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JW Marriott Essex House New York

4.5 of 5 160 Central Park South, New York City, NY 10019
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JW Marriott Essex House New York
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JW Marriott Essex House New York
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722 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Top Contributor
54 reviews 54 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel, great location, clean, comfortable beds and just a terrific place to stay. We love it here. Restaurant and bar, small but cozy. It's directly overlooking Central Park and close to everything. After walking all day and going out at night, it's a great place to return to.

Was this review helpful? Yes
Seattle, Washington
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We loved staying here, it gave us the best of both worlds by being so close to both Central Park and Times Square. The hotel is elegant and the staff was very helpful with sightseeing and restaurant information. We would definitely choose to stay here again.

Was this review helpful? Yes
Laurel MD
Contributor
19 reviews 19 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed in a one bedroom suite and it was very spacious for a NYC hotel. The location is great. WE loved being so close to the park and Columbus circle. We encountered some staff that were very helpful and some that were not. We would consider staying here again but feel like there are probably some better choices.

Was this review helpful? Yes
Ca.
Contributor
14 reviews 14 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had a junior suite at this hotel last month. The room was quite spacious and the bathroom was large. I am not tall and unfortunately the way the sink was set into the stone which was very far from the edge and with the handles in front of this sink, I found it very difficult to use ,especially to... More

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear jkgca, Thank you for your review. We are pleased you enjoyed the location and lobby of our hotel. While the size of the Junior Suite was also to your liking, we apologize for the inconvenience of the sink. If possible, our staff would make every attempt to relocate you so that you can use the bathroom with ease. We... More

Las Vegas, Nevada
Top Contributor
62 reviews 62 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a suite with a Central Park view that was so comfortable that it almost felt like home. From the door man, concierge, front desk, security, and housekeeping, care and friendly attitudes by all staff members were everywhere. Breakfast in the concierge lounge was a treat and it reminded me of a UK breakfast buffet with fruit, eggs, sausage,... More

Was this review helpful? Yes 2
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Firewallphotography, Thank you for your kind comments regarding your suite, encounters with staff, and experience at Southgate. We are pleased to know the JW Executive Lounge breakfast gave you a fine start to the day. It is also a pleasure to hear you could connect with Chef Achilles and enjoy a special gift. Thank you for choosing our hotel,... More

office
Top Contributor
67 reviews 67 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Neither the hotel nor the location is my usual choice when I visit the city. However, this trip I took advantage of my reward points and took a chance. The rate for the room was $1,200 a night-I would have been very angry if I had paid that amount. The room was a two room suite, one and a half... More

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear MLDorris, We appreciate your loyalty to JW Marriott Hotels & Resorts, and apologize that your recent stay failed to meet your expectations. Our maintenance team will be addressing the shower door issue as soon as possible. We would also like to note that our staff would be happy to provide additional pillows or bedding to ensure your bed is... More

Arlington, Virginia
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The location cannot be beat, facing Central Park and so close to just about everything. The rooms are very nice given standards in New York - our king size bed room was around 330 sf with a large bathroom and two windows. The lobby is attractive and clean, check in process was easy, and they provide a great breakfast to... More

Was this review helpful? Yes 3
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear ncg1983, Thank you for your kind review. Your comments regarding the spaciousness of the room, breakfast, and atmosphere in the lobby are much appreciated. We apologize that a Central Park room was not available during your stay, and you were not accommodated on a higher floor. We hope that if you return to the JW Marriott Essex House, we... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Celebrated our 45th anniversary at JWM Essex House and everything was just perfect. Our room had a beautiful view of Central Park. The concierge was able to help us with dinner reservations and how to get a great price on Kinky Boots... Loved it!

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Bob B, It was an honor to be your hotel of choice for your 45th anniversary. We are pleased to know you enjoyed your room and a Broadway Show. It was our pleasure to accommodate you. Congratulations on your milestone, and we hope to see you soon. More

NAshville
1 review
5 of 5 stars Reviewed 1 week ago

What a great hotel! We had a wonderful suite, but I was most impressed by the VIP guest relations, the Concierge service and found housekeeping to be excellent. All reasons I stay at Marriotts. We had a wonderful time and felt very pampered during our stay.

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Tina H, Thank you for your kind review, and congratulations on your special occasion! It was our pleasure to accommodate your honeymoon. We appreciate your loyalty, and hope you will join us again soon. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was Amazing!!!! The location, service, the room facing Central park, everything was incredible. My husbsnd and I had the most magnificent and luxurious New York experience ever. We will definitely repeat the experience.

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Fabiola L, Thank you for choosing the JW Marriott Essex House for your anniversary celebration. We are thrilled to hear your experience exceeded the expectation. We are looking forward to accommodating you and your husband again someday. More

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Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex

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