We unfortunately arrived right at check-in (3 p.m.) and it was very very slow. The staff was friendly, though, and I think the issue was because a few people had problems with their rooms (room type they wanted not available, etc.). Our room was on the 8th floor and had no view. It was stylishly decorated and spacious, especially by... more

Charged fifteen dollars for room internet access yet signal was too weak to use. Eventually had to go to Starbucks over the road to check my emails. Sounds like a minor point but this is an expensive, prime site hotel catering for the business community. I had a lof of work to do so this was a real handicap. Also... more

We came to New York with friends to get married at the end of May. The hotel location is second to none directly opposite Central Park and close to 5th Avenue and Broadway. We were upgraded to a central park suite and it was larger than some apartments i have been in. Very comfortable bed and furnishings and a superb... more

We came to New York to get married in Central Park so we picked the Jumeirah based on the location and the fact that we wanted to stay somewhere extra special. On checking in, we found all the staff very helpful and friendly and the lady at the check in did her best to get us the best room available... more

A very nice luxury hotel. Pricey but really great location across the street from central park and close to Columbus Circle (which has a delicious Jamba Juice). Everyone had a good time. Only minus was how stuffy the employees were. A snobby type attitude. more

we were a young family and had a suite, room service was very exensive and slowna glass of warm milk for the children was £13 and came after 1 hr, and a cappucino £18!!, good job theres 24 hr starbuck was nearby, Great location to central park and 5th, and smart clean rooms, concierge was helpful loaned us a stroller... more

We stayed for 5 days and had booked 2 suites overlooking central park. The rooms have been re furbished delightfully. My son loved the phone panel which could control all the lights and ac and everything! It was all very hi-tech!! We chose rooms on the 3rd floor and that made us feel closer to the park and felt very... more

Besides the fab location. On central park and you can walk across to columbus circle and fiffth avenue . The spa services are a definite reccommend. Something as absic as nails they do beautifully and facials are a must. we were there in peak of winter but had a good time with the indoor gym and spa besides easy access... more

Our family booked four rooms for 4 nights, including a large suite. Service was good. The breakfast was brought to the room promptly and was excellent. The valet busted his buns hailing a taxi every time we needed one, though the waits were sometimes quite long. The NY Times was waiting outside our door each morning. The rooms were clean,... more