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Gramercy Park Hotel

Certificate of Excellence
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2 Lexington Avenue, New York City, NY 10010
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970 reviews from our community

Traveler rating
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159
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Fabulous hotel with people who care. The rooms are excellent and large for ny. The concierge were super helpful and had great recommendations for dinner. The location is excellent and very pretty. The bar is super cool. This is by far the coolest place to stay in town

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Not only was the room impeccable - the service was also outstanding. (Doesn't hurt that the hotel smells like heaven!) Having stayed in a number of boutique hotels in Manhattan, I've experienced rooms-the-sizes-of-closets, surprises in every negative way imaginable. Here was the opposite! The staff was welcoming and gracious (we forgot toothpaste - the concierge had a fresh tube to... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Contributor
11 reviews 11 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the first time I have stayed at this hotel and I was a little apprehensive about booking it because I had been here for drinks and it was ultra hip and very design centric. It has been my experience that hip hotels usually think more highly of themselves than their guests but that absolutely is not the case... More 

Was this review helpful? Yes 1
Daniel E, Chelsea Cox - Director of Front of House Operations at Gramercy Park Hotel, responded to this review

Travljournalist, I am delighted to read that after contemplating to stay with us we us not only met your expectations, but exceed them! It is our goal each and every day here at Gramercy to ensure our guests feel at home and receive outstanding service. Darren is a star and is always willing to do whatever it takes to ensure... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I cannot rave enough about Gramercy Park Hotel!!! I flew in from Savannah to visit my son, whose NYU dorm is within walking distance of the hotel. My son met me there, and was waiting by the fire when I arrived. We were really blown away by the room, and I was immediately sorry I hadn't booked a longer stay!... More 

Was this review helpful? Yes 1
Daniel E, Chelsea Cox at Gramercy Park Hotel, responded to this review

Kimberly, I couldn't be happier to read that the hotel and the team impressed you from start to finish. Walking into the roaring fire place on a chilly New York day and your son waiting with open arms sounds like a perfect way to start your trip. We look forward to welcoming back to one of our beautiful and cozy... More 

California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay last month. I just love the details in this hotel -- comfortable beds, fantastic sheets & pillows, and great bath amenities. Staff were super helpful and did everything they could to make my stay comfortable. I'll be back!

Was this review helpful? Yes 1
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

You certainly got us right....It is all about the details here at Gramercy. We take the time to curate one of the best hotel experiences in New York, it truly does come down to the details. We seek out the best and deliver as such to our guests....our amenities are a perfect example of that. So glad that you connected... More 

Boston, Massachusetts, United States
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

From the moment we checked in, Chen welcomed us warmly at the door, intuitively coordinated our entry and seamlessly usher us to check-in. Darren, our FABULOUS front desk liaison made us feel warm and welcome. Anything we could have wanted or needed to have a comfortable stay was immediately provided. The concierge was able to secure a reservation, last minute,... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Wow!! Thank you Gabriella! We are so fortunate to have a team of seasoned team members who thrive on the satisfaction of our guests and Darren is truly exemplary of that style. Creating memorable experiences is just what we do here at Gramercy. The team and I were over joyed with excitement as we read your review, knowing we impacted... More 

Denver, Colorado
Top Contributor
84 reviews 84 reviews
45 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The Gramercy park Hotel is a nice hotel. It is located in the Flat Iron area which is not very convenient to most attractions in NYC. There is a subway stop very close to the hotel. The front desk staff are hit or miss. Some are very nice and professional and some are not. I have stayed at this hotel... More 

Was this review helpful? Yes 1
Daniel E, Chelsea Cox - Director of Front of House Operations at Gramercy Park Hotel, responded to this review

Dear WorldTraveler50226, Thank you for your honest feedback. Reviews like yours help us to improve and ensure perfection for your future stays. I'm sorry you don't find the location to be convenient, like you said, the 6 train is one block away and several more in Union Square or Madison Square Park, both short walks from the hotel. I'm truly... More 

Chapel Hill, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've had the pleasure of staying at the Gramercy Park Hotel for the last few years and can't recommend it enough. The hotel itself is lovely with beautiful rooms and a gorgeous lobby, but more importantly, the staff is INCREDIBLE and thoughtful from the front desk to housekeeping to the events staff and the GM's office, and consistently makes me... More 

Was this review helpful? Yes 1
Daniel E, Chelsea Cox - Director of Front of House Operations at Gramercy Park Hotel, responded to this review

Dear Lise, It's truly a delight to read reviews such as yours. I will certainly share your feedback with the team as words like yours drive them to continue providing outstanding service. We know there are countless choices when staying in New York and it's not the easiest city to feel at home in. How wonderful that we have achieved... More 

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Love staying at the Gramercy Park Hotel! This is my favorite place to stay when I'm in NYC, which is often for work. I enjoy that I can walk to where our office is and to countless great restaurants in any direction. What I love most is the cozy and modern feel the rooms offer. It's peaceful and beautiful. I... More 

Was this review helpful? Yes 1
Daniel E, Chelsea Cox - Director of Front of House Operations at Gramercy Park Hotel, responded to this review

Elizabeth, thank you so much for taking the time to share about your memorable times at Gramercy. It's a pleasure to welcome back loyal, repeat guests such as yourself time and again. We very much look forward to welcoming you home soon! More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Felt like 'home' and I could totally live there if I had to. Great room, wonderful staff, excellent hotel! I have been traveling back and forth from LA to NYC for more than 10 years and have had the luxury of trying out many of the top reviewed hotels and have stayed every where in NYC and the GPC is... More 

Was this review helpful? Yes 2
Daniel E, Chelsea Cox - Director of Front of House Operations at Gramercy Park Hotel, responded to this review

Dear divalento, reviews like yours are music to my ears. It is our sole effort, each and everyday to ensure our guests have a wonderful and memorable experience here at GPH. I will share your accolades with the team as reviews like these are what keeps the staff motivated to providing perfect service. We are very lucky indeed to be... More 

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