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Courtyard by Marriott New York Times Square West

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307 West 37th Street, New York City, NY 10018
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Courtyard by Marriott New York Times Square West
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Courtyard by Marriott New York Times Square West
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458 reviews from our community

Traveler rating
    249
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott New York Times Square West
See the most recent reviews
Boston, Massachusetts
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 10, 2014

We stayed here for a long weekend and really enjoyed the stay. The room was clean, albeit small. But it was nicely decorated and very comfortable. The location is within walking distance to Times Square and the theater district. The bathroom is large and clean. We asked for a high floor with a view. We were given a high floor... More 

Was this review helpful? Yes 1
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for choosing Courtyard by Marriott Times Square West. We are happy to hear you had an enjoyable stay with us for your long weekend in New York. Our Staff and I take great pride in providing excellent service to all of our Guests. We hope to see you again in the near future. Best regards, David Lew Director... More 

Succasunna, New Jersey
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 10, 2014

We spent one night here in February, 2014. We had tickets to see Billy Joel at MSG and didn't want to make the trip home after the show. We were able to check into our king size room right on time. It was a pretty typical NYC hotel room in size. The bathroom was a nice size with a full... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for taking the time to share your positive experience about our hotel. We are happy t hear you had a great stay and enjoyed the location of our property. We hope to see you again, the next time you see a show. I also went to see Billy Joel that night at MSG, what an amazing show. Best... More 

Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2014

I recently stayed at the courtyard Marriott courtyard Times Sq. West in New York City. I must say it was the most amazingly friendliest Marriott I've ever stayed at. From the front desk to the coffee bar, the people were just so incredibly nice. The location was good, the rate was very good - I would highly recommend staying at... More 

Was this review helpful? Yes 1
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

What a nice comment regarding our Staff here at Courtyard by Marriott Times Square West. Thank you so I much, I will share your feedback with the rest of our Team. We are happy to hear you had an great stay with us and look forward to seeing you again on your next trip to the Big Apple. Best regards,... More 

Knoxville, Tennessee
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 5, 2014

Convenient location for shows at the Javits...easy enough walk. Rooms are small, but comfortable and clean. Quiet location (though if you want a view, you might be disappointed). Staff was very friendly and took good care of us. One tip: if you ask for a car to be arranged through the front desk, ask about prices before you get in....it... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for taking the time to rate us on Trip Advisor. We are glad you enjoyed our location and the services of our hotel. We take great pride to provide excellent service for all of our Guests here at Courtyard by Marriott Times Square West. We hope to see you again on your next trip to New York. More 

Cebu City, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2014 via mobile

It's a boutique hotel snuck in the middle of Manhattan. Rooms are a bit small but it doesn't bother me nevertheless. Times Square, Broadway and all the major landmarks are accessible by foot. Over all, it's a good place to stay.

Was this review helpful? Yes 3
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for choosing Courtyard by Marriott Times Square West. We are happy you had an enjoyable stay with us. We look forward to seeing you again on your next trip to New York. Best regards, David Lew Director of Guest Services More 

Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2014

We usually stay in Courtyard Marriott's in other citys so we didn't hesitate to book this room. It is cleaner and the staff is friendlier than more expensive hotels around the corner. We will be staying here again. Thank you to the staff for helping " out of towners"

Was this review helpful? Yes 2
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Our Staff loves to show off our City and help "Out of Towners". They take great pride in providing excellent service to exceed guests' expectations. Thank you for taking the time to share thoughts about our hotel and we look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director of Guest... More 

The Hague, The Netherlands
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2014

The Staff makes you feel welcome and at home - with a sincere smile. Rooms are clean and quiet. Beds are great. It´s a new hotel - everything workes properly (e.g. no plumbing issues). Every morning we had a great breakfast at The Bistro. Free wifi in the hotel and rooms. No hidden surprises on the bill. For us it... More 

Was this review helpful? Yes 2
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

We are happy to hear you enjoyed our hotel and the services from our Staff. We take pride in providing excellent service to exceed expectations of Guests. Thank you for choosing Courtyard by Marriott Times Square West and we hope to see you again on your next trip to the Big Apple. Best regards, David Lew Director of Guest Services More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed January 29, 2014

Our room was on the back of the hotel, and while our view was of the offices behind, the room was very quiet. it was convenient to Times Square as well. The room was clean and spacious. We would definitely stay at this Marriott property again.

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for taking the time to share your comments regarding your stay at Courtyard by Marriott Times Square West. We are happy to hear you had an enjoyable stay with us. We look forward to seeing you again on your next trip to New York. Best regards, David Lew Director of Guest Services More 

Myrtle Beach, SC
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2014

First stay at this hotel. The location is an easy walk or taxi ride to Times Square. The hotel was surprisingly quiet. Loved that the Bistro opened in the evenings as well as mornings. Rooms very clean! James was very helpful with watching for our car and helping us get all of our bags in the car. Very nice and... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

We are glad to hear you had a great stay with us at Courtyard by Marriott Times Square West. I will share your feedback with James and the rest of the Staff. We take great pride in providing excellent service for our guests and look forward to seeing you again on your next trip to the Big Apple. Best regards,... More 

Eagle, Idaho
Top Contributor
68 reviews 68 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 28, 2014

It was said to be one of the coldest weekends on record. And on or off record this Courtyard did its best to be warm and friendly. However, the heater in the room was not working, it was fixed by night #2 but it was tough. The location was great for the purposes of being near the world famed DANY... More 

Was this review helpful? Yes 1
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for taking the time to share your experience regarding your stay with us. Please accept our apologies for the heater not working in your room. I am glad we were able to fix the heater for your second night. Should you decide to return to our hotel on your next trip to New York, please feel free to... More 

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