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Gramercy Park Hotel

Certificate of Excellence
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2 Lexington Avenue, New York City, NY 10010
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25% off rate for Suites
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1 room 1 guest
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1,088 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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    (272)
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Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've waited my whole life to stay here and I was not disappointed!! The park was an added bonus! The room was small but I loved it! The history of the hotel was painted all over the place. The Rose Room was a treat as we were on the "list" and walking back into my room after a night on... More 

Was this review helpful? Yes 2
Beaumont, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our stay at the Gramercy was no less than exceptional on every level. The customer service was top notch...friendly, helpful and well above the competition (having stayed at numerous other hotels in the city I can easily and honestly compare)...The location is out of the frenzy, but close enough to all the action..just a short cab or uber away. The... More 

Was this review helpful? Yes 2
Ware, United Kingdom
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a perfect hotel for seeing all the sites of Manhattan. We were able to walk from here up and down town. The hotel certainly has its own style which we enjoyed, the rose bar curtained off with red velvet curtains for example! Our room was a reasonable size considering hotel location. Wifi extra and we missed having coffee... More 

Was this review helpful? Yes 3
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Dear Nicky, We appreciate you sharing your experience at Gramercy Park and glad to read that you enjoyed and loved our central location in NYC! A few things to note for when you return to us in the future, we have over 10 different room categories which vary in size and views and also, coffee makers can be delivered to... More 

Greenlawn, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the GPH my birthday weekend to celebrate and stayed in a suite which was just lovely. We had a package which included champagne and one of their signature candles, and they surprised me with a gorgeous chocolate birthday cake :). Terrific neighborhood, excellent restaurant on site, and wonderful customer service. We'll be back as... More 

Was this review helpful? Yes 1
Fady A, Director of Front Office Operations at Gramercy Park Hotel, responded to this review

Thank you for taking the time to share your generous feedback from your recent stay with us. We are so glad to read that you enjoyed your room accommodation, surrounding neighborhood and the special birthday cake we made for you! The team at Gramercy Park will be so pleased to read your comments about the property and the service, it... More 

Bradford, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We didn't get the best of welcomes as we stood at the reception after the long journey trying to sort credit cad details despite sharing the details well before arrival.The hotel is very dark and dingy and I felt I needed a touch to see my way around the bedroom! As with many buildings the exterior was being renovated but... More 

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you for taking the time to share your candid feedback on your most recent experience here at Gramercy. So sorry to hear it was not the perfection we are known for. International credit cards can be challenging at times, not informing your financial institution of your travels, etc. They have become tougher, but all in the best interest to... More 

perth, scotland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband, children aged 14 and 11 and I stayed in a room with two double beds and we were not disappointed. Hadn't been to the hotel in decades and it's new look is just stunning. Room is a decent size for NYC, as is the bathroom. The decor is lovely. The foyer is the scene stealer- exquisite decor, modern,... More 

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

So glad to hear that you and the family enjoyed your time here at the property. The Double Rooms are indeed perfect in size for families like yours, glad it suited your needs! SO pleased that you have found a new home in NYC here at the Gramercy Park Hotel. Wifi, indeed I hear your thoughts. We offer the service... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were so fortunate to stay at Gramercy Park Hotel. Hardwood floors? Yes Please! It's like staying in a friend's house - if your friend had a luxurious guest room. The location is perfect and access to Gramercy Park - incredible! Betty who checked us in (at the early hour of 7:30am) was cheerful and engaging. She promised to call... More 

Was this review helpful? Yes 2
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Wow!! What great feedback, thank you truly! I too am a Starwood Alum, so hearing you this type of feedback from an industry prop like you, really mean a great deal to me and the entire team here at Gramercy. We are always focused on the guest experience, doing what we can to deliver memorable moments whenever possible. So fortunate... More 

New Hope, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I went to the Gramercy Park Hotel for our anniversary this weekend to return to a neighborhood we had lived in for many years. It was really wonderful. The woman at the front desk was very attentive, and treated us to drinks at the Rose Bar to celebrate as well as an offer to upgrade our room.... More 

Was this review helpful? Yes 2
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Special Occasions are very important to all of us here at Gramercy! Thank you for allowing us the opportunity to share it here at GPH! So special to have had you here. Glad to hear about the connection you had with our front desk team....they take true pride and passion in taking care of our guests. Looking forward to welcome... More 

Geneva, Switzerland
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have apprecitaed our stay in this beautiful hotel. The service is very good and we have been warmly welcomed. The hotel have a great location. It is very trendy and authentic. We will be back very soon in this beautiful property.

Was this review helpful? Yes 2
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Location is KEY in New York City and I am glad that we delivered on that front to you along with the warm and welcoming service. We always welcome our guests with open arms, showcasing our passion to the guest experience. Looking forward to welcome you back for another memorable experience at The Gramercy! All the best, Daniel Entenberg General... More 

New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wedding of almost 100 on the terrace. We had the pleasure and good fortune to work with Kruthika "Kay". Kay exudes professionalism, exceptional customer service and skills. Kay assured the entire evening was an awesome and memorable experience! Kudos to Kay and the GPH!

Was this review helpful? Yes 2
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

So pleased to hear of your magical weekend! Kay is indeed a rock star....working hand in hand with our events team, who all exude so much passion in delivering our clients memorable special events. I trust you have created everlasting memories for you and your guests....looking forward to welcome you back for anniversaries and more special occasions....Gramercy, where the heart... More 

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