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Room Mate Grace

3.5 of 5 125 West 45th Street, New York City, NY 10036
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Room Mate Grace
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Room Mate Grace
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1,895 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved the door men Luis Rivera and Serge Loida, such helpful and friendly gentlemen. My room was very small, but cosy. Breakfast was wonderful. I had a great time in the Sauna. The location is wonderful, it's within walking distance of everything. I would defininately stay there again. Joan

Was this review helpful? Yes 2
Zurich, Switzerland
19 reviews 19 reviews
19 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I booked the hotel Last minute at the airport and turned up there late at night within an hour. They had my reservation ready and reception staff were very gracious. I had a funky room with a large and very comfortable bed. The bathroom was very large. The room exceeded my expectation for a quick stopover hotel. The staff were... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My friends and I stayed here for three nights at beginning of November 2014.The hotel was very basic, more like a hostel than a hotel and probably suited to a different age group than ours. The rooms were very noisy due to road works nearby which was no-ones fault though would have been helpful to know in advance. The staff... More

Was this review helpful? Yes 2
AlvaroDiazMartos, General Manager at Room Mate Grace, responded to this review

Dear Vivienne. Thank you so much for taking your time to write a review about your stay at Room Mate Grace Hotel. I am sorry to hear that you experienced such an issue with your credit card and that you believed this derived from our handling. I feel terribly discouraged and sad to read a review such as this. In... More

4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited this hotel with my boyfriend for 4 nights in November. Hotel was very easy to find. Right in Times Square. We were situated on the 14th floor in a double deluxe room. Room was very quiet and nicely decorated. Only problem we had was our toilet which sometimes had trouble flushing and got blocked up on a few... More

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Henderson, NV
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I first heard of the Room Mate hotel chain when I was in Madrid three years ago. There was a Room Mate Mario, Room Mate Oscar, etc. I thought it's a cool concept to name a hotel in such a way - it almost evokes a homey feeling. All of them have different themes and their websites show fantastic photos.... More

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Lincoln, Nebraska
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would highly recommend Room Mate Grace. The hotel was clean and the staff was very friendly and helpful. It has a great location close to Times Square and the Broadway shows. Loida, Sophie, Luis and everyone there were very helpful. It was a small room, but since you basically are only there to sleep and shower it was perfect.... More

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Waltham, Massachusetts, United States
1 review
5 of 5 stars Reviewed 1 week ago

We arrived at our hotel about 9:15 on Friday evening, November 7th and he met us and helped my husband and myself with our luggage and explained to my husband where he could park our car. He was very polite, and professional. During our stay for the three nights, we saw him several times and he always greeted us. On... More

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Chicago, Illinois
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm in the travel industry and can safely say that this is the worst hotel I've ever stayed at. It all started when I checked in and the front desk staff was so incredibly rude I was floored. I eventually said something to him about how I felt disrespected and he challenged me and gave me a major attitude. He... More

Was this review helpful? Yes 5
AlvaroDiazMartos, Front Office Manager at Room Mate Grace, responded to this review

Hi Mr. Anthony H., We do appreciate the feedback about your recent stay here at Room Mate Grace Hotel. Thank you for your patience with my responding to you as I wanted to carefully investigate the specifics that you mentioned in your review which were quite concerning. First reading this review I was overly disturbed to hear such negative comments... More

New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My second time here at this hotel, still a great experience, But a little disappointed the Pool wasn't open 24 hours, anymore, that was one of the advantages of staying here in New York's Times square, the city that never sleeps, well we had to go to sleep because the pool was no longer open late. Everything else was exceptional... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Located minutes from Times Square this hotel is well situated. The staff were all friendly and helpful. The hotel feels like too much squeezed into a small place.The corridors are semi lit and the lobby is cramped. I wouldn't bother with breakfast as it is in a room with no natural light and a low ceiling. The rooms are also... More

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Additional Information about Room Mate Grace

Address: 125 West 45th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Room Mate Grace 3.5*
Number of rooms: 139
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Also Known As:
Room Mate Grace Hotel New York City
Hotel Qt New York
Qt Hotel New York

872 photos of this hotel

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Room/suite (169)
Hotel & grounds (58)
Dining (22)
Pool/beach area (41)
Bathroom (62)
Family/play areas (5)
View from room (3)
Videos (2)
Other (155)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (272)
Amenities (17)
Deluxe Room (13)
Penthouse (18)
Petite Room (74)
Pool (30)
Restaurants and Bars (16)
Sauna (4)
Standard Room 4 People (14)
Steam Room and Shower (3)
The Hotel (83)

Management photos: Courtesy of the property manager

All management photos (84)
Room/suite (15)
Hotel & grounds (11)
Bathroom (9)
Pool/beach area (10)
Other (39)
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Staying in Times Square / Theater District (Located within Midtown)

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Times Square / Theater District
Welcome to the dazzling lights and bustling streets of the Times Square / Theater District, where everything is bigger, brighter, and bolder. Around the clock, this famous neighborhood vibrates with a boundless energy unlike anywhere else, with millions of visitors coming to see a spectacular Broadway show, embarking on a shopping spree, or watching the famous ball drop on New Year’s Eve. The surrounding Theater District is home to many historic theaters, which host a mix of classics like The Lion King and Phantom of the Opera, as well as many popular new productions. Spend five minutes here, and you’ll understand why Times Square is nicknamed "the crossroads of the world."
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