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JW Marriott Essex House New York

4.5 of 5 160 Central Park South, New York City, NY 10019
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#230 of 453 Hotels in New York City
658 Reviews 4 of 5 stars
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JW Marriott Essex House New York
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JW Marriott Essex House New York
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658 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
40 reviews 40 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 5 days on points and had a fabulous time. The room was the smallest I have ever had at any Marriott property but the bed was comfortable, the bath towels the biggest and best of any Marriott stateside. Bathroom amenities all top notch. The concierge lounge was well stocked and a great space to eat breakfast or... More

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Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a Central Park Suite on the 37th floor with fantastic views from the sitting room and the bedroom right over Central Park. Huge room, well appointed, super comfy bed. We stayed for a week and felt right at home. Great location - a few steps from the metro station, a stones throw from the park, 5th Avenue, Columbus... More

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Waxhaw, North Carolina
Top Contributor
51 reviews 51 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here a few years ago on points in a room for two: it was a postage stamp and otherwise OK. Now I was here with my husband and son in a suite, also on points, and it was great. The location is fab and the suite was worth the extra points. It's a bit "peeling wallpaper' but overall... More

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Nashville, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago NEW

Husband and I stayed 3 nights in early September on a trip to celebrate my birthday. Our plan was to just hang out and explore the city - no schedule. Our King room was a decent size, and very clean and modern. Like another commenter, I really appreciated the plush bath sheets and the slippers. But more than the room,... More

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Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed at the jw Marriott essex house and found the hotel much improved from my experience last year. The room was clean and modern, the bath towels were plush and soft and the noise from the other rooms and traffic was insignificant. The gym was updated with new equipment and the concierge lounge was terrific offering for dinner a... More

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Paul K, Thank you for your loyalty and for taking the time to review your recent stay at the JW Marriott Essex House. We are happy to hear your overall visit was enjoyable and that you were pleased by the improvements made since your previous experience. As you mentioned, our gym features new equipment and there are a variety... More

Denver, CO
Top Contributor
95 reviews 95 reviews
81 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 night in August in a Manhattan Suite. Room was decent size and overall comfortable. It was nice to stay out of Times Square, the walk was only 10 minutes from this location. The main entrance was adjacent to Central Park. It was a comfortable stay, not the most modern, but good. Staff friendly, would stay here again.

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Brian C, Thank you for taking the opportunity to review your three-night August visit at the JW Marriott Essex House. We are happy to hear you found your room comfortable and encountered a friendly staff during your stay. As you noted, our hotel is just minutes from Times Square, Central Park, and a wide variety of other great attractions.... More

Chicago, Illinois
Contributor
17 reviews 17 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

I had an opportunity to stay at the JW Marriott Essex House in July of 2014 but wish that I had chosen almost any other property. Our room was on a high floor with an incredible view of Central Park but that is the only positive that I can share about the room we were given. The furniture was worn,... More

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear HLStride, Thank you for taking the time to review your July visit to our hotel. We would like to apologize for your disappointment in your room and your experience with room service. We will ensure that our appropriate department directors will see your comments and make any necessary changes. We pride ourselves on providing clean accommodations and we want... More

Conway, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was taking my husband for his first trip to New York and wanted to stay someplace really nice and chose the Essex. From the time of driving up in the cab to hailing a cab to go home the stay was perfect. Immediate help with our bags, check-in was fast and smooth, the room was wonderful. Ice was brought... More

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Jenny J, Thank you for your kind words. It was our pleasure to help provide you with an enjoyable birthday experience while visiting the JW Marriott Essex House. We are pleased to hear everyone had a wonderful time with the accommodations, services, and our fabulous location. Guest satisfaction is our top priority and it sounds like everything met or... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The title says it all. We stayed in a central park suite on the 31st floor. We stayed for a week. Great views of Central Park and a great location, no question. We won't complain about the price of the room, as we knew that before booking (we paid over $9,000)...however, we found the minibar and room service charges contemptuous.... More

Was this review helpful? Yes 3
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear FoxingtonUK, Thank you for taking the time to review your April 2014 stay. Your feedback is greatly appreciated. While it sounds like you enjoyed exceptional accommodations and views, we would like to apologize for your disappointment with the services and charges that kept you from fully enjoying your stay. We would love the opportunity to serve you again and... More

Camarillo, California
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a business trip, but the family came along. We stayed in a Junior Suite. Our room was a nice size for the four of us, the bathroom was clean and well appointed. The staff were accommodating and professional. Personal touches like the note from the cleaning staff to enjoy our stay was appreciated. Before staying at this property... More

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Penny_sus, Thanks for taking to write such a thoughtful review of your stay at the JW Marriott Essex House New York. We are happy to hear the staff was both accommodating and professional during your visit. As you stated, we like to add personal touches, such as notes or room previews, to our guests to show them just how... More

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Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex

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