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The High Line Hotel

180 Tenth Avenue, at 20th Street, New York City, NY 10011
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The High Line Hotel
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The High Line Hotel
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albany, New York
Top Contributor
64 reviews 64 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Pulling up to this place is impressive. The building just stands out, a classy historic boutique in the heart of Chelsea, directly on the High Line. There is no hotel parking, but there is a really affordable lot directly across the street ($32 for 24 hrs!). As soon as you approach the hotel, staff comes to greet you. They opened... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. More 

1 review
5 of 5 stars Reviewed 1 week ago

The staff at the High Line Hotel was the highlight for me. The baristas in the lobby coffee shop, and two gentlemen - Alvin & Daniel - who were very warm and welcoming and didn't seem to mind the questions of a tourist! Both were quite helpful. The hotel itself was in a neighborhood I enjoyed exploring, my room was... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. I've shared your comments with all... More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

In town for just 2 nights, I wanted a place close to the event I was attending and in a neighborhood I could explore comfortably on my own. My expectations were exceeded when I entered to check in. A pleasant process that did not involve waiting in a line at a desk. When I entered my room I was pleased... More 

Was this review helpful? Yes 1
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. More 

New York City, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed over a weekend to visit several of the local art galleries. The building is a beautifully redone old seminary with original details and quirks throughout. We loved the charm and character and would highly recommend for anyone seeking a bit of old New York. The hotel managed to embrace the physical location without compromising on the comfort one would... More 

Was this review helpful? Yes 1
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, enjoyable and filled with positive... More 

Wallingford, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The level of customer service was right at the top. When it is that good, they make it look easy. When we went to Sunday brunch up the street and met with indifferent customer service, it was so noticeable...I guess we aren't at the High Line anymore. Used the Equinox Fitness down the street and that was an amazing experience... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. More 

Santa Monica, CA
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very cool boutique hotel across from High Line. Lots of thoughtful details including a stamp press in the rooms previously used by seminarians as the hotel renovated a gorgeous seminary. Rooms were quite large by New York standards. Convenient to subways and walkable to many outstanding spots such as Chelsea Market and the West Village. Concierge (Daniel) went out of... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. I've shared your comments with all... More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service at the High Line Hotel is impeccable! The location is convenient to the subway, wonderful restaurants, and of course, The High Line Park. Looking forward to my next visit to NYC so I can stay there again, and again, and again!

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. More 

2 reviews
5 of 5 stars Reviewed March 16, 2015

My third stay at this hotel. Location is perfect; building is amazing; staff is very friendly and the un-hotel feeling of it makes it even better. Cant beat the location! Intelligentsia coffee shop in the lobby is the perfect start of the day. Rooms are awesome and decorated very tastefully, bed is perfect and small details like old fashion pencils,... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed March 10, 2015

My wife and I just spent a long weekend at the High Line Hotel and it is now one of our favorite places to stay in New York. The room was exceptionally large and pleasant. Huge well appointed bathroom. You couldn't ask for a better location. If you are a coffee drinker it's a perfect place as the lobby includes... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. More 

LA
2 reviews
5 of 5 stars Reviewed March 9, 2015

I just stayed this past weekend at the Highline Hotel on suggestion from a friend who had stayed one time before and truly enjoyed the overall experience!!! The design of the hotel is true lifestyle and the beds in the guest rooms are the most comfortable hotel beds I have ever slept in. I love the little touches through out... More 

Was this review helpful? Yes
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, enjoyable and filled with positive... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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