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JW Marriott Essex House New York

4.5 of 5 160 Central Park South, New York City, NY 10019
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JW Marriott Essex House New York
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824 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, NV
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

There was nothing super luxurious about this property, but it clearly has the basic executions taken care of...a comfortable stay that's a few steps above a mid-level property, but not something I'd call call upscale. That said, fantastic location, dependable service, and definitely worth a personal stay if you don't want to settle...but don't want to break the budget.

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Rian K, Thank you for taking the time to review your experience. While we are always pleased to hear from a guest who found great value in their stay, we want it to be unforgettable. We encourage our guests to contact us prior to arrival with any needs or requests, and our concierge staff is on hand to find... More 

Menomonee Falls, Wisconsin
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Started off as a comfortable stay. Great location and well maintained hotel. Much to my dismay, I was awoken to a knocking sound around 1:30am. I thought maybe someone was going to their room, and fell back asleep. A few minutes later I was awoken again and I thought someone was knocking on my door. I checked outside and no... More 

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear WI_FoodReviews222, We appreciate the chance to learn more about your stay. We apologize for the disturbance in your rest. This would understandably be a bother, and our staff will make every effort to either relocate you or fix the problem on the spot. In the future, please do not hesitate to bring this type of issue to our attention.... More 

Chicago, Illinois
Top Contributor
127 reviews 127 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was okay. My room and the bathroom were larger than other similarly priced hotels I've stayed at in NYC. I strongly recommend trying to get room on a high floor. I was on the 4th overlooking 58th Street and was kept up half the night by the sound of garbage trucks going up and down the street. Also,... More 

Was this review helpful? Yes 2
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear OakParker98, We appreciate the time you have taken to review your stay at our hotel. As a guest who frequents JW hotels, we are disappointed that your experience here did not quite live up to your expectation. If outside noise is disturbing your rest, please know that our staff would be more than happy to relocate you to a... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel by Central Park, even in the cold of winter. Platinum Marriott member acknowledge by all the staff, and the lounge food for breakfast and snacks was terrific. Highly recommend staying here if in the area. Close enough to all the sights of NYC with the closeness of a boutique hotel via the staff here. Taking a splurge with... More 

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear lawyermilloy, Thank you for sharing your experience with us and for making return plans so soon in the future. We hope the whole family will enjoy the Executive Lounge meals and the boutique feel that you appreciated on this most recent visit. We cannot thank you enough for your kind review. On behalf of the staff here at JW... More 

Middletown, Delaware
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this beautiful hotel on Valentine's Day, and it was marvelous! We usually stay in Times Square, but we were seeing a show at The Lincoln Center (which made this convenient). Everyone was wonderful, especially Denys who made us feel ever so special since we were celebrating my daughter's acceptance to vet school. While we love the hustle... More 

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear OakParker98, We appreciate the time you have taken to review your stay at our hotel. As a guest who frequents JW hotels, we are disappointed that your experience here did not quite live up to your expectation. If outside noise is disturbing your rest, please know that our staff would be more than happy to relocate you to a... More 

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at the JW Marriott Essex House, and I will certainly go back. It was impeccably clean, the staff was knowledgeable and friendly, the room was modern and well-appointed, the room service was fast and delicious (however, not cheap), and it was quite and comfortable. Some of my favorite things: The room was massive (for a... More 

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear fry_j_2, Thank you for taking the time to review your experience at our hotel. It is especially helpful to hear feedback from a loyal Marriott guest who can attest to what our standards of service should be. We appreciate our kind words regarding our accommodations, staff, and fast WiFi service. In the future, please bring any sort of room... More 

Franklin Square, New York
Top Contributor
52 reviews 52 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

The Essex House is a longtime staple in the central park area of nyc and has recently been taken over by JW Marriott. It has been renovated and is in elegant yet modern condition. The rooms are very spacious and suites are very nice. service was excellent and the staff, from the bell men to the concierge bent over backwards... More 

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Ralph S, Thank you for your review and your recommendation of JW Marriott Essex House as a classic New York City hotel. We aim to emulate the high standards of service that our hotel has been known for over the years. To hear that all of our staff service was excellent, our rooms spacious and elegant, and our location... More 

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was recently at the hotel and was most impressed! I spoke with the Concierge, David, in advance of my visit, and he was very helpful with making dinner reservations and arranging for anything I needed during my stay. He even emailed me my itinerary in advance. I booked a Central Park Suite and requested an additional half bath, which... More 

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear mike20151942, We are so pleased to hear you enjoyed your stay at JW Marriott Essex House, and above all, it was the service of our team that made your time so memorable. David and Mallory represent the standard of service that can be expected by our guests. We certainly hope you felt valued, because you are! In the future,... More 

singapore
Top Contributor
177 reviews 177 reviews
20 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Essex house is historic hotel right on Central Park South, a stone's row from Columbus Circle, Carnegie Hall and tony 57th st shopping. Built in a layer cake fashion in 1931, the upper floor rooms are smaller than lower floor. Many rooms have partial views and you don't get a nice Central Park view till you get a Parkview suite... More 

Was this review helpful? Yes 3
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear sunnyboy9, Thank you for sharing your experience with us. As you mention, Platinum Elite members such as yourself are entitled to upgrades and other such perks to recognize your status. We are disappointed that you were met with stress when confirming your room type. We are reaching out to you directly in order to learn more about your experience... More 

1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel in the Central Park South area of NYC. We felt welcomed before we arrived and the Guest Relations manager went out of her way to make our stay enjoyable. Thank you, Mallory for your help and hard work.

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Blake D, Thank you so much for reviewing your stay at JW Marriott Essex House. It is wonderful to hear that Mallory had a hand in making your experience exceptional. We aim to deliver excellence from before you check in to after you checkout. We are pleased to hear this was the case. Thank you again. More 

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Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#121 Luxury Hotel in New York City
#138 Romantic Hotel in New York City
#158 Business Hotel in New York City
#160 Family Hotel in New York City

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