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All 453 New York City hotels

The High Line Hotel

4.0 of 5 Hotel   |   180 Tenth Avenue, at 20th Street, New York City, NY 10011 (Chelsea)
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Ranked #308 of 453 Hotels in New York City
A recent review
4 of 5 stars Reviewed August 7, 2014
fraser911 London, United Kingdom
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102 reviews from our community

Traveler rating
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    14
    12
    7
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The High Line Hotel
See the most recent reviews
Guildford, surrey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 10, 2014

This is uber trendy and in a great location. However, it is unusual to find a hotel without a restaurant even for breakfast. If all the rooms were like my room they are tiny and I have never had a room without a cupboard in which to hang my clothes. Although there was no cupboard the whole place is stuffed... More

Was this review helpful? Yes 4
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

I had a chance to review your comment and I was concerned to hear about your experience with our hotel. We strive to accommodate all of our guests and their needs. Our Intelligentsia Coffee Bar located in our lobby is open every morning and we as well have a relationship with Cookshop restaurant, which is right on the corner and... More

atrevidanyc
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 10, 2014

Evening of July 4th through July 6th, very important days for us. We arrived at the hotel, and everyone was absolutely amazing. They greeted us with kindness and offered to assist us any way possible. We stepped away to chelsea market was fascinating, and it was my first time. Great experience. As we came back from the market and arrived... More

Was this review helpful? Yes 4
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the Highline Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with our hotel. We strive to accommodate all of our... More

London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2014

great location, trendy, close to boutiques etc. I don't think the hotel has been open long and it shows. friendly staff, lovely room, no complaints there at all. problem is there isn't a proper bar and the catering on the patio outside appears to be run by a separate company. asking if I could put a drink on my room... More

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the Highline Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, enjoyable and filled with positive experiences.... More

Mahwah, New Jersey
Top Contributor
187 reviews 187 reviews
41 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed August 2, 2014

We had a very late night arrival for a one night's stay (booked on Hotel Tonight). We chose this place particularly for its location near the High Line. Another charm of this hotel is that it occupies part of the General Theological Seminary (built in the 1820's) and is a Federal Historic Landmark. As a point of trivia, Clement Clark... More

Was this review helpful? Yes
TheHighLineHotel, General Manager at The High Line Hotel, responded to this review

Dear Anne C, Thank you for taking a moment to share your recent experience with us. I am pleased that you enjoyed all aspects of your stay and that our team was able to assist you with your requests. I hope to welcome you back soon so you may enjoy more of what our hotel has to offer. Warm Regards,... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 2, 2014

I have never written a Trip Advisor review before but I am so angry as I sit in my hotel room that I feel compelled. Today is my birthday and my husband and I were able to leave the kids for one night and one night only to enjoy some peace and quiet. We arrived at the Highline Hotel at... More

Was this review helpful? Yes 4
TheHighLineHotel, General Manager at The High Line Hotel, responded to this review

Dear Jill A, I would like to sincerely apologize for the inconvenience you experienced upon your arrival. I would like to speak with you to further discuss your experience. Please contact me directly via email at GM@thehighlinehotel.com. I look forward to hearing from you and once again my sincerest apologies. Warm Regards, Pablo Migoya General Manager More

New York City, New York
Contributor
16 reviews 16 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 2, 2014

Hospitality is the act of the recklessly generous heart. ... paying full attention and focus to what you want or need and the High Line hotel will flourish you during your stay. Of course, the quality of service is not guaranteed at top level. It may exceed or fall your expectations. But you could get a full attention from the... More

Was this review helpful? Yes 2
TheHighLineHotel, General Manager at The High Line Hotel, responded to this review

Dear BizVisitor, Thank you for taking a moment to share your recent experience with us. I am pleased that you enjoyed your stay with us and that our team was very helpful to you during your time at our little gem in the big city. I hope to welcome you back in the near future. Warm Regards, Pablo Migoya General... More

Trenton, New Jersey
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2014

I was here for the Cherry Bombe Jubliee in the end of March. It was a perfect location for the convention and I loved the fact that it was originally a monastery . The staff was helpful and polite as we navigated the grounds. The main hall was beautiful with its high ceilings and stain glass windows. Though I didn't... More

Was this review helpful? Yes
TheHighLineHotel, General Manager at The High Line Hotel, responded to this review

Dear Katie M, Thank you for taking a moment to share your recent experience with us at our meetings & events center. I am pleased you enjoyed your conference, and I hope we can welcome you to our hotel in the near future. Warm Regards, Pablo Migoya General Manager More

Dublin
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 30, 2014

Really enjoyed this hotel, it's quite quirky and I think feels more like a high end guest house. It was at full occupancy when I stayed but yet was really peaceful and quiet with a lovely air of calm. There’s no reception desk as such, staff meet you with an iPad to check you in. When I was there at... More

Was this review helpful? Yes
TheHighLineHotel, General Manager at The High Line Hotel, responded to this review

Dear GranardDublin, Thank you for taking a moment to share your recent experience with us. I am pleased that you enjoyed your courtyard-facing room and took full advantage of our in-room amenities. I hope to welcome you back soon so you may enjoy our new seasonal outdoor restaurant, Champagne Charlie's. Warm Regards, Pablo Migoya General Manager More

Allentown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 28, 2014

I travel to New York quite frequently, but usually stay in Times Square. I generally don’t write a review for my stays in Manhattan, since I usually stay at a Hilton property and reviewed them in the past. I wanted to share my experience at the High Line Hotel because it was someplace new, I had not stayed before. My... More

Was this review helpful? Yes 2
TheHighLineHotel, General Manager at The High Line Hotel, responded to this review

Dear Jonsales, Thank you for taking a moment to share your recent stay with us. I am glad you enjoyed every aspect of your experience here in our little gem in the big city. I hope to welcome you back soon so you may experience more of what The High Line Hotel has to offer. Warm Regards, Pablo Migoya General... More

San Francisco, California
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 25, 2014

This is a perfect blend of beautifully design (may not fit everyone's taste), great hospitality and comfort. The hotel is small in term of number of rooms which makes it a very unique experience and personable. The hotel was converted from the seminary dormitories. It has an old world charms with modern touches- amazing coffee bar at the lobby! It's... More

Was this review helpful? Yes 2
TheHighLineHotel, General Manager at The High Line Hotel, responded to this review

Dear CaneIntp, Thank you for taking a moment to share your recent experience with us. I am very pleased that you had a wonderful stay with us at The High Line Hotel. I hope to welcome you back to our little gem in the big city soon! Warm Regards, Pablo Migoya General Manager More

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Additional Information about The High Line Hotel

Address: 180 Tenth Avenue, at 20th Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The High Line Hotel 4*
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