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Courtyard by Marriott New York Times Square West

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307 West 37th Street, New York City, NY 10018
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Courtyard by Marriott New York Times Square West
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731 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott New York Times Square West
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I'll like to thanks Paula Tito for all the help provided during my stay. My wife and I appreciate all your support. Great room accommodation . Very well clean. Excellent location. Near metro station, central park, time square, shoppings and restaurants.

Helpful?
1 Thank Rodney D
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Fantastic! Thank you for mentioning Paula. It is great to hear she provided excellent service during your stay with us. I will share your comments with her and the rest of her Staff. We look forward to seeing you again on your next trip to New York City. Best regards, David Lew Director of Guest Services More 

Budapest, Hungary
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has an excellent location, only 2 blocks from the subway, 8 minutes from Time Square and 8 minutes from the Javits Center by foot. The room could have been bigger, but it was still spacious, compared to the New York city hotel room sizes. Plenty of stores and dining places around. Perfect value for money in a 4... More 

Helpful?
1 Thank bogric
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Yes, our Marriott Courtyard Times Square West is centrally located within walking distance to many of New York's finest attractions. Times Square, Macy's, Empire State Building, Broadway Theater District and Rockefeller Center are all within walking distance from the hotel. Thank you for choosing us and we look forward to seeing you again in the near future. Best regards, David... More 

Halifax, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location midway between Times Square and Madison Square Garden. We stayed in rooms with two queen beds. They were a great size and also had mini fridges. We were a group of 16 and the hotel was extremely accommodating with getting us all on the same floor. They also allowed us to us the... More 

Helpful?
Thank IIhearttravel
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Well happy 40th Birthday! Thank you for having your entire group spend this special occasion with us. It is great to hear our Staff was very accommodating in using the Bistro to celebrate. I will share your feedback with them, so they know they went our of their way to provide excellent service. We look forward to seeing you again... More 

York, United Kingdom
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel from 22nd Dec to 26th Dec The welcome was warm The room 612 was very large by New York Standards. The Bed was very comfy. The room was clean and well maintained The hotel was extremely Quiet from outside noise. The hotel does have a place to eat, and this was the only downside. The... More 

Helpful?
Thank gwallis1
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for choosing our Marriott Courtyard to stay over the holidays. We are glad to hear, our Staff took care of your needs, and you had a great stay with us. Thank you for the feedback regarding our Bistro Lounge. I will certainly share them with our Food and Beverage Director. We look forward to seeing you again on... More 

texas
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located very near the "squares" (Times and Herald) as well as just a jump away from Madison Square Garden. Very seamless check in and, for those with cars, parking was 3 doors down ($42 for the night). As is typical in NYC, the room was small but very clean and the bed was quite comfy. It is... More 

Helpful?
1 Thank ginger2007
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

We are happy to hear you enjoyed the central location of our hotel and you had a great stay with us. Please accept our apologies for the way you were treated in our Bistro Lounge. I will share your comments with our Food and Beverage Director. We look forward to seeing you again on your next trip to the Big... More 

Sydney, Australia
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 8 nights (2 adults, 2 children) in room 1910 (2 queen beds). The hotel is in a great location as it's not right on Times Square but a 5 minute walk away. Times Square is crazy and loud so if you have children and want to sleep, then stay away from the area. We had a high... More 

Helpful?
Thank Didge432
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

We are happy to hear you enjoyed the location of our hotel. We are close to many of New York's finest attractions, most within walking distance. Please accept our apologies for the issues you encountered with our Breakfast. I will share your comments with our Food and Beverage Manager to ensure these issues are corrected. Thank you for choosing us... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location, clean room, staff was very friendly. There's no restaurant or room service but it was just what we needed a clean room in a good location. I traveled with my daughter and a group of 6 families. They were very accommodating with us and booked our rooms ahead of time even though our group wasn't large enough. Would... More 

Helpful?
Thank Butters121
David L, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for staying with us at Courtyard Times Square West. We are happy to hear your group had a great stay and you would recommend our hotel. I will share your comments with the rest of our Staff. We look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director of... More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel made us feel very welcome from start to finish . The maids did everything they could to help if they could . Very clean hotel and everything is close by so easy to walk to bars , shops and Resturants

Helpful?
Thank kimmyr16
ManagerX1, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for choosing the Courtyard Marriott Times Square West for your stay and for taking the time to write a generous review. We are glad you loved our welcoming associates, especially our housekeeping team. We will surely share your kind words with them for a job well done. We are also happy to hear you were impressed with our... More 

Camillus, New York
Level Contributor
80 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just spent two nights here A very good hotel for $139/night Anymore money, I think you can do better The front desk was very busy and not friendly or willing to spend more than 2 minutes for our check into two rooms Rooms themselves clean, fine but not great How could a bathroom have no hooks? And why is coffee... More 

Helpful?
1 Thank FourUpstate
ManagerX1, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for reviewing your stay at our hotel. We sincerely apologize for the issues you encountered in your guest room and for the poor service you experienced at the front desk, and we regret the inconvenience this caused you. We strive to be perfect in every way, but certainly understand that we always have room to improve and will... More 

London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I visited New York in November (around thanksgiving for 8 days, I must say that Courtyard Marriott is one of the best hotels I've ever stayed in. Firstly, the staff were absolutely friendly and helpful, always greeted me with a smile every time I walked pass reception. Also, the staff was very knowledgeable about the city, which is always helpful... More 

Helpful?
Thank Jessicaas93
ManagerX1, Director of Guest Services at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for your kind review regarding your stay with us at the Courtyard by Marriott Times Square West. It is nice to read that you loved our convenient location, our courteous staff, and on-site facilities. We are glad you were impressed by our housekeeping service, and you liked the view from your room. Thank you again, and you return... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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