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Gramercy Park Hotel

Certificate of Excellence
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2 Lexington Avenue, New York City, NY 10010
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1,052 Reviews from our TripAdvisor Community

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Traveler rating
    750
    176
    70
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    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 of 5 stars Reviewed 2 days ago NEW

One of Ny great treats when staying at GpH was the breakfast buffet on the rooftop wash down with the Billecart Salmon Rose champagne.....🍸 Quel dommage... We got to the elevator to get to have breakfast but couldn't reach the terrace We had a lovely breakfast at the downstairs restaurant but please please please bring back this unique New York... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you for taking the time to share your feedback Sarah. I only wish more people were as passionate about the terrace breakfast service as you are. We decided to close the a la care service on the Terrace in September of 2013, as the patronage of the venue was minimal. We are so pleased to be able to offer... More 

London
Level Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent one night at the Gramercy as we transited from the West Coast to Europe. As others have described, the interior of the hotel is dimly lit, dark wood, jewel-coloured velvets. Our room was a good size but no view to speak of (Lexington side). The bed was extremely comfortable with beautiful linen and we had a great night's... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you for taking the time to share your candid feedback about the property. Glad to hear you enjoyed the design and comfort of our beds, they are indeed great. Regarding views, we offer Lexington side as well as Park side. The Park Side is, is our premium side and offer park views. So should you be looking for a... More 

Philadelphia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I agree with all the great reviews about this hotel. The rooms were spacious, sheets and beds were luxurious and most of the staff was friendly . . . but it was so darn dark, we couldn't see anything. To the point where my companions were saying how gloomy it was. I couldn't even find the front desk when I... More 

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you for taking the time to share you feedback. SO pleased to hear that you enjoyed the property and connected with the staff here. My apologies that our design as a whole did not resonate with you. Award Winning designer and director, Julian Schnabel, truly poured his passion into the project staying true to the legacy of 1925 property... More 

1 review
5 of 5 stars Reviewed 1 week ago

Last minute trip to the city. Very accommodating staff and wonderful service. The room was spotless and the facilities were equally pristine. Easily checked in and out and a bellman was prompt with my luggage and they left nothing to be desired. Would not hesitate to stay again.

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for sharing Shant....Truly a pleasure having you here at Gramercy. We work very hard to make it as seamless as possible for each and every guest, so I appreciate you sharing just how easy and swift your arrival was. Guest attendants are indeed in tune to your experience eagerly awaiting the arrival of all our guests,... More 

Birmingham, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

This was my first time to the Gramercy Park Hotel. From the moment we walked in we were impressed with the friendly, helpful staff. They were great! I loved the eclectic style and our room was so comfortable. Room service was fast and efficient. My only complaint is the dim/low lighting. It was difficult to see elevator buttons and read... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

So glad to hear you found the hotel comfortable for you on your most recent visit. The room is so well appointed and has a great deal of square footage per New York standards. Design wise, the property does indeed take from a darker color palette, giving off a darker tone throughout. Although the rooms have a lighter feel when... More 

New York
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I know this is a very chic and stylish hotel, but I found the halls and room to be really dark and a bit gloomy. The large room I had was comfortable and the bed and sheets were perfect. It had everything I needed and it is obvious that a great deal of thought went into the rather unique design,... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you for your candid feedback....You are indeed correct, Gramercy is not for everyone. Stylish and uniquely designed by an artists hand. He award winning design does have dark, rich colors, which can come across on the darker side. I am sorry to hear that the design and lighting did not connect well with you. I can understand how it... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Again the hotel has not disappointed. It is one of the most unique hotels I have stayed it and extremely well appointed. Staff were as always extremely helpful and courteous. You are greeted with warmth and a smile on arrival and the attention to detail of the rooms including the toiletries and extras in the bathrooms is superb. The rooftop... More 

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Hello Steph - Thank you for taking the time to share your experience! So pleased to hear that you had such an amazing time here. The team is so tuned into the guest experience, taking pride in each and every aspect of what they do to elevate the guest experience. The setting of Gramercy is also so special, so it... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

GPH is truly a gem, one of my favorite hotels in New York. Recently had another wonderful stay. The staff was extremely helpful getting me into a room early after arriving on a red-eye flight. Makes all the difference in the world. Great location, charming rooms and very dark rooms which is the cherry on top for me (especially when... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for taking the time to share your experience with us. Checking into a hotel, coming off a red eye is clutch! All you want to do is lay your head down and relax for a bit, fresh off that 6 hour domestic flight across the states! So glad that we were able to accommodate you, the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

My stay here was amazing. I had a bachelorette wknd here with my sis and a few bridesmaid, but there's def a romantic touch so I would suggest also for wknd getaway with the beau. There is virtually nothing I can say I disliked about my room or most of the service received. Most everyone was helpful and completely professional... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Sounds like you had a great weekend at Gramercy! Girls weekend in a Park View Premier Suite.....Doesn't get better than that! My sincerest apologies with the service encounter you experienced at the Door upon arrival. I assure you that is not the norm nor is it the service philosophy we champion at Gramercy. Rest assured I will be sharing your... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Spectacular hotel with every attention to detail. Turns a business trip into a mini-break while sipping a perfectly made espresso, readying the NYT, watching the world walk by! The bar(s) are the perfect spot for pre dinner drinks and/or nightcaps before retiring to a lovely enclave for a wonderful nights rest! Will be back...

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for sharing you feedback....truly appreciated! I love your association of the guest room as your enclave, great comparison...Of course, all the warm colors, woods, etc...does indeed feel like an enclave. Looking forward to welcome you back for another memorable experience at the Gramercy! Keep in touch and let me know when your travels bring you back... More 

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