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WestHouse Hotel New York

5.0 of 5 201 West 55 Street, New York City, NY 10019
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WestHouse Hotel New York
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WestHouse Hotel New York
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444 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bakersfield, California, United States
Top Contributor
199 reviews 199 reviews
64 hotel reviews
105 helpful votes 105 helpful votes
1 of 5 stars Reviewed yesterday NEW

I booked here because Priceline said it was a 5 star and a few streets from central park. Ok to start my horrible stay. Checked in called for the concierge and they wouldn't answer the phone the operator said they must be busy. So I asked to speak to hotel manager. I got the voicemail as you'll learn its to... More 

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Newcastle, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful stay we had at WestHouse in January. It was our first time to NYC and our first stay at the WestHouse. Neither disappointed. We loved NYC and loved even more our stay at WestHouse. I did a lot of research before arriving as we had a large family coming from different destinations to meet up and we... More 

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Seattle, WA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Westhouse this past weekend. It was the first time I have stayed at a 5 star hotel in Manhattan, and I fear I will not be able to go anywhere else after my stay here. The staff was exceptionally helpful, showing amazing customer service. Their breakfast bar was SO yummy - the bagels and lox were... More 

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santa Rosa bch
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

WestHouse Hotel was beautifully decorated and in a great location. Love the concept of feeling like it was my residence. I felt like the whole hotel was club level. The Terrace has a great view is very spacious, cozy and nice. The breakfast presentation was delicious and loved the espresso and cappuccino machine. Loved coming home from shopping and having... More 

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boston, ma
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Can't say enough about the service at this hotel. I got the feeling there was nothing you could ask for that they wouldn't do for you. My daughter and I were booked in a Queen Deluxe and were given an upgrade to a huge double for a very reasonable price. We were happy with every aspect of our stay, especially... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at the WestHouse a few times,and have decided to make it my home away from home in New York. Its simply nothing less than perfect. From the moment I cross their threshold, the warm, inviting, highly sophisticated, experience begins. Additionally, my expectations are continually exceeded. The queen deluxe is my favorite (although the suite is nice too).... More 

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Karla K, General Manager at WestHouse Hotel New York, responded to this review

Hotelhotels2013, thank you for the wonderful review! As a repeat resident, we value your feedback greatly and couldn't be happier to hear that your experiences are always "nothing less than perfect"! I am delighted to hear that you feel such a warm and welcoming atmosphere from the moment you step through the front door and that our team continues to... More 

New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

We just spent three nights at Westhouse, along with two friends, to celebrate my daughter's birthday. I can't say enough about how wonderful the experience was for everyone in our party. The hotel is beautiful, the rooms are lovely and well appointed, and the staff is truly exceptional. Each person we encountered went out of their way to accommodate our... More 

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Karla K, General Manager at WestHouse Hotel New York, responded to this review

515jed52, your exceptional review is greatly appreciated! Thank you for choosing WestHouse to celebrate your daughter's birthday. It was certainly a privilege to host you during your time in the city. It's quite an honor to hear your warm comments regarding our team who consistently went above and beyond to ensure that your every need was met and that every... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Where do I begin, from the moment U pull up to the Hotel, Greatness begins! I can write full diatribe but honestly all I need to say, is BOOOOOOK THERE FAST!!! It's beyond worth it... And be sure to indulge in the remarkable Terrace. The staff were excellent. The front desk is a bucket of knowledge and helpful; EXTREMELY helpful... More 

Was this review helpful? Yes
Karla K, General Manager at WestHouse Hotel New York, responded to this review

Deborah123456776, thank you for the delightful review! We are absolutely flattered to hear that your experience was so fantastic and that we've secured your loyalty for future visits to NYC. It brings me great joy to know that you found such high quality in our service and product and that it left such a memorable impression. We are honored to... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is walking distance to Times Square and Central Park. There is a $35 charge per day per person for breakfast, snacks, wifi, so the wifi really isn't free. The rooms are nicely decorated, and the beds are outrageous, best hotel sleep I've ever had! The "Terrace" is the best! Breakfast and snacks served daily, in an atmosphere that... More 

Was this review helpful? Yes 1
Karla K, General Manager at WestHouse Hotel New York, responded to this review

Sherma-Jacqueli... F, thank you for the fantastic review! It's so great to hear that you found our location to be so convenient and that you were able to take full advantage of the residence fee and all of its inclusions during your stay. We are most grateful for you recognizing the friendly and attentive service extended by our team members,... More 

Keller, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was my first trip to NYC, and I was a little apprehensive about where to stay; after arriving at the Hotel and being greeted by the staff, all apprehension left. First off all, the Hotel is just a few blocks from Times Square, Broadway, Central Park, FAO Schwartz... it is literally right in the middle of the majority of... More 

Was this review helpful? Yes
Karla K, General Manager at WestHouse Hotel New York, responded to this review

Becka H, thank you for your pleasant feedback. We are excited to hear that you chose WestHouse for your first ever visit to NYC. Though we understand it can be quite an overwhelming city to arrive in, we couldn't be happier to hear that our staff immediately welcomed you from the moment you stepped foot in the door and that... More 

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Additional Information about WestHouse Hotel New York

Address: 201 West 55 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — WestHouse Hotel New York 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with T4B, Travelocity, Expedia, Hotels.com, Orbitz, Venere, Agoda, Priceline, TripOnline SA, Booking.com and Tingo so you can book your WestHouse Hotel New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#65 Luxury Hotel in New York City

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Room/suite (47)
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Hotel & grounds (51)
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Pool/beach area (1)
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1-Bedroom King Suite (77)
1-Bedroom Suite (59)
ADA Accessible Deluxe Room (54)
Amenities (84)
Terrace Suite with Times Square View (98)
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