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The High Line Hotel

4.0 of 5 180 Tenth Avenue, at 20th Street, New York City, NY 10011
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The High Line Hotel
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136 reviews from our community

Traveler rating
    57
    38
    20
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Maine
Top Contributor
100 reviews 100 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed today NEW

This was my first stay at the High Line Hotel and I must say, it delivered fabulous in every aspect. The staff could not have been friendlier or more helpful. The room was well done, the bed very comfortable, and clean. My dog was treated like a princess, dog bones with lots of love. We will be back. Thank you... More

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Greenwich, Connecticut
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The gothic exterior of this erstwhile seminary boarding house belies the slick and chic updating within. We were greeted by the doorman who ushered us into a lobby that resembled a lounge for hipster extras waiting for their cue to take their places on a film set. Disorienting at first, until the incredible aroma of hand crafted coffee beverages hits... More

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Rohnert Park, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I really debated between giving this hotel 3 or 4 stars... wish I could give it 3 and a half. Also note that I think it's really decent for being a boutique hotel, but then I generally think boutique is code for "it's crappy but we'll call it boutique and charge more". Also note that if you're a hipster, you'll... More

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was upgraded to a larger room upon checkin. The staff was transparent in telling me that although the room was larger, it was right off the lobby and I could be woken up in the morning by the smell of the coffee bar in the morning. I decided to take the room anyway. It was quite roomy, but like... More

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The High Line is a fairly new Chelsea hotel built on the site of the former dormitory for the General Theological Seminary; the developers retained the feel of the gothic structure and therefore, to me, it's just beautiful. The price can be right too; we paid $320 (all in) per night, although prices vary. We're walkers, and so walking an... More

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New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Room on Courtyard side fairly quite. Lighting in room dim, bathroom small and tight but adequate. Bed comfortable. All Wood Floors with Oriental Rug. Elevator. Has an older classy Charm in décor. Many other rooms all different configurations. Step Back in Time Lovely Feel but not enough area for clothing and toiletries No Counter space or Dresser. One Closet with... More

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Madrid
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent three nights in early November - not long enough! This hotel is in a great neighbourhood, right across from the High Line. We had a deluxe on the corner of 20th and 10th Avenue. Next time I'll be sure to request a courtyard room as our room was pretty noisy, in spite of being on the 4th floor.... More

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NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, enjoyable and filled with positive... More

Ann Arbor, Michigan
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have stayed here several times as we have family to visit in the neighborhood. Location great, ambiance nice, bell staff wonderful. The rooms are small and there is no counter space in the bathroom. The dim lighting in the bedroom is unacceptable. Since the only mirror is in the bathroom, I had to lay out toiletries and cosmetics on... More

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NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

I had a chance to review the survey that you recently completed. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the problems you encountered. Wanted to let you know that all our light switches have dimmer but are difficult to see, which is a concern. I know that does not... More

San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful charming boutique hotel close to amazing restaurants and so many fun NY experiences (have to check out the High Line walk). Huge rooms for New York City. Cozy beds and such helpful staff. Love!

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NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in New York. More

Madison, Wisconsin
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time staying here, and would do it again but wil request a higher floor. The check in was strange as they don't have a reception area. Instead, the 'doorman'/front desk reception staff greeted me upon arrival, and at my confused look explained he was the check in guy, using only an ipad. he gave me the key and sent... More

Was this review helpful? Yes 1
NicolasDaeppen, General Manager at The High Line Hotel, responded to this review

Thank you for choosing the High Line Hotel on your recent visit. Your feedback is very important to our efforts for continuously improving guest satisfaction. We strive to do the best job we can and comments like yours are greatly appreciated. More

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Additional Information about The High Line Hotel

Address: 180 Tenth Avenue, at 20th Street, New York City, NY 10011
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The High Line Hotel 4*
Number of rooms: 60
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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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