions
California
Oct 19, 2009 | Trip type: Couples

Just returned from a 3 night stay at The Residence Inn Times Square. Could not have been happier with this hotel. The location is great, within a couple blocks of subway, shopping or many sights. The staff was excellent and attended to our requests. Our room had a direct view of The Empire State Building which was a plus. They... more

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Residence Inn by Marriott Times Square New York Also Known As

  • Residence Inn New York City
  • Marriott New York City
  • New York City Marriott
  • New York City Residence Inn
Address: 1033 Avenue of the Americas, New York City, NY 10018
New York City Hotels Residence Inn by Marriott Times Square New York
4.5/5.0
387