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Courtyard by Marriott New York Manhattan / Upper East Side

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410 East 92nd Street, New York City, NY 10128
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Courtyard by Marriott New York Manhattan \/ Upper East Side
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569 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 4 nights from 13th Dec to do the sights and see the Xmas lights. The staff were friendly and helpful and we had a good stay. Our room slept 3 adults in 2 double beds and was a little small but we spent very little time in it so it was good for us. Air conditioning was... More 

Helpful?
Thank Linda H
Norwalk, California
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Location: not a bad location, takes about 15/20 min to get to the subway which is a few blocks down if you're walking. It's just a little far (30min) from Times Square, SoHo, and the beginning parts of Central Park. However it takes almost an hour to get to Brooklyn through subway. Good thing is, taxis are everywhere, you can't... More 

Helpful?
Thank jackiee8
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Jackie, thank you for taking the time to share with us. We're glad to hear you stay was an overall positive experience. With that said, we will be taking into consideration the few suggestions you've mentioned. We value this feedback so highly as it plays an important role in our ability to continue improving. We hope this won't be the... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was friendly and efficient. We were checked in right away. The room was ready and clean. The plumbing was working as it should be. The room was tidied up and clean very nicely. Ecellent place to stay foe a few days in New York.

Review collected in partnership with this hotel

Helpful?
Thank 159pet
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Dear Guest, thank you for your lovely review. We're delighted to hear you had a flawless stay with us here at the Marriott Courtyard Upper East Side! We love knowing that in every way you had a comfortable and efficient experience! We cannot wait for our next chance to host you! Thank you again for your exceeding kindness. We hope... More 

Glasgow, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I called the hotel in advance and moved from the hotel I was in at Times Square to be closer to the hospital my partner was in after a heart attack I made it clear that we would be room bound until given permission to fly home and they didnt think it was important to tell me they have no... More 

Helpful?
Thank CarlyWilson888
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Carly, we appreciate your feedback. It's unfortunate to hear you were not properly informed of the accommodations available here at Marriott Courtyard Upper East Side. We know how important this can be for our guests and will be taking the time to look into this as we move forward. The last thing we want is for a guest to be... More 

Spring Lake, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I had to be near my daughter while she had surgery in NYC in January. The Courtyard was well located, and it fit the bill. It was so clean and welcoming after a stressful day. I always count on Marriott to put me to bed.

Review collected in partnership with this hotel

Helpful?
Thank Michael L
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Michael, thank you for sharing your review with us! We appreciate you choosing the Marriott Courtyard Upper East Side in your time of need. We strive to make sure all guests are comfortable and relaxed from the moment they walk in the doors. It's great to hear we were able to take a bit of your stress away. Thank you... More 

New Britain, Connecticut
1 review
4 of 5 stars Reviewed 1 week ago

Rooms are small, there is not a Bistro, but staff is very professional and helpful, I haven't stayed there for several months ,they remembered me when I cam back. I would definitely stay again. If u drive I would recommend using valet,

Review collected in partnership with this hotel

Helpful?
Thank andreaoA2377HP
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

andreaoA2377HP, thank you for sharing your review with us. We're delighted to hear you've enjoyed your stays at the Marriott Courtyard Upper East Side. Our team is always eager to ensure our guests are well accommodated, and we'll be sure to let them know how much you appreciated their professionalism and assistance. We couldn't be prouder​! Thank you again, andeaoA2377HP.... More 

Level Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice hotel, rooms are reasonable in size for NY and updated in Courtyard Grey decor found at most hotels in this chain. Only issue is there's no bistro or food other than a small market in the lobby where you can purchase drinks and snacks. Free coffee in the lobby in the morning. Upper East side area... More 

Helpful?
Thank Kara R
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Thank you for your feedback, Kara. We're happy to see you enjoyed your time here at Courtyard Upper East Side! The concerns you have regarding our lack of a bistro will be kept in our thoughts as we move forward. We truly value this feedback and the role it plays in our improvement. We'll be looking forward to hosting you... More 

Boulder, Colorado
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was recently in New York for a medical visit at Mt. Sinai hospital. This Courtyard was excellent in every regard. Great price, good location, just a ten minute walk to the 4/5/6 subway lines which take you downtown, just 20 minutes walk to Mt Sinai. The hotel is very updated in its furnishings, with a bright, pleasant lobby, complementary... More 

Helpful?
Thank pita8
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Pita, thank you for the excellent review. We're thrilled to hear how wonderful your stay with us was! We love knowing we made your visit to NYC as convenient as possible, especially considering your reason for traveling. We hope we'll get to see you again in the future, perhaps for a pleasure trip next time! Thank you once more, for... More 

Grovetown, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel lacks an on site restaurant. Dealing with 26.8" of snow made it very difficult to venture out to eat. It was shocking that a hotel in midtown Manhattan did not at least have a complimentary breakfast bar. I had to venture out 2 blocks in the slush to go to a Starbucks for breakfast and even farther to... More 

Helpful?
1 Thank afd423
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a life time platinum member but this reservation was made thru Travelocity so I was not treated at check in or out as I am use to being treated. Even though I was told I was going to get free wifi and points but had to have the wifi fee removed from my bill but still was not... More 

Helpful?
Thank Tonycp55
Sean A, General Manager at Courtyard by Marriott New York Manhattan / Upper East Side, responded to this review

Tony, thank you for taking the time to share with us. It's disappointing to hear that our policy regarding third party bookings put a damper on your stay. While we do feel we provide an equally positive experience for all our guests, certain perks are reserved for our members who book direct. We hope this experience won't keep you from... More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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