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Courtyard by Marriott New York Manhattan / Upper East Side

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410 East 92nd Street, New York City, NY 10128
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1 room 1 guest
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Courtyard by Marriott New York Manhattan \/ Upper East Side
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mamaroneck, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Decent hotel. Very clean. Staff is helpful and pleasant. Has indoor pool but hours on weekends are not good for families. No room service at all or coffee shops near by. And self serve coffee machine in the lobby can only be accessed at certain times.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

GAC215, thank you for taking the time to share your thoughts. We're pleased to hear you had an enjoyable stay with us. We'll be sure to pass your compliments on to our wonderful staff! They work hard to keep everything spotless and everyone well cared for. We're sorry to hear the room service and coffee situations were an inconvenience to... More 

Philadelphia, PA
Level Contributor
256 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We got a great last minute rate here and were happy with our stay. We needed a place to simply get a good night's sleep after a work meeting and night out. It's in a quiet area, for NYC at least. (As far as I know! I am NOT at all familiar with NYC!) We walked about on Saturday morning/afternoon... More 

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New Orleans, Louisiana
1 review
1 of 5 stars Reviewed 3 days ago NEW

checked in around 8pm. Super nice receptionist. Came back around midnight/1am, asked Monique (different receptionist) if I could have a free water which is usually included with gold elite. Her: "No, we don't do that here. me: that's weird. Her: if you want free water, we have a water fountain. You can have free water there." Me: whoa, that's super... More 

Review collected in partnership with this hotel

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Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

jaterrja, thank you for taking the time to share your thoughts. We're sorry to hear you had a bad experience with one of our staff. We take these reviews very seriously and will be sure to investigate the situation immediately and thoroughly. We've passed your review on to our management team in order to address your concerns appropriately. Thank you... More 

Burlington, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Had a great stay. The staff was friendly and helpful. Recommended areas to look for parking and places to eat in the area. Enjoyed the pool and gym area. Modern and professional looking business center area. Room was clean. Overall had a great experience.

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Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

wedurant, thank you for the superb 5 star review! We're delighted to hear you enjoyed your stay with us so much! It's great you were pleased by our facilities and staff. They work very hard to ensure all of our guests are well cared for and we'll be sure to pass your compliments on to the whole team. We love... More 

New York City, New York
1 review
3 of 5 stars Reviewed 3 days ago NEW

Although Shannon deserves a 10 out of 5, I had to consider the point of no table and chairs on balcony. No real need to stand outside looking at the traffic on the FDR. Also the gym and pool only open 6am - 6pm on weekends is useless when check in is at 3 pm???

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Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

PDubra, thank you for taking the time to share your thoughts. We're sorry to hear not everything was to your liking. We'll be sure to speak with our management team regarding the lack of furniture on the balcony and the hours of our exercise facilities. However, we'll be sure to pass your compliments along to Shannon. Our staff works very... More 

Montreal, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was there for fashion week and business. Good hotel. But no food and that is where it lost points. Then again this is new york and you have food every where. Ince again they put way too much scent in reception area but this is now comon to most marriott.

Was this review helpful? Yes
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Thanks for taking the time to review our hotel, V T. We're delighted to hear that you enjoyed your experience with us at the Marriott Courtyard Upper East Side. We are constantly striving to improve, so rest assured that we have made note of your concerns and will be meeting with our management team to discuss them. Thanks again for... More 

Algonquin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel staff was very helpful. The bus to subway was right down the block or a simple 15 min walk to subway. We were able to get around Manhattan easily. Room was what you'd expect from a Marriott Courtyard. We stayed 3 nights...the irritating part was we had three different rates. Safe area.

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Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Jill, thank you for leaving us with your review. We are very pleased you enjoyed your stay so much. It is great how our hotel provided such easy access around Manhattan as that is one of the big benefits of staying at the Marriott Courtyard. As for the rates, we are sorry if that was an inconvenience to you. We... More 

Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

It was a very nice hotel and the staff were quite friendly. The beds were soft and the views were nice. Only coffee included for breakfast and free WiFi helped. Rooms were small and elevators were very slow. All in all a decent experience.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Anthony, thank you for taking the time to share your review with us. We're very delighted to know how satisfied you were with everything at the Marriott Courtyard Upper East Side. We are constantly striving to provide our guests with exemplary hotel experiences, so please do not hesitate to let us know if there is any way we may better... More 

Pontiac, Michigan
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is looked in a great location. Within walking distance to Time Square. Near resturants, night clubs etc. Just so much to see, access to cabs, subway and double decker buses. There is a lounge on the 4th floor, that you can use to chill. Beautifully decorated rooms.

Was this review helpful? Yes
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Gladys, thank you for the glowing 5 star review! We're delighted to hear you enjoyed our location and facilities so much. We agree our location is a great benefit. Being so close to so many different attractions and dining options is always a big benefit in the city! Once more, thank you for staying at the Marriott Courtyard Upper East... More 

North Reading, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

The check-in service was excellent. The staff at the front desk was courteous and pleasant. The room was cozy and clean. The only thing I disliked was the noise from the cooling tower fans from the neighboring buildings that are not as tall as your hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Pangewan, thank you for taking the time to share such a fantastic 5 star review! We're very pleased to hear you enjoyed your stay with us so much. It's great our staff provided you with such a pleasant experience. We'll be sure to pass your compliments along! Regarding the outside noise, we'll be sure to look into your concern with... More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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