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JW Marriott Essex House New York

4.5 of 5 160 Central Park South, New York City, NY 10019
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JW Marriott Essex House New York
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JW Marriott Essex House New York
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685 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, MA
Top Contributor
252 reviews 252 reviews
64 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you get a high room with a decent room, it'll be your new favorite hotel, if not, you might not like it. The hotel itself is a historic landmark and as such, it might not be pristine everywhere. Staff was very friendly and had a present waiting for me and my wife which was much appreciated. Given were there... More

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Atlanta, Georgia
Top Contributor
174 reviews 174 reviews
80 hotel reviews
182 helpful votes 182 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I took a friend to NYC for the weekend-thought I would 'roll out the red carpet' and use Marriott Points for this hotel. First up-they said they didn't have double beds-Okay, maybe that is true. After much pleading at the registration-the clerk said she would waive the $75 fee since I am an elite member and provide us a roll... More

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Steve B, General Manager at JW Marriott Essex House New York, responded to this review

Dear 147Adventure, As a loyal Marriott guest, you were right to expect nothing less than exceptional service during your stay. It sounds as though there was miscommunication amongst our staff in regard to your requests, and we sincerely apologize that this came at the expense of your comfort. Please know that your experience is highly unusual for our hotel and... More

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for 3 nights. Had a great time! Pros: - great location - Central Park! - JW Executive Lounge for Elites - breakfast buffet, dinner, and honor bar! - comfy rooms - not huge but good for NYC Cons: - even as elite got low floor with no view - construction out front made it congested -... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for a week end Sept begin October. As usual excellent Marriot attentiveness. Room v small but booked with points. Executive lounge a disapointment. Small windowless room on the ground floor. Long queue for breakfast and poor ambience meant not even considered for the evening. Restaurant average and expensive both during the day or for dinner but staff wonderful.... More

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NYC
Top Contributor
65 reviews 65 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Other than the fantastic midtown location there is nothing that would draw me back to the JW Marriott Essex House. We stayed one night in a spacious suite . It was a last minute booking as we were in for dinnere and a show. The check in was courteous and efficient. The room was quite large , huge walk in... More

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TN
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our stay in a lovely Junior suite was the perfect weekend getaway. A talented staff, elegant décor and great breakfast compliment the hotel. The beds are comfortable, the service punctual and professional, and the location perfect. I would stay here again in a heartbeat.

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for taking the time to review your recent stay with us. We are delighted to hear that check-in was smooth and you were able to relax and sleep well in our spacious accommodations. Our staff will also be pleased to know that their personalized service made a lasting impression. If and when you visit New York City again,... More

Bucks County, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is beautifully appointed and has attentive, service-minded staff. Upon checking in we let the front desk associate know we had a special occasion. She went out of her way to upgrade our room and then later that evening we received a bottle of champagne in our room. It is rare to have such attentive service today so it... More

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you so much for choosing to stay with us for your special occasion. In New York City, you have a range of options, and so we are thrilled to know that you enjoyed your time here at the JW Marriott Essex House. It was our pleasure to help you celebrate, and we hope you will consider staying with us... More

Houston, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You can not beat the location - directly across from Central Park - close to the great shopping on 5th Ave, and close enough, but far enough, from Times Square (not my favorite part of NYC). The hotel is beautiful - historic. We were there for a conference and I think the staff was a bit overwhelmed. I'm a Marriott... More

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

We appreciate you taking the time to submit a review. While it is nice to hear that you enjoyed our location, historic atmosphere, and food options, we apologize that your Marriott Gold status was not properly acknowledged. As you note, it was a busy time at the hotel, but this should not impact your comfort or the availability of amenities.... More

Boston, Massachusetts
Senior Contributor
49 reviews 49 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived around 1:30 which was too early to get into a room...come back 1 1/2 hour and room ready. When came back still no room...offered room w/o view and complained that is not what I ordered. Manager rectified mistake in 1/2 hour, gave great room (a little worn with pieces out of desk)...but with all the working amenities...small, but... More

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for submitting your review. Though you experienced some difficulty at first, we are pleased to hear that the issue was resolved and you enjoyed a room with views of Central Park. The breakfast buffet served in the Concierge Lounge is indeed a great way to start the day, and it is wonderful to know that you took advantage... More

Quezon City, Philippines
Top Contributor
117 reviews 117 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was a breeze since my aunt and her husband are elite members. The staff were very accommodating and answered our questions very well in terms of sights to visit and how to go around. We stayed for a night and got a room with 2 double beds. There were four of us, all adults and the room was... More

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Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex

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