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JW Marriott Essex House New York

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160 Central Park South, New York City, NY 10019
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JW Marriott Essex House New York
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JW Marriott Essex House New York
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JW Marriott Essex House New York
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911 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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orange, ct
Top Contributor
55 reviews 55 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

very nice hotel, nicely appointed. booked a king room, but got a queen without warning, however when i complained the next day, they did credit the difference. bring glasses or you won't be able to see the numerous controls, set the temp for 70 and it went to 60, brrrrr, my fault. room was very small, not what i'm used... More 

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Blacksburg, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

Outstanding experience! Concierge Lounge was first class and the staff is fantastic. Elegant yet comfortable. mini-bottles of water in the gym is a nice touch as well as an outstanding steam room. Central Park access is outstanding and convenient!

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San Diego, California, United States
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spend one night here recently with my son to celebrate his graduation from college. While the hotel continues to occupy one of the best locations and views in the city the overall quality of the hotel is starting to slip. I think it all boils down to consistent maintenance of the property coupled with effective housekeeping. You certainly would not... More 

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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed at the Essex House a dozen or so times in the last 5 years. It seems with the change to the Marriott flag, the service has plummeted. I arrived to check in to my confirmed room at 7pm after a long day of travel, to find a long line at the reception. After waiting 20 minutes, I was... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed there for 10 days. I got an up grade to a junior suite, which I could easily use as home in NY. It was located in the 30th floor with Central Park View. The experience was great and day or night, the view was breath taking. The hotel is excellent in terms of location and services, the concierge... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Reinaldo C, Thank you for choosing JW Marriott Essex House for your extended stay in New York City. It is great to know you loved waking up to Central Park Views from your Junior Suite. Even more so, we are pleased our concierge could point you in the direction of great nearby eateries and experiences. Thank you again for... More 

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent a lovely weekend (Thursday - Friday- Saturday- Sunday at the Essex House on Central Park South. Perfect location for upscale restaurants, theatre, shopping, and subway. All within walking distance of hotel.

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Barry M, We appreciate the time you have taken to share your thoughts on your recent stay. A long weekend is almost enough time to enjoy everything New York City has to offer. We are pleased our location made it easy for you to explore so many of the places that make our city great. Should you plan on... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've always head on TV shows that "The guests of this show stayed at Marriott's Essex House in New York City!!" So on a corporate trip I got to stay there and was absolutely delighted. The lobby is beautifully maintained; displaying much of the original detail. It felt like the Packard Limo should be waiting for us to take us... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Joseph O, Thank you for your kind words! We are delighted to know your stay exceeded your expectations. From our location off Central Park to our warm, welcoming service, we want guests who walk through our door to feel confident about their choice in hotel. We are looking forward to accommodating you again this week and providing you with... More 

Monrovia, California, United States
Top Contributor
53 reviews 53 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful hotel in an excellent location. It is directly across the street from Central Park and nestled between 6th and 7th Avenues. I was able to walk down to Sarabeth's to make a reservation, walk back to get my family and return just in time for my party of seven to be seated. Great location and great... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Brian Diane T, Thank you for your review. It is wonderful to know our prime location was to your liking, and you could secure a reservation at Sarabeth’s as a result! We hope you enjoyed your meal there. It was our pleasure to accommodate you and your family, and we hope you will keep JW Marriott Essex House in... More 

Hampton Bays, NY
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room was clean, service was good, but definitely overpriced. You are paying to be across from Central Park. Can not imagine the price tag with a view - over $300 for the night. The rooms are not in top shape. I usually stay at the NYAC, but they were booked. There the rooms there are smaller, but very efficient; however... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Hickey12, Thank you for the chance to know your thoughts on your recent stay. We are disappointed that the value of a stay at our hotel was not more evident. If at any point you are dissatisfied with your room, please do not hesitate to bring it to the attention of one of our associates. We want you to... More 

Murray, Kentucky
Contributor
16 reviews 16 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is really nice. The lobby is smaller than other hotels I've been to, but there is enough space that you aren't tripping over other people. The location is obviously great, and we were a bit worried because we had to make a lot of trips to the Upper West side about how cabs would get turned around without... More 

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Mehtatron, Thank you for reviewing your recent stay. We appreciate your loyalty as Marriott guests and are pleased that your upgraded suite was to your liking. Our location along Central Park South puts our guests in an ideal location to quickly get to various Manhattan neighborhoods, be it Midtown, Central Park West or East, or elsewhere. We hope you... More 

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