We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott New York Times Square West

Hotel website
Hotel deals
Hotel packages
307 West 37th Street, New York City, NY 10018
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Courtyard by Marriott New York Times Square West
Professional photos View all
Browse nearby
Courtyard by Marriott New York Times Square West
Review This Hotel

459 reviews from our community

Traveler rating
    249
    168
    28
    9
    5
See reviews for
141
145
19
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (459)
  • Mar-May only
    (89)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (115)
All months
There are newer reviews for Courtyard by Marriott New York Times Square West
See the most recent reviews
Greater London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

My company held an event on 9-12 March 2015. Zonia Bates, the Sales Manager was the person responsible for the Sales process. She ensured me that the event space available could accommodate 12 people comfortably in a Classroom setting of 2 people per table. However, this was not the case. The room could only accommodate 15 people, based on 3... More 

Was this review helpful? Yes
Davidlk2013, Director of Sales at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for feedback. Once again we apologize that you were not completely satisfied with our hotel; it is unfortunate you were not here on property so we could discuss this personally. I understand it must be hard to plan and host a meeting that will take place in New York when being based in London. We have emailed you... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was in town for a few days for a business trip. When I checked in, I was given a room on a low floor. A short conversation with the assistant guest service manager (Ms. Ivette Gomez) and was moved to a much higher floor. *** Tip in NYC, always try to get a high floor so that you don't... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for all the great comments regarding our Assistant Manager Ivette Gomez. I will certainly share them with her, so she knows she provided great service to you during your stay with us. Our Staff and I take great pride in providing the best possible service to all of our guests. Thank you for choosing Courtyard by Marriott Times... More 

Top Contributor
63 reviews 63 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town for 3 nights and stayed here instead of our corporate hotel on Times Square. Very fair price per night and even though the room is typical NY small, it was quiet and comfortable AND had plenty of outlets for charging things. The bathroom was good sized and the elevators weren't super camped. Will definitely stay here again. As... More 

Was this review helpful? Yes 2
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

We are centrally located and within walking distance to many of New York's famous attractions. We are happy to hear you enjoyed the location and all the amenities the hotel has to offer. Thank you for choosing Courtyard by Marriott Times Square West and we look forward to seeing you again real soon. Best regards, David Lew Director of Guest... More 

Mississauga, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just came back from NYC last night. We stayed at this hotel with a group of ladies to attend a conference. The staff were friendly and helpful. the hotel is clean, quiet and comfortable. The room was cleaned thoroughly every day, and the staff went above and beyond their duties in keeping the room tidy. The location is perfect.... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for choosing Courtyard by Marriott Times Square West. We appreciate all the positive comments you wrote here on Trip Advisor. I will share your comments with our Housekeeping Staff to let them know they provided a well clean and kept room for you. Our Staff and I provides service not only to meet Guest expectations, but to exceed... More 

Martinsburg,WV
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in late January for a quick 2 night getaway with a friend of ours from India. It was a quick walk from Penn Station and is very convenient to the subway and bus lines as well. We arrived a little early, but the the staff greeted us warmly and quickly got us checked into our rooms. Rooms... More 

Was this review helpful? Yes 1
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for taking the time to share your experience on Trip Advisor. We are glad to hear our Staff took care all your needs here at Courtyard by Marriott Times Square West. Thank you for mentioning our Bellman and the Bistro Restaurant. I will share your comments with the entire team. We look forward to seeing you again on... More 

San Francisco, California
Top Contributor
100 reviews 100 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great little hotel just a few blocks from Time Square. The rooms are average size for manhattan, but we'll appointed, clean, quiet and comfortable. The staff is helpful, and we enjoyed our stay quite a bit. Would definitely come back.

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

It was great to hear our Staff took care of all your needs here at Courtyard by Marriott Times Square West. Thank you for choosing our hotel and we look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director Guest Services More 

Marietta, Georgia
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My son and I stayed at this hotel as we visited the Fashion Institute and I attended a conference. The hotel staff were ALL friendly and welcoming, the check in and check out process seamless, and the room was modern and well appointed! Easy access to Time Square, Macy's (3 blocks away), and any other shopping you want to do!... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for all the great comments regarding your stay here at Courtyard by Marriott Times Square West. We are glad to hear you had a great stay with us. Thank you for the recommending our hotel and we look forward to seeing you again this summer when the weather is warmer. Best regards, David Lew Director of Guest Services More 

Edgartown, Massachusetts, United States
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly staff, easy check-in, choice of rooms, ultra clean room, bright, sunny, comfy bed - all good for a great weekend set-up; close to sooo much; no matter if your first visit in NYC, close to so many tourist attractions, close to next metro station ( I block), with quick access/transport to Uptown, or Downtown. We had a super rate,... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

I am glad to hear you enjoyed the location of our hotel, Courtyard by Marriott Times Square West. We are centrally located in midtown Manhatten within walking distance to many of New York's finest attractions. Only a 10 minute walk to Times Square "The Crossroads of the World" and Broadway's Theater District. Thank you for staying with us and we... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room was clean, bed was great. Crew was very nice and helpful. I would recommend it to my friends! Location is also good, view from the room is OK. You can get to times square and fifth avenue in few minutes.

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for the reccomendation. We are glad to hear you had a great stay with us at Courtyard by Marriott Times Square West. Our Team and I take great pride in providing great service to all of our Guests. We look forward to seeing you again on your next trip to the Big Apple. Best regards, David Lew Director... More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family stayed here for 4 nights (February 2015). This hotel is pretty new. We loved that we felt safe in the hotel. You could not go up in the elevator without a pass key. Also, you do need the key to open the front door of the hotel later in the evening. Our room was decorated nicely and felt... More 

Was this review helpful? Yes
Davidlk2013, Guest Relations Manager at Courtyard by Marriott New York Times Square West, responded to this review

Thank you for taking the time to share your experience at Courtyard by Marriott Times Square West. We are happy to hear you had an enjoyable stay with us. I will share your comments with the rest of our team, so they know they provided excellent service during your stay. We look forward to seeing you again on your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Bathroom (4)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
View from room (9)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (6)
Viewed
Dining (6)
Viewed
Business center/function rooms (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question