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Gramercy Park Hotel

Certificate of Excellence
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2 Lexington Avenue, New York City, NY 10010
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25% off rate for Suites
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1 room 1 guest
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1,091 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
Date | Rating
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English first
  • All months
    (1091)
  • Mar-May only
    (272)
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    (270)
All months
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This has to be the quietest hotel in NYC. I heard a couple of sirens at night but absolutely no street noise. The hotel is what I would call dark and sultry. The concierges were very good. The restaurant was excellent. We ordered room service coffee every day because it was soooo good and only $12 for a large pot.... More 

Was this review helpful? Yes
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Dear Carmen, Thank you so much for taking the time to share your experience - especially since you mentioned so many positive attributes! We are delighted to read your stay with us went so well and apologies for the condition of the sheets in your room which will certainly be addressed. We look forward to welcoming you both back and... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great location, Amazing staff, The concierge is an absolute superstar, beautiful artwork throughout the hotel, wonderful restaurant and the most exciting bar with live music events! Visit this hotel for a truly unique experience!

Was this review helpful? Yes
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Dear Christopher, Thank you for mentioning so much in a small paragraph! We look forward to hosting you again very soon and we absolutely love the title of your review "THE ONE AN ONLY". Best regards, Fady Awad Director of Front Office More 

London
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am in a "love and hate relationship" with this place. More love than hate, lately. If analysed with a rational mindset, this hotel has some big shortcomings that in normal circumstance would make me steer away. However, the place has so much character and its overall atmosphere is so special that I find myself going back time after time... More 

Was this review helpful? Yes 1
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Thank you for such a detailed review of the hotel, it seems you have quite an eye/experience (with hotels) and we appreciate you taking the time to write this. We appreciate your mention of some of the great attributes Gramercy Park offers - with that said we take tremendous pride in not being just any hotel but one which will... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've waited my whole life to stay here and I was not disappointed!! The park was an added bonus! The room was small but I loved it! The history of the hotel was painted all over the place. The Rose Room was a treat as we were on the "list" and walking back into my room after a night on... More 

Was this review helpful? Yes
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Wow! Thank you for sharing feedback on your stay with us, I simply love the title of your posting "Dream Come True". We are so delighted to have hosted you and we are elated that we were able to meet and exceed your lofty expectations of Gramercy Park. Your mention of returning to the hotel and smiling "ear to ear"... More 

Beaumont, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our stay at the Gramercy was no less than exceptional on every level. The customer service was top notch...friendly, helpful and well above the competition (having stayed at numerous other hotels in the city I can easily and honestly compare)...The location is out of the frenzy, but close enough to all the action..just a short cab or uber away. The... More 

Was this review helpful? Yes
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

So pleased to hear of your "Exceptional" experience with us... especially how well our team at Gramercy took care of you. For someone who travels and stays in hotels as frequently as you we truly value your insight and experience... Thank you for sharing your feedback on your stay! Sharing your words with the Gramercy Team has truly made their... More 

Ware, United Kingdom
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a perfect hotel for seeing all the sites of Manhattan. We were able to walk from here up and down town. The hotel certainly has its own style which we enjoyed, the rose bar curtained off with red velvet curtains for example! Our room was a reasonable size considering hotel location. Wifi extra and we missed having coffee... More 

Was this review helpful? Yes 2
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Dear Nicky, We appreciate you sharing your experience at Gramercy Park and glad to read that you enjoyed and loved our central location in NYC! A few things to note for when you return to us in the future, we have over 10 different room categories which vary in size and views and also, coffee makers can be delivered to... More 

Greenlawn, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the GPH my birthday weekend to celebrate and stayed in a suite which was just lovely. We had a package which included champagne and one of their signature candles, and they surprised me with a gorgeous chocolate birthday cake :). Terrific neighborhood, excellent restaurant on site, and wonderful customer service. We'll be back as... More 

Was this review helpful? Yes
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Thank you for taking the time to share your generous feedback from your recent stay with us. We are so glad to read that you enjoyed your room accommodation, surrounding neighborhood and the special birthday cake we made for you! The team at Gramercy Park will be so pleased to read your comments about the property and the service, it... More 

Bradford, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We didn't get the best of welcomes as we stood at the reception after the long journey trying to sort credit cad details despite sharing the details well before arrival.The hotel is very dark and dingy and I felt I needed a touch to see my way around the bedroom! As with many buildings the exterior was being renovated but... More 

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you for taking the time to share your candid feedback on your most recent experience here at Gramercy. So sorry to hear it was not the perfection we are known for. International credit cards can be challenging at times, not informing your financial institution of your travels, etc. They have become tougher, but all in the best interest to... More 

perth, scotland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband, children aged 14 and 11 and I stayed in a room with two double beds and we were not disappointed. Hadn't been to the hotel in decades and it's new look is just stunning. Room is a decent size for NYC, as is the bathroom. The decor is lovely. The foyer is the scene stealer- exquisite decor, modern,... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

So glad to hear that you and the family enjoyed your time here at the property. The Double Rooms are indeed perfect in size for families like yours, glad it suited your needs! SO pleased that you have found a new home in NYC here at the Gramercy Park Hotel. Wifi, indeed I hear your thoughts. We offer the service... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were so fortunate to stay at Gramercy Park Hotel. Hardwood floors? Yes Please! It's like staying in a friend's house - if your friend had a luxurious guest room. The location is perfect and access to Gramercy Park - incredible! Betty who checked us in (at the early hour of 7:30am) was cheerful and engaging. She promised to call... More 

Was this review helpful? Yes 2
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Wow!! What great feedback, thank you truly! I too am a Starwood Alum, so hearing you this type of feedback from an industry prop like you, really mean a great deal to me and the entire team here at Gramercy. We are always focused on the guest experience, doing what we can to deliver memorable moments whenever possible. So fortunate... More 

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