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WestHouse Hotel New York

5.0 of 5 201 West 55 Street, New York City, NY 10019
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WestHouse Hotel New York
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WestHouse Hotel New York
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342 reviews from our community

Traveler rating
    213
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    32
    19
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bologna, Italy
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

WestHouse is a great hotel for any type of holidays. I advice to get a deluxe room that are big for ny standards. The hotel is located perfectly, near Times Square and Central Park, you arrive walking to nearly every important spot of Ny. Kind staff. Only negative aspect: 30$ a day fee per person for a breakfeast that is... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Westhouse with my wife and a number of work colleagues over a long weekend in November. The location of the hotel is excellent, two blocks down from Central Park and a 15 minute walk Times Square. The room was lovely, if a little small, but what can you expect from Manhattan? The bed was incredibly comfortable... More

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Leeds, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husbands work arranged for us to stay in this hotel for 3 days. We really enjoyed our stay, staff were helpful, rooms were lovely and a great location. Also loved the GHD products in the rooms. Only criticism is the standard of the house keeping. We had the same glasses for the entire stay and I'm not convinced that... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this boutique hotel weekend of Nov22-24th & everything was wonderful. Friendly, professional staff from check in to check out. The decor is tasteful Manhattan Art Deco. Bed linens high thread count cotton. Quiet for sleeping unlike the busy areas. The terrace on 23rd floor breakfast, snacks & wine/apps was perfect - delish coffee, fresh croissants etc. the... More

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Toronto
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'd rather not be surprised by additional charges when I check in to a hotel, but that's exactly what I got at the WestHouse - surprised by a fee of $30, per person, per night. Not a fortune, but also not expected. And that was the bad surprise. But the good surprise was the value they provided for that fee,... More

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Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have never posted a review online about a hotel I’ve stayed at before but I was compelled to do so after my stay a WestHouse this past weekend. My girlfriend and I had an incredible experience at this hotel. This is a 5 star establishment! The staff is unbelievably friendly and professional; they all really care about your experience.... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

This place was a joke. Everything looks beautiful and nice- but the quality of the room was not what they advertised. The "glass chandeliers" in the rooms are plastic and you can pop them apart with the greatest of ease. This was only one of many instances.... I stayed on the 23rd floor- same floor as the glorified "Terrace" that... More

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New York City, New York
1 review
1 of 5 stars Reviewed 4 days ago NEW

Took over 15 minutes to check in at 2 am. Found hair on the phone in room but was too tired to call down because it took 15 minutes just to get me my pre-paid, pre-reserved room. They also try to nickel & dime you on a slightly upgraded room which I personally thought was not even upgraded. Hotel staff... More

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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Westhouse for a weekend this month and it was a WONDERFUL experience! Staff, rooms, amenities, The Terrace, location- EVERYTHING was amazing! I highly recommend the Westhouse for your next NYC stay. It will NOT disappoint!

Was this review helpful? Yes
Karla K, General Manager at WestHouse Hotel New York, responded to this review

Matt E, thank you for the wonderful review! I am so pleased to hear that you found our team to be friendly and attentive in addition to your delight in our Terrace and in-room amenities. We are honored to hear your enthusiastic recommendation that "will not disappoint" ! I look forward to welcoming you back home in the near future... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I recently had the pleasure of staying at the Westhouse hotel. The front desk staff was incredibly gracious, friendly, and professional. The decor was simple, luxe, and beautiful. The bed was AMAZINGLY comfortable. Loved the bespoke toiletries. The breakfast was just lovely- wish it had been warm enough to eat on the patio! Thank you Westhouse for making my stay... More

Was this review helpful? Yes 1
Karla K, General Manager at WestHouse Hotel New York, responded to this review

Sarah N, thank you for taking the time to review your recent stay with us. I am so thrilled to hear that you found our staff to be so accommodating, gracious, friendly and professional! It is most rewarding to receive such wonderful accolades about our team and the exceptional service they provided you with during your stay. Thank you for... More

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Additional Information about WestHouse Hotel New York

Address: 201 West 55 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — WestHouse Hotel New York 5*
Number of rooms: 172
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