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The High Line Hotel

4.0 of 5 180 Tenth Avenue, at 20th Street, New York City, NY 10011
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The High Line Hotel
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The High Line Hotel
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176 reviews from our community

Traveler rating
    77
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    26
    13
    10
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75
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

The hotel is very nice and quaint. The lobby was a little too small for my taste but still very welcoming. We went in February but I think it is more charming in the Spring/Summer when the courtyard is open. It's well located. Our double bed room was very spacious. However the bathroom's plumbing was not the most efficient. It's... More 

Review collected in partnership with this hotel

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NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York.We strive to do the best job we can and comments like yours are greatly appreciated. More 

Bologna, Italy
Contributor
18 reviews 18 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a relaxed yet premium atmosphere this is the right place. Historical building full of memorabilia and good looking people around make the environment worth going. Rooms are well designed but not perfect fro travellers that are looking for usual comfort. Heating was too high despite of the warm temperatures outside, wardrobe had no lighting but... More 

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NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service... More 

London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Chelsea location is lovely, within walking distance of sundry independent shops and interesting restaurants not to mention the eponymous park, right on the doorstep. I0th is pretty busy, but we didn't hear much in our dual aspect roof room. The room was spacious, no dreaded fitted carpet, and well lit by secondary light sources; it felt individual. The bed... More 

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NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

I had a chance to review the survey that you completed. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. I know that does not change your experience but I hope that you can feel confident that we heard your concern and are definitely doing something about... More 

Sag Harbor, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is not fair to the hotel to try and keep it "our little secret" but I am reluctant to tout what a gem this modest hotel really is. The good news is it is not a hotel for everyone. It is hip without being fancy. The staff are not cloying or fawning over you but are professional and can... More 

Was this review helpful? Yes 1
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. More 

Portland
1 review
5 of 5 stars Reviewed 1 week ago via mobile

For a coffee snob from Oregon who likes character, location and charm...Highline nailed it. This old seminary dorm converted to a lovely hotel in which you cold feel the ages it had lived. Staff was very accommodating and it was very easy to get down or uptown on the Westside.

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NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. More 

Hamden, CT
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice change from the glitzy or trendy hotels and certainly cozier than the big name hotel chains found in NYC. The pros outweigh any cons of this hotel. Charming room with antique furnishings. AWESOME bed. Super cozy. However, the lighting was dark and no bed stand on one side of side so reading in bed was a challenge. Overhead... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Its quite unassuming when you enter, no real front desk which is a bit confusing seeing as there was also no one around to help us with our bags or to greet us. After a few problems with check in and a free coffee to make up for it we were up in our rooms and i felt instantly at... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. I had a chance to review the survey that you completed. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Great little hotel! Rooms are spotless, cool, functional and more than comfy. Nice detailing. Great bed. Excellent bathrooms and a fun mini bar that understands a hangover (Oxygen capsules!). Above all great value. I paid around $225 a night! Staff super courteous. Would I go back? Of course. A genuine home away from home. Bravo! PS reluctant to write this... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit and for your future visits. We appreciate your business and look forward to seeing you again the next time you are in New York. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

great staff and wonderful charming room definetly not cookie cutter place great spot in west chelsea highly recommended super accomodating staff the opposite of chain hotel sameness cool lobby coffee shop great restaurants in immed vicinity

Review collected in partnership with this hotel

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very friendly, professional staff. Efficient check-in/out process. Endless charm in a great location. Rooms were so unique and impeccably clean. I highly recommend it and will be returning again soon.

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. More 

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Additional Information about The High Line Hotel

Address: 180 Tenth Avenue, at 20th Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The High Line Hotel 4*
Number of rooms: 60
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Hotel Style:
#138 Luxury Hotel in New York City
#153 Business Hotel in New York City
#187 Family Hotel in New York City

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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