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All 452 New York City hotels

Room Mate Grace

3.5 of 5 Hotel   |   125 West 45th Street, New York City, NY 10036 (Manhattan)
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Ranked #241 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed yesterday
helen s Lytham St Anne's, United Kingdom
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1,796 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Lytham St Anne's, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location and very easy to find - round the corner from Times Square - funky rooms and friendly staff. Pool has very groovy lighting ! Super Irish bar couple of doors away with buy two get one free !

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Stafford, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked a 3 night stay in New York at the Room Mate Grace hotel and to be honest I didn't know what to expect. On arrival it didn't look great as we were left to struggle with our bags through a tiny revolving door as staff looked on. Also, the lobby, check-in area is small as is most of... More

Was this review helpful? Yes 1
London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

Nothing like I expected. Small; in dire need of decoration; over priced and pokey. Was extremely disappointed as location is excellent but was expecting a more boutique-like establishment and this felt more like a hostel. Changed rooms as first one was too small for two adults, but second one was too run down to be comfortable.

Was this review helpful? Yes 1
Denver, Colorado
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are small, but the location is wonderful! The staff is very friendly and helpful and the rooms are clean. Don't let the low ceiling in the lobby fool you. The rooms are quite nice. Considering the price of other hotels in Time Square, this place is a deal!

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Belfast, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in this hotel last month for 3 nights in middle of July. One positive, this hotel is in a great location, times square is literally outside the front door and to the right. On arrival, was given key to room, it wouldn't work, so had to go downstairs and key new key, again didnt work so had to give... More

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Buffalo, New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel to New York often and I try to book a different hotel each time. I came across Room Mate Grace and was first hesitant due to a few of the bad reviews online. I'm happy I don't believe everything I read! The bed was ridiculously comfortable. I admittedly had trouble waking up for my workshops in the morning.... More

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Melbourne, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Expectations were not met. Unfortunately were put in a room at the front of the building on the lowest floor. Were asked to be put on a higher floor at the back due to extreme street noise and had terrible attitude from staff at front. Rooms are tiny. Didn't expect large rooms but barely had room for suitcases. Wouldn't stay... More

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AlvaroDiazMartos, Manager at Room Mate Grace, responded to this review

Dear Guest, Thank you for sharing your experience with us. I can say with confidence that we have a responsive and empathetic team here at Room Mate Grace Hotel, and we always try to do what we can to ensure that our guests have a satisfying experience. Unfortunately, two of the things that we cannot change, in an effort to... More

Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has the perfect location if you want to be near Times Square. The rooms are small, but they are clean and modern. Loida at the front desk went out of her way to give us great service. I have owned at one time over 150 retail stores and it is very hard to find an employee that cares... More

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Ottawa
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is literally just off of Times Square. The rooms are small but adequate and the breakfast (10.95 extra) was decent. Would I stay here again - you bet. The staff were friendly and helpful, rooms were clean and comfortable, location was great. Beds are platform beds just slightly higher than normal beds and require that you climb up... More

Was this review helpful? Yes 1
AlvaroDiazMartos, Manager at Room Mate Grace, responded to this review

Dear Guest, I am so happy that you had an overall great stay with us. Please come back again. We look forward to seeing you, and next time take some time out to enjoy the rest of our amenities, like the sauna, steam room and swim-up bar. Friendly and helpful service is a very important part of our Room Mate... More

Gloucester
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location to local attractions (Times Square, Rockerfeller, shops etc) and a very laid-back hotel. Service was excellent and although breakfast bar seems small it had some good food. Steam room / Sauna not open during stay (part of the reason for booking) however pool was a welcome "wake up" in the morning. Staff were very friendly and helpful.

Was this review helpful? Yes
AlvaroDiazMartos, Manager at Room Mate Grace, responded to this review

Dear Guest. Thank you so much for writing such a nice review about your stay with us! I am very happy to see that you liked all our amenities and the service from our staff. In Room Mate Hotels we pride ourselves in providing the best customer service in the industry. I will share this review with them so that... More

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Additional Information about Room Mate Grace

Address: 125 West 45th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Room Mate Grace 3.5*
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Also Known As:
Room Mate Grace Hotel New York City
Hotel Qt New York
Qt Hotel New York

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style
#186 Family Hotel in New York City #209 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
A hidden gem in the heart of Times Square, Room Mate Grace is located nearby Bryant Park, Broadway, and Rockefeller Center. Room Mate Grace is the stylish solution for the savvy traveler who wishes to experience the sophistication and fun New York has to offer. Room Mate Grace features a unique lobby and event space, complete with an indoor pool, sauna, and steam room. The 24 hour kiosk is stocked with everything from the most basic supplies to the most decadent treats. Stadium stairs lead to the mezzanine level, a haven for VIPs in the evening and early risers heading off to work who enjoy continental breakfast in style and comfort. The mezzanine doubles as meeting space for those looking to work creatively. ... more   less 
Number of rooms
139

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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