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JW Marriott Essex House New York

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160 Central Park South, New York City, NY 10019
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1 room 1 guest
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JW Marriott Essex House New York
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1,034 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elkins, AR
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We love this hotel. The location is perfect and it's beautiful. We stayed in a suite that was very nice. South of Central Park with Columbus Circle view from the window. You can walk through Central Park to the Museum of Natural History.

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Rochester, New York
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location. I did not see all the rooms, but I had a suite which was excellent. Clean, well laid out room, (very large for NYC). Right across from Central Park.Walking distance from almost everything. Could not fault the cusine and this was in the ballroom where they served a number of patrons. Oddly enough, a few days after staying... More 

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Newna
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Essex because of its proximity to Columbus Circle. We also did a lot of walking in Central Park which is right across the street. With regard to staying in the Big Apple its all about location. Other than that the hotel itself is dated but nice. I did miss having the ability to make a cup... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Barbara N, Thank you for reviewing your stay at JW Marriott Essex House. Just as you note, location is integral to a successful trip to New York City. Given our proximity to Columbus Circle and Central Park, it sounds as though we could play a part in a lovely visit. We hope it was communicated that free coffee is... More 

Houston, Texas
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As a Platinum Marriott Rewards Member, my only complaint with this property is that there is no concierge lounge. The hotel is beautiful, the rooms are updated, and the fitness center is adequate. The location can't be beat as you are steps away from Central Park. The restaurants and service are wonderful too. However, room service is ridiculously priced. For... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear rmm151s, Thank you so much for your review and recommendation. As a JW Marriott hotel, we are pleased to offer access to our JW Executive Lounge in the lobby. Featuring an all-American breakfast 7 days a week, a more personalized, intimate level of service, complimentary WiFi and an Honor bar, this added amenity can transform a stay at our... More 

Freehold, New Jersey
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here recently for a weekend getaway since we had Play tickets. We have stayed here before and loved it. The staff is always efficient and courteous, and very professional. Because my husband is a Platinum Marriott Rewards member, we were upgraded to an even better suite, I believe it was called the "Manhattan Suite", than... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Radius65, Thank you for allowing us another opportunity to accommodate you and your husband. It is an honor to have a Platinum Marriott Rewards member like your husband select our hotel, and we are delighted to know that the Manhattan Suite, with its city views and spacious living area, served to enhance your stay. We are taking careful notes... More 

Dhaka, Bangladesh
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I just checked out of the JW Marriott Essex House New York. Staffs are very courteous! The location is excellent but I found the hotel to be understaffed. They even did not have bottled water in the room - only water was available in the minibar, which I found wise not to consume. I would like to try another hotel... More 

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear SyedSohel13, We appreciate this opportunity to learn more about your experience. While we are certainly pleased to know that the service you received and our location next to Central Park were to your liking. In terms of your suggestions for improvement, we will be sure to keep these in mind. It is feedback like yours that helps us to... More 

Saudi Arabia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked 4 nights in this hotel with family size of 8 members. In addition of being a Marriott rewards member i picked this property for the location. Its right across the street from the southern gates of Central Park. 2 block from the renowned shopping area around 5th Avenue. 10 Blocks from hustle and bustle of Times Square/Theatre land. Restaurants?... More 

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Nyt77, Thank you for choosing our hotel for your family’s visit to Manhattan, and as well for being such a distinctly loyal Marriott guest. One of the most popular perks of membership in our loyalty program is pre-checkin with the Marriott app, and we are thrilled to hear that the user experience was such a positive part of your... More 

Boston, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, away from all NYC visitors, right on the edge of Central Park. Room is probably one of the biggest one I have stayed in NYC. I paid for Wifi, it is fast. Like most of NYC hotels, there are great places to eat around. The best part is right across from central park. I am planning to stay... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear KBDigital, Thank you for your review. What with our elegant accommodations and prime location along Central Park, we hope that our guests feel as though they are enjoying a quintessentially New York experience when staying with us. It was our pleasure to provide you with a spacious room and the quick WiFi you needed. Do bring your sneakers for... More 

Woking, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

we used to stay at this hotel frequently when it was a westin brand, under the marriott ownership it has lost most of its historic new york feel an example is the restaurant and bar, the restaurant is now a genuinely awful experience and the wonderful bar has been lost completely this coupled to the complete lack of surly staff... More 

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Enoch_James, Thank you for sharing your feedback with us. We are disappointed if you did not feel our hotel embodied the true “New York” spirit, as doing exactly that is something we value greatly, given our historic status. With panoramic views of Central Park, a long-standing staff who are on a first-name basis with our returning guests, and our... More 

Pocasset, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Travelled to NYC with my daughter and her three children to celebrate birthdays. The children were treated so well, our rooms were lovely, the location is very convenient. I would highly recommend this hotel.

Was this review helpful? Yes
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Paula K., Thank you for choosing JW Marriott Essex House for your family’s birthday celebrations! It’s wonderful to know that the children were welcomed just as well as the adults, and that our location was convenient to your needs. Hopefully, many a memory was made on your visit to New York City! We appreciate your recommendation and would love... More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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