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All 449 New York City hotels

JW Marriott Essex House New York

4.5 of 5 Hotel   |   160 Central Park South, New York City, NY 10019 (Manhattan)
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Ranked #232 of 449 hotels in New York City
A recent review
5 of 5 stars reviewed 4 days ago
kenmac33 Madison, Indiana
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581 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Although we are Marriott's fans, we were really disappointed with the size of our room. We expected much more for the JW brand. If you want to feel like in a cheap Caribbean Cruise Cabin in the middle of New York, this is the place. We booked the Central Park View, extremely small, and in the 3rd floor, we catch... More

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Madison, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I read all the poor reviews on Trip Advisor and I was quite concerned. We have stayed at the Ritz Carlton down the street and I wondered if I should change my reservation. However, we had a great stay. We had no issues with the room (we were upgraded). The front desk staff were outstanding. The concierge room had outstanding... More

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Dallas, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

Loved the location next to the park and room was very comfortable. We got wonderful help with dinner/lunch reservations. While the restaurant/bar was good for a drink, I wouldn't eat breakfast here. Very average breakfast/buffet when so many good spots are a short walk and cheaper. We had one issue with housekeeping not taking our used bar glasses out of... More

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Mike M, Thanks for your feedback. We are pleased to hear you enjoyed your stay, and hope to be able to build upon the experience in the future. As you noted, there is room for improvement, and we are committed to raising the bar and exceeding your expectations. We hope to hear from you again next time you find... More

Carlisle, Pennsylvania
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with great service. We really enjoyed being located right across from the park, my husband was able to enjoy a great run in the park early in the morning. The whole hotel is decorated beautifully and feels like an oasis in the middle of busy Manhattan. The breakfast was excellent and the hotel bar on Saturday night was... More

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Smiles1975, Thank you for taking the time to review your recent stay at the JW Marriott Essex House. It was our pleasure to welcome you to our hotel, and it is wonderful to know you enjoyed every moment of your experience. We hope to continue to be your “oasis” of choice when you travel to Manhattan. Please don’t hesitate... More

Houston, TX
Contributor
11 reviews 11 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While traveling on business, I stayed at the Essex House for two nights. The hotel is very distinguished with classic charm and elegance. It is in a great location, within a short walk to central park and the shops of Columbus Circle. In contrast, the hotel bar is very modern and chic, with good menu of varied food and drinks.... More

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear AngeliqueCPA, Thank you for reviewing your recent stay at the JW Marriott Essex House. We are pleased to know you enjoyed comfortable accommodations and excellent food and drinks during your time with us. We take great pride in balancing the “classic charm and elegance” that you’ve described with the modern conveniences expected by a business traveler like you. Whatever... More

San Francisco, California
Contributor
14 reviews 14 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love the "feel" of this hotel in Manhattan. From the moment you walk in the lobby, you know you are in a luxury hotel. The location is excellent. We've had smallish rooms and larger rooms. Either way, we have enjoyed our stays.

Was this review helpful? Yes 2
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear SFsoccermom, It is always wonderful to hear from a guest who feels at home in our hotel. We sincerely appreciate your loyalty and hope to continue serving you and your family for years to come. If you need any assistance planning your next stay, please do not hesitate to contact us. More

Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location for family visit to NYC being across from the park near shops on Fifth and Madison and walking distance to Times Square theatre district. The staff went above and beyond to provide a very memorable visit. The executive club provided a first class breakfast and refreshments. Concierge was very knowledgeable and helpful getting into great dinner spots nearby.... More

Was this review helpful? Yes 3
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Dubin115, Thank you for your kind words. It sounds like you and your family enjoyed much of what makes our hotel special, including a convenient location and exceptional service. We will be sure to pass along your compliments to our entire staff. We hope to continue welcoming you back to the JW Marriott Essex House whenever you’re in town.... More

Los Angeles
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in a junior suite for 6 days in April. I had once stayed regularly at the Essex House, 20+ years ago, and, induced by a special price and Marriott's relatively new management, as well as its convenience, though I'd try again. Bad decision. Although the room was comfortable, and the location is still as convenient as ever, that... More

Was this review helpful? Yes 2
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Lnmsdad, Thank you for taking the time to share honest feedback about your April stay. We are thankful you chose to return to our hotel after so many years, but regret we could not meet your expectations this time around. We also appreciate the specificity of your review; as we look to make changes and updates, we will be... More

Milton, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband, daughter(8) and I just spent 4 nights at the Essex House. We had a fantastic stay. We stayed in a one bedroom suite on the 30th floor overlooking Central Park. I'm not sure if we were upgraded but the suite was huge and well worth the splurge. We particularly enjoyed that the windows would open to allow fresh... More

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for taking a moment to review your recent stay. With a luxurious suite and Central Park view, it can be tempting to simply enjoy the comfort of your room. We’re glad though that you were able to head out and enjoy some of the fabulous attractions just steps from our front doors. It would be our pleasure to... More

American Fork, Utah
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have probably stayed at 10 different Marriott properties in NYC. This is my favorite. It's hard to beat the location next to the park. Quick walk to times square. Quick access to a subway. This is a very nice property. The hotel has a lot of charm. I have stayed here now many times over the last year. It's... More

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Your review was a delight to read – we are very pleased that you have found so much to enjoy here at the JW Marriott Essex House. It’s always a pleasure to welcome back return guests; please feel free to reach out if we may assist you in planning a visit. More

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Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#129 Luxury Hotel in New York City #172 Family Hotel in New York City #178 Romantic Hotel in New York City #196 Business Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 
Number of rooms
515

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