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All 446 New York City hotels

Club Quarters Grand Central

3.5 of 5 Hotel   |   128 East 45th Street, New York City, NY 10017 (Manhattan)
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Club Quarters Grand Central
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Ranked #176 of 446 hotels in New York City
A recent review
3 of 5 stars reviewed 3 days ago
leftwing massachusetts
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43 people have reviewed this hotel

Traveler rating
    25
    9
    5
    1
    3
See reviews for
4
8
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
massachusetts
Top Contributor
97 reviews 97 reviews
93 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was surprised when I walked into the lobby that so much construction was still going on. With a lot of people and luggage and construction workers all in one tight space, there was a feeling of chaos. Check-in was quick. The receptionist helped me with the machine and I went right upstairs. However, I felt like I didn't get... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Have stayed several times-check in is self service which is a real pain, staff is mostly foreign with accents, not responsive at all-needed a receipt for a cancelled reservation for which I was charged full room-called 4 days in a row including messg's for service mgr and never got call back, nor receipt after leaving my email with two folks... More

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Alexandria, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was very hesitant to stay here since I have never heard of Club Quarters and found a good deal on Hotwire before but was pleasantly surprised! I've stayed at many NYC hotels and you just can't beat the perks of Club Quarters - free wireless, free snacks all day, free drinks/water all day, club lounge. Rooms are extremely clean... More

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1 review
5 of 5 stars Reviewed 1 week ago

From the warm greeting and assistance by Robert on check-in, to the Club Quarters Living Room -- with terrace -- on the 27th floor, everything fully met or exceeded my expectations. The location put me easy walking distance to my conference at the United Nations and to all the resources around Grand Central. The room layout and overall design was... More

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NYC, NY
Contributor
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is gorgeous and in a very convenient area of Manhattan . Every aspect of service was on point beginning with the front desk service agent to the manager who opened the door for my boyfriend (oops!) to the night auditor . Loved the George Jetson chairs lol and loved how we were upgraded ! Thank you for a... More

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New York City, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

I had an unexcpect respone form the hotel . they are not professional, rude, and have an inpatient attitude. we reserved a room 10 days ago through on line broker and got the confimation, While I call the hotel, they could not found our reservation record. we been calling three times, finally they found out there is a missing spelling... More

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

For business travelers such as myself, we spend a great deal of time in one hotel or another. Amenities are nice but a bed is a bed is a bed! The Boutique Grand Central Hotel was a welcome change from the check in, check out process. My coworker and I were greeted with genuine pleasure on our arrival at the... More

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Coral Springs, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We reserved this hotel on Hotwire and were concerned about the size of the rooms, and the fact that we had a queen bed in one of the rooms we rented instead of two twins. I called the hotel prior to our visit and was told they would do their best. When we checked into the hotel we had everything... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is great for everything: room, cleanliness, position, lounge room at the top... But what makes this hotel a special place is Robert and Angela. The biggest smiles and help in the heart of NYC!!! You make this a unique place. Hope I will meet you again soon. Thanks!!!

Was this review helpful? Yes 4
Wichita, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Brand new hotel just far enough from the crowds but close enough to all that you want. Location is great. Hotel is clean and modern. Complimentary snacks, coffee, fruit. View from 27th floor lounge is amazing. But what makes this place stand out from the rest is the staff. Always smiling, always helpful, always speaking and acknowledging everyone that passes.... More

Was this review helpful? Yes 1

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Additional Information about Club Quarters Grand Central

Address: 128 East 45th Street, New York City, NY 10017
Location: United States > New York > New York City > Manhattan , Midtown
Hotel Style:
Ranked #176 of 446 hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Club Quarters Grand Central 3.5*
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