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Residence Inn New York Manhattan/Times Square

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1033 Avenue of the Americas, New York City, NY 10018
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Residence Inn New York Manhattan\/Times Square
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1,770 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
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  • All months
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Belfast, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at Residence Inn in April (been too busy organising our wedding to review). We had booked a sky-line view high floor studio and when we got there we were offered a 13th floor which is classed as sky-line. We asked for a higher room and were offered the 17th floor - a larger room with a view of... More 

Was this review helpful? Yes
Richmond, Virginia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This property is in the heart of midtown. Across the street from Bryant Park, on the subway line and two blocks away from Times Square. The hotel offers reasonable off site valet parking, which in Manhattan is a must. Very small lobby area, but the guest room we had was large by NY standards and had a king bed as... More 

Was this review helpful? Yes
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for taking the time to post this fabulous review. We are delighted to hear that you and your family enjoyed your stay at the Residence Inn and that our excellent location helped make your stay a great one! We are one of the few hotels that offer a king size bed with a pull out sofa and kitchen... More 

Fishersville, United States
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First trip into New York so got there at 8 in the morning. Tired after the train ride, hungry, and needed a bathroom break. Not only did they hold our luggage until ck in time, they pointed me to the nearest restroom and told me breakfast was being served on the 3rd floor and I was welcome to go have... More 

Was this review helpful? Yes
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for staying at the Residence Inn Times Square on your first trip to New York. It is gratifying to read your appreciation towards our hospitality and service and we are so happy that your room with stunning views was to your liking. We appreciate you taking time out of your day to let us know that we met... More 

Jacksonville, Florida
1 review
2 of 5 stars Reviewed 5 days ago NEW

I love staying at Marriot hotels and I was disappointed with my stay.I stayed here for 3 nights... i had an early flight in to the city and asked when I booked the hotel for a early check in, I emailed about an early check inn, I called the night before and in the morning to make sure I could... More 

Was this review helpful? Yes
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for choosing to stay with us for your recent birthday trip and for your candid feedback. We were troubled to read about the service problems you experienced and please accept our sincerest apologies for what transpired. I have addressed this matter with the entire Front Office staff and we are taking every measure to ensure that this does... More 

belfast
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

First the positives , hotel is in a great location, breakfast really good and rooms are spacious. Unfortunately as the hotel overcharged me by over $600.00 this totally negated the positives. I had prepaid in full with Expedia but was still asked to show a credit card on arrival as is usual. However when I returned home I discovered the... More 

Was this review helpful? Yes 1
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for choosing to stay with us and for the valuable feedback. First of all, I extend my sincerest apologies for your unpleasant experience and for the undoubted inconvenience caused to you because of the additional charges placed on your credit card. I can understand your disappointment and apologize once again for what transpired. Please be informed, that I... More 

Belfast, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were very impressed with our previous stay at the Residence Inn in Midtown in 2014, but for our recent trip we wanted to try a different location so decided to try this property. We stayed here in March 2015 for 4 nights and had a great time. Hotel staff were very friendly and welcoming. We had a quiet corner... More 

Was this review helpful? Yes 1
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

We are delighted to hear that you enjoyed your visit to New York City. We are proud to be conveniently located to Bryant Park, Times Square, Broadway and Macy's at Herald Square and are glad that it well suited your needs. We are the perfect hotel for families with our contemporary rooms complete with a kitchen and separate areas to... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel with my sister for 6 nights last year. It was actually our first visit to New York and we did have a great time indeed. The hotel is well-located, close to Times Square. And for shopaholics, don't miss Macy's mall, it's just in the neighborhood ;) ...  If you like walking, you could find restaurants and... More 

Was this review helpful? Yes
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

We are delighted to hear that you enjoyed your first visit to New York City. We are proud to be conveniently located to a variety of outstanding restaurants and shopping centers and are glad that it well suited your needs. We are the perfect hotel for families with our contemporary rooms complete with a kitchen and separate areas to relax,... More 

Toronto, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was more than satisfied with my overnight stay with my family (a 1 yr old baby) included. The location is perfect. Not too close to times square since my baby is sensitive to noises and you can just walk right to almost any famous attractions from there. I love how it's so accessible to most of the tourists spots.... More 

Was this review helpful? Yes
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you very much for writing such an amazing review of the Residence Inn Times Square. We also want to thank you for highlighting our convenient location to many famous attractions, our comfortable accommodations, the breakfast we served along with the amenities and facilities we have to offer. Comments such as yours help us make our day and strive towards... More 

Edmonton, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for three days prior to a cruise. Some of the staff were more friendly than others but no one was ever rude. The hotel was in the process of being renovated while we were there but we never had any issues. We had a room facing the Empire State Building and everything in the room... More 

Was this review helpful? Yes
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Wow! What a terrific review. It gives me immense pleasure to know that you and your family had a wonderful stay with us. Our mission is "To Impress our Guests" so your comments assure me that we are succeeding in that mission. We are happy to know that you felt relaxed at our hotel with all the amenities, surroundings and... More 

Florida
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Technically, this hotel should be called the Residence Inn Bryant Park, but Times Square is just a block or two away. Personally I'll take Bryant Park over Times Square any day. I've stayed here quite a few times but am not sure why I never got around to reviewing it. Rooms are average to above average size for NYC, but... More 

Was this review helpful? Yes 1
HotelManageNY, Guest Relations Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for your online review regarding your visit to our hotel and for your continued patronage. I was pleased to read that you thoroughly enjoyed your business stay with us in February , and liked our comfortable accommodations with well-kept amenities and the great value we offer. We appreciate your comments about our convenient location as well. After a... More 

Hotel Review Summarization

What travelers say

  • Bryant park(26)
  • Free breakfast(17)
  • Great location(17)
  • Sofa bed(10)
  • Very good(7)
  • Empire state building(6)
  • Breakfast buffet(5)
  • Very helpful(4)
  • Would definitely stay(4)
  • Few blocks(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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