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Gramercy Park Hotel

Certificate of Excellence
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2 Lexington Avenue, New York City, NY 10010
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Gramercy Park Hotel
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Gramercy Park Hotel
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993 reviews from our community

Traveler rating
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    166
    65
    34
    22
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166
325
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234
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Friendly, cozy, excellent restaurant. Will return. Rooms are a bit small, including the bathroom. However, all amenities including towels and bathrobe are very good. Nice, fresh and clean bed linens. A special thanks to concierge Joy, she was very helpful! One of the best concierges I have ever met!

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Paris, France
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel's dark and lush interiors give an immediate sense of comfort and calm, while the quiet rooms and access to the private park, in full spring bloom, was a lovely respite from the everyday Manhattan bustle. We had a great one week stay in this hotel, ideally located in lower Manhattan and found the staff to be very helpful.... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for taking the time to share your experience with us! I was so pleased to hear of your wonderful time here at Gramercy....Find solitude in NYC, is never easy...somehow, taking a stroll through the ONLY private park in NYC, gives you that moment of silence you are looking for. So glad that you were able to... More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 6 days ago NEW

Recently spent the weekend with my family here. They are all about the guest and went above and beyond for the family and I. Feeling taken care of is so important and I felt that was the true mission of this hotel....so mission accomplished, we were blown away. Can't wait till we do it again.

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Spending time in the City you have grown to love.....well I can't think of a better retreat....well a beach maybe?! SO pleased that you and your family had a special time with us here at the Gramercy. The property is truly special and we always love sharing it with children....our first time little GPH guests! Looking forward to welcome back... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

The staff is actually quite rude and apparently is not able to accommodate its guest with all the hotel services. It seems as though they are very inattentive or just not present. My stay has been a true displeasure, considering the supposed five star rating that the hotel praises itself with. The food is unbearable. Cold French fries complemented the... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Hello Youssef – Thank you for taking the time to share your experience with us, although I would have loved to understand the specific opportunities while you were here at the property rather than following your visit. Our team is committed to the guest experience in each and every way and we certainly pride ourselves on our Five Star delivery,... More 

Philadelphia, Pennsylvania
Top Contributor
50 reviews 50 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a very cool hotel. Very warm and "swanky" feeling. The Gramercy Park neighborhood is one of my favorite areas of the city. Hotel does a nice job making your feel valued and welcome. The rooms are clean and decorated very colorfully. The bars are also great spots, especially the roof terrace. Will definitely come back. It's certainly not... More 

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Gramercy Park is a beautiful neighborhood, I am so glad to hear that you enjoyed the area so much! The property is truly special...the design, the bars, restaurants, the art and of course the people that bring it to life each and everyday! So glad to hear you found true value in your experience with us. Looking forward to welcome... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay. Wonderful property, and wonderful staff. We were there with our two kids - and the staff were great with them. They had mini robes for the kids, and milk and cookies the first day! We stayed in a junior suite, and it was tons of room for the four of us compared to your usual... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Having 2 kids of my own.....I know what its like being at properties that make them feel special. So now managing Gramercy....it is always a mission of mine to make families feel as comfortable as possible and the kids right at home. Traveling with children isn't easy, so if we can make it fun for you and them....well then we've... More 

Berkeley, California
1 review
5 of 5 stars Reviewed 1 week ago

Very unique property in a great neighborhood. Close to great restaurants, parks, shopping and the subway. The staff is great with wonderful restaruant inside the hotel. The room was very clean and unique.

Was this review helpful? Yes
Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Hello Shannon - Thank you for sharing your feedback....Location is KEY when it comes to New York City hotels, close to everything and quiet of course....Interestingly enough you get all of that and more at Gramercy! Being on a tree lined street and cornering the only private park in New York City has its advantages.....So glad you had a great... More 

Morris Plains, New Jersey
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is one of the few I've seen anywhere whose individual rooms are uniquely, appealingly furnished and decorated. There is no shortage of hotels with gorgeous lobbies and exteriors -- especially in New York -- but the rooms in most of them seem relatively bland and generic by comparison. GPH had a beautiful lobby, yes, but our room itself... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for sharing! It sounds like you connected well with the property....Unique and special, well that is what Gramercy is all about, a truly memorable experience. The drama of the lobby, when you walk through the revolving doors....it hits you with the 2 story lobby and massive murano glass chandelier. Hope you are still walking around at... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

The Gramercy Hotel is a hotel for the discerning traveler. Wonderful location, beautifully appointed rooms, and an emphasis on the consumer experience make this a first class place to stay in NYC. And, the restaurant in the hotel is superb for any meal as well--morning, noon or night. We have nothing but the highest praise for GM Daniel Entenberg and... More 

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Daniel E, General Manager at Gramercy Park Hotel, responded to this review

Thank you so much for you kind words, it truly made my day to read your feedback. The entire here is all about the guest experience, seeking to personalize it in each and every way. Hearing about guest as happy as you really put smiles on all of our faces. Looking forward to welcome you back again for another amazing... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the hotel for the second time recently, and we are hooked! From the moment we checked in to the moment we checked out the staff was incredible. Everyone was polite, and extremely helpful. The decor throughout the entire building was amazing, and the lighting made everything feel cozy. We loved staying here because the... More 

Was this review helpful? Yes
Daniel E, Chelsea Cox - Director of Front of House Operations at Gramercy Park Hotel, responded to this review

Wow Dr. Brian, I am so happy to hear that you had such a memorable and comfortable stay. It is our top priority here at Gramercy to ensure our guests expectations are not only met, but exceeded. We are very fortunate to be conveniently located to many of NYC's top attractions, so glad you found us easily accessible. We can't... More 

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