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Gramercy Park Hotel

Certificate of Excellence
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2 Lexington Avenue, New York City, NY 10010
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Gramercy Park Hotel
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Gramercy Park Hotel
Gramercy Park Hotel
Gramercy Park Hotel
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1,032 reviews from our community

Traveler rating
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    168
    68
    34
    22
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170
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The smell of rich mahogony alone is enough to keep me coming back, not to mention the unparalleded service. Flawless experience. No reason to even consider staying elsewhere. My go to time and again. p.s-even their "elevator music" is on point, I thought it was my spotify playlist -Dylan

Was this review helpful? Yes 1
Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Gramercy Park Hotel is a beautiful hotel in a great location with great customer service. It was a fantastic experience overall. Also, they had very nice toiletries that smelled and felt great. I would recommend this hotel.

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for a long weekend over the bank holiday. I have to say this is one of the most amazing hotels I have stayed in. From the decoration to the location, this place was faultless. I have to say that the staff were the icing on the cake. Incredibly welcoming and helpful yet not overpowering. The... More 

Was this review helpful? Yes 1
Reykjavik, Iceland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff went above and beyond to make our stay the most memorable we have had for several years. The concierge team helped with booking restraurants, heli flights and unique experiences throughout NY. Our room was a joy and it was obvious that every detail had been thought of meticulously and with care. The most memorable thing from our... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

So pleased to hear of your outstanding experience...especially how well the team took care of you. e are all about personalizing the experience and it sounds like we truly did that for you here at Gramercy! I'm glad that you were able to enjoy Brian Newman...he is amazing! currently out on tour with Lady Gaga and Tony Bennett, but he... More 

Rye, New Hampshire
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location of the hotel was the reason our daughter picked the Gramercy Park hotel to be near her daughters ballet school (American Ballet Theater) and their academic school. I have travelled a great deal on both business and pleasure and knew NYC hotels were expensive, but $600/night without the 4 additional taxes the City, and State adds to the... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Hello Robert - Thank you for taking the time to share your feedback, truly appreciated! Certainly disappointing to see the phenomenal 5 star service you described over shadowed by the decor of the property. I would have loved to take the time to explain to you the vision of the property's design which was executed by Academy Award Winning Artist/Designer... More 

Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our recent stay at Gramercy Park Hotel was like stepping back in time. Gramercy Park Hotel is esqusite with it's classic traditional furnishings and an unbelievable art collections. I travel quite frequently to the City and this was my first time staying here. Our room was spotless. Cleanliness of a hotel is my top priority. Room was well stocked and... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for the outstanding feedback. For someone who travels and stays in hotels all the time, we truly value your insight with your experience. Hearing about how wonderful it was is magical for us to hear! The property itself is indeed a GEM as you mentioned. From the design, art, venues, location....it really hits it off on... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

As a former New Yorker, I have often visited the GPH for drinks but never to stay overnight. But when my partner and I wanted a romantic staycation to celebrate a birthday, I knew this would be the best hotel and they did not disappoint. I called the concierge in advance to arrange flowers and chocolates, which they did beautifully.... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Romantic evenings, celebrations and special occasions....that is where we make good, GREAT! So glad to hear that your stay cation was a success. The property is truly special and hearing of how wonderful it was for you on such a special occasion, is just music to our ears. I truly appreciate you taking the time to share your experience and... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Our last stay we had an issue with our room and we contacted the manager who told us that he was sorry and next time we stayed he would make it up to us. We had reason to stay at this hotel recently and on the morning of our arrival we emailed the manager, when we arrived at the hotel... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for recognizing our effort to recover! It's inevitable, things happen....where I am so proud of our team is orchestrating the efforts to turn it around making our guests customers for life! That is what sets GPH apart from the competition....Personalizing the experience, follow up and success to each and every guest stay....of course the unique nature... More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I had our wedding here and stayed in the hotel before and afterwards. Very beautiful and spacious accommodations for New York City. Excellent service from hotel staff. outstanding location near union square and Madison square parks-there is plenty of cool stuff to check out day and night. The room was beautiful, clean, great beds, excellent shower pressure.... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for the shout out rob, we truly appreciate you sharing with our TA community! So pleased to hear you connected with the property. Its location is perfection....close to it all, yet off the beaten path which allows for a nice restful nights sleep! The team is so connected to the guest experience, glad their service was... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything about this hotel is fantastic. From start to finish the staff was friendly, hospitable, warm and helpful. The room we reserved wasn't available and the front manager took us to different rooms until we found one we liked. For the inconvenience they gave us two free drinks at the bar. We loved the room we ended up with and... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thanks for the great feedback Casey! Our team is focused on personalizing the guest experience and it sounds like we were able to do that on your most recent experience. Glad you connected with one of our managers who was able to curate an outstanding room with a Park View for you....of course enjoying a cocktail at the Jade Bar... More 

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