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JW Marriott Essex House New York

4.5 of 5 160 Central Park South, New York City, NY 10019
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JW Marriott Essex House New York
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798 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed today NEW

The location of the hotel is convenient . Check in was a breeze, friendly accommodating staff.,we arrived early and they had a room for us even though it was before check in time. The room was adequate and the bathroom was lovely with all of the accompaniments you would expect except there was no coffee service in the room a... More 

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Busselton, Western Australia
Top Contributor
81 reviews 81 reviews
48 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed yesterday NEW

Despite inconsistent reviews I booked this hotel for our family of four for the location- and I probably would again. However, this hotel needs to improve it's service. Staff were falsely pleasant and unhelpful. We also had to wait to check in for 45 minutes and then nearly 2 hours for our bags. We decided to go down and get... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I took my son to New York as a 16th birthday treat with friends. We stayed in the Essex House which is opposite Central Park. We took a long time choosing a hotel and we certainly weren't disappointed . I have been to NY and stayed in the worst hovel ever ( check my other review). We were a 10... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the JW Marriott Essex House in early January. It's location is perfect, right on Central Park with great shopping and dinning in all directions (then again, this is NYC so that goes for many places). When you first walk in there is an historic feel to the place. It is upscale but inviting. Oddly, for the second... More 

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Sydney, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the above for a total of 7 nights, slept extremely well each night. Staff were overall nice. Rooms a little dated but comfortable - had a junior suite which was large enough for 3 people. Asked for a quiet room and got it (1628). Two issues (one an issue with most hotels), there were no tea or... More 

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Raleigh, NC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent this past weekend at the JW Marriott Essex House with my wife, to celebrate an anniversary (her first time in NYC). On a low-occupancy weekend with relatively low hotel rates (for NYC), decided to splurge a bit to be located on Central Park. No question, it's a great location, and if you use public transportation like us, there are... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear cantfindmyglasses, Thank you for choosing our hotel for your anniversary and for sharing your experience with us now. We make great efforts to recognize when guests, especially valued Marriott Gold members such as yourself, stay with us for celebratory occasions. To hear that your anniversary was not properly acknowledged, and then our mistake not handled correctly, is concerning. At... More 

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Located overlooking Central Park, JW Marriott Essex House, was a perfect place to stay to explore NYC. We got a free upgrade to a suite with a view of the park. The room was comfortable and clean but slightly dated and looking like it needed some TLC. It wasn't horrible or anything, quite the opposite, but just not a sharp... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Reviewer1477, We appreciate you taking the time to share your thoughts on your stay at JW Marriott Essex House. It is wonderful to hear that our location made it easy for you to explore the city, and you enjoyed the views from your upgraded suite. Our décor is meant to effortlessly blend the Art Deco elements of our past... More 

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was a great experience. Way early in the day, thought I was dropping a bag, but room was ready. Upgrade to a really really nice suite. Large rooms with beautiful light. No view of the park, but maybe quieter? Love their steam and sauna. Utilitarian gym. Nice people. CLEAN! One issue: had arranged for late check-out, but maid service... More 

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear garratys, We are so pleased to hear you enjoyed your stay from check-in to checkout. You are correct in stating that if one of our suites does not offer direct Central Park Views, then you have been accommodated in one of our most tranquil rooms. Though you also enjoyed our onsite amenities, we are disappointed that you ran into... More 

Silver Spring, Maryland
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

great hotel unfortunately as most nyc hotels somewhat expensive for small rooms but you cant beat the location and ambience friendly staff esp nice for platinium rewards members complimentary brunch type breakfast

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Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear 4reisf1, Thank you for sharing your thoughts on your recent stay. It is wonderful to hear from a Platinum member such as yourself that you enjoyed dining in the JW Executive Lounge. We love an opportunity to honor your status, and it is great to know that the breakfast was to your liking. If you find yourself in Manhattan... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the JW Marriott Essex House recently in December. If you're looking a prime location, there's nothing better than this hotel. It's right on Central Park within walking distance or a short taxi ride from everything in Midtown NYC. The hotel is incredibly beautiful and elegant. The rooms are nice, with modern amenities, linen, and design. However, keep... More 

Was this review helpful? Yes 1
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Chris M, We appreciate reading your kind words regarding your stay, especially toward our staff service. It is a treat in and of itself to know that our guests are enjoying their stay, so when we have an opportunity to thank you personally, we try to capture it. We are pleased you had a nice experience. Thank you for... More 

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Additional Information about JW Marriott Essex House New York

Address: 160 Central Park South, New York City, NY 10019
Location: United States > New York > New York City > Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
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TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Despegar.com, Marriott, Odigeo, TripOnline SA, Jetsetter and Tingo so you can book your JW Marriott Essex House New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#123 Luxury Hotel in New York City
#137 Romantic Hotel in New York City
#161 Business Hotel in New York City
#165 Family Hotel in New York City

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