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Gramercy Park Hotel

Certificate of Excellence
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2 Lexington Avenue, New York City, NY 10010
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Best prices for: 1 room 1 guest
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1,056 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Gramercy Park Hotel
See the most recent reviews
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Again the hotel has not disappointed. It is one of the most unique hotels I have stayed it and extremely well appointed. Staff were as always extremely helpful and courteous. You are greeted with warmth and a smile on arrival and the attention to detail of the rooms including the toiletries and extras in the bathrooms is superb. The rooftop... More 

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Hello Steph - Thank you for taking the time to share your experience! So pleased to hear that you had such an amazing time here. The team is so tuned into the guest experience, taking pride in each and every aspect of what they do to elevate the guest experience. The setting of Gramercy is also so special, so it... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

GPH is truly a gem, one of my favorite hotels in New York. Recently had another wonderful stay. The staff was extremely helpful getting me into a room early after arriving on a red-eye flight. Makes all the difference in the world. Great location, charming rooms and very dark rooms which is the cherry on top for me (especially when... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for taking the time to share your experience with us. Checking into a hotel, coming off a red eye is clutch! All you want to do is lay your head down and relax for a bit, fresh off that 6 hour domestic flight across the states! So glad that we were able to accommodate you, the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

My stay here was amazing. I had a bachelorette wknd here with my sis and a few bridesmaid, but there's def a romantic touch so I would suggest also for wknd getaway with the beau. There is virtually nothing I can say I disliked about my room or most of the service received. Most everyone was helpful and completely professional... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Sounds like you had a great weekend at Gramercy! Girls weekend in a Park View Premier Suite.....Doesn't get better than that! My sincerest apologies with the service encounter you experienced at the Door upon arrival. I assure you that is not the norm nor is it the service philosophy we champion at Gramercy. Rest assured I will be sharing your... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Spectacular hotel with every attention to detail. Turns a business trip into a mini-break while sipping a perfectly made espresso, readying the NYT, watching the world walk by! The bar(s) are the perfect spot for pre dinner drinks and/or nightcaps before retiring to a lovely enclave for a wonderful nights rest! Will be back...

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for sharing you feedback....truly appreciated! I love your association of the guest room as your enclave, great comparison...Of course, all the warm colors, woods, etc...does indeed feel like an enclave. Looking forward to welcome you back for another memorable experience at the Gramercy! Keep in touch and let me know when your travels bring you back... More 

Weston, CT
Level Contributor
67 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hip, combined with old world luxury. A refreshing exception to the typically trendy "less is more" concept. At GPH, rooms are lavishly decorated and beautiful. Our bedroom was large and very comfortable. Only the bathroom was disappointing. Despite expensive marble and fixtures, it was annoyingly small (albeit, like most NYC hotels). Can't beat the location for easy access to everything,... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for taking the time to share your experience with us. So pleased to that you enjoyed your experience...interesting analogy by the way with regards to your subject line description. Rooms are indeed large and lavish, glad you enjoyed it. For larger bathrooms we offer a variety of room options that could possibly cater to your needs... More 

San Francisco, California
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Is access to Gramercy Park. Nice little private park in NYC. Customer service is poor here and rooms are overpriced but if you stay make sure you book directly with the hotel and recheck the rates which might drop a lot the day before. The Hotel is run down except for great showers.

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Hello Ellen - Thank you for taking the time to share your experience with us. I assure you there are MANY more reasons to stay at the Gramercy other than access to the only private park in New York City. When Julian Schnabel, academy award winning designer, created Gramercy....the vision did indeed involve the use of distressed woods, broken in... More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 5 weeks ago

My boyfriend and I are hotel snobs and the Gramercy made our top 10! It's quaint, cozy and customer service was wonderful. Don't get a standard room or your view will have a view of the wall. I walked in and the room was tiny and we requested an upgrade right away. We upgraded to the Junior suite and boy... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

So pleased to have made your TOP 10 List of hotels....truly an honor! Your categorization of the room as a masterpiece, is just wonderful to hear.....After reading you review, it sound like you had an outstanding time....Even rating Value, Sleep and Service with 5 STARS! Thats incredible...Having said that, we always strive to be the best, any reason behind the... More 

Boston, Massachusetts
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 weeks ago

We absolutely love this hotel and the neighborhood its located in, but most importantly, it is the staff that makes the experience enjoyable, they go far above and beyond to make us feel special every time we stay at the Gramercy, and even though we only get to the city a few times a year, we wouldn't even consider staying... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you Michael! The team truly goes out of their way to create memorable experiences for our guests....I am pleased that you noticed that and took the time to share it, it makes a difference for the team. They love to get feedback like this....makes their day as it does mine. Looking forward to welcome you back for another memorable... More 

Newburgh, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

I've lost count of how many times I've stayed at the GPH...probably close to a dozen. As soon as I walk through the revolving door and check in, I feel comfy & at home. Yes, Gramercy Park Hotel is elegant, but never pretentious. I've stayed in Queen rooms, King rooms, Lofts & Suites. All are spacious (for NYC!) and beautifully... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for the continued support of the brand....Gramercy is truly a special place., once you experience it, it is hard to stay anywhere else. Truly an organic and authentic New York Hotel, a place that the locals gravitate to, because it just feels right! Looking forward to welcome you back for another great experience here at Gramercy!... More 

1 review
5 of 5 stars Reviewed June 1, 2015 via mobile

The customer service was excellent and the room size was quite generous by NYC standards. The Union Square location is lovely and in walking distance to lots of great restaurants. Comfortable beds and luxurious bedding. We will definitely stay at GPH again on our next NYC trip.

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Service and location are KEYS to a great hotel....so pleased to hear that Gramercy hit the spot for you on that front! The team loved to hear of your positive experience, looking forward to welcome you back for another memorable stay here at Gramercy! All the best, Daniel Entenberg General Manager More 

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